I V been using royal cleaners. for 4 years now and im more impressed every time wiht the…read morecustomer service team and the excellent work they do we had a party and i brought in my wifes and my daughters dresses, all dirty and heavily stained and they did an excellent job with them i know they dont do magic but they returned them in much better condition than i expected great job, im more than grateful to them thank you so much. i recommend them 100%100

Warning - Do NOT take your leather goods here!…read more I brought my 100% leather coat (purchased in Italy) to Royal Cleaners to have it cleaned and stored. Before leaving it, I specifically verified with the manager that they were able to properly clean real leather. She confirmed that they could. When I picked it up a week later, the coat was completely ruined -- the leather was faded, there was a hole in the front, and the sleeves were damaged. When I showed the manager, she said she didn't have to inspect it when it returned from the outside company that actually did the cleaning. I requested the name of the company they used and their business insurance information from both the manager and owner. They refused to provide it. Even my attorney attempted to get the information, but the owner still refused to cooperate. I eventually had to take them to small claims court, but the judge wouldn't review all the photos, emails, or attorney letters. The judge stated I should sue the company that cleaned the coat -- even though Royal Cleaners was the one who hired them and took responsibility for the service. This entire experience has been extremely frustrating and disappointing. If you value your leather or designer items, do not take them to this cleaner.

After new owners (Hill Park Cleaners?) took over, the wait times went from 1-2 mins to 20-45 mins…read moreto drop off or pick-up. They went from great service to terrible service. Turnaround went from next day to several days or more AND they are late for many people. I waited for over 40 mins for an order of 3 shirts - which they had lost and lied about it - until it was determined that they booked it under another customer's name. One young woman working there from before seems to be the only person who knows how to do anything. They should make her manager and double her pay if they want to turn things around. If you have to pick-up go in the drive through, because they were being served faster than people inside. Please someone tell me where else to go instead of this place.

Beware!!!! Please do not use this dry cleaning service. The prices increased dramatically and was…read morenot informed of the new prices. The store manager and the "#2 guy were rude, sarcastic and just plain unprofessional regarding my request. In addition while I was talking to them two other were in the store: one customer's clothes was lost, had been lost for weeks, and the other one they couldn't find his clothes. My total bill was $63.91 for 2 dresses, 2 shirts and 3 pairs of pants. Like be for real!!!!

02/14/22- Monday…read more Great customer service!!! Will return definitely. They offer 25 percent off. Thank you so much!!!!

I have used this location for years and overall I've had a good experience until my last visit. As…read morealways I requested to have my dress shirts and pants starched and I was told NO. The young lady and older gentleman told me I had to get whatever service is recommended on the garment care tag. Out of 18 pieces of laundry only two pieces could be starched. Even though they have literally been starching my clothes for almost four years they still said no. I had no choice to leave my clothes last time but not in the future. Now I have to find a new cleaners.

Terrells is a great dry cleaner, I've been coming here for years. Their service is personable and…read moreexcellent. Their quality is great and the prices remain affordable.

The customer experience could be greatly improved by having a price list available. While complex…read moreitems may require a custom quote, base prices for standard items like shirts and pants would be very helpful. It's difficult to make an informed decision when the cost is unknown until the register."

I have been coming here for YEARS.. Never ever have I…read morecomplained. First it was a employee trying to hand me all my dry cleaning to me in the driver's side window. Now the colar is not pressed. Please train your employees better.

Stay away. This place has cratered since the new owners took over…read more Now the service and end product is the worst I have ever seen. The only bright spot is Bobby, a young man who stayed after the change. Bobby is the only person there that has a clue.

I've been to this location at least 4 times and it did not seem customer service was at their…read moreforefront nor following directions. Here you have a double crease on a military press. When I asked for a military press I get a rushed, yes yes I know from the front person; but the result is different. This place lost my business.

I'm in a generous mood today so I gave this pathetic place one star. They do a horrible job at…read moreCleaning. Actually, they charge you in a but don't actually do any cleaning. They just up and occasionally steam it and send it back. The clothes continue to stink have all different kinds of stains, and the owner is very rude, arrogant, and despite promises by the staff that he reach out and talk to me, he never called. If others have had the same issue, please let me know since one of my family members is an attorney and I'm very interested in filing a lawsuit for poor but more importantly, extremely rude behavior and insulting demeanor

Great service. Looking forward to picking up our items. She answered Al questions we had and…read moreexplained the services they offered. Look forward to making this a place we frequent

This used to be called Imperial Cleaners, but has changed it's name on the outside to We Care…read moreCleaners & Tailor. There is a sign on the front door that still reads "Imperial", so the whole thing is a little confusing. Regardless of what the name is, they do good work. I have been here a handful of times, mostly for tailoring, and they've been great. The last time here, I had some clothes dry cleaned and they did a very good job. Honestly, I've come here for tailoring of my Halloween costumes and they have always done a great job. There are a few parking spots in front that are only for the patrons of We Care Cleaners, but it's not hard to find a spot in the large parking lot of this shopping center.

Clean, well-maintained laundromat with friendly and helpful staff. The wash and fold service is…read moreexcellent--clothes come back fresh, neatly folded, and ready to put away. Fast turnaround and very reasonable prices. Highly recommend!

I honestly can't say enough good things about Princeton Laundry. I started using them for their…read morewash and fold service and it has been a total lifesaver. Dropped my clothes off and picked them up the same day - perfectly clean, folded neatly, and smelling great. The place itself is super clean and easy to use if you want to do self-service, but the wash & fold in Princeton TX is what really sets them apart. The staff is friendly, pricing is fair, and you can tell they actually care about doing the job right. If you're searching for a laundromat near me or reliable wash and fold near me, this is the spot. Way better than driving around or dealing with inconsistent places. I've tried a few laundromats before, and this one just feels different!! Highly recommend Princeton Laundry to anyone in the area. I'll definitely keep coming back.