Came in after visiting Grainger didn't have what we needed. Little Hardware had quite the variety…read moreof options to choose from in various categories. We picked up the items we needed. Staff was helpful and friendly. Great spot to pickup things like hardware and other items you may not find elsewhere, outside of Lowes and Home Depot. Locals recommended we come here for the items we needed.

Best hardware operation in the Carolinas. They have everything. Customers are homeowners like us…read morealong with contractors and trades people. Super helpful and knowledgeable staff to guide you to what you are looking for and they are able to advise you on uses and options. I like that you can buy items by the foot. I was looking to buy tubing for our irrigation system and could only find it in 10 & 20 foot coils at Lowe's. All I needed was two feet. Bingo: I got exactly what I needed. They do have reloading supplies, so ask. One of the best. Well deserving of a five-star rating as "exceptional/best."

This was an expansive hardware store, that carried most everything from soup to nuts. Spread out…read moreover two floors, this place really pays homage to the old full service hardware stores ... whatever you need, they probably have it. While prices here are not rock bottom, that is not their goal. They do not seek to be the lowest price ... like big box stores ... but rather they want to be the full service option. For example, you need screens re-screened ... they'll do it. Liked this store a lot. Greeted when we came in, and loads of service people there to help you. Next time we're looking for a bolt or two, we'll be back.

I'm always so enthusiastic about coming here and I've been doing it for many, many years since the…read moremid-70's. It get's better every year and it's a great place to find affordable Christmas gifts for kids. The Staff here is always helpful and ready to assist with a smile. Today, when I walked in, I was greeted by two golden doodles in Christmas gear sitting by the fireplace. They have such a great variety of products year round. They must be doing something right, they've been in busy OVER 40 years!

I have had to go to this Lowe's store twice recently. We bought faux wood blinds for the windows,…read morea shade for a patio and a storm door. We also looked at wallpaper patterns. The experience was very good. The team helped us all the way. I had been online so I knew what I wanted. They set up an appointment for a person to come out and measure, we were able to have them put in the detailed request for each item, they called to confirm everything first, then pay online using a link. The process was easy and the customer service was great. I'd recommend them for sure!

This place has terrible customer service. Ordering online and picking it up is always a hassle,…read morelong wait times inside and curbside. The staff is apathetic and in no hurry to do anything. Also, try to call and get someone on the phone, nearly impossible. For being so close to Lowe's HQ, hard to believe they would let a store get this bad.

They were a little hard to spot because they're tucked behind some trees. If you aren't really…read morelooking you'll miss it driving by. Came here for some shrubs and I was happy to find they had what I was looking for, for cheaper than Lowe's. Lowe's offered a similar plant for $26 but theirs was $12!

This review is for all the plant lovers! It is that time of the year for all the new plant release…read more Home Depot is not disappointing. The staff welcomes you as you enter the door, I love that! You have plants in the front of the store but the nursery is bursting at the seams. The price is right! To be fair I have not shopped the other locations but I will soon. Don't sleep on HP. The other home improvement isn't touching HP. Happy plant shopping.

Very nice people very nice reasonable place has almost everything that you need,, Fair prices go…read morecheck them out !! You would be amazed of the cheap prices . They even cut glass if you need a window pain . It's an older version of my childhood kinda folks. I love it they even wrapped the glass in brown paper bag material sold me everything I needed to put my window in myself and explained to me how to do it the older lady did I was very surprised by her and we talked minutes . They made me so comfortable the feeling was like family.. Oh and yes it's a family owned business. I'm looking forward to returning .. I learned how to save money and did the repair job on my window thanks to the knowledgeable lady the women that works there are phenomenal

Luke's review prompted me to bring my little purchase to a local business, rather than the chain…read morestores all around me. I found that his friendly experience was not unusual. The same fella greeted me and called me "boss man" about 30 times as we talked about various ant and beetle killers. Their selection is limited, but seemed to focus more on plumbing and gardening supplies than traditional hardware. Maybe that is the niche they have carved out to survive in. Now, Luke did leave something out. I suspect that he wanted to avoid being indelicate, but I think it bears mentioning. This friendly, helpful clerk patrolling the floors and calling everyone "boss man" looks indigent. He is scrawny, dirty, and missing all of his front teeth. Friendly as hell, but quite a sight. I'm only saying it so you aren't alarmed when he approaches you.

I'm not going to down tools and stop reviewing just because this place hasn't had other reviews…read more I was surprised to see that this tool shop is not already on Yelp so I thought I would put it on Yelp and I popped in here to facilitate that. Very friendly people. They have some competitive prices which are cheaper than Home Depot, and some less so, but your money is staying in the community so I highly recommend you choose this over the chains.

Around Charlotte, there are a few REAL hardware stores that remain. Unlike the big box stores,…read morethese stores specialize in tools that work and real customer service. A few weeks back, I visited Potts Hardware for the first time to find a "ring spreader." I didn't know what it was either but I purchased one at one of the big box stores, came home to spread the rings on my truck and the tool broke. Literally broke in two. Went online to see if I could get one on the website that is named after the Brazilian rain forest and they only had the bad kind as well. I decided to try Potts to see if they had what I needed. It's a REAL hardware store so tools, fertilizer, seed, nuts, bolts, and more. They had exactly what I needed at a great price! Earlier this week, I stopped back in to Potts to get a few keys made. Most places are relying on machines to cut keys and the machines don't always get it right. The guys at Potts custom cut two keys that worked perfectly! They've earned my business - period. So the next time you're standing in the big box wondering if someone can help your version of a "ring spreader", check out Potts.

The folks at Potts Hardware are the best. I have been a customer for over 25 years and you will…read morenot find any hardware store in town that will give you better service.

Staff at this location are incredibly helpful and kind and willing to interact with customers; This…read moreis an unusual occurrence when you come to a Home Depot; - They have an incredibly large selection of items; Quality of items is reliable and if it doesn't work out for you - you can easily return things. If you think you are going to come her to purchase just one thing, you are wrong - you are always going to leave with a filled up shopping cart. Prices are decent - but, then again - everything in the US is inflated thanks to "Papa B" - Oh well! Wide selection of items to chose from, essentially a one stop shop.

I stopped by Home Depot on 3/25/25 at 1:39 PM to grab a few snacks and checked out using my credit…read morecard. The person standing near the checkout, simply observing, was incredibly kind. They told me to have a great day--and honestly, small gestures like that really stick with customers like me. It's a simple thing, but it shows that you're not only kind, but that you genuinely enjoy your job. That kind of attitude makes a difference and keeps people coming back. Great experience!

I recently purchased a lawn vacuum/chipper from Home Depot. IT COST OVER $1300! The manufacturer…read moreis Agri-Fab. That's also another story but I digress. I started having a problem with the throttle control on the lawn vacuum engine. After a few phone calls to Home Depot and Agri-Fab I was referred to Faulk Brothers on Orr Rd, an AUTHORIZED Briggs and Stratton repair shop. A gentleman by the name of GERALD answered the phone. I explained to him that I recently purchased the machine and Agri-Fab referred me to Faulk Brothers for the repair. Before I could even get the words out of my mouth he said they ONLY REPAIR COMMERCIAL EQUIPMENT and referred me to another company, Lay of The Land. I called them. They wanted me to bring it in. I'm a partially disabled veteran and the machine weighs over 350 lbs. I called Home Depot back and explained my problem. I WAS NOT A HAPPY CAMPER! I told them I'd find a way to bring it back. Long story short, I wasn't A BIG LANDSCAPE COMPANY SO GERALD DIDN'T WANT TO BRING HIS LAZY BUTT OUT TO LOOK AT IT. I will say the next day he called AFTER Agri-Fab called him. He said he'd send someone out. I told him he must have lied to me the day before because I'm not a COMMERCIAL customer! Told him I'd figure something out and not to worry about it. Beware when you deal with Faulk Brothers. Especially, if you're THE LITTLE GUY!

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