EDIT: The company experienced issues with Google Voice and they didn't receive the last messages…read more The owner, Gabriel, called directly, apologized, and wanted to rectify the situation ASAP. Company came the same day to fix the metal door. The company does fantastic work. My cellar door was broken into and I needed it fixed. The technician/owner recommended that I get a large circular lock and he said that it would take hours to cut through. The gates were fixed and they did a wonderful job. Price was very reasonable, given it was almost the next day after our initial contact. However, my main issue with the company is their lack of communication and follow through. I had another issue with a metal door. The representative said he would come back to fix it. I had an inspection coming up and the previous inspector cited me for a broken door. I tried to contact the same person several times. He said "we are busy but I will get to you." Weeks went by and I texted him weekly. He continuously responded that he would get to it eventually. Inspection came and I was cited once again for the broken door. My last text was to please notify me if they could fix it or I will go somewhere else. NO RESPONSE. Common courtesy would be indicate that you can't do it. TL:DR : Work is fantastic. communication and follow through is horrible.

Supremacy garage has gone above and beyond to help me address both gate and garage issues. They are…read morealways super responsive, send techs out in a timely manner and most importantly, get the job done! I would highly recommend.

One of the best experiences I've had with home repair. It is a family company. The dad works with…read morehis son. They stayed in touch so I knew when they would arrive. The pricing was good. They kept to their agreement. It was late at night on a Saturday. They did not charge me extra. They took care of the problem and repaired a problem I didn't even know I had. No extra charge. Highly recommend them

I called Door-o-Matic to fix my garage door (springs broken, wires snapped, everything) and also to…read moreinstall an electronic remote opener. They did a fantastic job! Their technician Mark not only fixed the garage door but managed to tell me how to fix my broken back door to as a bonus. Door-o-Matic was a recommendation from a neighbor; in turn I recommend them to you.

NEGATIVE STARS do NOT use this company. The tech they used tried to charge us $300 for a simple…read morelock change that took less than 5 minutes. It was not a high-tech lock, just a basic one. My roommate was home alone and he obviously took advantage of that fact. He took photos of her passport and TEXT MESSAGED her credit card numbers to some number... then LIED that it did not work, so he asked her for another card. She checked her account and it did go through. No receipt was given. She asked him questions on the price, and he just ignored her and demanded money. I called the company and somehow the company had no idea what the charges are for, claiming they had to ask the tech... it has been three days and STILL no receipt. PLEASE do not use.

What a great experience!…read more My car didn't start and needed a jump. I requested service through AAA and they arrived to my location (Lower East Side in Manhattan) within 10 mins. Geng was very helpful. He immediately got to work. He checked my car battery and was knowledgeably able to suggest what steps I should take next. He started up my car and had me on my way in less than 15 minutes. Fantastic roadside service!

Charged me $120 for a remote and less than 5 minutes of programming. Total ripoff. If he were fair,…read morehe'd have had a customer for life.

Shay addressing my garage door problems He was professional informative and efficient. He…read moredid a terrific job

I called AJN this evening after months of struggling to figure out what was causing our garage door…read morenot to shut properly. The phone was answered on the first ring and I was instructed to try a few things to figure out the problem. Within minutes my issue was resolved. I was blown away by the courtesy, helpfulness, and generosity. I will be hanging this businesses phone number on the wall in our garage in case we should ever need further garage servicing and I will definitely recommend this company to anyone in need!

A terrible experience. Came recommended by a friend who had a great experience a few years ago…read more Started job in October, had excuses all through the winter. Never completed job, wouldn't return calls. Abandoned project after stringing me along for months with excuses. The work that was done was shoddy. Stay away from this guy. Makes all kinds of promises and disappears. A total fraud.

I had to change my basement exterior door (cellar door) So I…read morecalled GES Dori came He was very professional He took the time to explain how everything will work and showed me pictures how it should be. And at the end, they came up with the best service and the best quality. I'm highly recommending.!

I had to change my key switch because the rain did his job and made my key useless…read more The tech was very nice, he was able to give me a solution on spot! He also made for my gate a safe box. Now I'm sure that the water won't drip anymore Thanks Dor for helping you are the best!! Highly recommended

They built us a very expensive custom garage door snd exterior gate. It arrived over a month late…read moreand both gate and garage door have had issues and needed servicing in under 6 months. Not only did they need servicing this company wanted us to pay an excessive amount to service their work. Horrible customer service

I got an overhead gate installed by NY Gates last spring. This is for a 14 unit multifamily…read morebuilding. I told Benny that the driveway is very narrow and he assured me the posts will not stick out more than 3 inches on each side. They ended up doing 4 inches per post, 8 inches total. This might not sound like a lot but for a narrow driveway, every inch counts. NY Gates also put in a residential grade Liftmaster door opener meant for a single family. The installer bought out the wrong railing to the site and ended up macgyvering the railing on site which is never a good sign. In addition, these experts decide to put the exit button at a location that people can't reach when they exit the building. When I pointed this out, their response is, "it is 2 wires, move it yourself."

New York Garage Doors recently installed a Chamberlain smart garage door opener in my home. From…read morethe moment I contacted them to set up an appointment weeks in advance, I could tell that they were very professional. The installation of the unit went very smoothly-The garage door opener works well. For some reason we had an issue with the myQ app and the smart connectivity for the garage door. Guy -the owner of New York Garage Doors -refused to accept payment for the garage door until this glitch was fixed-in fact he personally came to my home to troubleshoot the problem until it was working perfectly. Certainly the customer service was phenomenal here and I recommend this business without reservation.

Today Edwin came and installed a new opener - courteous, on time, took his time and explained the…read moreinstall and how to use the new technology - very pleased with the install and service!!