We've dropped in here numerous times over the years. It's a big and handy Michaels to have around…read morefor miscellaneous arts and crafts knick-knacks. We always come in for promos or clearances or with a digital coupon and rarely pay regular prices here as there is never a hurry for us for their various products. And that's whether it's frames, photo albums, artificial flowers, kids' arts and crafts items, or Christmas stuff, etc. Just due to nostalgia, I often like to check what they may have in stock as far as Revell toy models for cars, planes, ships etc. The toy model inventory these days in any crafts store is almost down to nothing as it is an outdated and pretty expensive hobby for what it is anymore but still a reminder of my good 'ol childhood days. It's self checkout here these days and like in a Walgreens or ice cream shop, the customers can come and go here in big clusters. Staffers have always been helpful when needed. Thumbs up!

This is a great Michael's - I feel that they have a great selection of items, are well-stocked, and…read morethe cashiers here are friendly and efficient - they really do move the lines along! We came here to look for some holiday ornaments, and I loved that their displays as well as their offerings were diverse! If you're an educator, don't forget to sign up or take advantage of extra savings/discounts! Plenty of parking in the lot. +well-stocked +efficient cashiers +plenty of parking

I'm not sure what store the negative reviews are about! The staff is so friendly - someone always…read moregreets you when you walk in, asks if you need anything and leaves you alone if you say you're okay. They always offer to start you a fitting room as well. They are so good about suggestions, if you ask for it. Some of the clothing is pricy but not out of line for a small boutique, and they are always having great sales. The pieces I've bought are all staples in my closet and of great quality. The jewelry is always up to date and so cute. Also a great place to buy gifts. I love this place!

Very disappointing experience. The online clothing descriptions do not provide important basic…read moreinformation, such as the fabric/material composition or accurate sizing details, making it difficult to make an informed purchase. The company itself also provides very little useful information. What is even more frustrating is that the website apparently welcomes customers to send messages with questions, yet no one responds. If you offer customer messaging, customers should actually receive a response. Overall, the lack of transparency and communication reflects poor customer service. I expected much better from this place

100% would recommend this spot and Brad!! We had a great…read moretime picking out our bears, stuffing them and choosing outfits for them! Brad made the whole experience so lovely and didn't rush us and even opened the shop a tiny bit early to service us. I will be going back for more outfits and bears again, only because the customer service was 10/10. Dinah and Charlie loved our bears and Brad's kindness!

I agree with the previous review from Cindia - the customer service was horrible. We went August…read more24th morning at 10:15 and even though it opened at 10 the saleslady was already on break and returned about 10:30. Then, even though we were the only customers there she rushed through everything and had no interaction with our grandchild. We asked about the birthday bear special they were running which she explained, so we got that plus a second, much more expensive bear for our grandchild, but she charged us full price, not the special price she had quoted. We returned 10 minutes later when we looked at the receipt and saw what she had done. We got the money refunded but there was no apology and she was very unfriendly. Besides the horrible sales rep, there full-price bear seemed really overpriced and there was a real minimum of "building"/customizing involved. SAVE YOURSELF A TRIP.

Here's what you need to know: having been a resident of Highland Park for a full 10 years now, I am…read moresurprised I hadn't known about this gem of a store before now and am so happy to have just recently discovered the joys of Stationery Station in Port Clinton Square. Gorgeous and elegant selection of letters, pads, pens, and anything stationery your heart desires. The store is a true passion play by the owner Sheryl, and the customer care is as good as you'll ever find anywhere in the world. Very tasteful and varied selection, that is a sure shot sign of great ownership and management. Prices are reasonable and there are good deals to be found. Love this place and ownership and will be delighted to spend more time patronizing SS.

Behind the adorable name you will find a solid business with high quality products and professional…read morecustomer service. I have stopped by a few times in the past to shop for Thank You cards and other stationery and was always impressed by the lovely selection. Recently I needed a large number of custom invitations so naturally I came here. We sat down with the owner Sheryl and explained what type of invitations we were looking for. She showed us several catalogs of designs and then we talked about the numbers, timing, etc. Sheryl told us that she has been in this business for many years and it showed. She helped us with suggestions on the wording for the invitations and we exchanged several emails tweaking the text details and proper grammar. We also had the envelopes printed with the addresses. The entire experience was pleasant and the communication was prompt. Everything was done well on time and looked wonderful.

Duke once again! I…read moregot a free gift, 25 percent off and got to smell all the new smells. Did I also mention it was 2x points? I think I have another free gift waiting for me. Sweet smelling place, nice people.

I thought I reviewed this already, too. Apparently not. Anyway, this location is great. I didn't…read morerealize they were here until my neighbor told me. It's great for when I don't want to go to the mall and deal with the crowds. I've been here twice, both times during their major sales (e.g., the all body care $5 sale), and it's been hoppin' in here. The staff has been great -- attentive and helpful without being overly intrusive. In general I think B&BW is overprice, but when they run their sales it's a great deal. I'm glad this location is doing well, as I'll likely continue coming here instead of dealing with mall traffic.

The store is clean and well organized. The employees are very helpful. They have a variety of items…read moreavailable for purchase from cards, ornaments, gift items, clothing, jewelry and some packaged food items like candies and jellies, etc. I have been going to this store for years and am always pleased with the service.

it seems every time I try to use my free monthly card there is a problem. Either they are out of…read morethe cards with the coupon or it's difficult to use a different style. I frequent many other hallmark shops and have never had a problem

A true gem in Highland Park. My go to place when I want to…read morebuy a gift. Style Shack always has exactly what I am looking for. The store carries unique and unusual things that I have never seen elsewhere. The ladies who work there are always available to show you how to style a scarf in a way that is incredible and totally foreign to me. They have also arranged vases with succulents that I wouldn't have thought of. Gifts that are just truly special and unique to give. I love going there! It's a wonderful place!

If you need a gift for someone there's a good chance you'll find something here. I've purchased…read moremany candles, picture frames and other home decor for holiday gifts and other occasions. I've also taken my 13 year old daughter here to look for jewelry and she's a big fan of their earrings and necklaces. The prices range, but I'm always able to find something within the range I'm looking for. The staff is also super helpful and always willing to help with a specific idea when I tell them who/what I'm shopping for.

They have such a fun selection of gifts and I always end up having to go home with some clothes…read moretoo. The staff is always help full without being pushy.

**This isn't my story, it's one of my friends, but I was with her in the store and we both had a…read moresuch a terrible experience i knew I had to share. Me and my friends walked into your store today with no acknowledgment or customer service. We continued and looked around smelled some $75 perfumes and five dollar sample perfumes and we realized we were being followed and watched by these two women. Yeah after we tried using a make up sample, and my friend said that she didn't like it, one of the women came over and said oh it's just dried up. I continue to walk past my friends to look on my own and I have at least three women staring at me and my every move. I have never stolen anything and it is very stereotypical to think that when you see a teenage girl. Any customer counts as a customer and I shouldn't have to be discrimination based on my age or what I look like. **This isn't the first store this has happened in, and I'm sick and tired of being profiled with my friends as criminals. We are all devoutly catholic and only want the best for Gods people. I hope that this will inspire change and help make the world a safer and better place. Thank you.