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Jake's Auto Repair

5.0 (1 review)
Open 10:00 am - 7:00 pm

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Services - Jake's Auto Repair

Auto maintenance

Oil changes

Auto repairs

4 More Services

Auto battery or electrical system repair

Auto brake repair

Auto steering and suspension repair

Routine automotive maintenance

Jake's Auto Repair Photos

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Recommended Reviews - Jake's Auto Repair

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7
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3 years ago

Helpful 2
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Diagnostic fee is 65$

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Stable Performance

Stable Performance

2.3
(3 reviews)

Amazing service and value. Took my wife's mustang in for an upgraded exhaust, they talked us…read morethrough it, gave us multiple options, and we're able to install the same day! The staff were friendly and accommodating. I will be taking all my vehicles there for their various needs.

My spouse took a car to this shop when it stopped running. After several months of the car sitting…read moreat the shop, the employees said they did not know what the problem was, but kept "wanting" to work on it, claiming they were very busy and would figure it out. When we finally decided it had been sitting there for too many months and should pick up the vehicle there was employee trash inside the car, water bottles, lunch garbage, and work rags from the shop left in the vehicle. We towed the car into the home garage and the car was leaking some new fluid that had not been there before. I get headaches now just from being in the garage because of the fluids the car is now leaking. Racked up a huge bill from the shop to get back possession of the car for the work they claimed they accomplished. No solutions, car cannot run. If we had left the car any longer we probably would not have been able to afford their bill to get it back. It looks to be in worse shape now than when we brought it to the shop. We kept waiting, giving them all the trust and time we could afford. I am worried about missing hardware and incorrect installation. The shop has many cars there sitting because the shop owner claims there is money owed on them. This is very suspicious. I understand that some problems are harder to fix than others but the amount of time they kept our car without a solution was above the top. I recommend people look elsewhere if they are looking to keep their car. I don't know much about mechanics but I do know that are a lot of different ways people get into bad situations and this has all the hallmarks of sending someone unknowingly into a bad situation. This is just a warning, I am not a mechanic.

Chuck's Garage

Chuck's Garage

3.8
(46 reviews)

Super satisfied with the service received @ Chuck's! I had a list of items for Chuck's team to take…read morea look at on my 2004 F-150. The extremely nice lady running the office was 100% honest with me and let me know that they were extremely busy and had vehicles parked out in the street that they still needed to check out and it would be right at 2 weeks before they could check my truck out. She was pretty accurate with that timeline. They checked out my truck and got me a quote (their phones were having issues - so she worked with me via Text (which was awesome as I could handle this all the while continuing my work day!)). She provided me both a quote and ETA of the repair which I promptly agreed to. They had my truck wrapped up & ready for pick up just a few business days later. I picked my truck up and the same nice lady gave me a run down of my repairs and their findings as well as instructions that they put dye in my A/C system so if I had issues just give them a shout. I drove the truck home but still had concerns with the A/C. I texted her and she told me to drop the truck back off. Shortly after our exchange I dropped the truck back off - but had another lengthy discussion about what I was experiencing. Chuck's team took another crack at my problem (Basically the A/C had no freon leaks, and would at times take upwards of 30 mins to cool the truck off. It just didn't cool like it used to.) Within just a few short days - I was given my diagnosis - I wasn't crazy!! I received my quote & ETA of the repair just like last time and Chuck's team delivered once again! I definitely got what I paid for. And like many others - I am a satisfied/happy customer. Definitely my new go-to mechanic!

WHAT A RIP OFF! To make this long story as short as possible, I called Chuck's Garage and told them…read moreI needed to have AAA tow my truck there to see what the problem was. I told them that the engine starts, but was riding rough and acting as if it was going to cut off. I thought maybe I put some bad gas in it. My second thought was, maybe I needed a major tune up (since it's been a while). I agreed to pay them $102 to find out what the problem was. So, after they start looking at the truck, Andrew calls me back and says the mechanic has an "idea" of what was wrong with it; but needed to do a different diagnosis for an additional fee. They should've said this was a possibility from the beginning. He then told me that he "believed" it was a bad timing change/belt (or whatever you call it). He said the fee to do the second diagnostic was $600 (which was 6 hours labor). This second diagnostic was to check and see, but it wasn't guaranteed that this was actually the problem. When he gave me the cost of second fee, I immediately refused to pay it. Who has $600 to spend on a MAYBE diagnosis? If I agreed to do the diagnostic and that's not what the problem was, I would still owe $102 (for the first diagnostic to NOT tell me what the problem was)... WHAT?? I would also owe $600 (for the second diagnostic). If I then agreed to do the second diagnostic, it would be $700 plus $2300 to fix the timing change/belt. Well, I'm not rich! So I can't afford $700 on a hunch that may not even be the problem. When I told them what my truck was doing and why I needed to have it checked out, that should've given them a general idea of the few things that could be wrong with it. If the guy had told me from the very beginning that if would possibly need a second diagnostic, I would've refused the first diagnostic. I'm not a mechanic, nor do I know anything at all about cars. So, how was I supposed to know they wouldn't find the problem (which is why I agreed to the diagnostic test in the first place)? I just wasted money and one of my AAA tows for absolutely NOTHING. I guess they have to keep the money coming in some kind of way. Yeah, it's $102, but that's money that could've been used elsewhere. The truck is still not in running condition. So, I'm back to square one. Thanks a lot! IN RESPONSE TO CHUCK'S MESSAGE.. In the third paragraph, you say that I approved the diagnostic with my signature. Yes... I approved the FIRST diagnostic ONLY. I paid for a service I DIDN'T GET. It's not rocket science! Maybe you guys should be honest and let people know upfront that there's a POSSIBILITY you'll need to do additional/more expensive test. If you had told me this, I would've had you guys do the first test. Then, you wouldn't have my signature at all. LASTLY: Him explaining what the mechanic has to do to diagnose the problem with my truck is TOTALLY IRRELEVANT to the fact that I paid for them to diagnose it and they didn't. End of story...

Jake's Auto Repair - autorepair - Updated June 2026

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