When I ask-----the answer I always get is: We have too many animals now and can't take any more…read more So what good is the place to the ordinary person trying to get their animal accepted??

Took in a little dog I found under my car in severe heat at 1 minute to closing on a weekend…read more Called the chip number while I was there-and it was an out of service number. They took him to a vet, cleaned and groomed him and found him a home. Found out he had been wandering my neighborhood for 4 months eating trash from a neighbor.

most of the staff are friendly and very professional. the short lady with reddish buzz haircut is…read morevery rude and addressed me in a very accusatory and condescending tone when i brought in a trapped kitten that had been abandoned in my yard.

I surrendered my pit bull terrier around May because I couldn't have him at my apartment. Paid $15,…read moresigned a contract and left my dogs bed, dog food container, bowls and a dog bag with essentials such as pills, leash, car seat cover, etc. (they offered to take his things with him). I called and watched the activity involving my dog online. Tracy answered with the same shitty attitude every time I called, as if she was bothered that I didn't want my dog to die if he wasn't adopted. A day before he was to be euthanized, I get a call from Tracy with the shelter letting me know I can have him back and the $115 adoption fee would be waived. That was really kind! BUT when I picked him up, he had a broken tooth, he was malnourished with dry blood and cuts all over, really skittish and a completely different dog than when I dropped him off. They also didn't have any of his belongings. My dog was at this shelter for 2 months and I PAID to surrender him. I cried looking at the horrible shape my dog was in. I wish I would've known they didn't give a fuck about his well being. I cried for days after I got him back thinking of the horrible experience he had in "jail." It's unfair. I wouldn't take a stray to this shelter honestly, but I am considering sponsoring other pit bulls so this doesn't happen again. It's disgusting.

If your dog gets out of your yard, you're better off not claiming your dog and just re-adopting…read morethem! While I agree that this isn't what's best for the animals, it's sad those who try to do the right thing are penalized. My dog recently got out of our yard (was a one time occurrence and he was found at our neighbors). I noticed within 30 minutes of him missing and immediately began to look for him. I was able to locate him on this FB page and was very relieved. Originally, I was super grateful to the city for picking him up however, it was after business hours (by 15 min) and was informed I couldn't get him until the morning at 11 am. When I went to pick up my dog I was informed that I would be receiving a $167 citation and would have to attend court. When questioning as to why the lady (I believe her name was Vivian) was EXTREMELY rude and proceeded to tell me he was "at large" and found in "rough shape". I bathe my dog once a week and brush him out twice weekly to avoid matting (also why he wasn't wearing his harness) so when I asked for clarification on what "rough shape" meant exactly she proceeds to tell me that he had some(2) burrs in his hair (presumably gotten while he was shimming under our fence). It continued to get worse from there but rather than fighting the issue I took the citation and my pup and left. It's absolutely absurd that you are penalized for claiming your own dog within 24 hours but if I hadn't claimed him they would have vaccinated him, neutered him (which cost us $150) and dewormed him and then I could have re-adopted him for $80!!!! Not to mention if you want to surrender an animal there's no penalty for that but sure let's penalize those who are trying to do the responsible thing.

Terribly entitled people work here. I called to discuss adopting an animal and the lady simply told…read moreme that "Facebook" has everything and that she didn't have time to explain or discuss anything. What's worse is that realizing that perhaps I was expecting too much from her, when I showed up in person the staff expressed complete ignorance about their current animals and spent 20 minutes discussing how irresponsible most owners were. After attempts to veer the discussion back, the only thing I got was an acknowledgement that if I filled a bunch of forms out maybe then would they even bother sharing any information. Proceed with caution.

I adopted my dog through Homeward Bound in 2018. I met her at the Saturday event at PetsMart. I…read morewas told they had to verify the application information, come see the home, meet our other dog... I got a call stating she was mine, so we set that up for Tuesday at which time they did the home inspection. I was so appreciative that they were willing to vet the families to make sure the right people are adopting their dogs. I love my dog and she is by my side even still. She has gotten me through many things with her love and devotion. She is my best friend and I am her best human. Thank you, Homeward Bound!

Today I received some disturbing news regarding a adoption with Homeward Bound Animal Rescue, my…read morefamily member filled out an application for a pet adoption on Saturday received a message from Jud on Monday advising that they were approved for the dog. Of course this was great news as this dog was a early Christmas present for a 6 year old little girl. Jud advised that he would bring the dog out on Tuesday for delivery. Jud and the dog arrive and Jud advises that he has to do a home inspection, as he is doing his home inspection he states that he allowed the dog to sleep with he and his wife and discussed the interaction with the dog and his family. It seems as if Jud and his family were pretty attached to the dog. Well upon inspection of the back yard, Jud makes comments about the family pool and the potential of the dog drowning then he goes on to discuss some holes in the fence. As Jud is doing his inspection the dog and the child are bonding. The dog is enjoying his play time with the child and of course the child is loving on her new dog. Well at this point Jud states that I cant leave the dog because of the holes in the fence. Well of course this upsets the child because she understand that the dog that she was told would be hers has been taken away that quickly. Now, I clearly understand that Jud's concern is the dog, he was advised that the dog would be kept in the house and would not be in the back yard. Jud states that he could not look his wife in the eye and say he left the dog in a safe location with the fence having holes where the dog could get out. Jud advises after the fence is repaired then maybe the adoption can be considered. Well Jud did not leave it at that, he later decides to send a text message stating that he suggests the family search several local shelters for their dog, providing names of other shelters and mentioned that they have quick adoption processes. In the future I would suggest doing your home inspection prior to telling someone they are approved to make sure their home suits the qualification that are not listed on your application. Secondly, Jud your text message was very rude and unprofessional. I suggest you seek some training in communication if you are going to represent this organization.

Will not take in dogs or strays. Beware of the civilians standing around inside trying to convince…read moreyou to contact "Rescues." You're paying this shelter with your Tax money, but they are not providing the services you're paying them for.

Dedicated staff, clean facility and animals all look well cared for. Shelter is always in need of…read moredonations. Blankets, towels, cat and dog food is always needed.

Such lovely people! They do everything they can to help and rescue puppies who have no home. Thank…read moreyou for being so kind and patient. You are a Gift to those who have no voice.

They made adopting Pideaux a smooth transaction. Very nice folks to deal with. They arranged an…read morearea where we could introduce our Punkin to Pideaux in a large area where the dogs could meet and greet. I think it's going to be a perfect match.

I have adopted 2 wonderful dogs from this group at different times. The group does their best to…read moreensure all adoptees are the right fit for their new homes. Before the adoption there is an application & home check. In both cases of adoption the foster mothers checked in with me several times to ask if the transition was working out & were available for any questions I might have. I would recommend a rescue group like this - (especially if you are not experienced with dogs straight out of the shelter), as they are experienced with socializing the dogs and have a supportive medical network for needs that might need to be addressed when the dog leaves the city shelter. Before I adopted these 2 I had several Tzus from breeders over the years. I mentioned to Missy, a foster mother, that "I wish I knew more background, etc". She said "Don't worry, these dogs are just happy to be alive & with someone who cares". I thought "yeah, right", but she was absolutely correct, they have both been a total joy in our lives.

My...Oh...My. I'm not even sure where to begin with these guys. I completed an application on their…read morewebsite on Friday, January the 29th, then attended the adoption event at the Euless PetSmart the very next day - Saturday the 30th. My girlfriend and I walked into the store, followed the signage, and turned left about halfway into the store. There, we were immediately judged from two overly fastidious and persnickety (older) women. It was the "tattoos" or the "bold hairstyle" where references were made, and southern judgmental-ism rested. Looking beyond their poor approach, we introduced ourselves, and the ringleader of the troupe came forward to exclaim, "I know who you are. I looked you up online. You have a well-paying job but have no place owning a dog. We don't allow anyone to to adopt that works more than as much as you do!" Stunned at the complete lack of sanity, sheer ignorance and irrevocable (lofty) expectations, I replied, "Well, my family has owned eleven dogs since I was four, and all of them have had wonderful lives. My parents worked normal jobs (six to eight hours) like 95% of the population in the United States, and those dogs never had any issues being alone." A retort bounced back, "You're just not ideal for owning a dog. Good luck to you." Completely flabbergasted, my girlfriend and I walked away. It was definitely for the best that we did not adopt from them... I wound up rescuing a purebred Beagle from Lost Paws Rescue of Texas. The owner, Lisa, conveyed some troubling information about the lady we dealt with at DFW Tzus and how their organization is conducted. Even further concerning, the manager of the PetSmart shared his observations with me, to the tune of "their adoption expectations are elitist and close-minded. That's not what adopting is about, and not what our store stands for." Interestingly, DFW Rescue Me is the exact opposite of DFW Tzus as far as their inner-workings and dedication to finding forever homes for animals. Racism exists not purely and solely in the form of what most people think: skin color. But, more so in the fact that certain styles (fashion) or even lifestyles signify a tattered, sometimes criminal life. I am happy to report that my girlfriend and I both have advanced degrees, excellent careers, strong family ties, and surprisingly Conservative views. Appearances usually are deceiving, and there is no place for judgmental minds or racism in our world any longer.

I would strongly caution anyone considering completing community service or volunteering with this…read moreorganization to think twice before committing their time. My experience started off positively--I was welcomed without issue and began completing my assigned hours. At no point during my time there was I informed of any concerns, misconduct, or violations. However, without any warning, explanation, or justification, I was suddenly told not to return. When I asked for clarification, the only response I received from management was: "we reserve the right to allow or deny someone to work with us." No further explanation was provided, and no opportunity was given to address or correct any alleged issue--because there wasn't one. This kind of treatment is not only unprofessional, but also deeply unfair. Individuals completing community service are often doing so under strict deadlines and requirements, and to be dismissed without cause can have serious consequences. The complete lack of communication and transparency from management raises serious concerns about how decisions are made within this organization. Based on my experience, there appears to be a disregard for fairness and accountability, and decisions may be influenced by factors that have nothing to do with a person's actual performance or behavior. That is extremely concerning. I will be formally escalating this matter, but in the meantime, I feel it is important to share my experience so others are aware. No one should risk investing their time and effort into an organization that can arbitrarily decide to dismiss them without cause or explanation. Proceed with caution.

I've volunteered at this shelter a couple of times. and it it's anyone I trust with animals it's…read moredefinitely going to be this shelter. I adore the staff so much. The woman with the black hair in the front, Katie if she comes off a certain way it's because she protecting the animals as you woul do the same. This facility is very clean and 100% trusted. The cats and dogs are under the best care and need a lot of it so some patience when handling an adoption would be greatly appreciated :) xx