Great service, 18 point check before 1600 mile trip. Checked tire pressure, changed oil and filter,…read morechecked transmission fluid, radiator, and windshield water levels. Also checked air filters and all lights! It only took ten minutes and I never left the car. I was very impressed and will be back!

Pros: quick, efficient, friendly Cons: This is the second…read moretime we took our 2018 Toyota Prius in for an oil change - got full synthetic oil change, which should be 5-10k miles before returning but this shop told us to come back after 3k for another oil change. I understand vehicles are constantly changing requirements but their computer system should be giving accurate information on oil change requirements by vehicle type - this is not a new car and had we not known better we'd be wasting our money.

I cannot say enough great things about Crawford's Auto Repair!…read moreI brought my truck in thinking I had a suspension issue because of a squeaky noise that had been getting worse. They got me in quickly, were incredibly friendly from the moment I walked in, and took the time to thoroughly check everything out. It turned out to be something as simple as a loose spare tire, something that could have easily been misdiagnosed elsewhere. What really stood out to me is that they fixed the issue right then and there and didn't charge me anything. That level of honesty and integrity is rare these days. As a woman, it can sometimes feel intimidating trying to find an auto shop you can truly trust. At Crawford's, I felt completely comfortable, respected, and confident that I was being treated fairly, no upselling, no pressure, just genuine help. They've absolutely earned my trust, and I will be coming back for any future car needs. If you're looking for a shop that is honest, knowledgeable, and truly cares about their customers, this is the place to go. Highly, highly recommend!

You did a great job of fixing what needed to be fixed but the seals are leaking and trying to make…read moreappointment to get them fixed and I cannot get you guys to give me a set date so I can get the leaking seals fixed please call me Thank you

NOTE: this review is from over a month ago…read more Great experience! Took a vehicle here for pre-purchase inspection. Greeted immediately and offered something to drink while I waited. After inspection, was sent a comprehensive evaluation AND was taken through all the points by Brian (Bryan?), and shown/told that car had a coolant leak that was likely going to result in having a $5000+ repair sooner than later. Some of the BEST $ I ever spent! I ALWAYS suggest pre-purchase inspection of ANY used car, irrespective of ANY dealership saying "we thoroughly inspect all of our vehicles."

This has to be the most incompetent, unprofessional mechanic shop in Arizona. I brought my car in…read morefor a simple front engine mound, front struts and asked if they can check the oil level because I just had my oil changed last month and it's saying the level is low. This should've been a one day job after they got the parts but they had my car from 6/22 - 7/1 due to their complete incompetence. The day the job should've been done I started sensing they messed something up because I got a text message at 1030 stating the job was done and they were wrapping up. Cool, I'll be expecting a call in an hour or so. 1:40 comes around, no phone call so I call them. Give me some BS about they need the alignment and they only have one lift and they've been booked all day. Call back at 4:40, they tell me they are waiting for someone to test drive it. Call back at 5:40, close to closing and I'm told it's ready. Come in as I'm paying, over $2k mind you, Bryan asks if I'm aware of the light that's on. I tell him no because no one has called me about anything. I assume he meant the low oil level light that was on and it was no big deal. Walk out to my car and my check engine, engine malfunction, low oil pressure, red oil can and my console screen telling me to pull over immediately is all lit up. I go get Bryan, he comes out and looks. He says it's not a big deal and that it's safe to drive. A mechanic.....is saying it's safe to drive with all those warning lights on. I ask him if it's safe to drive and unbeknownst to him I'm recording this entire conversation on Facebook voice messenger and when he says that the shop will be liable for anything that happens if I drive off I figure okay, I'll drive it home and bring it back in the morning after I work. As I'm leaving trying to turn left on baseline I almost get tboned by a jeep because my car will not accelerate. Take it back, livid, and leave it with them because what choice do I have? Days go by and we have to practically beg them to keep us informed. I can't work without my car and because of them I'm out over $2000 in lost wages. Throughout this they try and tell me it's my fault because I wasn't keeping up on oil changes and that's causing issues. I have receipts for every oil change I've gotten and the miles put on the car between them, don't tell me I'm not keeping up on my oil changes. After a week and clearly everyone and their mother that works at this joke of a shop they found the problem: the incompetent moron who worked on my car connected the wire harness wrong and it was causing my car to go into limp mode and light up everything on my dash. Over a week it took them to figure this one out. They probably could've opened up ChatGPT, put the issues in and gotten a result faster. I'm not a mechanic but I feel like if a car was working fine when it was brought in and after we worked on it it was quite literally undriveable I would triple check every. Single. Thing. I did to said car. I would keep the customer informed multiple times a day on what was going on instead of making them feel like they were completely forgotten about. Clearly these guys didn't care enough to do so. Don't EVER take your car here, they will screw up your car and not even care enough that you are out of work and costing you your livelihood. 10 days my car was in that shop. 10 days, for something that should've taken one and that's being generous, all because of their complete incompetence. Side note: not all Christian brothers are trash, my sister took hers to the one in San Tan Valley and they were amazing. This one is just horrific and they will be getting reported to the BBB and the AG. I am honestly astounded at how awful this place is.

Brought our car in for oil change and mechanical check over before a long trip. Very friendly,…read moreresponsive and competent staff . Will definitely come back.

Be careful when you get a service done, we went to a different auto shop and they told us that our…read morebreak fluid was bad. I called Christian Brother's because we were supposed to have it done there a few months prior. They told me that " some auto shops tend to say the fluid is bad just to make a sale" They told me to take the truck back in so I did, then when they looked at the fluid it was really dark. They then tell me that "Maybe we were super busy and forgot to work on your vehicle and there was a mix up" I'm sorry but paying for a break fluid change and saying it "needed to be done asap" but not doing the work? I drove around with it not being done until I went to Monroe automotive... I'm glad the guys there caught it, I was able to get it done with Christian brothers. Which took more time for me since they didn't do it in the first place. We no longer take our vehicles here because of this.

Good service in my visit. Needed to get a check-up on a brake line…read more They were professional, polite, and friendly. It only took them about 30 minutes to look into my inquiry. No service was actually required, and they did not charge me for the labor involved to check my car. A satisfactory experience.

Keep raising quoted prices which they say is only good for 15 days. Refuse to work with you even…read moreafter being a long-time customer. Just lost a customer that used to refer to them. No more

I set up an appt with Jay for my first time going to Kelly's. He was informative, knowledgeable and…read moregave a reasonable estimate for a trans service. We picked up my truck today and am really impressed! I think we all appreciate an honest mechanic! Thank you Jay!

My son was in town and i noticed he needed an oil change. I was able to make an appointment within…read more24 hours and the time offered was perfect! Service was prompt, efficient, and a very clean waiting area. Pricing was competitive, though I may have seen coupons or specials prior to knowing my kid needed that oil change.

New in town, brought my daughter's car in with AC issues. Had to order part from back east (older…read morecar). Long story short, they ended up repairing the existing part and got the AC working again. My daughter is going to school nearby and they were able to get her a ride to her home after dropping off. Dustin is a good person and they are a trusted repair facility.

I can't vouch for the automotive side... but the Uhaul rental leg of the business left a lot to be…read moredesired. After being directed to this location by UHaul.com to rent a truck for a one way trip, we were told they would only rent us a 15ft truck for a one way trip (despite uhaul.com literally directing us HERE). This was after the UHaul rep disappeared for 20 minutes & upon his return, elected to help the man in line behind us before acknowledging our existence. The shop manager came out & apologized for the delay, but told us he didn't know anything about Uhaul all as the line continued to build. One customer left out of frustration. Perhaps the shop manager should take an afternoon to learn about a service his shop offers. Went around the corner to another Ubaul location & they had us taken care of in under 10 minutes. If you need to rent a truck, go elsewhere.

We got a free car, it has lots of problems, we took it in for an inspection and to get the first…read more$500 worth of work done. One of the items they identified was the old serpentine belt wrapped around the axle. Apparently it was too much work for them to pull it off because it's still there. They replaced the valve cover gasket, did an oil change and replaced the existing belts. There is lots more to get done including the timing belt. My son called back to get a price for all the parts and labor which was almost $300 more than the next shop we called in the area. I am not saying they are a bad shop, but these few issues plus some communication problems will make me think twice.

They repaired the front axle seals and a problem with the emission sensor on the fuel tank. And did…read morea great job, very professional