I would highly recommend Tappahannock Chevrolet service department. I especially want to thank Jose…read moreand the service department for the outstanding service they performed on my vehicle. Jose went above and beyond knowing I was going to be driving on vacation. He made sure that my vehicle was Road ready and I really appreciate that!

We purchased a new truck here last week. We had been to several other dealerships before coming…read morehere, and their service to their customers is the most welcoming and "family" like. We had our 9 year old son with us and he grew quite bored and hungry through the process. The general manager made sure to keep him fed and occupied, but still within our sights while we decided on which specific truck would best suite our needs and then completing the paperwork. We walked in about 30 minutes before closing and they were content to stay until the deal had closed. I always get an anxious feeling when buying a new vehicle, but their gracious hospitality helped put me at ease and helped me feel confident in our purchase. I'm proud to say that we are now part of the Tappahannock "Chevy" family after buying our truck there!

Horrible dealership. I bought a used truck from them and 3 days later it started knocking. They…read morelooked at it and said nothing was wrong. Even after I showed them a video of another truck making the noise and how to fix it. 1. They offered to fix it at my cost. 2. Sell me a $5000 warranty for 3 years. After I said that wasn't acceptable they refused to speak to me anymore.

This dealership is the family owned type in which nepotism is king, this allows people who…read morenormally would not be allowed to work with customers the ability to do so, as a result, the service is bad, the level of disrespect shown to potential customers is immense, you are unable to even complain about said treatment as they believe their right to act like they do is more important than your rights as a consumer, you know the type, plenty of other places to shop thankfully

Don't we all wish we were treated as well everyday as we're treated when we're shopping for a…read morebig-ticket item? I had a terrific experience buying a used Toyota RAV4 at Grace Auto Sales this week. When I chose the less expensive model of the two cars I was considering, Soto never tried to convince me to buy the pricier model. He agreed that the one I chose seemed to be the right fit. Soto and all of his colleagues were pleasant and helpful. The atmosphere was laid back yet efficient. It's very important to me to support local businesses and a bonus when the business is family-owned. It's refreshing to be in the presence of folks who seem to enjoy their jobs and one another. I will update this review if anything goes wrong with the car. Otherwise, assume I'm a happy customer. NOTE: I suggested to the owner that he consider doing away with the scented candle that was burning in the front office. I made the point that while the candle smelled nice enough, many folks (myself included) are very sensitive to fragrances (as evidenced by the booming market of fragrance-free products). The owner received my feedback good-naturedly enough, but left the candle burning as he walked away. Meanwhile, I had to excuse myself, go out to the car and take an antihistamine, before I could return inside to complete the transaction because multiple chemical sensitivity is a real thing and those of us who have it spend extra time and money to avoid being overwhelmed by the off-gassing of scented products and services. I wonder how many folks complain about not having a scented candle burning when they shop for cars. ;-)

Gave us a bogus quote, took a down payment of$500, then changed the price offered for our trade-in…read more The deal fell through. That's ok; mistakes happen. But then, won't refund our $500, will not respond to emails. Reporting to the dealer board.

We purchased a vehicle from Car-Stop Auto on June 21 and took it to an independent mechanic on June…read more23, who uncovered several serious pre-existing issues. The cost of repairs was nearly equal to what we paid for the vehicle. The dealership initially refused to offer a return, exchange, or cover any repairs under the 90-day warranty. However, as of July 10, they've agreed to repair the issues if the vehicle is brought to a designated mechanic of their choosing. I appreciate the willingness to work toward a resolution and will update this review accordingly based on how things progress.

FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD…read more CARSTOP Auto of Colonial Beach and the owner, Murtaza Mirza, are running a fraudulent operation, and I am now taking legal action against them. Vehicle: 2012 Toyota Camry Sedan 4D SE Here is my experience, step by step: Interest Rate Lies: I was told in person that my interest rate would be 8%, but the Westlake Financial app clearly shows 11.79%. This was a deliberate deception. Monthly Payment Fraud: I was promised a monthly payment of $215, yet Westlake lists my payment as $251. Another lie. Payoff Amount Manipulation: I was told my payoff would be $8,494, but Westlake is showing $10,461.52. Completely fraudulent numbers. I Returned the Car: I took the vehicle back to the dealership immediately after discovering the fraud. Westlake Has Escalated the Case: Westlake Financial has already escalated Carstop and its owner, Murtaza Mirza, as fraudulent because he never responded to their payoff verification request. Regulators Notified: He has been reported to the Virginia Board of Dealerships for fraud and unethical conduct. Law Enforcement Notified: I have also filed a report with the Sheriff's Office regarding his actions. I Am Taking Legal Action: Legal proceedings have already begun. I will pursue this to the full extent of the law. Ongoing Public Warning: I will continue to post a bad review every single day until this matter is fully resolved. DO NOT BUY A CAR FROM HIM: Carstop and Murtaza Mirza are FRAUDS. Protect yourself and stay away from this dealership.

Had been searching for a vehicle for my son for almost 2 months when I noticed a low mile 2019…read moreDodge Charger on their site with the specs we wanted. Only problem was that dealer was 4 hours away. Called and spoke to Nathan at around 4:00pm. That's when the over the top exceptional customer service experience began. We had recently thought we found a vehicle only to arrive at dealer and find the car was sold. Expressed our concern that this might happen again. Nathan explained the VA Select Policy of not "holding" a car if someone came into lot and wanted to purchase. What he did do, was commit to letting us know upon closing that evening (via text), that the car was in fact still available and we could commit to driving there in the morning. But that wasn't good enough for Nathan. He also went the extra mile and took a picture of a scratch he noticed on the vehicle and sent us pictures. Said he would ask the body shop to buff it out first thing in the morning. We texted Nathan when we departed our house at 6:30am (they don't open until 9) and he was then able to remove it from the lot so no one could purchase since we were now enroute. Upon arriving to the location after 4-hour drive, the first thing we say at the entrance was a shiny, newly detailed Dodge Charger. My son was very excited and Nathan proceeded to give us a 30-minute certificate to do a test drive. This completely suprised us, as our experience had been drive around the block with saleperson hovering in back seat. Son was convinced it was the car after driving it for 5 minutes. Upon our return, Nathan offered us beverages and escorted us to his desk for the daunting "sign and make it yours experience". Not once did we feel pressure. No haggling was required (we knew this before we came), and Nathan patiently answered each and every question. Once the paperwork was complete and ready for us to go to the financing department, we all went outside and talked about the car some more. Nathan shared several personal stories with our family and we were happy that we had him as our salesperson. But it didn't stop there. Once Finanace was ready for us, Nathan took it upon himself to take the vehicle to the the nearby service station and top of the gas tank. Outstanding. The financing process was quick and painless as we had pre-approval for the loan. Robert Seeney (F & I Manager) took over from there and made sure all the paperwork was in order since we were from out of state. He was extremely professional and had the personality of someone who took the customer service experience seriously. Bottom line is that our experience with Virginia Select Auto was exceptionally pleasant and we would hope that everyone would get the opportunity to work with Nathan if in the market to purchase a car. Their no-pressure process is something we will never forget. Thank you VA Select Auto!

We worked with Sydney to trade in and buy a pre-owned car. The experience was great with no…read morepressure! We test drove about 7 cars and never once felt like we were being rushed or needed to stop trying options.

I purchased a Highlander Limited from them over one year ago and have never regretted my decision…read more They are a small family owned business that is honest and efficient. The cars are priced well and are reliable. They do not add crazy processing fees, hidden dealer markups, etc. When my teen gets her driver's license, we will definitely purchase again from here.

While going through the sometimes painful task of replacing my car, I saw this dealership in…read moreMechanicsville, VA that I saw a 2007 Toyota Highlander on their lot. My husband and I stopped in, test drove it and were pleased with how clean the vehicle was as well as the low mileage and handling. I had an appointment later that afternoon to test drive a vehicle at another dealership after which I decided to purchase the Highlander from Infinity. I called the salesman and made arrangements to come in the next day to complete the sale. I was given a great cash price and my schedule was worked around in having the car ready to drive off the lot. Infinity is a family-owned and run car lot and a joy to work with. They put the customer first and foremost and follow up with them. I highly recommend Infinity Auto Sales for their professionalism, friendliness, knowledge, after sales service, and am proud to have purchased from a local business. I look forward to a continued business relationship.

I bought a retired state police sedan cruiser from this dealer. I was concerned about the internal…read morewater pump in this engine as they are known to fail. After the warranty expired I took it back to have he water pump replaced. As it turned out Mike had replaced the pump before i purchased the car. A shady dealer would have taken my money and done nothing. Mike checked the car and his records of it and found that the pump was replaced. They charged nothing for looking into this and informed me of the warranty of the pump should it fair in the future. I can not be more happy about doing business with this dealer.

Exceptional service and unbeatable prices. Find my daughters first car there and we're beyond happy…read morewith it. Go here for all your car and automotive needs!!!

In Gary's own words from his web site, he comments that "We know, and fully understand, it would…read morenot be possible without all of the great support and the many referrals as well as friendships that we've built while in business. We will continue to strive in making your car buying experience a relaxed, fun, and stress-free process." Count us among Gary's new-found friends and endorsers. In our case, we had an unusual set of transportation needs. We were looking for a high-end RV to support our plans for cross-country roadtrips. Suffice it to say that our needs didn't match the typical run-of-the-mill item in Gary's inventory. But, leave it to Gary to find what we were looking for... A beautiful, previously owned, low-mileage, pristine condition, Mercedes/Airstream RV! Who could have imagined?!? It has proven to be the ideal vehicle for us and we love it!. This is a great illustration of the lengths Gary will go to in order to make new friends and satisfied customers. We managed to conclude a transaction for the RV quickly and easily. Gary and the other members of his team were very helpful and wonderful to work with. Gary is very personable and plain-spoken in helping to find the right vehicle at the right price. We very quickly felt at ease with Gary and the sense that we were working with a trusted friend. Based on our experience with Gary, we're confident you'll have a similar experience. Though we live in the Washington, DC area, we plan to return to Gary's Community Auto the next time we need a car and I'm sure he'll find just the right thing for us once again. Happy car shopping!

Darryl, Leigh, and Bryce were exceptionally helpful and always straightforward with us while buying…read moreour used car. They were the only used car dealership that we didn't get the creepy "used car dealer" vibe from. I Highly recommend them. However, if you are financing through them be aware that they don't seem to understand interest rates, apr, and terms very well, so do your own homework.

We bought a 2005 Chrysler Crossfire which A2Z was selling on consignment for their landlord. I know…read morethis is not the typical vehicle or transaction that A2Z handles but he really took care of me. He got the paperwork I needed to get a loan from my bank and took care of the MD inspection in a timely matter. I enjoyed working with A2Z on this transaction.

From the owner: The Home of affordable cars…read more Buy Here Pay Here 0% In house financing Extensive inventory under $5000. Maryland Inspected vehicles Warranties Available.