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    HMS Plumbing

    4.8 (119 reviews)
    Open Open 24 hours

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    Response time

    10 minutes

    Response rate

    100%

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    The phone call from Sunday and the lack of text back. I don't have records of the call from two years ago.
    Amanda L.

    Wish I could rate this business on their work however, after attempting to reach out on two separate occasions two years apart, I was left ghosted both times when I was told I'd get a quote. It's unfortunate because they obviously have a great reputation for a reason, unfortunately, they just couldn't get it together for me. Thankfully, thanks to their lack of communication, I found a temporary $20 solution to some valve replacements I need so now I have time to get the project done that I had scheduled and I can find a new plumber once that project is done. It was mentioned in a reply to another review with the same issue that they have been extremely busy which is believable given their reputation in the community, however, simple communication of "hey, we're slammed so it will be a day or two to get you a quote" goes a very long way.

    Sent 2 trucks for this job
    Duan D.

    Great group of guys to work with. We had a leak from the main water line going into our house and it was leaking. Reach out to them and they were able to send out one of their guys to check and confirm where the leak was coming from. Didn't charge for the site visit on a Saturday (which is pretty awesome), sent me an estimate and we were a go and were scheduled me for the following Monday since the supply house was already closed. Crew arrived between the time slot that they provided and made quick work of the job on a rainy Monday afternoon. They sent a crew of 3 to assist with the work, they were able to replace the offending line cleaned up the area and replaced the patch of lawn that had to be dug up to access the line. Would highly recommend them as they're super responsive and do quality work.

    Denise J.

    This company deserves more than 5 Stars. After a huge rainstorm I noticed 2 small puddles of water underneath my master bedroom window. I called a plumbing company I normally deal with. This particular plumbing company after assessing the situation concluded there was no pipe leak and suggested I contact a roofing company. HMS Plumbing & Construction to the rescue!! Jose Negrete used a Drone to look at the roof of my home and found no work needed to be done. He said my roof was in great condition and there were no visible broken tiles. I love that Jose was honest with his recommendations. I definitely recommend HMS to anyone that's looking for a honest and reliable company.

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    Photo of Diane R.
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    27 days ago

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    Chris S.

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    3 months ago

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    Chris S.

    Thank you sir

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    26 days ago

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    Chris S.

    Thank you Ruben

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    1 month ago

    We can always count on Chris and his team. Squeezed us in during some down time on some larger re-pipe commitments.

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    Chris S.

    Thank always for depending on us for your plumbing needs

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    5 months ago

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    Chris S.

    Thank you John we appreciate you as well

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    11 months ago

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    Chris S.

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    Photo of Amanda L.
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    1 year ago

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    Chris S.

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    2 months ago

    Chris and his team are always fast, efficient and communicate! They stand behind their work!

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    Chris S.

    Thank you Kim

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    2 years ago

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    Chris S.

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    1 year ago

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    Chris S.

    Thank you glad we could help

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    4 years ago

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    Chris S.

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    1 year ago

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    Chris S.

    Thank you very much

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    2 years ago

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    Chris S.

    Thank you Marc we appreciate you taking the time to review us

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    1 year ago

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    Chris S.

    Thank you for your review and continued support

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    1 year ago

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    Chris S.

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    2 years ago

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    Chris S.

    Thank you very much for taking the time to review us

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    2 years ago

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    Chris S.

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    2 years ago

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    Chris S.

    Thank you for taking the time to review us. We appreciate you

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    Photo of Nicole D.
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    2 years ago

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    Chris S.

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    2 years ago

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    Chris S.

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    1 year ago

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    Chris S.

    Thank you sir we appreciate you as well

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    1 year ago

    Chris and his team are fantastic! They respond quick, and their pricing is fair and straightforward. There is no job he can't handle.

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    Chris S.

    Thank you we appreciate you taking the time to review us

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    3 years ago

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    Chris S.

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    3 years ago

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    Chris S.

    Thank you I’m glad we were able to remedy your problem

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    3 years ago

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    Chris S.

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    3 years ago

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    Chris S.

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    2 years ago

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    Chris S.

    Thank you

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    2 years ago

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    4 years ago

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    Chris S.

    Thank you for the honesty and the kind review

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    Photo of Ivan H.
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    3 years ago

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    Chris S.

    Thank you we appreciate your business

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    2 years ago

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    Chris S.

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    3 years ago

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    Chris S.

    Thank you for your patronage

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    3 years ago

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    3 years ago

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    Chris S.

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    2 years ago

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    Chris S.

    Thank you very much for the kind words

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    4 years ago

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    Chris S.

    We appreciate your business and continued patronage

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    4 years ago

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    Chris S.

    Thank you for the great review

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    2 years ago

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    Chris S.

    Thank you very much

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    4 years ago

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    Chris S.

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    3 years ago

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    Page 1 of 3

    Ask the Community - HMS Plumbing

    Review Highlights - HMS Plumbing

    Chris and his crew go above and beyond, from your 1st call to your last, impressive communication.

    Mentioned in 66 reviews

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    Friends & Family Heating And Air Conditioning - Friends & Family Heating and Air Conditioning

    Friends & Family Heating And Air Conditioning

    (761 reviews)

    Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

    The customer service here is awesome. The service here is great however I do find that these guys…read moreare always telling me I need this and that fixed. My air conditioner went out years ago and they changed it out. At the time they also wanted to do my furnace I told them no which my furnace was still good for another couple years and then they came back changed a part on it saving me a little money but the. It went out so I had to shell up the big bucks for it. The value here I do think is better than other places but I wish they would work on the upsell a little bit because times are tough and we don't need that but I do trust this company for things I do need.

    J Martin Indoor Air Quality

    J Martin Indoor Air Quality

    (720 reviews)

    For a home I manage with an aging (nonagenarian) tenant it was decided to install A/C to the…read morecurrent system so that health and safety were adequate. We had contacted a local company and, while the quote and scope seemed adequate, the plan for condenser placement was not great and I had sticker shock. So I went to YELP and found JL Martin. I am so glad I did! Jared toured the home, and came up with a great plan for a new system and was able to come in around 3K less that the previous company. I appreciated the 'out of box' thinking! This included working with the city permit process as well. The biggest hold up was actually the city acknowledging and passing the plan. Once that happened the JL Martin team scheduled quickly and the install was completed in under a day. The install team was incredibly respectful, explained everything that they were doing, and took great pains to be as unobtrusive as possible. They gave me the guidance on what to expect with the state inspection and city, made sure I understood what the filter requirements would be in the future and the city signed off within 10 days of install. I could not have asked for a better experience! They really work with you and everyone, from installer to office staff to upper management were amazing, responsive and helpful. They deserve all the reviews that encouraged me to reach out to them.

    I had my office mini split heat pump replaced. As scheduled Crispin and Kevin arrived on time to…read morestart the job. They did an excellent installation. And they cleaned up the job site afterward And, I am very happy with the concealed AC condensation drain line. It will be concealed behind the drywall in the garage. It drains directly into the laundry drain. Hats off for a job well done. Also, a shout out to Jesus Ochoa for arranging interest-free, 18-month financing.

    RC Air Conditioning & Heating

    RC Air Conditioning & Heating

    (76 reviews)

    100% the best experience I've had with an HVAC company or maybe a contractor in general. I had been…read moredealing with horrible and unprofessional contractors sent by First American Home Warranty, so I decided to hire my own company, and the difference was night and day. From the beginning, I spoke with Anthony, who I believe is a manager or scheduler. He was incredibly knowledgeable about the issues I was having with the furnace. He was patient and explained the different parts of the furnace in a way that made sense, instead of it all sounding like a foreign language. He was also very responsive and text-friendly. On top of that, he gave me advice to contact my warranty company and get written confirmation of what they would and would not cover regarding costs. He didn't have to do that, but he made it clear he didn't want me spending money unnecessarily. The technician they sent was equally great. His name was Andrew, and he was on time and communicative throughout the entire process. I was at work, and he provided constant updates and photos. He went above and beyond with the service and even swept up the garage before leaving. All in all, I would absolutely recommend going with these guys. I know we're all trying to save a buck here and there, but you truly get what you pay for. These guys are top of the line. I hope I don't need HVAC service again anytime soon, but if I do, I know exactly who I'll call.

    Great response time and reasonable pricing! Our furnace motor blower went out and they were able to…read moreschedule me for repair the next day. Andrew was great and was able to replace the part in a timely matter and was really nice. Will recommend.

    HMS Plumbing - plumbing - Updated May 2026

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