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    Hilton Tucson East

    3.0 (230 reviews)
    ModerateHotels
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    Michelle D.

    Hotel Review: Hilton Tucson East - 7600 E Broadway Blvd, Tucson, AZ Date of Stay: June 29, 2025 UPDATE: I received an email from Mr Sapp, the GM. He apologized for the delay in responding, mentioned that he had been out of town for a conference, and gladly reversed the charge. BEWARE of Unjustified Charges and Poor Communication My husband and I stayed at the Hilton Tucson East for just one night, and what should have been a simple and comfortable overnight visit turned into an ongoing and frustrating ordeal. We checked out at the front desk on the morning of June 30 with no mention of any additional fees. However, several days later, we noticed a pending charge of $560.25 on our account. Initially, we assumed it was a temporary hold and waited to see if it would fall off. Unfortunately, it posted to our account the next day. I contacted Hilton Customer Service and was informed that the charge was due to a smoking fee. This was a complete shock, since neither my husband nor I smoke. I disputed the charge and was transferred directly to the front desk at the Hilton Tucson East. The staff member I spoke with said she would email me further details, which she did. To my surprise, the email referenced the use of a "clean air detector," which allegedly triggered the smoking fee. It also noted that certain non-smoking odors like candles or incense could set off this sensor. That's when it clicked -- I had lit a nice scented candle that night for ambiance, not realizing it could lead to a serious charge. Still traveling, I promptly went through my luggage, took photos of the used candle, and drafted a professional email explaining the situation, including photo evidence. I sent this directly to Chris Sapp, the General Manager, whose contact was listed in the hotel's correspondence. I politely requested that the $560.25 charge be reviewed and removed, as it was clearly a misunderstanding -- not a case of smoking in the room. After five days with no response, I sent a courteous follow-up asking for a status update and confirmation that my message had been received. Unfortunately, the follow-up did not prompt a response. This experience has been extremely disappointing -- not just because of the questionable charge, but due to the lack of accountability and communication from hotel management, which I find very unprofessional. This experience makes me seriously reconsider future stays. Final thoughts: If you're thinking of staying at Hilton Tucson East, beware: simply lighting a candle could result in a $560 fee, and you may receive no response when trying to dispute it. I expected more from a Hilton-branded property.

    Ronald M.

    Our fourth and final night here as I write, for a church retreat, finds us in our second room; #530. Not the greatest A/C but with a nicer view of the pool and mountains on the 5th floor. Our shampoo dispenser is empty though. But compared to our first second floor room #243; nights one and two, this is a step up. Room 243 had a stopped up sink, no shower gel, and the dealbreaker; mold on the ceiling above the toilet. Night two had me phoning the front desk, twice, and being assured that "someone will be up right away". That was 9:45pm and 11:10. As I was drifting off to sleep, both of us having long since gone to bed. I heard a very timid 3 knocks at our door around 12:30am. Nope! I'll get back to them in the morning. As the service mechanic came by the next morning, this kind gentle individual gave us his sincere apologies, took one look at the molding bathroom ceiling, and stated with disgust; "you all are getting moved out of here to another room immediately!" Music to my ears. This guy is to be commended. He went to get us a luggage cart, and in just a brief moment returned with the cart, our new keys to 530, and assisted in the process of our move. Even making several additional trips back and forth to bring up other items of ours we had overlooked in our haste. And regrettably would you believe it, his name totally slips my mind. But as stated in a separate review, the restaurant Alloro was my favorite part of this hotel. But with the fellowship of some 230 other church attendees from across the country, it was a very nice getaway. And despite all the minuses, Hilton Tucson East is a beautiful property with friendly staff that means well. They just need to do a complete overhaul of their guest rooms ASAP.

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    Hilton Tucson East Reviews in Other Languages

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    Review Highlights - Hilton Tucson East

    The room was a nicer the meal was nicer everything about the Hilton east was nicer.

    Mentioned in 9 reviews

    Read more highlights

    Hotel McCoy - Oatmeal bar with toppings

    Hotel McCoy

    (366 reviews)

    $$

    I have never stayed at hotel McCoy overnight as a guest but came here for food trucks and events…read more Each room here is decorated with art by a local artist and in general the whole place is art inspired and feels nice and relaxing. My favorite event was the Art walk in April 2026. I really enjoyed the hands on art activities they provided in particular and also enjoyed visiting a few rooms they had open with the artists who decorated them being present. I appreciate that the food trucks they invite to be on premises have vegetarian and vegan options. Can't wait for the next event here!

    What a hidden little gem in Tucson. There are a lot of retro hotels being renovated around Arizona…read morethese days, and having stayed at multiple ones, I can say Hotel McCoy is doing it really well. I love that it is a single-story motel, meaning you don't have to listen to the neighbors walking above you all night. Also, they have gone out of their way to make things kitschy, artsy, and cool. There is art everywhere, including fun little treats like chalk and chalkboards in the room. The rooms are functional but not fancy. There isn't carpet (a benefit in my opinion), the shower is small, but has excellent pressure. I will say the beds are incredibly comfortable. Everything was clean. We had a small (retro-style of course) fridge in the room. And even though there was just a window unit, our room maintained a comfortable temperature. (Although it wasn't that hot. I am not sure how it would be in the summer.) I do love that they only have keypads, no actual keys, which made it really convenient to go in and out. There is also a little bistro set by the front door, which is delightful for sipping coffee (or eating your free oatmeal) in the morning. The common areas are fun, decorated with a lot of cool art and old school kitsch. The pool is heated saltwater, which is good for the cooler months, but kind of a bummer in the hotter months (aka most of the year) because it was only April but the pool felt like bathwater. You can't bring your own drinks to the pool area, but they have a lot of drinks for sale in the lobby (beer, wine, cider, no hard liquor), and the prices are quite reasonable. And the oatmeal bar in the morning is tons of fun. Service is slightly hit or miss. Some of the employees were amazing (shout out to Alex!), but some kind of felt like they were going through the motions. All in all, this is a good value motel, and I would stay there again.

    The Downtown Clifton - The Downtown Clifton is a cool renovated 50s hotel.

    The Downtown Clifton

    (85 reviews)

    $$

    Barrio Viejo

    Found this to be a bit of a mixed bag on a two-night stay in July. It's just a few blocks off the…read moremain downtown stretch, but from what I saw that's not much of an advantage. There really isn't a lot in the immediate area of much interest; most of the best that Tucson has to offer is in the greater metro area, not the downtown core. But it is nice that they offer ample parking just steps from your room at no extra charge. The building looks nice from the outside, with its retro mod style and landscaped courtyard. The bar has very limited hours in the summer, but does have a nice drink menu and makes a good spot to hang out. The room was a bit sparse in my opinion. I was under the impression from the website that there would be a nook with a chair for reading, but my room didn't have one. It just had the bed, a couple of nightstands, a dresser, a mini-fridge, and a narrow desk. There's no closet, just a couple of hooks on the wall. The bathroom was basic, with a prefab shower unit. The decor is limited to a couple of vintage lamps and some patterned fabric for the curtains. The bed was comfortable enough and the air conditioner was wonderful at keeping it cool. There's a window next to the door with a top block that isn't covered by a shade, so anyone could stand on a stool from outside and look in the room. I went looking for ice at about 3pm one afternoon. I knew the bar was closed that day, but the entire front office area was locked and no one was around. Summer is slow season, but I wonder what if there were something more urgent than ice? At least the off-season rates are quite low.

    I stayed at the Downtown Clifton for a recent work trip, only one night but I was pleased with my…read morevisit. I like the area it was quiet, but still close to the Downtown stuff and walkable to a bunch of different things. Guess depending on the time of year, you might not want to walk as much. But I was able to get everywhere I wanted to go within 20 minutes walk. There are a ton of great food options all around as well as coffee, shops, and more. The staff was very accommodating and more than willing to help me out with an early check-in. The check in process was really smooth and all they needed was an ID as there was already a credit card on file with my reservation. They handed me a key and showed me my room and that was it. The room was super cute, I love the exposed brick and the decor. The only thing I would know is maybe request a top floor room as being on the bottom floor I could hear the people above me moving around quite a bit. However, it is a really old building and that's just life I guess.

    Arizona Inn - Another beautiful shot of the pool.

    Arizona Inn

    (215 reviews)

    $$$

    Blenman-Elm

    What a wonderful place to stay and dine! We have stayed there twice now and each time we've agreed…read morewith superb customer service, wonderful accommodations, and excellent dining! It is under new management and ownership now so I expect a lot of the wear and tear that this historic building has, will be repaired.

    Great classic Tucson historic Inn in the heart of Tucson on Elm st e of Campbell …read more I'm still in awe of the beauty , architecture ,interior,& manicured grounds! Family in town for sons in laws wedding stayed the weekend. Gathered with family & friends by the pool for lunch under the shade . FYI it's in the far Se corner of a big complex get a map ! The lunch was good burgers split , lots of fries , salads , & chicken sandwich too . There's a big staff , servers first day probably gearing more pool use. He had others helping . Note , too consider servers must carry all the food , coffee, etc from the kitchen in main building & not heated or reheated at pool unless in sun during 100degree record breaking march 2026 weather. ( jk ) It's a beautiful experience , the dining room , patio, and grand library w tall vaulted beamed ceilings. Original owner Isabella Greenway original owner created property in 1930 as a furniture factory to hire " disabled war veterans building Monterey style rancho furniture. Recently former U of Az ,nba star , broadcaster , now nba coach Steve Kerrrrrr!!! & group purchased the property . ( he lived w family on 4th street ? Block off Campbell /sam Hugh's in the day # tmi) . I've stayed , private party in a az inn home across street , dined , & always walk away with respect & admiration of this Tucson treasure . Parking on street for limited hours , parking lot across the street .

    Embassy Suites by Hilton Tucson Paloma Village - Fitness Center

    Embassy Suites by Hilton Tucson Paloma Village

    (133 reviews)

    $$

    Great stay for a recent business trip. This hotel is spacious. My room was clean and had lots of…read morelighting in the room. The room had a couch, table, and fridge which was nice to do work. Breakfast had small variety of fruit, yogurt, pastries, and cereals. There also were eggs, a meat, and breakfast potatoes. You could also request they make an omelet. Due to my work schedule I did not get to try any of the evening cocktails and appetizer. Jowever they did offer fruit infused water daily and that was refreshing on a hot Arizona day. The gym was spacious. Parking lot is a strange design.

    This property is fantastic!! Amenities are awesome and location is perfect!…read more Hotel offers complimentary breakfast and an omelette bar, social hour with 2 free drinks (alcohol included but not top shelf/premium) and appetizers/snack bar. The girls at the bar are awesome, keeping up with orders, tidying up every chance they get, and serving dinner for those patrons who choose to dine in. The gym is spacious and offers variety of weights (dumbbells and weighted balls), weight bench, treadmills, ellipticals, and space to stretch and exercise on your own. The room I had on the 1st floor had a living room, dining area/study, bedroom, and large bathroom with closet. The room was great! Laundry rooms are available on the 2nd and 3rd floors. Coins are available at the front desk and laundry supplies you can get at the CVS next door. There is a Starbucks around the corner also and it was convenient for last minute items. Parking is typically paid for, but because I was here in a work trip, we had a block of rooms for our group and parking was included.

    TownePlace Suites by Marriott Tucson Williams Centre - Breakfast area

    TownePlace Suites by Marriott Tucson Williams Centre

    (70 reviews)

    $$

    Good location, easy to find, plenty of parking. Smooth check-in with friendly & professional front…read moredesk clerk. He recognized me for my loyalty as a Gold Member with 2 bottles of water. Hotel lobby, elevator was clean & inviting. The room (King) was clean, bed was comfortable & A/C was cold. Pool was adequate, narrow, but went to 5 feet and you could do mini-laps if desired. Towels were available (outside) and pool was clean. Breakfast was great, lots of selections, eggs & bacon were delicious. The young lady managing the breakfast was friendly & on it. Kept area clean & well-stocked. You could find something to eat from cereal to waffles. Overall Staff & amenities was 5 Stars, hotel is dated, but well maintained. The TV was small, and older model. The greeting name on screen was incorrect. I am not sure if front desk knew how to update Would stay here again if in the area.

    I only needed a short-term stay, but I appreciated having a full-sized fridge and the ability to…read moreprepare my own meals. This place actually supported the "mobile key" properly: I wouldn't have had to visit the front desk unless I wanted to. I was able to get my key, unlock my room and even check out without problems. I only went to the front desk to ask about the possibility of a late check out since I'd forgotten to do that in when I checked in on the app. My room was spacious and clean and had a comfortable bed. The elevator was functional and not too noisy and the staff were friendly and helpful. The ice machine worked (first floor) and there was a good laundry facility on my floor if I'd needed it. The property is tucked back away from the main road, so no road noise kept me awake at night.

    Hilton Tucson East - hotels - Updated June 2026

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