I continue to be amazed at the proffessionalism and integrety of Scotty and his team at Kwik Kar in…read moreBelton. My most recent experience has been getting my engine oil, transmission fluid and real axle lubrication changed out. Although the service wase xcellent as usual, I discovered yet another valuable service on offer at Kwik Kar. With todays' costs on everything rising, its important that car owners have an estimate on car parts that will need replacement in the future for planning and budgeting purposes. Items like exhaust systems, brake pads and rotors, timing belts and chains etc. do and will fail unless replaced prior of failure. Preventive Maintenance. Scotty gave me a good rundown on when I could expect to replace my brakes on my Infinity and gave me a projection of when I will need to replace the exhaust system in my second auto, a Dodge Caravan. This type of personalized care, gives me the peace of mind that I can take trips knowing that my autos are in good condition, all preventive maintainance is up to date and operational systems are being watched by Scotty and his team. Thanks to Scotty and his team at Kwik Kar.

When you returned, our team rechecked and verified that the oil level was within specification to…read moreOEM . During our discussion, it was determined that the oil level had been checked at home on an unlevel surface, which can give the appearance of an overfilled condition. Direct quote from Elizabeth. This is a flat-out lie. Number one, my oil was checked on the level ground inside of my garage. Number two. It was overfilled by a half inch above the top dimple on the dipstick. I don't care what your guy's documented in the system, somebody lied. That is absolutely not acceptable! The fact you thought you had to educate me on what high mileage oil is for is insulting. I know what it's for, that's why I asked for it. Sadly, you just put yourself in the same category as all the other oil change places here in the area. I guess you don't care if you lose customers.

My vehicle has been sitting at the Killeen location since My vehicle has been sitting at this…read moreKilleen location since July 2nd, and what I've experienced is not just poor service--it's a breakdown in integrity, communication, and accountability across Mavis locations. This issue began at the Midland, GA store, where I brought my car in for A.C. repairs. I was sent off with temporary cold air that failed within four months. No one explained the relationship between the compressor and condenser--basic knowledge that should've been disclosed upfront. Instead, I was given a partial fix that felt designed to fail. When I brought the vehicle to Killeen, I was told management had been trying to contact Midland to resolve the issue. That turned out to be false. After finally speaking with both RTMs, I learned there had been no communication at all. I've now paid for a rental car, waited over a month, and been told I'm responsible for the full cost of repairs--despite my loyalty and the fact that a previous repair was absorbed without issue. Only Phillip at the Killeen store showed professionalism and consistency. Everyone else--from store managers to regional leadership--either misled me or failed to follow through. I appreciate Matt Zellars reaching out, but stronger advocacy is needed. I've spent significant money with Mavis over the years, and to be treated like this is unacceptable. This experience has felt like a setup: partial fixes, vague communication, and a system that forces customers to return and pay more. If this isn't resolved, I will escalate publicly and formally. That includes filing complaints with the CFPB and BBB, and naming every store, manager, and technician involved. Customers deserve full assessments, honest communication, and competent care--not silence and blame-shifting.July 2nd, and what I've experienced is not just poor service--it's a complete failure of communication, accountability, and customer care across Mavis locations. This experience has felt like a setup: partial fixes, vague communication, and a system that forces customers to return and pay more. If this isn't resolved, I will escalate publicly and formally. That includes filing complaints with the CFPB and BBB, and naming every store, manager, and technician involved. Nobody I know will ever go to Mavis again. Customers deserve full assessments, honest communication, and competent care--not silence, blame-shifting, and financial burden.

I went in with a nail in my tire and they got me in and out great price ! I highly recommend you…read moreall come there , you can't beat the price and good work elsewhere.

Took my Tahoe in with some alignment issues. They checked my Tahoe out, drove it, put it on…read moremachines and came back with a clean slate. Good to go on my long road trip. Would highly recommend this business for my automotive needs. Great customer service.

Everything was fantastic at Texas Discount Automotive in Cove. Had a bad oil leak, under the valve…read morecovers, shocks were shot, and the motor mounts busted. Everyone is friendly at this business. Their prices are extremely competitive; and when they couldn't calibrate the tire pressure monitor sensors, they gave me a discount. I can't find anything objectionable about their service, and would highly recommend making the drive to Copperas Cove.

Great service. Efficient and timely. Great communication throughout the process. Highly…read morerecommend and will use them again. Had the battery replaced and a window repair for a broken regulator. Competitive pricing as well.

He was able to answer every question I ask. Prices are reasonable. He stuck to his appointment time…read moreand over and beyond to fix my vehicle. Great service and will definitely be using him again.

My car would not start. Jake sent me a reasonable quote for labor, came over promptly, and then…read morequickly and efficiently diagnosed and fixed my bad starter. He also did not upcharge for parts, which I appreciate. Most shops have started up charging for parts they are getting from Autozone and O'Reilly's and claiming that they won't warranty anything that you bring in, even if they literally are the exact same parts from the exact same place from which the shop would have gotten them. I appreciate that Jake delivered value for money, and does honest, good work in a really convenient and prompt manner.

If you're looking for a reliable and honest auto shop, Jones Auto is the place to go. I'm not from…read morethe area, but about a year ago I had an issue with my truck and decided to stop in. Since then, I've been bringing both my truck and my wife's SUV here ever since. Brant and his team of mechanics are the real deal. Most recently, I needed to replace the catalytic converter on my truck, and the dealership quoted me over $5K just for the parts. I took it straight to Brant, and he gave me a fair, reliable price that wasn't even half of what the dealership wanted for parts alone. As long as I'm living in central Texas, they'll continue to have my business.

The most honest auto shop I've dealt with…read more They do the work, they explain everything so that it's easy to understand and do not overcharge for their work.

Fantastic! These guys know their stuff & are super nice. I'll be back next time I need a similar…read moreservice.

These dudes took care of me when I had a bolt in my tire. Patched it up nicely and did a walk…read morearound to tell me to look out for future hindrances. Excellent customer service and pricing was fair. It's too dang hot to be stuck in this Texas heat and these dudes did me a solid!

Took the class to use the facility today & was quite impressed. The staff is very friendly &…read moreknowledgable, even willing just to lend a hand on the job your doing, if you wish. Ample amounts of bay space, equipment and tools to do just about anything that needs done with your vehicle. And for the price of $7/hour (lift bay), you will be saving yourself TONS of money versus going to any other auto shop. Oh and the All Part program on their computer...? That is incredible. If you feel like you need a guide for your job, this program has any make/model along with any job you could think of to help you get it done. I will certainly being doing all my routine maintenance here from here on out.

Beyond convenient if you don't want to pay a shop for repairs you can more than likely do yourself…read more The employees are knowledgeable and straight forward when it comes to everything. The prices?....the cheapest you'll find in town.