Been coming here for years since probably like 2014 or so? Service here is pretty straightforward…read moreand quick. Staff have always been generally knowledgeable and straight shooters with questions and what not. Think only once I've had a problem which was the oil filter not being put on tight enough but all it took was a quick tightening. Never hurts to watch em work or check stuff after a visit at any place!

On February 23rd of 2026 I went to get an oil change. Quick and easy, left around 30 minutes later…read more 3 days later I notice at work a giant oil puddle where I normally park. I come home, look on the ground of my parking spot and sure enough another massive oil puddle. I make my way to the store to have my leak fixed, and on the way my car throws out a DTC for my powertrain. When I get there I explain the issue, and they begin to "fix" the leak. About 30 minutes later I get a text from an unknown number to an aftermarket oil filter cap on Amazon. Unbeknownst to me at the time it was the store manager's personal number. He told me that my oil cap filter was broken, that it was made of cheap plastic and was only supposed to last 60,000 miles(my car is at 96,000), that their supplier didn't have the OEM piece, and that it was $140.00 at Hyundai, so I should buy the one he sent me and they would install it once I'd receive it. I went home and immediately called Hyundai to double check that the information given to me was correct. The person I talked to said that my oil filter cap was rated to last at least 150,000 miles, and that the only way to break it was to tighten it too much or install it incorrectly. My car was still leaking oil when I left the Castrol shop, and so I was unable to drive it until I could have it inspected at Hyundai for the powertrain DTC almost 2 weeks after this. Luckily there was no damage, but to perform the diagnostic inspection they had to perform an oil change anyway. So not only was a piece damaged while at Castrol for the original oil change, but I had to get another oil change to perform the diagnostic inspection at Hyundai, making the original appointment useless, not to mention the store manager seemingly trying to cover up the damage to my oil filter cap. I called the store manager's business number twice to attempt to at least get a refund for my original oil change with no response, so then I call Castrol Corporate who say that there's nothing they can do except contact the store owner and give them my information. It's been 1 week since I called Castrol Corporate and the store owner has yet to contact me. In fact, corporate emailed me with a follow up to ensure I had been contacted before I actually was. Now I must take this matter to my bank and have the charge disputed. Refunding me is the least Castrol can do especially since it cost me much more to have my car inspected, oil changed again and the oil filter cap replaced, and if they can't even do that then I'll get my money back myself. I would never recommend this location or even this company ever, and I will never return. This whole issue could have cost me thousands more if I hadn't done my research and acted quickly.

They went far and beyond for my vehicle. Jeff the store manager took care of me like family. I…read morehighly recommend this shop.

You know you can always count on Jeff P. to get the best price. Even though I just brought my car…read morein for an oil change it's a good thing that they inspected my brakes because there was much needed work. My car is now up and running and If it hadn't been for Jeff pointing out what it needed. They are really thorough! Best service around!

Horrible experience, stay away unless you enjoy rude and unprofessional service. First and last…read moretime trying this shop. Stick with Auto Sutro in Moundhouse.

I am a 79 yr. old woman. Have an older GMC pick up truck. My income is very limited…read more Bought 2 used tires a couple days ago. One went flat the next day. I went back there and he did give me another tire - which was also damaged and went flat a couple days later. I went back and he said that there was no warrantee on used tires. I pointed out that I only had it for a couple of days and he refused to do anything about it. I did think it odd that he would only take cash for used tires - no cards. When I asked to replace the bad tire or return my money he flat refused to do either. Now I am running on my spare, with a useless tire in the truck and no money to get another one.

This is a WONDERFUL family run business. It's so nice to have them, over corporations who don't…read morecare. Our Prius headlights were practically useless at night. While other mechanics said the lights shine direction were designed to not be changed, Gene did it! I ALWAYS get a text at some point after servicing or repairs that asks how things are going. I also have an '03 Silverado 2500 HD crew cab. Somehow, the electrical got screwed up when a battery died. No visible gauges, no power to windows, locks, or air. I could drive it carefully but had to hold the door open while driving because the blower was putting hot air inside on a warm day. I went to 3 mechanics, and not one could figure it out and wanted loads of $$$ to check things I knew were not the problem. It was horrible! Finally, I decided to just drop it off at GTM in Moundhouse and let them keep it for a couple days, as they were slammed at the moment. Gene spent several hours and figured it out. Whew! Truck runs great and it hasn't happened again. Gene takes care of our Hybrids (2), as well as my brother in law's trucks and their daughter's cars. His wife, Theresa, and he are really nice, down-to-earth people. I recommend them over any other place in Carson City.

Gene and Teresa are wonderful! I am traveling to Carson City on vacation and got an alert on my…read morevehicle. I drive a Tesla and could not get ahold of anyone to find out how dire the situation was. Gene was able to get me in first thing the next day! He is very knowledgeable and explained everything in a way I could understand. I really appreciate their integrity and honesty in explaining my repair options! They are amazing!

I a Had a miss in the engine and thought I would give them a…read moretry! Appointment is recommended. They did fix the problem and the cost was pretty good. Will go back for additional work and repair

I've been a back yard mechanic, for over 50 years, and usually do my own repairs. My car wouldn't…read morestart (no fuel pressure) I assumed it was the fuel pump, and we all know what happens when you assume (you make an a** out of u & me) weather prevented a repair at home, and it took several days before a tow truck was able to get the car over to Gene, at GTM Auto Repair. Gene was able to diagnose the problem, a frozen fuel line due to moisture in the fuel. Saving a lot of work and $600 on the repair. If you want an honest knowledgeable mechanic to do your work, I highly recommend Gene and his crew at GTM Auto Repair.

Wonderful service and the best meats you can get in the area. I come here almost weekly.read more

Family run, honest, clean, auto shop. You can trust these folks with your vehicle and know that…read morethey will not pad your bill, make unnecessary repairs, or up-charge services. They helped me with my CRV when our local Honda dealer wouldn't/couldn't. I can't thank Nevada Auto Repair enough for their excellent service. Oh yes, the waiting room and garage area is clean and uncluttered-a comfortable place to sit and wait if you need to!

I went to Walmart over a weekend which was my own mistake as I know better than to go to such a…read morepopular place during peak time. I had to get new tires I bought elsewhere rimmed from my old tires on my RV. I did have to wait a while to get helped, but there was a singular lady holding it up , a long line, and the guy was doing the best he could to get things moving. These days I know every business is understaffed so I can't blame them for me coming at a bad time. Scott rang my order up. He was knowledgeable and told me what would work. He explained all costs. There was someone who watched me unload tires and didn't offer to help, he wasn't a super happy camper. Scott also called later and left a voicemail saying the tires were done. They are supposed to have a text service but in the message he was just confirming in case it didn't come through. He got someone to help me load, who was super friendly. All in all the experience was good, and Walmart offers good rates when it comes to auto services like tires.

Had a blow out, put the spare on, low and behold the spare was low. Pulled into the Tire Care…read moreCenter and associate Leo filled up my tire amongst his other cars. Thank you Leo for getting us back in the road

Normally I am not a big fan of tire box stores. But I was in a pinch to get some universal joints…read moreoff. Let me say they were the Best, they got it done fast and a great price. The staff was great too. I will be back as well as send my friends there to. Thank You Tires Plus

I've been having to get major car repairs. Then last week, the silver sheet under my bumper just…read morefell out with a chunk to the asphalt when I parked at work. So, I used tape but it wasn't working very well and I knew DIY from YouTube wasn't going to do it for me. After my shift, I called Tires Plus and explained the situation. How fast could I get there, I was asked. I was there in 15 minutes. They fixed the part within a half hour. Free of charge. They've done right by me before. I'm definitely a return customer!