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    Hilton Chicago/Oak Brook Suites

    2.9 (113 reviews)
    ModerateHotels
    Open • Open 24 hours

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    Hotel lonny
    Millissa W.

    Very clean, friendly staff and the breakfast bar was delicious! Will definitely recommend and revisit

    To call housekeeping you have to walk down the hall
    Penny W.

    This hotel was a HOT mess. Trash at elevators and called for bathroom tissue day 1. Had to walk in the hall to use phone. No water in fountains just nasty

    Lobby
    Steve D.

    Clean rooms (they still clean daily unless you request otherwise). I love these indoor open atrium style Hiltons. I've seen perhaps 3 in this exact style and they all have a neat retro feel to them. Breakfast was not included and a bit pricey at $20 per person. But, it was Chicago so what can you expect. Front desk was accommodating and the location was great for all of our activities. 4 stars since they were charging $20 for scrambled eggs.

    Carpet needs to be replaced!  See the tape holding it down?
    LaToya M.

    This is an older hotel. The carpets need to be replaced and the fixtures are rusted. I was expecting better from Hilton. The elevators are slow and they had pool water all over the lobby floor. The breakfast wasn't bad yet it does cost. The front desk clerk Loyce was helpful.

    Lounge area
    Ayana H.

    Just two days before Christmas, two friends and I decided to do a staycation near Oak Brook, and this hotel was a great choice. The location is super convenient, making it easy to access nearby attractions. One thing that really stood out was how soundproof the rooms were--we didn't hear a peep from other guests, which made for a very relaxing stay. I also appreciated being able to park right out front--it was so convenient! While the rooms could definitely use some upgrades to feel more modern, they were comfortable and clean overall. For the price and location, it was a nice stay, and I'd consider coming back.

    Lobby
    Ken O.

    I was meeting some friends in Villa Park, so I thought I'd stay at this hotel, which I haven't been to before. The hotel is very easy to find..... just look for the Oak Brook Tower and Drury Lane. Upon arrival, I was able to find a parking spot right away, I was lucky since Drury Lane uses the same parking area. The hotel will give you a placard to display in the vehicle. Entering the hotel, which reminded me of an Embassy Suites with the open atrium, various setting area and then the breakfast area. The reception desk was off to the side. The staff was very pleasant informing me about the amenities of the hotel. When I had arrived at noonish, a suite was available. Entering the suite, was a good size living area with a wet bar. From there, I went into the private bedroom with a very comfortable king size bed. Even though the bathroom as two entrances, the room offers a separate shower and a bathtub. Granted the suite could be updated a bit, however, it didn't dampen my stay. For breakfast, I had two options, Full breakfast or the Continental Breakfast. The full breakfast was a buffet which was decent. Overall, a very pleasant stay.

    This is the sink in drury lane oakbrook Hilton

    It is not a clean hotel, I asked for a clean room, after I was given a room. They told me they were booked and could not give me one. I have pictures of the room, that they gave me. I did not put my bags down. The room was to dirty, and the lock did not work. I was staying alone. I told them that I can not stay in this room with a broken lock. They sent someone up to the room to fix the lock, but I just could not stay there.

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    11 months ago

    Needs an update....staff are great. Convenient to the Drury Lane theatre. Nice to be close to great restaurants..

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    Page 1 of 3

    Ask the Community - Hilton Chicago/Oak Brook Suites

    Review Highlights - Hilton Chicago/Oak Brook Suites

    “I am a big fan of the glass elevator.”

    Mentioned in 2 reviews

    Read more highlights

    Hyatt Lodge Oak Brook Chicago - Massage Room

    Hyatt Lodge Oak Brook Chicago

    (174 reviews)

    $$

    Our vehicle was struck while parked in the self-parking lot by a Hyatt Lodge housekeeping employee…read more The housekeeping manager advised him to lie in front of us, he denied culpability despite being photographed by other guests who did see him hit our vehicle and Hyatt Lodge refuses to compensate us. Staff was rude throughout the ordeal, and seemed more concerned about not taking responsibility vs the fact that hotel staff damaged paying guests' property and lied to and disrespected us in the process. Guest beware!

    I wouldn't recommend unless you're here to use all of their facilities. If you're just looking for…read morea hotel to stay, then just get a regular hotel somewhere else. Checking-in, it's beautiful for sure, great first impression. We got in super late so the worker at the front desk was super nice and said we could just leave our car by the check-in curb because "the parking lot is so far away." I didn't know what that meant at the time. I found out, it's not even reasonable how far it is. It's down a hill, about a 5-7 minute walk! There's no easy way to go from there to your room. Then, the room was nice, good storage space. But, whoever cleaned the room left exactly one wash cloth, two towels, and two hand towels and literally half a roll of toilet paper. Day one was late, we'll make it work. Second day, I tried calling the front desk (there's no housekeeping number) but nobody answered so I left a note for housekeeping where they could see it coming in. We came back to the room, oh, nobody came to clean the room. I called and got someone, requested; three washcloths, toilet paper, floor towel for the shower. She showed up with three washcloths, super angry look. I was like, could we get the toilet paper (we were almost out) and the other towel? She sighed, rolled her eyes and walked off. I was thinking, if they had stocked the room before we got here, or cleaned it when we were here, this wouldn't be an issue at 10p. I stood there, she eventually came back and just held the stuff. It was weird, she didn't hand it to me, I had to take it from her. Everything is so spread out, it's definitely a "resort" feel so that's what I mean if you you're here for a wedding, all in one experience, then I'm sure it's amazing. But, as just as home base for something, this isn't convenient at all. Also, there are toll roads around it and coming from O'Hare, I had GPS set to avoid toll roads and it did but the one way coming here, the free road had construction and forced me onto the toll road, so be careful of that, as I didn't have a transponder and got dinged.

    The Drake Oak Brook, Autograph Collection - Exterior

    The Drake Oak Brook, Autograph Collection

    (177 reviews)

    $$$

    It was... disappointing and NOTHING like the real Drake…read more Honestly, upon arriving and seeing the place up close, I decided to leave and not stay after all. I can see where they are trying to go, but it's not there. The place is in disrepair if you pay attention at all (cracks, holes, chipped paint), a crappy elevator, there's even random crap thrown in a corner still in view of guest. If you want to be taken seriously, then handle all the stuff no one sees that isn't sexy, rather than just putting lipstick on a pig. There's no consistent theme. It's like 5 different people walked through a 2nd hand store in a rush, with no other options, so each picked what they found in their scavenger hunt and then threw it all together. It's a big space. The staff was great and welcoming. Seriously, they were solid. The place is a 2 star, but staff is worth another star. It just felt like coming to visit my aunt who doesn't get a lot of visitors so she threw everything in a closet knowing guest are coming over. We all have to ignore the smell and everything else. The stuff on the walls makes sense to her as they are her memories, but there's no theme other than her history, so none of it makes sense to anyone else. It's just awkward. The reason this place isn't booming is 100% on the owner. They are trying to look bougie, while ignoring real issues, and clearly in way over their head attempting to do way too much with too little. They need to take a loan or get an investor and make this place amazing. It could be, but it's not. Then again, not sure if the place they dream of could survive in that area as the prices would need to double and the area may not be willing to pay. Potential investors may have said the same. I see the vision, but also see the reality, which just frustrated me as there was conflict around every corner. Also, the bar closes early at like 8 or 9pm. Additionally the upgraded rooms with "garden view" are anything but. The actual room is good. The detached building however looks like it was a nursing home that's never been changed or upgraded; at least on the outside and entrance. When you walk in the front door of said nursing home, it SMELLS like a nursing home. It was strong and not in a good way. When you are in your room and look outside at the "garden view", it's a crappy 1/2 wall that appears to have been designed and built as a favor by a drunk uncle who was in a rush. It's very small and insignificant. It's an eye sore, but the "garden" is actually just the back yard looking directly into a crappy middle class neighborhood of back yards. All in all, my "get away" upgraded experience felt more like a motel 6 with a $1,000,000 dream on a $500 budget.

    We stayed two nights at The Drake Oak Brook on a trip in for a concert at Allstate Arena, and by…read morethe end of it, we were already talking about when we'd come back. This is a hotel where the staff is genuinely the star. The valet, a seasoned guy with a classic Chicago accent, was warm, quick with recommendations, and set the tone the second we pulled up. The front desk matched him. For a four-diamond property at around $200 a night, it punches well above the price. The property itself earns its reputation. The landscaping is beautifully kept, with a gazebo and plenty of outdoor seating that works for a quiet morning coffee or an evening drink. Inside, the lobby has what look like Chihuly-style glass sculptures and a mid-century-Chicago kind of grandeur -- you can tell this place has hosted a lot of weddings and receptions, and it would be great for them. Our room was impressive. No real view, but the finishes were strong, the shower was good, and, a minor miracle, the TV actually worked and streamed without a fight. The in-room drink cart was generously stocked with pre-made cocktails and select wines, a nice touch you don't see often. The bar downstairs was a highlight: the "skeleton key" in the room unlocks a free off-menu drink, which is exactly the kind of small-theater move that makes a hotel feel like it has a personality. Our Platinum Marriott status got us a room upgrade and complimentary breakfast, and they were generous with points on top of that. The breakfast was nice -- though I'll be honest, I wouldn't have paid $24 for the quality of their continental spread without the comp. Parking was easy, valet is free, and the gym has Peloton bikes (we didn't use them, but good to know). 3.7 stars overall. The honest gripes: doors on the east building are thin. We could hear hallway conversations clearly, and at times other rooms, not a dealbreaker this time as people were quiet at a reasonable time, but surprising for a property at this level. The exterior lighting has also not been maintained, bulbs are out around the building, and only the "th" in the classic mid-century "The Drake" sign was lit up, which is a shame because that sign is a whole vibe when it's fully on. Also, fair warning: a traveling baseball team had effectively colonized the bar during our stay, with a swarm of tired kids and tireder parents. Not the hotel's fault, but worth knowing if you're coming for a quiet getaway during kids baseball season. What would push it to four stars: better sound insulation on the east-side rooms and a maintenance pass on the exterior lighting. Both are fixable, and the rest of the experience is already there. We'll likely be back.

    DoubleTree by Hilton Hotel Chicago - Oak Brook - Guest room

    DoubleTree by Hilton Hotel Chicago - Oak Brook

    (190 reviews)

    $$

    The DoubleTree in Oak Brook is a nice hotel, room featured all of the standard amenities, bed was…read morecomfortable and had various pillow thicknesses to choose from, there's a restaurant and a grab and go market. So basically everything you need and expect from a property. This mornin, however, when I came down hoping to grab a coffee, someone had the Starbucks auto-dispenser coffee robot machine open for repairs. "Uh-oh," I said, "is coffee off the menu for now?" but was assured by the repair person that just a tea function was broken and that otherwise, it should work fine. I went to the front desk and paid for the coffee separately and that's where I encountered Andrea. She gave me a pro-tip that I didn't need to swipe my credit card for each charge even though on business travel I like my expenses separated by category and don't want to charge things to the room, she let me know that you can actually have it split on checkout. cool. cool, cool, cool. So then I approached the coffee making robot and punched in the drink of my desire and it wound into action, starting to create a cup of coffee. As the coffee brewed though, I noticed it was not black and it was also not Brown, it was kind of yellowish so it seemed as though the machine was perhaps not heating to temperature or that something was indeed wrong with the coffee function. I went back to the front desk and let Andrea look at the cup of coffee and asked her if perhaps we should re-summons the repair man to take a look at it again. Instead of making me wait for that part to happen though, Andrea spun into action and took my coffee to the back of the restaurant and got it filled so that my objective would be achieved and I could go on about my day. I'm not on business travel to sit around the hotel waiting for coffee and she saw me and she knew that. For a service that cost the hotel maybe three cents, she made my day! So thank you Andrea and thank you to the people who train this staff, because sometimes going off of the usual pattern is the best way to serve the customer in the moment, and it seems as though everyone here understands that!

    Update. I loved my experience here. I got one of renovated rooms. It was flawless…read moreRooms are spacious and comfortable. Modern and AC HEAT worked perfectly. It is almost fully eodeled and it is great. Overall, great experience. Previous stay.... Clearly, some areas were remodeled, mostly common areas. Not much within rooms or hallways. Overall, ok hotel with good staff and great location. Great easy parking.

    Chicago Marriott Oak Brook

    Chicago Marriott Oak Brook

    (98 reviews)

    $$

    Been here a few times now, and it is in a great location in my opinion. You are near the Oak Brook…read moreMall which has a lot of great restaurants, and shops. You are next to the highway which can be seen as a con to some, but also a pro as if you need quick travel during your stay towards Naperville or to the city it's a great mid-point. The Starbucks staff is friendly when you order never had a bad experience. Front desk can sometimes get busy, but everyone is kind when you interact with them. During my first visit I got upgraded to a suite and it was a great experience as it was my birthday, and birthday weekend. It was spacious between the living area, and the bedroom overlooking the mall. I would for sure get a space like that again if I was with a group traveling. The second time I stayed at this Marriott, my shower in the room did not work. The staff was prompt to get maintenance there while I went to the mall next door, and it was ready to go when I arrived back to turn in for the evening. Parking is pretty simple as its on the side of the building as well as the backend. There is a Starbucks on-site at the end of the long corridor so it is nice to grab and go before departure.

    The hotel is ok but I have been to better level Marriotts around the country. It's more like a…read moreResident Inn without the benefits of the residents part. $7 water on your room. Other Marriotts offer a bottle or two on my others stays. WiFi is horrible!! Paid $18.95 a day for WiFi that constantly drops and fails for two days. Air in room won't turn off so you get the sound of a 30 year old air system 24x7. I won't stay here again and this particular Marriott is not at the standard of others. The staff for the business suites were excellent and helpful. This was one of the positives.

    Residence Inn Chicago Oak Brook - Kitchen Area

    Residence Inn Chicago Oak Brook

    (56 reviews)

    $$

    I prefer to stay at Residence Inns - they accommodate my lifestyle and having the kitchenette is…read morejust so helpful. This one is larger- 5 stories and such a great location. They do charge parking. It is Chicago-land. Staff are incredible. Super friendly and attentive. 10/10 legit. Property is right on the main interstate headed into the city so that traffic is a bit hearable although I have been in hotels that are way louder so this is not a complaint. The main thing here is it is overdue for upkeep and restoration. The property is beat up, the rooms are outdated, the furnace is too loud, and it's just time. To be clear the rooms are clean and the bedding, towels, etc are fresh. Overall I recommend to Yelpers to stay here and I recommend to Marriott and management to make the updates that would keep this property on par with expectations for the brand.

    I love Marriott's Residence Inn offering. It's similiar to staying at a luxury apartment, but for a…read moremuch cheaper rate than you'd pay at most places. The cornerish room (edge middle room between two corner rooms) they gave me looked to be recently remodeled. It looks like everything in the building is recently renovated so things for the most part seem newish. No cobwebs or dust in sight (aside from the top of the fridge being a bit dusty, but alas I don't think 6'+ housekeepers are common.) Rooms are equipped with dishwashers, full size electric ovens (some don't have an oven so you have to request it,) a toaster, microwave & a fridge. They feature stand-in showers & low height toilets. Pretty much everything in the rooms is low height which is perfect, especially for those with disabilities. The Residence Inn offers a free all you can eat breakfast buffet from 6:30 am to 9:00 am Monday thru Friday & from 7:00 am to 10:00 am on weekends. There is a pool, jacuzzi, laundry room & gym. It also has a small "marketplace" next to the front desk that consists of a few items you can grab like soda, TV dinners & snacks along with personal care items. Since the hotel is small, all of the amenities are scaled to match. This means things like the marketplace & breakfast buffet have nowhere near the selection of other busier Residence Inns like the one in downtown Phoenix which also includes things like salisbury steak, chinese food & whatever they felt like cooking for breakfast alongside the standard waffles, pancakes, oatmeal, meats, cereal, etc. The breakfast here is a measly eggs (cage free,) bacon, muffins (jalapeno cheddar biscuits in muffin form so not sweet dessert muffins,) & oatmeal. Even though the breakfast ends at a certain time they do have mini fridges that have fat free milk & yogurt along with coffee/water dispensers that are always available (they shutdown the juice dispenser once breakfast closes.) There are several cons though. My room preferences were completely ignored when they assigned the room. Since the edge room they assigned me was on a lower level & near the exit...hearing the frequent slamming of the exit door as people took the stairs was not ideal. Speaking of doors...my door was defective & wouldn't close all of the way naturally so I had to push it until it clicked every single time otherwise anyone could literally just push the door open. The view was also terrible as it overlooked the parking lot & had trees, street lights, etc. blocking the window. The ice maker on the fridge was way too loud. It produces ice at a super slow pace & the buzzer seems to go off every 30 minutes or so. When the ice is done it makes a loud bang almost like a bomb went off as it dispenses the ice into the bucket. The second con is the lack of in-house food options. Third is that there's no shuttle that'll take you to nearby places which is a missed opportunity to earn a lot of extra business from traveling professionals & tourists. For some reason there were no baking pans even though my room had an oven although they did have utensils, plates, pots, etc. The rooms are also not as soundproof as they should be... with me being able to hear people walking outside in a hallway as well as them coming in going from their rooms. I also occasionally heard my neighbors upstairs & adjacent to me moving around or snoring all of which is concerning as it leaves me wondering how much they heard from my room? For a place geared towards business...privacy should be a priority. There was also whisper levels of strange electrical noises that seems to have come from the minisplit HVAC system. I was told house keeping cleans every other day, but they didn't touch my room for the first four days even though I saw them in the hallway. It took me sitting my overflowing trash cans outside of my door for them to go inside & clean the room. Even then they didn't actually clean anything, moreso just replaced the towels as well as made the bed after taking out the trash (of which the recycle bin was returned with large bits of food in it which wasn't mine so even that was not cleaned.) Also be aware of the $5/day parking fee added to your room bill which is charged even if you aren't even driving & therefore aren't using the parking lot. There was no hand soap as well as no lotion in the room so I had to use the liquid body wash in the shower along with my own lotion. Overall, this is a much better option than the normal Marriott hotel in Downer's Grove. The bed is actually comfortable enough to sleep on, the minisplit HVAC system doesn't kick in like a mule (other than the electrical noise it's rather quiet when on,) and every other amenity is leagues ahead of a regular Marriott.

    Embassy Suites by Hilton Chicago Lombard Oak Brook

    Embassy Suites by Hilton Chicago Lombard Oak Brook

    (158 reviews)

    $$

    Stayed here for 3 days when visiting the Chicago area for a college visit. I was nervous about some…read moreof the reviews I saw but decided it was worth a try. I'm glad I did! Hotel was clean and staff was friendly. It was nice to have a two room suite (all their rooms are this way) so the kids could be in their own space without needing their own room. Our bed was very comfortable and the shower was devine. If you're planning for anyone to sleep on the sofa bed then just know it's not very comfortable due to the thin mattress, however sofa beds are notoriously uncomfortable anyway. The free breakfast was a big hit with us too since they had a made to order omelet station in addition to continental options and other hot breakfast choices. Another tip, be sure to take advantage of the evening reception to enjoy 2 free adult beverages (more than just beer or wine) and snacks (cheese, crackers, veggies and chips with salsa). All and all we were pleased and want to stay at an Embassy Suites again in the future.

    Stayed here over the weekend - Saturday and Sunday. We chose this over other hotels nearby due to…read morethe indoor pool and jacuzzi. There's 4 of us, one king bed and a sofa bed. We got to the hotel at approx 8pm from a long drive and were eager for the jacuzzi. As soon as we checked in, all the common areas are packed and I mean packed with people! There seems to be a family reunion going on. We checked out the pool...it was PACKED with kids jumping in and out of the pool! even the jacuzzi was filled with kids and a handful of adults. So we skipped! We just decided to chill in our room. We asked for extra pillows for the sofa bed. They were out! Not a single extra pillow!!! Not only was that frustrating, there were kids running around the hallway yelling at 2-4am (kids running both days Saturday and Sunday at these times) and the room next to us must've had so many people in the room slamming doors and arguing at 2-4am as well!!! We couldn't understand where are the adults of these children just running in the hallway between 2-4 am! I swear never again to come here! The guests just blew our minds. Etiquette do not exist. Front desk/concierge were no help either.

    Hilton Chicago/Oak Brook Suites - hotels - Updated September 2026

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