Always have a good shopping g experience here. Almost always have what I am looking for and staff…read moreis friendly and helpful.

Purchased a pittboss smoker Aug 2024. The store had put it together wrong. Of course I couldn't…read moretell there was a problem until I used it and it had error codes. Called the store and was told by the manager that they couldn't take it back because I used it once. Said to call Pittboss after 4 long conversations and 8 months I still do not have a working smoker. Each company blames the other and customer stuck in the middle. Never buying anything from either company. I used to buy all my grandkids gifts here but never again, I will go to Dicks sporting goods

Lots of parking spaces even in December. Went to Academy looking for a couple of T-shirts to buy as…read morea Christmas gift and the best part was that I had a $10.00 gift card to use. The store was busy as I feel every one was shopping as I was. I found my items and then went and stood in line to buy my items. The wait was fast but checking out took a bit as the computer at check out was a bit slow. Any way the cashier was nice and friendly as she was tell the other cashier which customers reminded her of famous people... I recommend this store.

I visited the store for the first time today looking for a snorkel, and asked a store clerk if he…read morecould direct me to the location of the snorkels. He just looked at me and then kept walking past me, like I was invisible. My daughter was with me and saw what he did. I then found on my own the poor selection of cheap snorkels in the back. Overall a negative store experience and I will look elsewhere the next time I am in need of sporting equipment.

The girl that works in the firearm department seems like she doesn't care to make a saleread more

Don't come here if you're looking for Astros World Series Champs gear. We're here at 10:20am the…read morenext morning after they won and there is nothing here. Manager says another shipment will come sometime today but she has no idea when. Other employees said Mon or Tues, while one employee said within 1-2 hrs. The employees and manager are definitely not on the same page so customers are getting different answers (all wrong) depending on who they talk to. This doesn't make sense to have no more gear less than 12 hrs after winning the World Series when Academy is a Sponsor! A whole group of people just called a different company store and went to Sugarland since they confirmed they have all shirts.

I had never heard of this place, so how famous is it really…read more We definitely would have given at three or four stars but there are glaring service issues here in terms of friendliness and trust. We're in a very low crime area and yet you would think that they are guarding the crown jewels, with 10 attempts made to steal them every day.

I went to check out the new and improved store yesterday and I must say I was pretty impressed on…read morethe changes. You guys really have to go and check it out. The staff was very pleasant and helpful to me, they're having a sale now so get your kids Christmas shoes now.so help the staff out and take a visit see you there

The shoes department is so bad. Not sure where all the employees are hiding and when you find one…read moreto get your shoes, they tell you to go to the tablet and scan your own shoes and someone will come out 15mins later after you keep on asking for someone. Live 5 min down the street and had to drive all the way to Katy to get good service

I had the worse service here March 16, 2025. Now I can't…read moreeven find my review they somehow deleted it. Tall guy in shoes SO RUDE !! Manager not much better. The rudeness usually starts at the top then trickles down. My recommendation is Find another store where the employees actually like people!!

The place was clean and not cluttered. The worker greeted us immediately and asked what we were…read morelooking for. The prices were good and they had a clearance section with a lot of variety.

TLDR: Ethan and Molly are excellent, top notch service! GO they have all the gear and more!…read more Husband needed pants and boots for work. Ended up one shop stop at 5.11. Ethan and Molly are pros, they know the products, and answer all your questions. Excellent gear, they've got it all - boots, socks, pants, shirts, belts, and packs to hold it all. Fyi "5.11" comes from the highest rock climbing level of difficulty.

Place is huge spacious and clean, so many different things in this place. I never really wandered…read morearound this store before. I got me a pair of melo sneakers and a pink huge water bottle and some socks. The staff all 3'of them were so nice and helpful. I will be back here because I seen a pair of Jordan's I want. Also love the fact yall have snacks and drinks at the front I needed that bad.

The store layout was easy to find a needed items and fantastic…read more The door greeter was helpful and friendly I visited their competition across the street and was sadly disappointed. Thanks for a great experience

Usually I enjoy shopping in the store. Store manager is courteous, knowledgeable and helpful…read more Unfortunately last Sunday it was completely different experience. Total lack of customer service, rudeness, lack of interest. It came as a surprise, I will certainly not shop there any more. Great way to lose long term customers.

Very good impressed with their customer service for the past 2 times in this store.They offer a…read morewide assortment of tactical gear and attire. Will definitely be back to look for comfortable pants to teach Krav classes once pandemic is over.