If you are searching for a new refrigerator in Southern California, Adam from Howard's in Laguna…read moreHills is your go to sales associate. Incredibly knowledgeable and straight forward, he provides a seamless sales experience. He listens to what your needs and wants are and provides the best options. Extremely satisfied with my purchase three months ago. The delivery is from a third party vendor that is extremely unprofessional and combative but still worth the overall buying experience.

What a great place to buy an appliance! Very knowledgeable staff and great prices. Be sure to ask…read morefor Kermit! He's been here for 14 years and knows his stuff!

Pacific Sales Kitchen & Home never disappoints. They offer great pricing and an impressive…read moreselection, especially if you're looking for higher-end appliances and home upgrades. What really stands out is the variety--you can easily compare options and find something that fits both your style and budget. The showroom setup also makes it easier to visualize everything in your space. Overall, it's a solid go-to if you want quality choices without the hassle of hopping from store to store. Special shoutout to Suzie and team!

I had an excellent experience with the Pacific Sales team. They truly went above and beyond to make…read moresure my replacement parts were processed and shipped as quickly as possible. Everyone I interacted with was straightforward, knowledgeable, and courteous throughout the process, which made everything smooth and stress-free. A special thank you to Suzie, the sales representative who helped coordinate the replacement parts -- she was responsive, professional, and genuinely committed to helping me get what I needed. Outstanding customer service all around.

Dewey's stands behind the products and manufacturers they sell even better than the manufacturers…read morethemselves. I won't buy an appliance from anywhere else, including places like Home Depot and Lowe's. That's how good their customer service is. And they treat you with respect and understanding and never leave you feeling alone if a problem with one of your appliances surfaces. 10 Stars for me!!! Kurt F.

Paid $2,730.39 for LG fridge. Cheap plastic inside-door shelf cracked two months beyond the 12 mo…read morewarranty period. Dewey's said to call LG and supplied incorrect replacement part #. It's now 22 days later and LG still hasn't sent return label so I can return incorrect shelf costing $63.07. No more LG, no more Dewey's, and still no shelf.

I recently purchased my first home and have been making countless trips to nearly every home…read moreimprovement store in the area, including this Home Depot location. I grew up in Mission Viejo and have always enjoyed shopping here because they have a great selection of products and the staff is consistently friendly and helpful. On 7/10/26, I stopped in to purchase several electrical items and outlet covers. Trevor went above and beyond to assist us. He was patient, kind, and took the time to help us find everything we needed. He even found a few items we had been unable to locate the first time around, which was incredibly helpful. Trevor is a perfect example of outstanding customer service. Because of experiences like this, I will continue coming back to this Home Depot for all of my home improvement needs.

We were greeted by a very nice man as soon as we walked in…read more I love the plant section at Home Depot. You can find indoor and outdoor plants as well as a variety of soils. Once in a while you'll find a rare plant at a reasonable price.

POOR CUSTOMER SERVICE!! I went to pacific sales over at Mission Viejo to shop…read morearound for a new refrigerator. as I was looking around a young man approached me If I need any help. I told him I'm still looking around and would approach him if I need help. this guys's name is Ahmed ( sounds like ) When I approached him and had a few questions about the water filter of a fridge specifically where the water filter is located on a certain model of the fridge. he answers back cockingly it should be here where every thing is placed. however when I asked him how to replace it he did not even know how to do it. so I told him I need to know how coz my old fridge I had difficulty changing the filter. he answers back it's not going to be much easier. Thats when I had to say something coz clearly he does not have good customer service. I asked him his name and if I could speak to his manager. His non verbal movement could clearly show he just wants to sell and not even entertain any questions about their products. He makes the excuse that I am new to this branch : department thats why he doesn't know anything about the appliances in that area. He said his only been there 7 months. That made me more frustrated, 7 months and you don't have any idea about how to replace a water filter on a fridge. Anyways , just to share my experience with this sales man

Have great people in Sales - but impossible to speak to even one.I've been outsourced to Manila,…read morehung up on, called 3-times +++ and all I get is the message center with THE MOST ANNOYING VOICE with options that make no sense. I have to drive to Best Buy if I want to get my ?'s answered. RIDICULOUS!!!!!!

Their Garden section has a great selection of plants and flowers…read more They need to improve the checkout to pay for your items. There is always a long line and the people walking into the Garden Section are blocked by the line of people waiting to pay.

We needed some large succulents pots and some plants, LED light bulbs, and salt for our water…read moresoftener. Went to Home Depot. This store is huge and has just about everything you need for your home. We found everything we needed and more. All in one place. Service was great. We needed for our stuff to be loaded in the car so we told the cashier and she sent someone out to meet us at our car. UPDATED: Came back the next day and met a different cashier in the nursery. She was not very helpful and ignored me the whole time I was there, even when I asked questions. Therefore, downgrading to 4-star instead of 5-star.

We had a very pleasant experience working with Tina. She helped us with selecting sinks, faucets…read moreand toilets for our 3 bathroom renovation. Would highly recommend!

This is how buying appliances should be. No pressure, no confusion, just great communication and…read morefollow-through. Everything arrived on time, installation was handled perfectly, and the extra check-in afterward really stood out. I won't shop anywhere else for appliances again.

Store was clean and well organized. Staffing levels were appropriate to quickly greet customers and…read moreconnect to a product specialist. A great selection of products that were of interest to us. Comfortable process to buy. Good prices too!

It was around 7:45pm on Saturday, May 2, 2026 when I (Asian customer) stopped in to purchase a WiFi…read moremodem. It was not busy and there were about 3-4 younger guys (different races) standing around talking. It was about 3-4 minutes until a taller man (Caucasian) who greeted me and asked if I had some questions about a WiFi modem. I told him I did and (on his headset) asked if someone could help me out (since he was in the middle of helping a customer). No one came and the 3-4 younger guys were still gathered around talking. When I was within 6 feet of them, they all saw me, but instead of asking me if I needed any help, they asked the Caucasian customer who was leaving if he needed any help. I had the intention of buying a WiFi modem, but they refused service to me and I felt so belittled that I was about to leave. Luckily, the taller man - who just got done assisting a customer - came back and approached me and answered all of my questions. Because of his help, I ended up purchasing the WiFi modem. BTW, there was another Asian customer who did not receive any help, but luckily the taller man acknowledged the customer and helped him outs. Unfortunately I did not catch the taller man's name. I had to write this review because I believe this was a case of blatant discrimination based on my race and the way I looked, especially when they clearly saw me (because I made eye contact with them) and they refused to help me, but acknowledged the Caucasian customer who was leaving. I should have asked for the taller man's name because he was so helpful (5 stars for him) but because the blatant discrimination, I'm giving 1 star.