I visited this store for the first time on 6/27/2026 and unfortunately had a very disappointing…read moreexperience. When I walked in, two employees were standing at the registers talking with each other. Neither acknowledged me, paused their conversation, or even looked up as I entered. I brushed it off at first, assuming they were simply caught up in what they were discussing. I couldn't find the door handle I needed, so I approached one of the employees at the register. He said he would call someone to meet me in the aisle. I returned to the aisle and an older employee walked right past me, made eye contact, and said nothing. When he came back, he looked at me and said only, "Yeah?" in a dismissive tone. I showed him the handle and asked whether it was available or could be ordered. He replied, "It's a special handle, we don't have it," and immediately walked away. The lack of basic courtesy, acknowledgment, or willingness to help was surprising and disheartening. I left feeling unwelcome and judged. I don't like assuming the worst, but the way I was treated -- while wearing a bright pink polo and presenting as an openly gay man -- felt pointed. Whether intentional or not, it was hurtful. Customers deserve respect, professionalism, and at minimum, simple acknowledgment. This experience fell far short of that. Shame on them for allowing this kind of treatment.

We love this spot, nice local feel. Everyone is always so sweet when we come here. The guy working…read morethe locksmith area in the back is a true gem, please keep hiring people like this. What a seriously nice and helpful worker. The woman working the cashier today was amazing too, so glad we have this shop in town.

Great local hardware store! Denault's Ace Hardware is a…read morereally nice place with a welcoming atmosphere The staff is always friendly, helpful, and ready to assist with any questions They have a great selection, you can find pretty much everything you need for home projects and repairs It's convenient, well-organized, and much easier than going to big stores Highly recommend supporting this local business!

They have a great inventory of a variety of products. The staff is very friendly, and we're always…read moreasked if we need help as we shop.

This gem sparkles in the sweet sea air of Laguna Beach. The…read moremanagement is top notch. Aces A to Z.

Their 3rd party delivery process is terrible. The window was 10am-2pm. They were nice enough to…read morecall at 2:05pm to inform us they were not coming. But they would be happy to reschedule for Tuesday (3 days later on Veterans day). So I am supposed to be happy with that? No. Do I believe the 3rd party will deliver on a holiday? No. So while im on hold to talk to a supervisor (they sent me i didn't ask for one) at the 10 minute mark I got in my car to go to Home Depot. At the 26 minute mark as I'm turning into the parking lot, the supervisor comes on the line. By that time she is telling me how they will drop the delivery charge. You know for the all day window, on a holiday, by a 3rd party. Fool me once shame on you, fool me twice shame on me. So my response "im parking at Home Depot as we speak. Can I cancel my order with you, or do I go inside?"

I've been coming here to have keys cut for my business for a year now and the service is lacking,…read moreto put it lightly. The gal working the counter is curt and not very helpful. Expect to wait about ten minutes for someone to hopefully show up and cut keys, then give up and track someone down yourself. There are old workers milling around the store doing inventory and chatting, but none of them have time to help cut some keys? Look, I get it, cutting keys by hand is tedious, time consuming, and probably annoying. But telling a customer that "it's a lot of work, I can do it later" is not a good way to run a business and retain a customer. I'm happy to drive a little further to find someplace that's more willing to help.

I love going into this shop, in a way it feels like stepping back into the 1980s-or maybe even…read moreearlier.The old-timey feel and staff of the place makes it welcoming and the staff are super helpful for finding stuff. I went in the other day just to find some tiny screws, and they have a huge selection-better than Home Depot, and you can get someone who actually knows what they're talking about to help you find some random screws that cost $0.26 cents each. Where do you get that kind of service nowadays? The shelves are packed with just about everything you need for any kind of small or medium project around the house. Hope you stay in business forever!

Great place to have screens repaired! Quick turn around and affordable. Great local store for basic…read morematerials and small projects.

Gene and Billy took great care of me, and they always will. Great prices, great customer service. I…read morelove coming here.

The other day our refrigerator went out. We walked into Home Depot mission viejo and a gentleman…read moreasked if we needed help. We told him what we were looking for and his response was "I'm your guy". In fact he certainly was! Les walked us to the appliance dept and showed us several refrigerators. We selected one based on many of his recommendations. Delivery was two days later. Everything with the sale, delivery, and take away went extremely smooth. Les really made our day! Thanks Les.

My husband and I first met Andrew (Andy) when we went to Home Depot looking for closet doors for…read moremultiple rooms in our home. He was incredibly helpful, knowledgeable, patient, and genuinely interested in finding exactly what we needed. He immediately stood out as one of the best sales professionals we have ever worked with. Our experience with him was so positive that when we later decided to replace two exterior doors in our home, we specifically went back to Home Depot to work with Andy and ultimately purchased both doors through him. Even though our contractors had offered to get the exterior doors for us through their manufacturer connections and handle the installation at a better price. We still chose Home Depot because of Andy. There may always be another option or a better deal somewhere, but trust, reliability, and exceptional service are much harder to find. Andy genuinely listens to his customers. He is caring, approachable, knowledgeable, and never pushy. He understands what you need, gives thoughtful and trustworthy advice, and consistently follows through. He truly under-promises and over-delivers. That kind of trust creates loyal customers. His follow-up was exceptional as well. Even when we couldn't make a couple of the appointments, he remained patient, continued following up, and kept providing us with additional options. He never gave up on helping us, and his persistence always felt genuine rather than sales-driven. We have literally raved about Andy to our friends and family. He deserves to be recognized and hopefully compensated accordingly for the exceptional service, integrity, and dedication he brings to his job.

We are having a very disappointing and frustrating experience with ordering our new front door from…read moreGanahl. We were initially surprised when told it would take over 3 months (!) until it would arrive, with an estimated date of August 2. We were later advised "Oh, that's not a promise date, just an estimate," and it is now expected August 4. As of today, we are advised that the door will be in on August 24. Naturally, their credibility is now very low to zero from my perspective, and nobody is willing to take accountability and offer any kind of compensation for this Meshuggas. (Also, our project is on hold, as this cannot be completed without the new front door). In summary, if you are interested in a door - whether a plain door or a very ornate door - which will come......eh.....sometime, maybe in a few weeks, maybe a few months, a few years...if ever - and you like purchasing from a business which as of late displays a lack of accountability, inconsistency, and generally poor business practices, Ganahl may be of interest to you. However, if you prefer a business which makes decisions based on good customer service, respect, accountability, I recommend to give your business to one of their competitors in your area. I notice there are some strong reviews posted from years past, but per my very recent experience, it seems likely they are heading in a downward direction.

A very wide variety of painting materials, as well as unique types of wood and tools like Festoolread more

I stopped in again for a cutting tool for some tile work I am doing and found the perfect cordless…read moretool I also looked at other items while there and went to check out. The staff at checkout were so helpful even though it's self checkout this associate took the time to check my out at the register and was extremely kind and professional. Top notch store inventory and quality staff with excellent customer service skills. Good value and quality. Highly recommended

I dread coming to places like this, but my husband wanted me to join him. It wasnt so bad. The…read moreservice was great and we found what we were looking for. This is a well maintained store and the prices are great.

This is one of the best Harbor Freight store I've ever been to. It's always super clean and their…read morestaff is super helpful. What's cool is that they carry more than just tools. They sell metal detectors, slingshots, moving blankets, and so much more. They always have the best prices and offer sales all the time. I highly recommend this location.

I find them to be a great option for people that are not handy types by nature. I learned some…read morebasics from my dad (son of a carpenter) who is good at fixing things and is a skilled amateur woodworker. I also like seeing their e-mail specials, coupons and freebies for making purchases. Recently I was contemplating whether "mechanics gloves" would work as full-finger weight training gloves in order to reduce the oils and sweat from my hands during workouts. A couple of years ago I put a lot of time, effort and expense into sanding and repainting my dumbbells with a nice forged pewter color. I would like to do more to preserve that. I tried the Harbor Freight HARDY brand "High-dexterity impact-resistant work gloves" that are a mechanics style with the rubber pads on top. I preferred the lower end thinner ones, but they were not very comfortable. I did notice the run a little small. I have very average-sized hands and normally wear a large (L), but those were tight with these, so I got the x-large (XL) with these Hardy's. The touchscreen compatible sort of kind of worked with the thumb and index finger but was not easy. Maybe the gloves need to be a snug fit? Maybe not? They do appear durable and are nice looking. I did an Internet search, and it appears you "may" be able to machine wash them. If I try that I will place them in firmer laundry zipper bag and wash them on GENTLE cycle in cold water. Then I would place them on a paper towel to air dry indoors. In the end, these were not a good fit for my needs as they were too bulky and thick. I will keep looking and maybe try another brand and smaller profile version of mechanics gloves. The staff here are always polite and efficient.

Our Lowe's order of appliances, refrigerator microwave,range, and dishwasher were due to be…read moredelivered on Saturday We got a call that the dishwasher was no longer available. We went to Lowe's bought another one which changed our delivery date to Sunday but the appliance dept wanted to charge me for the delivery of the dishwasher with the same order. JJ at the pro desk in the store took care of this issue, charge was removed our appliances were delivered on time Sunday. Installation will be next week Thanks JJ

NEVER GO TO LOWE'S FOR FLOOR INSTALLATIONS…read more We went through Lowe's to replace our carpet with laminate flooring, and the entire experience has been a nightmare from start to finish. We initially worked with Bradley on the sales side and received several quotes. Everything seemed fine at first. Lowe's sent someone out to do measurements, and the process appeared standard. A contract was written, and we paid in full at the end of March 2026. After that, we waited to hear back about an installation date. Then Lowe's informed us there were issues with labor costs for our stairs that had not been included in the contract. After several weeks, Frank at the Rancho Santa Margarita Lowe's was finally able to resolve that issue. Next, we were told the project was delayed because stair nosing pieces were out of stock and the project could not be released to Keller Interiors. That delay lasted about a month. Once the product finally arrived, we personally went to the store to pick it up ourselves in hopes of speeding things along. When the contractors from Kellers Interiors finally showed up to assess the job, they immediately advised us that the contract did not look correct. They sat for nearly two hours waiting for Keller and Lowe's to sort things out before ultimately telling us they could not begin the installation until the contract was corrected and additional labor costs were paid. At this point, I still have not heard back from anyone. I have now escalated the issue by emailing both the CEOs of Lowe's and Keller Interiors. As I'm writing this, our project still has not started, and all of the flooring materials are sitting in our garage. Now we wait to see how long it takes for anyone to respond -- or whether they even care.