I was not sure what to expect when walking into a Hobby Lobby for the first time. Boy, was I pleasantly surprised! This place is Craft/DIY/Pinterest heaven! Kind of like a Micheal's meets Home Goods meets Hell Yeah (even though the Christians ran joint might not like that reference too much)! If you see something on Pinterest and need to find the materials/tools/etc. necessary to do the job, most likely you will find them here! The odds are forever in your favor. If you are looking to spruce up that living room or your man cave, you will even find decor items to help. I could easily spend a week and thousands of $$$ here....and I'm sure you could to. Leave the credit card at home! read more

I spent 1hr or so shopping for the right fabric for this old chair that I am attempting to refurbish hense the time I had a lot of questions. My questions were answerd and advise was taken. The floor personnel Rocked! The manager on the other hand not so much, I didn't get her name she was blonde my cashier was Katrina C she was great. Let set the stage: I was next in line by the way this was the return line I didn't realize that when I got in line, but it explains why it took a little while. Katrina ASK FOR change MANAGER brings change and informs Katrina that the quarters may be short, so now Katrina has to count them. Manager comes over, and ask the customer behind me if she is purchasing something and to follow her to the next register. I asked her Was She Kidding? She looked confused, I not. 1. Manager should check the change she should have chosen a different roll, not tell her cashier to count it while there is a line. 2. Manager should have stated that she would take the next person in line. 3. When a customer tell you the they have been waiting, trying to blame Katrina was wrong. KATRINA is trying to protect herself. 4:30pm on Tuesday read more

from any type of arts and crafts this awesome store had it all..theres the most neatest things for any holiday or decor for your house or as a gift read more

Best store ever, for everything! I redecorated my whole room in their furniture as well as pictures and what not to hang on the walls. They have amazing brands of oil paints and acrylic, where at some craft stores they only carry cheaper brands. I also really love as recommend looking at the fabrics they have. It can be really hard to find rooster fabric or the farm house feel and they have them all! read more

i love the store and everything inside of it and i always end up coming out of the store with more than i intended! However today a cashier compared me and my sibling to his chihuahuas due to my family having some troubles at checkout. I'll still be coming to this craft store because i love it but what that cashier said shouldn't be said to customers face to face. read more

My husband is a mason, and was building an outdoor fireplace in the west valley last week. We live in northern phoenix, our 6 yr old daughter had early release from school on wednesday and i had the day off so we decided to go with him and have a girls day shopping around all the stores ive seen off the I10 in that area. We have a hobby lobby near our house but with my work schedule i havent been able to make it in there. So i was super excited on our way to dropping off my husband when i saw a hobby lobby, and even tho it was about 8 miles away from where i planned on shopping i was glad to make the drive since i have been trying for weeks to make it in there. I wasent looking for anything specific just wanted to check it out. So the minute we walked in one of the employees said "welcome to hobby lobby" and the look on her face u could tell she had some kind of problem with me. As my daughter and i walked through the first couple of aisles i felt uncomfortable, it felt like the employee with the dirty look was following me through the store. Everytime i turned around she was there, i could feel her staring but once i turned she would appear to be working (re organizing merchandise ect .)..after a minute a male employee joined her. And no matter what aisle we went to they were both there. Same story. I would turn to look at them and they would suddenly look away pretendung to be busy Finally i said "why are u following me?" she replied eith attutude "no..i work here maam". Hmmm ok so we continued through the store with with those two employees never more than 5 feet away from us. I was beyond uncomfortable and ready to leave at that point just about halfway through the store and with my daughter in mind i didnt want to start a scene..so i went to check out with the two items we had picked out thus far. She pretendedto "work" right near me even then. We walked outside i started my car and dvd player for my kid and stood outside in a rage trying to call my husband. The male employee came out and was gathering carts and picking up trash in what to me was an obvious attempt to get my liscense plate number..i confronted him and he said "just doing my job maam" i said "whats your job? To harass patrons innocently shopping with their kids?" he said that someone saw me "put something in my purse" i said check it than! He put his hands up like no im not gonna do that then walked inside. Ive never felt so umcomfortable in my life!!! I have a dermal piercing on my cheek bone and neon red hair. That woman looked at me and put me in a box as a criminal theif. If they honestly thought i had stolen something isnt it their right to detain me and call the police? Oh yeah she didnt know i stole she thought i was going to steal, theres a big difference there. Judgin someones character and morale based on hair color? Hobby lobby just lost another customer read more

MY FAVORITE PLACE IN THE WHOLE WORLD!! LOL! Being the crafter that I am, I frequent Hobby Lobby weekly. I find everything that I need and more and always receive coupons attached to my receipt just about every time that I check out. I could literally spend hours in this store! :o) read more

By far, the WORST of all the Hobby Lobby locations in valley!! I have been to six other locations besides this who all have supurb customer service with knowledgable staff and competent managers. Glad I am only visiting this side of town. read more

I spent the months before my wedding bouncing between Hobby Lobby, Michael's and JoAnn Fabrics searching out supplies for my DIY projects. Hobby Lobby was usually my first go-to because it is closest to my house. Yes, their selection is huge, but often lacking in the items I wanted. The rubber stamps, ink and envelope options were skimpy. Closed on Sundays, which is very inconvenient. Corporate says it's so employees can have family time, which is a crock - it's nothing more than a cost-saving measure. I prefer Michael's. read more

I used to like coming to this store because they have a variety of crafts. Although, they are a bit pricer then other stores. They do have a weekly coupon (like Michaels craft store), usually 40% off one regular priced item, ONE coupon PER DAY. Now this is stupid. Any one can get their coupon on a smart phone. Which means you can use it again and again if you really want to on the same visit. Just have to return to the store multiple times without getting caught. Just don't go to the same cashier (like I did-mistake). I wanted to purchase three custom matting. They are not cheap. I ordered three matting, took two to check out with a frame. Then return to pickup the other matting and a frame. I couldn't carry out both frames because they were quite heavy and their shopping cart is too small to hold. When I was ready to check out I took it to the same cashier. She recognized me and wouldn't let me use the same coupon on my phone. If I would've known I would've went to another cashier. I spoke to the managers and both managers rather throw away the already custom cut matting then to sell it to me with coupon discount. What a way to run your business. Terrible! The managers were terrible and arrogant. Insulted me for not reading the fine print. I will not return to this store or any hobby lobby again. read more

I thought this location was great. I went there last night to buy some fabric for some crib bedding I'm making for the new arrival and they had a great selection of fabrics. Great sales on them too. Most fabircs were 30% or so off. Place is very easy to find items too. read more

I absolutely love what hobby lobby offers as far as crafts. But this location has by far the worst customer service! You guys should really appreciate your customers because if they weren't there you wouldn't have a job! read more

I love love love love love Hobby Lobby! (Did I say I love it? Cuz, I LOVE it.) It's clean, it's HUGE and the staff are very friendly and totally unlike the grouchy bitter old ladies that work at Michael's. read more

Great store with great selections and awesome customer service. They have a broad selection for creative ideas and decorating and craft making. read more

LOVE This place! HL has everything you need and more. Prices at times seem to be more like Pier one import but just not as high. Staff is not the friendliest. I still love and support this place for its values. read more

Like the merchandise but bad customer service. Each register has a light by them and 2 were on so I go to the 1 that actually has an employee there. 2 people ahead of me while manager and 2 employees are standing there 1 was dusting..there happened to be another cashier on way end with no light on that customer went up to after seeing me wait a while. Those lights are misleading and 3 employees including manager shouldn't have customers wait. By time I got to cashier..zzzzz...she started to help me but ..a female walks into store and asks her a question so she stops helping me and decides to continue with female who just walked in. She was paging someone to help her. I told her why am I still waiting. No answer . ......445 pm Saturday July 9 read more

Oh my gosh! This is like a Costco for the hobbiest/decorator/crafter/etc. in you! This was my first visit and I should have brought a chair for break times. I spent several hours in the store looking at hobbies I've not thought of before. I'll be returning tomorrow to select some picture frames as they had a great selection of pre-made and they can also custom make frames as well. read more

I love Hobby Lobby ! Whatever it is I'm looking for in the crafts, home and more, department, it's always here. Great prices, helpful staff, all the good stuff ! read more

Tells me she can't accept the hobby lobby coupon from an app, it HAS to be from the website, which is stupid because it's the SAME EXACT coupon. I use the mobile coupon just fine at the one near Arrowhead.. I'll just stick to that one from now on. read more

Great store always clean and have everything I am looking for. Love how they have the 50% off candle sales. I wish they were open Sundays though. read more

I've been here a few times and have been able to find what I'm looking for each time. Friendly staff. I'll probably write another review based on my framing experience but this is a huge store. You can probably find anything crafty here! read more

Joseph (Joe) should be recognized formally by his management for providing excellent customer service. He is friendly, helpful, and made our large transaction experience pleasant. I was a bit worried that we would be there for a long time having three carts full of items to check out, but he was efficient and very knowledgeable which helped make everything go so smooth. read more

I was visiting my sister in Albuquerque when she took me to hobby lobby for picture frames. when I walked in I loved everything I saw instantly!! I got a few items and a business card. when I got home yesterday I went to their website and found out there's a location 3 miles from my house!!! I just had to go and sure enough everything I seen from the other store!! I LOVE this store!!!! best selection of everything!! read more

The best craft store in the area! Love going to just look at all the cute new home décor. I love to do crafts, so this is my store! You can find anything and everything here, and usually anything I need to buy is on sale. If not, I wait a week or two, and it will go on sale! It is nice to have this store so close to where I live, don't have to drive far! read more

This store has everything you need for crafts!!! Great merchandise. Lots of fantastic ideas:))) I love this store!

When I decided to attempt a wall gallery there was no doubt where I would be heading. This store is amazing! Unique finds, inexpensive pricing, and this particular location is cleaner than most. Love it! read more

Hobby lobby is the best i always go there when i want to decorate something they literally have anything u can ask for i love going there n always find what i am looking for espically if u are moving into college dorm hobby lobby is the place to go they have cute room sets for example paris theme there has bet set light posters and some go find put for yourself ! read more

I love hobby lobby! I can ALWAYS find something here! There are always things on sale, and they have a great selection. I think it is great that they are closed on Sundays, for worship, and family time. What ever happened to those days!? The only thing I would change is for Hobby Lobby to accept competitor coupons. Michaels, and Joanns accept Hobby lobby coupons, so why not do the same? read more

I will NEVER go into a Hobby Lobby again. I purchased 2 small frames for a total of $16 and decided I needed bigger ones instead. In order to return the frames, the clerk needed to record my drivers license number into their computer system. This is complete invasion of my privacy and puts me at risk of identity theft. Needless to say I was so mad that I never bought the larger frames. Other stores that I shop in never require this information when I return items-- even items at a much larger cost. I do a lot of decorating and crafts--- but never again will I shop at Hobby Lobby. read more

The store is dirty, cluttered,--it is like the cheap,cheap arts and crafts of walmart. will never go back especially when I did find someone to help me--she was rude. read more

i went in here the other day to finish up some last minute christmas shopping and also look at anything i wanted to add to my home or get creative with. the staff member who helped me was extremely helpful in recommending acrylic paints that my aunt would receive for christmas and she loved them. my only bad thing is that the store was extremely cluttered in some areas with stuff on the ground. i wish people would be kind to stores products, but i do think that the staff still should have made sure it was clean. overall i love this place for all my crafts and decorating needs read more

It's so hard to come to this place for 1 thing and leave empty handed! they always have so many things to look at... I consider this the adult toy store! read more

The laziest store EVER! We asked so many people for help to purchase paint in the model car area since it's on lock down and no one would come. They said that they were busy and someone would be there soon. 30 minutes later we decide to just purchase a few things and went up to the front and 3 workers are standing around talking and joking around. I just threw what I was going to pay for on the closed cashier stand and walked out. Told the lady "yeah, you all look really busy". read more

Fantastic store I love the great variety they have of just about anything you need even for parties and home; better than Michael's. The coupon sure does help and things are always on sale and a friendly staff. Check out lines are sometimes long, but what do you expect from a store that's always busy. I love this store and that they are a Christian based company! :D read more

I will defiantly never return to this location maybe even the company in general. I went into the store earlier in the week and the lady "helping" me with fabric could not look any more miserable. She acted as if I annoyed her by having her cut some fabric for me (which is her job). I went back to the store to return some items and a different lady "helped" me, and again with so much attitude. Both ladies spoke down to me and acted as if I was a burden. Awful customer service. I used to enjoy shopping at this store but with these two TERRIBLE experience, I will now shop at another craft store. read more

The wife wanted to go to Hobby Lobby to do some Christmas shopping, right of Mcdowell at 99th ave..... Pulled into the parking lot, a few cars but looked kinda bare. Then, a lady who was walking back to her car said that they were closed. There were 3 other cars in the parking lot, apparently no-one knew that the Hobby Lobby would be closed on one of the busiest shopping days of the year... it was Sunday, December 19th... In the 3 or 4 minutes that I was in the parking lot there were at least 5 prospective customers, wonder how many that would have added up to over the course of the entire day....Most normal people work Monday thru Friday and can only shop on Saturdays and Sundays, why would a store like Hobby Lobby be closed on not only one of the busiest shopping days of the year, but also one of the 2 only days during the week that most people can get out and shop??!! The answer? The company is owned by Mormons.... Sunday is a day of rest. Doesn't make the tinest bit of business sense though, they probably lost 10 percent of their sales for the month of December as a result of being closed on Sunday, December 19th. read more