First class service!! Picked up truck, fixed it and notified me when complete. They called and told…read moreme every that needed repaired and things that could wait. Very knowledgeable and explained everything!! .

Do not use this business unless you need a simple service like an oil change or minor maintenance…read more I was not familiar with auto shops in this area as a newer resident, and a neighbor recommended them. I was initially impressed with the free towing of my pickup when my starter went out. It was repaired with no problem. However, I took it back to Greer when I had some other issues with my truck due to overheating. I was told I needed a new intake manifold, so I was quoted $1500. Then I received a call that it was going to cost more, around $600, due to labor hours, because they ran into issues. So long story short, the truck was not completely repaired correctly, and I had to keep putting antifreeze in it as there was a leak somewhere. So, someone must not have known how to work on a Ford because now I have a blown head gasket, and the vehicle is dead. Since Greer's mechanic had the engine completely torn down to fix an issue, everything should have been checked. In my opinion, they threw it back together when they "ran into issues" and did not know how to fix a Ford. All someone had to do was let me know what the problem was, or if it was more than they could handle.

I cannot say enough good things about Walt's Auto Repair & Towing in Sandusky. From the moment I…read morecontacted them, I was treated with honesty, professionalism, and genuine kindness. It's becoming increasingly rare to find a repair shop that takes the time to listen, explain things clearly, and truly put the customer first. Walt and his team are knowledgeable, responsive, and clearly take pride in their work. What impressed me most was their integrity and willingness to help rather than simply sell services. They made what could have been a stressful situation incredibly easy and straightforward. Definitely less expensive than I thought it would be. If you're looking for a trustworthy local repair shop that values its customers and stands behind its work, I highly recommend Walt's Auto Repair & Towing. Sandusky is fortunate to have a business like this in the community. Thank you, Walt and team, for the outstanding service!

Full disclosure - I think the problem started when he confused me with my sister-in-law, who's name…read moreis also Tiffany LaCourse. She's had some issues with him recently and I don't think he realizes we are two different people. That having been said - my son was in an accident last month (June 7th 2025) and Walt's Towing ended up towing his car. When I picked my son up from the scene, they weren't sure what tow company would take the car, so the sheriff gave me his card with the report number on it and said the tow company would get in touch with me. No one ever called me, and I was completely slammed between work, my boys' baseball schedules, my mom's doctors appointments, and everything else going on. I talked to my insurance company (State Farm) immediately after the accident, filed a claim, and they said they would make sure the car was at a facility that didn't charge storage and if it wasn't - they'd have it moved somewhere that wouldn't charge for storage. I assumed since I never heard anything more from my insurance or the towing company - that there was nothing to worry about. Weeks after the accident - on Friday, June 21 2025 - Walt and his girlfriend showed up at my house at close to 8pm when my husband and I were in Ashland at a baseball tournament and he scared my elderly mom and my 9 year old son. He gave my mom a copy of the police report with a POST IT NOTE attached with a price of $1,398.13 handwritten on it (see attached photo) and said he needs to be paid ASAP and I need to get my car. That is NOT an invoice - let alone itemized. I still to this day have not received an invoice. I called the police on him that night and made a report. I've tried to reach him and so has my cousin Richard (who tows vehicles) numerous times to get the car - so the storage fees would stop - and he hasn't answered or reached back out to either of us. Now this weekend - July 19 2025 - I got served with small claims court papers. He's taking me to court for almost $2400! And he still has my son's car and has still has never returned any calls to this day! I fully intend to file with the BBB, Ohio Secretary of State, ODOT, and any other authority I can to have this remedied.

DO NOT TAKE YOUR CAR HERE! WORST SERVICE EVER!…read more I brought my car in for new brakes, and they told me I also needed a new belt. After getting it back, my car started making a horrible squeaking noise. I kept bringing it back to get it fixed and now it's 4 months later and it's still it fixed. Clearly, the mechanics have no clue what they're doing. I had to take my car to a different shop to get everything fixed properly. Save yourself the trouble and avoid this place at all costs!

Do not recommend! My daughter took her car there. Battery…read moreturned out to be bad Charged her 31.85 for a jump then charged 47.87 to check charging system then wanted over 400 for a new battery and to check for codes Would stay away

I haven't actually had work done on my vehicle by this shop as I'm not local, but I can attest to…read morethe quality and integrity of the people that operate it! While en route to Cedar Point from Columbus with an SUV full of kids, I started to experience car trouble. My daughter googled auto repair shops near us as the handling of my SUV began to decline rapidly and I slowed down and drove with my hazards on. By the grace of God, we were only 5 minutes from Tom's Auto Repair! As I pulled into their parking lot, Daniel came out from the garage right away to make sure we were okay as he noticed the flashers on. I explained to him what I was experiencing and after emptying my vehicle of restless kids, the team had it up on a lift in no time and quickly diagnosed the issue(s). They said I was lucky that I stopped, as with the state of my wheel bearing and front bushing, we might not have even made it the next 30 minutes to the park. Daniel didn't have the specific part I needed, but called around to other local shops to see if anyone had it on hand. With none found nearby, he and Alexis helped me problem solve from that point on. I called AAA to tow my SUV to a repair shop back home, and Daniel was already on the phone with local taxi services to to help us a way to Cedar Point, without me even asking. Alexis then called Fleet One for a rental and a Ford Explorer was delivered to the auto shop in less than 15 minutes! The tow truck came quickly as well, and Daniel provided a written analysis of the issue and parts needed to pass along to my local shop. What's even more impressive, is that he refused to collect a dime for his and his team's time, diagnosis, and help. They even cleaned up a wound and provided a bandaid for one of my son's friends who was with us! I was in tears by the time I left, grateful for the good people that God placed us close to at a time of need. I highly recommend Tom's Auto Repair to anyone in the Norwalk area and will always be a fan! Thanks again for saving my son's 13th birthday and keeping us safe, Daniel & team. You guys went above and beyond for nothing in return, and with that kind of integrity and character, I would absolutely trust you with the care of my or my loved ones vehicles in heartbeat. Thanks again, a million times over!

I am 75 years old. I have been an auto body man at a new car dealership years ago and went thru a 6…read moremonths GM Fisher Body autobody repair course. I have also worked on many of my cars over the years changing engines, rebuilding transmissions etc. I am a college graduate and a infantry combat veteran with 7th Cav in Vietnam. Was also an aircraft mechanic. So have been around. Getting old so can't crawl around under cars ant more so hire the work out these days. I don't personally know these people at all, but I have used them twice in the last year for big repairs, one on a 2009 Mercedes and another on a 2009 VW Touareg. THESE FOLKS ARE HONEST HONEST HONEST and COMPATENT and REASONABILITY PRICEd, also friendly. What more can I say except all that is hard to find in an auto shop these days. I hope thay stay in business.

We needed to have a car towed from a storage facility to our home 40 miles away. The driver was…read morefriendly, knowledgeable, and courteous. I would recommend them to any of my friends and neighbors.

Brandon was so kind, helpful, and knowledgeable! He made me feel like I was in good hands. He works…read morewith a calm demeanor which was a great reassurance for me and the high stress situation. Overall, the service was quick and easy! I'd recommend Triple J to anyone and I'd definitely continue using them in the future. Thanks for everything!

Had a full synthetic oil change with tire rotation and a complete inspection of the vehicle…read more $105.00 includes the two extra quarts of oil and found no issues with the truck. This will be my go to garage for my truck.

They repaired my Jeep frame. It was easy to schedule and they were very timely and quick to respond…read moreto all my questions. I also had them put on new tires. It drives like new! Thank you Forrest's Garag

This is a very reliable and trustworthy business. They have serviced our Mercedes and each time…read morethe work has been perfect. They are friendly and professional and a joy to work with. I will return here.

They rotated my tires for free when the jeep got a oil change. The staff were very nice, funny in…read morefact. The price was reasonable. Def go back

I first want to say I have been burned by the dealership I bought my van from so I was in the…read moremarket to find a place I can trust and I have found it! Mike was amazing at helping me navigate the issues on my Sedona! He was honest and up front on every thing from him not being sure and wanting his master tech look into it further and he even called the dealer ship and found out my door was covered by an extended warranty for a known issue. With him doing a few small things it changed the outcome of my bill from well over 1000 to just over 100 because he did a little bit more digging!! I literally cried when he told me the price for the work they had done! If you are in the market for trust worth and up front people get ahold of Maple City Automotive! I literally can't recommend them enough.