I had a very bad experience with these people at Griffith shop and cedar lake. Told me my car was…read morerepaired. Rebuild the transmission. When I pickup my car the very next day it was doing the same thing as before I had it towed to the shop. Had it told back to the shop they told me nothing wrong with my car. Said they drove it around all weekend and it was all good. I don't believe they even tried to drive it,because my odometer reading only was a couple miles difference from when I had it towed in. The owner argued with me. Offered me a refund and then changed his mind.Sadly I will not do business with them again.

Best place for all issues mechanical!! Every time I take my car I am BEYOND happy.read more

Sensor replacement for my truck. It was done well and efficiently. I was also pleased with the cost…read moreand the service.

I dont know where Frank is these days, I dont see him at Firestone anymore, maybe retired. The…read morecurrent people there are nice, but quality has gone down over the years since the younger crew took over. A couple of friends of mine agree. Sometimes you have to take the car back multiple times to get the problem fixed. Often they seem stumped on trying to diagnose a problem in the first place.

Had my vintage trucks front end aligned. Great group of people that were very helpful. Manny was my…read morepoint of contact and while the truck was on the lift ,did a comprehensive once over. Did not try to upsell me and was friendly and professional

I own a 1997 Lincoln Town Car that is a family heirloom, my father purchased it brand new. I have…read morebeen taking this car to Exhaust Masters since 2019 with no problems at all. Well, that has changed, I have, in the last several months, taken the car to Exhaust Master 3 times for the same issue, stalling when either driving at slow speeds or at stops. Each and every time it is something different, Mass air filter, IAC, another Mass air flow sensor, NONE has worked due to the inept diagnosis it has cost several hundred if not thousand dollar and I am no where near to having this situation alleviated, in fact it seems to be worse. They now have diagnosed it again with a crankshaft position sensor, and guess what, that is another 500 dollar repair. Do you see a pattern of ineptness or just plain thievery going on here? I do, this is why I will never ever take a vehicle to this establishment again. It is incredibly frustrating to deal with "parts cannon" mechanics--where they keep firing new parts at a problem on your dime without fixing the root cause. When a shop replaces the same sensor twice (the Mass Air Flow sensor) and the car still stalls, it's a massive red flag that their diagnostic process is failing.

Professional Technicians that put great attention to details. Took my F-250 for a check engine…read moreissue and was fixed sooner than expected. got me on the road quick and the price was fair! would recommend specifically if you have a diesel truck or fleet that needs a attention!

My husband went to get a lever fixed on is car in order to pass an emissions test on 8/23. There…read morewas a $110 diagnostic fee to just look at the car plus an addition $110 fee to fix the lever. The cost to fix the lever should have been mitigated by the diagnostic fee, but that's a different story. A week later, 8/31, my husband goes to pop the hood on his car and the lever came off. My husband literally just paid $220 for the lever to be fixed so he calls the mechanic to explain the issue. The mechanic literally says "So what do you want me to do?" That is extremely unprofessional as my husband was just saying that he shouldn't have to repay to fix something that broke less than a week later. The mechanic did say to bring the car in, however, my husband was just trying to confirm that he wouldn't be charged again as we don't live close to the shop. The mechanic said "well I don't work for free" Get some respect when you speak to customers. No one was asking for free service - just to right the wrong. I 1000% do not recommend this mechanic.

Came in here to get a oil change then they finally found out what the noise was off my 2008 Nissan…read morethat the dealership had trouble finding they corrected the problem & never heard the noise again the staff was extremely nice never felt any pressure about getting other things fixed . Gave me a ride home & picked me up as soon as job was done . Very greatful & will be back !

I would highly recommend this place. My wife and I were traveling from Florida to Illinois and our…read moretransmission gave us troubles and we decided to drop our car off here and stay the night at a hotel. Dan contacted me in the morning and they got right on it. An hour or so later he called and said the pump was bad and there were numerous transmission codes. He gave me a quote and was upfront with me that it may actually be more once they tear into the transmission. Understandably, this wasn't something that could be fixed within a day or two. I told him we would have to have it towed to Illinois and then rent a car to get back. I tried to pay them for diagnostics but they refused and said it was their policy to give free diagnostics and estimates. Dan said to have anybody that ends up working on the car to give him a call and he would let them know what they found. I felt really bad I wasn't give him my business, but told him I'd write a review. If I were to ever live in the area, this is undoubtedly be where my vehicles would be serviced. Dan and the secretary were very good people. I wish more shops consisted of people that genuinely cared about helping people like them.

Horrible service by ROGER and STAFF brought my car in for a simple battery change and I get my car…read moreback with my whole right rim bent up and scraped I asked Roger about it and he started slamming the register and yelling and my car wouldn't start after pick up I'm still without a car HORRIBLE HORRIBLE service DO NOT BRING YOUR CAR HERE

I have taken many cars here with complete satisfaction. I have referred a lot of friends here too…read more They never let me down in over 30 years as a customer. I moved out of state and I miss Wally, Rick , and Roger.

Place came highly recommended and I am beyond let down almost 2 months in the shop after being…read moremoved from the last one I've been told 3 different reasons why the car isn't ready and is taking extra weeks at a time extra , supposed to get back today and very predictable it's not ready damage at last shop was quoted under 5 thousand Tom and Ed's quoted almost 9thousand you almost think they are damaging the cars themselves due to negligence or incompetence Gerald has a terrible attitude front desk wasn't any better how this place is open is a shock to any series business highly disappointed and made sure to tell everyone I know to never come here

I have used Tom & Ed's for years now. I honestly can't say…read moreenough positive things about them. The front customer service is friendly & helpful. They are fair and honest in their assessment, transparent about the process for repairs, and are sure to get your vehicle back to you as quickly possible without compromising the integrity and skill of their work. Their paint and body work team is amazing! Highly recommend for all of your repair needs.

I do not recommend!! I paid 530 for nothing to be fixed still have a check engine like for a…read morecylinder 7 misfire and tune up, that was supposed to be fixed now he telling me to pay for something else to get more money out of me

Mark is always so amazing. This is a car mechanic that I have been trusting for over six years…read more Great prices and can be trusted.