I cannot thank Cherif and Ondre enough for the incredible service and Dream car. So patient,…read morehelpful and friendly. Thank you!

Purchased a 2025 X5, which took nearly 3 hours to complete, they were extremely slow, for what was…read morea simple purchase.. Had requested they touch up 2 scratches, prior to delivery. The morning I pick up the car the repairs weren't done, noticed a large 12" long stain on the hood. How the service department didn't see this, is inexcusable. Salesman said they would arrange to pick up my car fix scratches and buff out the entire hood. Over 2 wks later no response... Called their tech support regarding remote services, left 3 msgs over 9 days, no response received. Left vmsgs with salesman, he would only respond via text. Had them send me the touch up paint, ended up fixing scratches and stain on the hood on my own. Extremely disappointed with level of detail and lack of follow up with Hoffman BMW.

I want to give a strong shout out to Greg Frias , in the Sales Department…read more who is a great professional. I bought my ride remotely, which has its challenges and Greg made the entire process smooth end to end. From sending vids to enabling repairs (fixing small scratch) to coordinating interstate transport , providing all the docs I requested on maintenance etc. If you are in the Waterbury CT area or remote like I was seek out Greg he'll take care of you. Mr Blasius give this guy a promotion! Regards, Rick G.

Blasius Cadillac (Waterbury, CT) quoted a lease in writing, took my license and signed docs to…read more"take the vehicle off the market" -- then demanded more money, saying they calculated their own residual wrong Sharing my experience with documents attached (personal info redacted) so others can judge for themselves. Car VIN: 1GYKPRRL9VZ301014 Timeline: * Aug 6: Blasius Chevrolet/Cadillac sent me their own printed worksheet for a new 2027 Lyriq Premium Luxury (VIN ending 301014): MSRP $69,676, $6,200 discount, $2,000 rebate, selling price $63,476. Their printed lease grid shows $781-811/mo at 39 months / 10,000 miles with $3,000 drive-off. * Aug 7 (texts attached): I confirmed in plain words -- "$3,000 down, then $781 for the next 38 months. No fees, no taxes, nothing else. I walk in, pay $3,000, and take the car away. This is all inclusive." The salesperson replied: "That's right... that is the number," conditioned only on strong credit approval. My credit is strong; credit was never raised as an issue. * Same day, at the dealership's request, I sent driver's license, registration, insurance card, and signed documents, after being told: "just send me your license, registration, and insurance card and I will take the vehicle out of the market for you." They declined to take a deposit. * I wrote, before sending anything: "I am 2 hrs away from your showroom and I don't want surprises after I come." * Before delivery, the dealership demanded $850 per month and more money down. The reasons given: the car hadn't arrived yet, and they had "calculated the residual value wrongly." For anyone unfamiliar: dealers don't calculate residuals -- the bank publishes them monthly and the dealer looks them up. Their own worksheet printed the same 60.0% residual at 24, 36, and 39 months, which real bank residuals never do. Their sheet, their error, confirmed twice in writing. * When I asked them to honor their own quoted terms, the salesperson and sales manager were dismissive. I remain willing to complete the lease at exactly the terms they put in writing. I am filing complaints with the CT DMV Dealers & Repairers Division and the CT Attorney General. Read the screenshots and worksheet and decide for yourself whether this dealership's word is worth it.

Called them up to inquire about a 2015 Mercedes ML350 4matic. The sales person remembered me from…read morethe Tacoma I bought there. Gave me a great price. Held the car for me. Picked it up completely cleaned and just perfect. Have had it for a week and everything is fine. Will go back for a 3rd vehicle soon. Thanks guys As a small business owner I don't ask for reviews from my customers. I see that National has few reviews. That means they are doing a decent job of selling cars with no one complaining. Quite a feet in a society that churns out complaints about the wrong floor mats in their car they bought 5 years ago. lol

Got a car from them today. Super nice and easy! Would definitely recommend them!…read more Mike and Lou were very helpful!

I had an extra car I needed to get rid of, since I can't afford to pay for two cars to be on the…read moreroad, so I decided to bring the old car to CarMax and have them take it off my hands. I worked with a salesperson by the name of Antonio, and I have to say, he was awesome! He walked me through the process step by step, and he was extremely friendly. The transaction was a bit complicated, because I had just moved from out of state, and rather than register the car here, I just wanted to sell it off. They did a great job working through the kinks and helping me out. I didn't get a lot for the car, but it was 14 years old, and I did not expect to get more than I did, so it worked out well for me (plus the savings in not having to register it here, keep insurance on it when I have a much newer car, etc. etc.) Having never used CarMax before, I found the process to be very easy, and I really liked dealing with Antonio.

DO NOT BUY A CAR FROM CARMAX! I bought a car from them on July 11th period supposedly this car was…read moreinspected before I bought it. on July 19th within the 10 day window to return I brought my car back to the shop because of the fact that it felt shuddery and bad they looked at it and supposedly it was fine. On august 4th, my check engine light came up. I brought the car back. It needed it's spark plugs replaced, it's Ignition coil replaced, and the front brakes were down to the rotors. if they had told me, even one of these things was wrong with the car when I came within the 10 day window. I would have returned it immediately. Because it makes the whole thing suspect. They refuse to help me.They fixed the car, they just expect me to take it and trust them. They claim to be the better alternative to buying at a used car lot, i say it's worse, because they operate under the cloak of a big national brand that makes you feel like without the haggling, without the commission.It's a safer bet, but it's not. Which to me makes them even worse.

I got a great deal on a car. They were friendly and welcoming. I would Strongly recommend!!!read more

sales person went beyond to get me the bro a vehicle Tony. He even picked me up from the rental carread more

I travel 30 minutes one way (60 minutes) just to bring my vehicle into United Auto Sales & Service…read moreon 219 Congress Ave. in Waterbury, Ct. I am so grateful to have found such reliable, professional and honest mechanics. On top of these incredible traits, they perform the utmost highest quality of work on my vehicle. Their prices are the impossible to beat and is the cherry on top. I bought a car from someone who told me he had always used this place for any work he had ever had to have done on the car I bought from him. He told me to ask for Charlie. That there is no place better, period. I took my 2008 Lincoln MKZ to them in the summer of 2020 for the first time and I was blown away with the way they eased my concerns about my car. They called me every step of the way. They took the time to explain what they found was the problem, then took more time to properly explain exactly what that problem means and then called me first to ask me if I was ok with them going forward to do the work. They went above and beyond to alleviate any stress I was feeling which made all the difference in the world. Before I found Charlie and Bob, my other experiences with mechanics were always very stressful with no communication and I know now after using United Auto that I don't have to worry about any of that anymore. I trust them every step of the way 100%. I trust their whole process and believe with all my heart that they truly look out for their customers. That they value and respect everyone of us and that they take great pride in their work. I have found my mechanics that I will use for the rest of my life. I would never take the chance of ever bringing my vehicle to anyone else but United Auto Sales and Service. I have this overall sense of relief now as well. I know when I drop my car off that it will be an honest assessment that is extremely thorough and that when I pick my car up that it has been worked on by the best in the business. I always have a smile on my face when I first get into my car and start to drive home. I am never disappointed, never. I highly recommend this place for any and everybody out there who are looking for mechanics you can trust, who are courteous, extremely knowledgeable, who take great pride in their work and who perform the absolute best quality of work in the business. There is nobody else and as far as I am concerned, just United auto Sales & Service. I have no idea why my profile says I am from San Francisco, California. Lol.

I've been bringing my vehicle here for 2 years. The mechanics are very professional, courteous, and…read moreconsiderate. They don't just do excellent repair work, they do it with a level of customer service that makes them an exclusive repair center for many customers. So much so that appointments and patience are highly recommended.

Wow, is an understatement. What a great experience from the first phone call to the completion of…read moremajor tune up. Ted and his crew were absolutely amazing to deal with. Ted meet me at the door when I arrived, made me feel very comfortable and I knew I was in the right place. Ted and I went to look at my car and had a long conversation about my car and my concerns. we then went for a ride so i could show him exactly what i was experiencing. He picked up on a few problems right out of the gate. after our test ride we opened up the hood and Ted spent another 30 minutes looking over my car and explaining so much to me that I was not knowledgeable about. I brought it in for a new clutch job and a standard oil change. I spoke to Ted about doing a complete vehicle inspection and updating the things that were most important. I gave him the go ahead to go through the entire car and put a list together to address his biggest concerns. Two days later I received a phone call from Ted himself. he very thoroughly explained what he found with the car that should be replaced at this time. We also talked about budget. He was very concerned to let me know what things were going to cost, so there were no surprises at the end. I gave him to go ahead to fix everything that he thought needed to be fixed. He also sent me a detailed email explaining everything with price points. During the completion of the work, a couple other things came up which he called and got my permission to move forward with, that needed to be taken care of. My overall experience with Jenetty Racing was nothing short and absolutely amazing. I couldn't recommend them enough if you have a muscle car and want top-notch work done, JENETTY RACING Is the place to bring your car hands down. Thank you TEd and crew for your awesome work, Bob

This review is for those new to the area and/or looking for a new speed shop. I was just in that…read moreposition, and if you're anything like me you'll know half of looking for a shop is finding one that you can trust to do work on your sports car to the same level of trust you would have doing it yourself. Jannetty Racing Enterprises (JRE) recently did work on my modified C7 Z06 corvette. While it was just an alignment and tires, they did more than a great job. Even though tires and alignment seems routine, you may know that it's actually not for sports cars with wide low profile tires and in fact is how I found Jannetty Racing. I called Hunter Engineering (maker of top-of-the-line automotive shop equipment). Jannetty is one of the very few shops in the area that have both Hunter revolution (for "touchless" mounting") and Hunter roadforce (for high-speed balancing along different force/load conditions). They can handle Z06 and Viper-width tires with ease. After putting my new wheels/tires through the paces I can say this is probably the best tire job I've ever had. Even the wheel/tire package I got from tire rack online w/ the same mount and roadforce is not as smooth. The alignment proved a similar experience. Tony is the type of gentleman you hope to have straightening out your car. He's been doing it as many years as I've been alive, so talking with him was like talking with a old-school master craftsmen. He found a somewhat hard to diagnose reason for my rear cross camber being out of wack, with one side having basically a track-like camber degree while the other side more in spec. Taking care of that, he got the camber, toe, and caster all dialed in perfectly. The car tracks straight, doesn't tramline anymore, and doesn't kick under wheel spin. Outside of what was worked on, they have a large team that is clearly passionate about cars. From the moment you talked to their team on the phone, you know you are talking with folks that know the in's and out's. Ted took time to talk cars and share his thoughts on my car and related cars - only found out later he was the owner of JRE. Give Jannetty Racing some consideration since their Yelp rating is artificially low on here (their Google rating is higher, but I wanted to post my review here for that reason). Many dealers will need to have a specialized person (in my case a Chevy Vette tech) to do much of what it seems pretty much anyone at Jannetty can do. Their prices are about what dealers may charge, but if you're reading this, you're probably not bringing in your run-of-the-mill high-volume econobox cars that dealers are best setup for. Looking forward to giving them more of my business.

I highly recommend this dealership! We worked with Miguel Luevano who was just great!!! There was…read moreno pressure we were able to get a really fantastic car they expedited the process so smoothly I could not have asked for a better experience. All the people we came in contact with were very helpful & friendly, Charlie took care of the financial side & he was great i feel very lucky to have found such a good dealership. I highly recommend anyone looking for a vehicle to check out J&M Automotive!

brought a car from there in the beginning of February and within a month and a half the engine…read moredone. I took it back to J&M and they said they couldn't do anything. I definitely wouldn't trust a place like that after what Im going through, and definitely won't be be suggesting this dealership to anyone I know looking for vehicles in the future