Sorry, this is going to be long, because I have a lot to say. I also don't like writing negative…read morereviews unless I have a very good reason. My husband and I have been taking our pets here for about 15 years. It used to be a great place that we trusted, but we have seen this place change over time, and not in a positive way. It started when I took my hound Gunnar there when he was puppy. A vet tech asked if I ever had a dog named River. I answered no, I never did. She then proceeded to say "Yes, You did, I know your name, Stephanie Grant!" Then proceeded to berate me on things I supposedly did this dog named River who I had never heard of. (By the way, I know there is another person who shares my name who lives in my area, or at least used to. I only know this, because I received her sewer bill once in error) When She was done, I shrugged it off as an odd encounter, thinking it was someone having a mental health breakdown. My hound, Gunnar received all his care there from puppyhood to his last day. The last day, though, was the final straw for me. On Tuesday 1/13/2026 Gunnar's health suddenly deteriorated within hours, to the point where he was unable to walk. He was quite elderly by this point, and we had expected this. At over 90 pounds, he was a large dog in a great deal of pain. I asked if he could be possibly be euthanasized in our vehicle. Instead, I was curtly told that he needed to be brought inside for a "quality of life check-up" because it was over a year since he was seen. This made me feel like a neglectful pet owner, even though I was sure it hadn't been that long. Later on, I looked through my CareCredit receipts and saw that Gunnar had a wellness checkup on 1/17/25, so he had been seen, in fact LESS than a year. Since Gunnar was unable to walk, we had to put him on a stretcher and bring him inside, rather than taking our word for it. For us, it wasn't about the money at all, how we were treated or gaslit. Or, perhaps, the staff thought I was the other Stephanie Grant, I don't know. Have your vendetta all you want with me, (or whomever you think I am) but DO NOT take it out on my dying dog. It was about the unnesscary pain and discomfort Gunnar went through on his last day on Earth. For that, I will never forgive them. I'm kicking myself for not refusing and taking him to an emergency veterinarian instead who would have done the procedure at our vehicle. There's been a few things about this place that's rubbed me the wrong way, but I will never forget how we were treated. Gunnar deserved better than this.

I appreciate the good care my animals have received here since we moved to the area 2 1/2 years…read moreago. They are especially good with my very anxious dogs. I swear the vet techs are true dog whisperers. The office staff are friendly and helpful also. We are very happy clients.

Front desk staff lied saying that they left a message for my appointment being cancelled. No…read moremessage was ever received by anyone and when looking into this, found out that At Home Veterinary Clinic did not update our contact files despite being updated by us multiple times. They also left out pertinent information that I requested to be in the appointment notes. They didn't seem to take their mistakes seriously in the slightest and were also very rude and dismissive on top of that. I can't trust my pets care and safety with this type of conduct.

We needed a Vet for our dog that had gotten into something in the pond. Really bad lumps all over…read moreher body. At Home was at work still and told us they have no time and they are booked the rest of the day. This is on a Friday afternoon. They told us to call someone else. They are 5 miles down the road from us and we are a regular customer.It was a slap in our face to blow us off. I will be looking for another Vet now for our dog and cat. I don't know if this is a normal thing these day with vets,but I do know for sure this never would have happened in th old days. They used to care! (25 years ago) They would have seen my dog at midnight if needed!

Dr. Penny and her staff are amazing! Currently our cat is staying with her while be treated for…read morehyperglycemia, his new diagnosis of feline diabetes, dehydration and an infection his little body is trying to fight off. The E-Vet made a misdiagnosis and their prescribed medications made our boy extremely dehydrated, but Dr. Penny has been able to get him a little better. He might be away from us for at least another night, if not two. The staff at Companion Animal Clinic are helpful, knowledgeable, kind, compassionate, patient and I can tell they really do care about us and our babies. I won't trust another vet ever! I will recommend CAC to all friends and family.

From the owner: Complete Care For Your Furry Family Members…read more Discover Companion Animal Clinic, conveniently situated at 235 Hospital Street in Augusta, Maine, your trusted destination for comprehensive veterinary care catering to both cats and dogs. Our clinic offers a complete spectrum of services to ensure the well-being of your beloved pets. Rest assured, your pet's safety is our top priority. To ensure maximum safety under anesthesia, we employ pre-surgical blood testing, a combination of injectable and gas anesthesia, along with EKG and respiratory monitoring, as well as blood pressure monitoring. We have the experience and expertise to safely administer anesthesia to older patients as well. At Companion Animal Clinic, we understand the profound bond you share with your pets, and we pledge to treat them with the same level of care and compassion that we would extend to our own. Contact us today to learn more about our services and entrust your pet's well-being to our dedicated team. Your pets are family, and we're here to keep them happy and healthy.

I took both of my cats to Judith Herman. One, Ruffles, was elderly and was diagnosed with…read morediabetes. The other, Sebastian, was a sickly kitten that I was fostering. Judith not only professionally and effectively cared for my cats, she was a compassionate individual. She came in the clinic late one night, from a holiday party, when Ruffles seized for the first time. When it came time to say goodbye to Ruffles, she came to my home and gently helped me let him go. She sent me a card afterwards that I still have, years later. If I still lived in Maine, I would still be going to the Animal Wellness Center.

The amount of caring and compassion that is given at Woodbrook to 4 legged and their People is…read morebeyond words!! we have many pets and they are given (be it vaccines or saying Goodbye to them)the utmost care as if they were their own. Thank you Tammy and Gang. you are appreciated more than you can imagine Cressey family. Woolwich. maine

They have been my Vet for the last 5 years. Great service and caring staff. Tammy is a very good…read moreVeterinarian with love for animals.

We have been generally happy with Pine Tree. Our dogs have been patients for over a decade. That…read moresaid, it is on the pricier side. It is common to walk out with a several hundred dollar bill for a basic preventative visit. Still cheaper than human healthcare. My biggest issue with this place is actually their phone system. When you arrive you are directed to call the front desk while you wait in your car. I get why they do this, but unfortunately the phones are often tied up. You get a busy signal and call drops. I have had to try for 15 minutes to get through (while on time for my appt and waiting in parking lot). This seems like it could and should be fixed.

I have always received good care for my dogs from Dr. Hodgkins and the staff. The covid…read morerestrictions are universal and while it's nerve wracking to hand off your pet in a parking lot, they do allow a family member inside for euthanasia. I find the prices the same as elsewhere (meaning pets are expensive). Over the years I have had experience with five Maine veterinarian offices and I can highly recommend Pine Tree.

We love our vets, especially Dr. Sheridan. She is compassionate and trustworthy as are the others…read more I see many posts about the front staff. While I have had bad experiences with the front desk in the past, they are a hell of a lot better now.

I continue to be impressed with Winthrop Vet . It is really stressful when a pet is sick and they…read moreare extremely accommodating , kind and competent

We called and they were very helpful in getting him in the next day…read more We brought our frail cat in to have him evaluated. Dr Robin was very professional and so compassionate. We were advised to do X-rays and consulted on everything and the staff were very supportive My cat was diagnosed with Lyme Disease, Pancreatitis, constipation, dehydrated, 3 fused backbones making it impossible for him to walk. We chose to put him at peace. I would definitely recommend this veterinary care hospital. Thank you Dr and all the staff for your support.

My ferret Mouse had a mass removed and she recovered quickly. Dr Elms and her staff are amazing!…read moreThey are knowledgeable, professional and very friendly. It is hard to find a veterinarian that sees ferrets and other pocket pets, but she does! The prices are amazing as well! I highly recommend Dr Elms!!