4/13/2017 As an update, Jason and Bryan did reach out to me very soon after I posted my review…read more They were both very apologetic and offered to come out that afternoon. It is apparent to me that it was not an intentional oversight. Jason and Bryan, thank you for following up. I did not have the work completed after all but wanted to make sure everyone that reads about your company gives you a fair shot. I am giving you five stars because of the class, professionalism and concern you showed. **Original post**I give Jason kudos for responding very quickly to my first message. He was very eager to have me send my full address so that "dispatch" could take care of everything but no longer responded when I requested having "dispatch" call me first. I thought it kind of odd so I found another electrician on Yelp.

Last fall, we had them come give us an estimate to reattach the electrical to the side of our house…read moreafter a limb fell. Their bid was outrageously expensive! We found another local company to do the job for less than half the price. However, their prices are not the issue here. I don't care what you charge, just leave me alone once I hire someone else. They have called almost weekly very early in the morning to "follow up". This is absolutely insane! We have asked multiple times for them to quit calling. I finally blocked them on the phone and thought that was the end of it. But, no! I got a new phone last week and within less than 24 hours they were calling me again.

OH MY GOD YOU MUST CHECK OUT THIS SHOWROOM!…read more Echo Systems is incredible. I've never seen a home theater company quite like it. Doug Dushan gave me a tour of the facilities and explained their capabilities and was eager to answer all of my questions. Their showroom is basically a mock up of what I'd imagine Tom Brady's house looks like. TVs everywhere. Speakers stealthily installed behind walls and in the ceiling. It was incredible. And then there's the home theater. Oh my god the theater! It's a 14 seat home theater that is straight out of Best of MTV Cribs (remember that show? With Master P living like a king?) He let me pick a few scenes of movies to get a vibe for what they can do, and needless to say, I was amazed. Their engineering appeared to be top notch. Doug took me back to where they would build and test my media server and the accompanying electronics before they would be installed in my home. I really appreciate this attention to detail. Most home theater outfits do much of the install at my home. Echo Systems does all of the pre-install work at their site so all the troubleshooting can be done there before it gets put in. Doug was very knowledgeable, friendly, and patient with my tsunami of questions. I'm sure I'll be using Echo Systems for my home video needs in the future.

I have been using Echo Systems for over four years and have been greatly impressed with everyone I…read moreencountered. Dan Reuting has been my "point man" throughout my time there. I cannot say enough about his attention to detail, his quickness in always getting back to me and his overall good nature of working with a non-tech person like me, making sure I understand all that was being done at the time. Tim, the tech person I also have worked with is another great guy who is always professional and patient with me--ready to give me his valued opinion on all the myriad questions I shoot at him. Recently I worked with Reed and was once again was not disappointed in his helpful explanations. You can't go wrong in using this company as they are one of a kind when it comes to service and overall satisfaction. Sadly, nowadays, that is the exception. Trish B.

We built a new home a few years ago and worked with Sellhorst for security, whole house audio, and…read morean entertainment system. They listened to our needs, gave us options, and did great work. Now several years later there have been the inevitable minor maintenance issues. The Sellhorst team has delivered immediate assistance on our maintenance requests. We are very pleased and impressed.

I found this company to be very arrogant! The measure of a business is not how they treat…read morecomplaint-free customers or customers that "Love Them", but how they treat customers who may be a little less trusting, a little more inquisitive, need a little more hand holding, or who may be a little more difficult than the others. This company seems to operate on the premise *******believe what we say and ask no questions. If you do ask questions, that means you are a bad customer.******* The problem with this twisted ideology is a customer asking questions and sometimes doubting is a common occurrence in all facets of business transactions. Sellhorst should understand that REPEAT customers or long-term customers have already established trust. NEW customers have NO basis to gauge their trustworthiness and therefore may be doubtful, inquisitive, and less trusting like me. When is the last time you, or anyone you know, walked into a dealership and trusted EVERYTHING the salesman said because after all, they were the HOMETOWN dealership and they would NEVER be deceitful? How ludicrous is the notion but that is how this business came across when I called to express a few concerns after the install. Luckily, all was resolved but the experience left a bad taste in my mouth. Price = Cheap Equipment = Excellent Smartphone Technology = Excellent Customer Service = Meh I've experienced better. I will report back and possibly upgrade the stars after having their service for another 2-3 months. I met the owner and saw his security detail from the window :-) . Would I recommend this company. Yes. However, if you are someone who doesn't blindly trust, I recommend you explore your options before making a decision.

I have used Dario in the past and he was beyond awesome. Whether it be Mac or PC Dario is the best…read moreI have ever seen. I had a HP that was slowing down quite a bit and he went through it and turned it into a screaming fast machine. Also had a older Mac of my daughters that he was able to fix and get it running quite well. Dario was very professional each time and always was quick about getting things done. I am not sure about the person who gave the low rating but you can bet there is "more to the story" .

This company ghosted us. We tried to contact them for over a year, before leaving a bad review…read more They are hijacking us by not giving us access to our Router and Firewall. They also won't give us our Microsoft 365 passwords. Everyone in our office has called, emailed, and texted. No reply. We are in the process of working with our lawyer, authorities and other IT companies as we have found out is illegal for them to hijack us like this. We are also suspicious that they have been on our PCs remotely as we have witnessed activity when we aren't controlling the PC and when we asked them about it we of course got no reply.

I requested to have Ethernet to my computer upstairs without having to run a 1000 foot cable…read morethroughout the house. I recently wanted to run Ethernet to my room upstairs that has now become an office. I was concerned of the cost but decided now was the time. I posted on yelp and got many responses. Mark at Omaha Communications reached out and we spoke on the phone. He came out same day to take a look at the job and provide a quote. He was transparent on the price and time needed. Service was very fast. The next day they were out working on the job. In about 3 hours I had an Ethernet connection done to my router in the living room. It looks very professional and done nicely. This didn't break the bank. Highly recommend!

From the owner: Since 1994, Omaha Communications has delivered innovative, affordable tech solutions for homes and…read morebusinesses. We install and repair Ethernet (CAT5/CAT6), WiFi/Mesh networks, Starlink, and fiber internet. Get expert help with Ring security, Eero Mesh, phone systems, SIP solutions, and smart home tech. Need upgrades or repairs? Visit our website or call Omaha Communications for reliable service and the right solution!