If you're planning to park in front of this store and take even 3 minutes more than the 30 minutes you're only allowed to have they'll still give you a $75 ticket. An Asian parking enforcement officer still issued me the ticket even though they saw me moving and walking stuff to my car. Yes I was 3 minutes over. Ridiculous and I'll never recommend business here. read more

Great local hardware go to. They always have what I'm looking for and staff is quite helpful. Good selection of all kinds of things! Not overly pricey. There is a parking lot so no need to park on the street for a few minutes avoiding a summons. I don't think it's city parking so some sort of payment might be implied but hey that's Laguna Beach! read more

Their 3rd party delivery process is terrible. The window was 10am-2pm. They were nice enough to call at 2:05pm to inform us they were not coming. But they would be happy to reschedule for Tuesday (3 days later on Veterans day). So I am supposed to be happy with that? No. Do I believe the 3rd party will deliver on a holiday? No. So while im on hold to talk to a supervisor (they sent me i didn't ask for one) at the 10 minute mark I got in my car to go to Home Depot. At the 26 minute mark as I'm turning into the parking lot, the supervisor comes on the line. By that time she is telling me how they will drop the delivery charge. You know for the all day window, on a holiday, by a 3rd party. Fool me once shame on you, fool me twice shame on me. So my response "im parking at Home Depot as we speak. Can I cancel my order with you, or do I go inside?" read more

An awesome local hardware store with everything and anything you could think of available. The place is small so you may want to spend time looking through the shelves to find exactly what you need. The ppl who work there are angels! Fun loving people! read more

Being locked out of my car wasn't how I planned to end the day. And it won't be because of my friends at Ace. They took the time to help me open a stripped screw preventing my key fob from working leaving my alarm on and unable to start my car. Jim and the others helped get it open and got me the right battery to replace the old one. Thanks Jim read more

Coast Hardware - Customer satisfaction - Hardware Stores Near Me - Laguna Beach, California

It's no surprise that I love hardware stores, but this one will hold a special place in my heart. I've returned to Laguna Beach after many years and it's bitter sweet. The daughter of my dearest friend is getting married today but her mother won't be there. She died recently from leukemia. I needed to get a wedding card, so I went in the Coast to look for one. They had them. Actually, they have just about everything. They even wrapped a small extra gift for the couple. The ladies who run it are smart and kind. I'm so grateful that in a tough world, there are people are are genuinely kind (and I'm glad that there are hardware stores run by women). read more

I love supporting our local hardware store. You're paying top dollar for goods here, but you're in LAGUNA Beach so you can expect that in every store. They have a wonderful assortment of everything you could need - it's organized, clean, and staff are helpful. We love you Coast Hardware! read more

Such a great local store... far more than a hardware store. The giftware buyer is excellent & the space management is by far used to its max! Never messy yet so many great unique items to choose from! Always a stop in when we visit LB read more

I've been looking for wall sconce screws at different stores with no luck. I walked into this store and the female staff sent me to Aisle 9 to look for them myself. I saw another staff member who was an older man and he was rude as hell. Due to the COVID-19 pandemic we're all wearing masks. The rude guy told me look at the other aisle for something which I didn't understand him. Rude guy sent me to get other staff member who was a young man but he didn't know much about anything. I ended buying some screws but found out the thread doesn't work. So Frustrating. read more

Coast Hardware - Representing LoL - Hardware Stores Near Me - Laguna Beach, California

Have been trying to get a set of car keys made for the last two weeks. Have gone in 4 different times and called multiple thereafter and their guy is always on lunch break or not working. Would love to support local but these guys make it hard when they are so unprofessional. read more

Great inventory. Awesome staff. They are so helpful. And there is free parking. Please visit- they don't make stores like this any longer.

Very unprofessional workers: also, most of their items are not of good quality. You're better off going to Home Depot where at least you don't have to deal with their nonsense read more

Laguna Beach, Ca. I like to support our local businesses, so I come here often for odds and ends in spite of the fact that locals are known to refer to this business as "Gucci Hardware". This is in reference of course to their pricing. The fact is most items in the store can be had at lower prices if you want to drive ten miles (I don't). One of the things I admire most about Coast Hardware is their willingness to hire individuals who need a chance, and may have difficulty finding employment elsewhere. I personally have known at least four of these people and they have all expressed how much they like working there. This is my go to place for the following: Christmas lights, they stock the old incandescents in all the colors. Light bulbs, every type imaginable. Lamp parts, such as sockets and switches. Rodent traps, their black rat trap can only be found there and it is superior to all others I've tried. Gopher bombs, easy eradication without poison. Glue, a type for every need. I really like "Shoe Goo". Window glass, cut to order. Batteries, this is huge, every type you may need. Signs, one for every need. Then when the holidays roll around there is a huge selection of kitchen ware and utensils. There is always some new kitchen tool or gadget that makes a good stocking stuffer. And Mason jars! All sizes, including huge, with the snap off wire hinge lid. High end knives and cookware too as well as more modest offerings. The Ace Card for me has not had much value. I can't redeem most offers as the window for their use is just too limited, or I'm not spending enough to redeem. I'd just be happy with an instant discount but that's not how it's set up. Usually parking is easy, there are more spaces in the back. read more

Don't plan on coming in unless you have a blue mask, I tired to come in with a full face covering and the lady said I'd have to come in with a blue mask. She then pulled out a bag of new masks and said I'd need one of those to come in and I couldn't come in with my face covering better than a bandana. Never ever had a problem anywhere.... She Didn't even offer one of the masks she had in the package I don't know if she was having a bad day/life or the other lady was giving her a hard time today. *******The lady was the manager too. ****** Personal problems should not be the concern of the customers. I feel sorry that they are having such a hard time in life that they need to be rude and make others feel terrible for coming into the store with a face covering. Tested me like I was a robber or a person that was there to do them harm. I pray for those that are sick mentally and or physically Highly recommend looking in the store to see if they are smiling and happy who knows what other problems they can come up with with you???? As I left I also noticed someone Walked in with a red bandana on, looks like they gave the bandana guy a mask when he walked out .... Maybe they don't like tan people at the beach. read more

Located right downtown Laguna Beach, this is a great spot for any of your household needs. Service is exceptional, they are very friendly and helpful. Prices are a bit high, but given the location it's expected and they have several sale and clearance items. Very old school mom and pop type shop with a huge selection similar to a small local Home Depot. Metered parking and a small pay lot at the side. read more

I have never written a yelp review, but this was so absurd and while I was standing there two other people had awful customer service Andrew very unhappy. Yesterday I purchased a pressure washer even though I thought it was too small after being told but if I was not happy with it I had 30 days to return it. As soon as I got home and turned it on I could tell that it did not have enough pressure for the job I was needing and took it back. 20 minutes later and three managers they did not take it back. They told me that the manager for that department had to be the one to do the return!? When I asked why they said because he needs to test the item before he returns it. So I have to sit there while he plugged it into a hose and uses the power washer!? If it doesn't work they would return it because it's broken. If it does work they still return because not what I wanted. So why exactly do I need to come another day during one persons schedule to come sit and have him test this item??? They said come back again when it's convenient... Overall very bad customer service each time I've been here but this was the final straw. read more

Used to love coming here but the tall old guy in back near the paints is just so rude I will never come back ever again

They have everything! Helpful & knowledgeable employees. They have cleaning, kitchen, hardware and a garden isle as well. One stop shop!

This is the perfect store in town for last minute items or any items. The employees were helpful and friendly. I've only been once but it appears that they have the basics and then some. read more

One evening my wife called me and said she had left the dome light on in her car and it wouldn't start. It was getting late and with very few options in Laguna Beach for auto parts stores I went to Coast Hardware for a set of jumper cables. When I arrived the store had just closed and the owners were locking up. I told them that all I needed was a set of jumper cables and they opened the doors, booted the POS terminal back up and rang me up for the jumper cables. The service level here is second to none. read more

Is it just me or does the old lady working the cashier just hate her job? First, I had to listen to her talk rudely to a person on the phone. Then when she hung up she mocked me and spoke rudely to me. All I did was agree with her. Not sure what I did, I just wanted to buy a few things. It's easy for me to just go get my supplies elsewhere. Which I most definitely will. I'd ask to speak to a manager but she already made it clear to whoever she was speaking to on the phone there wasn't one. So here is my yelp review. read more

We love Coast Hardware! We've bought so much here over the years; paint, screws, keys, etc. I love the small-town vibe and the prices are pretty competitive with Lowe's/Home Depot (it beats driving all the way out to those stores, too). And lesser known fact: CH is also a great place to pick up knick knack/souvenir gifts. Many of the items sold are hand painted by employees. I hope this little neighborhood staple stays in business for many more years, at least. read more

Tell your staff to be 100% sure about something before then start offending customers and then go up to the front of the store and talk about it so loud that I can hear it from the back where I was still looking at light bulbs! That was so rude and still can't believe how loud and persistent he was and how he wouldn't leave it alone... how would you feel if someone came up to you and said something like that when you had really never done it? Especially considering I come in there all the time... Today I lost a lot of respect for this business... That and I appreciate the attempts to help but the store is small if we need the help it's pretty easy to find someone.. You don't need to have 4 different employees come up to you and ask if they can help you with something... it's a little too persistent for my liking and kind of makes me feel uncomfortable read more

In the past, I gave Coast Hardware a perfect 5 star rating due to their customer service. However I'm updating it to a 4 due to their customer return policy. The front desk cashiers are not authorized to process returns and require to you to visit the back area for returns. This area also helps new customers and I found myself waiting awhile for help. Then I had to complete a return request on a piece of paper and return back to the cashier. I feel the entire experience can be completed at the front and requiring the customers to go to the back area first is a waste of time for both the employee and customer. read more

Gift shopping at the hardware store? YES. Along with the usual hardware stuff, they've got a nice selection of kitchen items and local laguna type gifts. I mean, normally going to the hardware store is not on my list of fun chores, but Coast Hardware has made it liveable. This is the BEST hardware. These guys: 1) are extremely helpful and friendly 2) 99% of the time have the product you need 3) If they don't have it, they'll order it for you. Love you guys!! read more

Look for the picket fence painted shelves in the paint department at Coast Hardware that hold 31 colors of NO VOC, Non-Toxic, Acrylic Chalk Paint that requires no priming or sanding. They also have a great product called LIQWAX which is a brush on liquid wax. No more dealing with conventional waxes! Just brush the LIQWAX on and let dry. No rubbing or buffing needed! Beautiful waxed look without all of the work or toxicity! Comes in Sheer, Pearl, Brown and Black. Great paints and finishes that offer a safe alternative for your DIY distressing and re-purposing of furniture! Coast Hardware is the exclusive Laguna Beach retailer of Gilbertson's Safe Paints & Finishes. Come by and get some jars of paints and LIQWAX for your next projects. Bring new life back into your old furniture. read more

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Okay, they don't have ten brands and sizes of everything like Home Depot but they've got more than the basics covered. It's there smack in the middle of town, just the place to hit along with the rest of your downtown errands. And as others have noted, it's more than "just a hardware store", with a wide variety of kitchen toys, small appliances, garden goodies, and slick gifts. I bet my owner could find a great new chow bowl here for me! They will help you, and you won't get lost inside this store, but you still may end up going to the bigger or specialized stores if you need something more on the esoteric side, like parts for a Hansgrohe faucet or a Gainsborough lock. But you'll be fine for all things Price Pfister or Kwikset! Parking can be a tad tricky during certain times of the day but that's more related to the nimrods that don't have the consideration to park carefully. For balance it would be nice to suggest something that needs improvement- but I can't think of anything. Well, I guess they could put the rodent control shelf space to better use, because that's cutting into my business! read more

Great local store for hardware, household items, gifts & whatever. Friendly, knowledgeable staff. If you need serious lumber or building materials, Ganahl Lumber is up Laguna Canyon Road. read more

We are lucky to have this hometown hardware store. I'm able to find what I need most of the time here. When I have a bigger job, then I go to our building supply dealer here in the Canyon, but for general needs, this is the place to go. Thanks for hanging in there during COVID you guys....I appreciate you staying open for us Lagunatics! read more

I placed an order online this morning. Which they said order today, pick up today. First time I used them because I thought to give the small business my money. Never heard from them. So I called, they said they are closing and computers are shut down. Call tomorrow. Never again will I use them. Going back to do my shopping at Home Depot. read more

The ONLY reason I'm giving Coast Hardware 4 stars instead of 5 is because they are slightly more expensive than their bigger competitors. Then again, that's what happens when you go to a smaller, more local place. Everyone here is super friendly, more than willing to help you find things and answer any questions you may have. As other reviewers have mentioned, they also have a huge variety of items not usually available in hardware stores. I even got one of those cute Laguna Beach license plate covers there. I had been looking everywhere for one, and stumbled across it at Coast Hardware. All in all: great store, great staff, and great location :) read more

Super awesome staff! Friendly and helpful. A great mixture of hardware supplies and home decor items. Great place to get hostess gifts!

We called Gucci hardware. Fancy,small store. Central, great for last minutes needs. Expensive.... read more

Just had the best experience at Coast Hardware. I'm visiting for a few days and meeting a friend here for lunch. I found a cute gift and without any fuss or bother these folks found a gift box and took me to the back room to choose free wrapping paper and ribbon. The sales associate even took me aside to show me how to make the bow. Outstanding service, friendly people, great merchandise. read more

I have been shopping at Cost Hardware for over 30 years. On July1st I purchased two new hoses. They were a new variety I had never seen put laid flat. They were just under $50/each. One of the hoses was defective and the connection to the tap just pulled off the hose part. I took it back to Coast Hardware and talk about terrible customer service. They would not exchange the hose without a paper receipt. I paid for it on my AMEX and pulled it up on my phone but that was not good enough. They told me to contact the manufacturer . Dave the manger was flat out unhelpful despite seeming me in there for over 30 years. I know their prices are higher but I try and support local businesses. Guess they prefer I go to Home Depot which I will do from now on. read more

Love this place. You can find anything here. Employees know exactly where everything is and they are so sweet and friendly. I really enjoy coming here. Thank you! read more

Great selection and descent prices. Not bad for a small store. They need more cashiers to expedite check out, but overall really good.

A great store! Hardware and paint- sure. But how about beach items, kitchen and housewares, decor, plumbing, bed and bath, and gifts?? They have that too! Plus great customer service, friendly staff and a dog friendly store! If you need it in Laguna- Coast probably has it! read more

If you need a quick thing they probably have it. Nice people and good service.

the most helpful staff and best paint dept for matching colors