This is the only store that I know of that has upscale furniture, artificial flowers and…read moreaccessories. We used to have stores like this in the Dallas area where I live, but not any more. So, I do all my accessory shopping in Houston at The Accessory Place.

Although they have some very cute and interesting pieces ,their customer service was not what was…read moreexpected for a high end accessory store. On the day I went, there were several designers working and only 2 customers in the store. Neither employees were wearing masks and both were coughing ferociously. Houston air sometimes does that to you. However , neither employee asked if I needed anything as they passed me several times. *note....I rarely , rarely give 2 stars for reviews . As 1st impressions go and as someone who has tried to go here a few times but barely miss their closing hours, I was looking forward to adding things to my home from this establishment. Customer service is a big plus with me and a quick smile or " Can I help you " means alot to me as a consumer . (2 stars for the beautiful items inside 1 star for the customer service.) Also, if you have allergies or possibly Covid , wearing a mask might be considered important as an employee since customers who see you coughing furiously may decide to exit the store .

Stop by here to take a conference call on a Sunday. I wasn't going to make it to my destination…read morewithin the time frame. I was able to grab a corner of a table, and then she point out a desk near the back corner was perfect. I was able to have my call /meet successfully. The end before departing. I want to ask a question and thank them for the kind grace. But the manager I believe it was, was bit a bit dismissive. Which left my mindset feeling overwhelmed and frustrated. She later asked if I had a question, yes I did, but I lost my train of thought from her dismissive attitude. Sending her and the team love and light.

From leather furniture goods to fun Christmas items to candles to c tables , this West Elm has some…read morereally unique items. I bought my 2 C tables at West Elm, and were they reasonable prices? Not really .However, sometimes, you may want to splurge and treat yourself. Service is always helpful when I come in and even if they are busy I typically have someone asking me if need help. They are located in City Centre and parking available in front of store.

Dropped by LAM Bespoke on Saturday as shopping for a new sofa or sectional and some accessories…read more The store is filled with beautiful items and there is lots to look at. Most of the sofas look to be custom which is what I am looking for. Several accessories were on sale. This place has several great items to purchase but they were busy. Nobody greeted me. Nobody asked me if I needed help so I looked, took some pictures and left.

Cute furniture Customize your own…read more Easy parking front and back of store. Beautiful furnishings. Decorative touches. Design artists to help assist you. Cute modern wall art to assesorize your home. Fun things also such as decorative matches and match holders. Customer service was super friendly and helpful. Been in business 6 years and has another location in Upper Kirby.

Great hidden secret in the Memorial Area that offers cute seasonal gift items and more…read more The owner Sarah started this whimsical gift place named Iris after her great grandmother who remembers in her youth how she would pick up Iris flowers . As a homage to her, she chose to offer baby items from newborn to 24 months and some larger sizes for older kiddos as enter on the right in the store . They even offer monogramming and etching to personalize your gifts and purchases. As you walk through the spacious area to the left of the store you will find fall items, holiday items ,things that smell delicious, spices and more . As a female owned business, she even has pop-up businesses in her store to help other females have a space that may not have a brick and mortar . Check them out for their amazing customer service , great holiday gifts and smiles.

This store is conveniently located in a small shopping strip by a delicious bakery. I am often in…read morethis area as I frequent the UPS store a few doors down. Today I decided to check this place out since I had some extra time. Iris Gifts is very much a boutique store. I was immediately greeted with a smile. I told the store associate I was just looking and we left it at that. I love not being bothered, so I am completely fine after the initial greeting/offer of help until I ask for help later. They have all the cute and festive items for the seasons, adorable clothes for children, fun jewelry, amazing candles and more! I enjoy browsing stores like this when I have some free time to get ideas for later when birthdays and/or special occasions arise. In this area of town, you will find several boutique shops, but this one is very convenient and there is plenty of parking available. Some of my favorite items are the El Arroyo collection, the fun cocktail napkins and the decorative styrofoam cups. On the higher end, they sell beautiful, lovely smelling candles (one brand in particular is $115.00 - I don't know anything about the brand, so I can't give feedback on the price - maybe it lights itself - Lol), pretty costume jewelry, home decor pieces and alluring bath items that function as both decorative and useful. I was surprised to see the reviews are not higher for this shop. It's cute, it's friendly and it is full! What's not to love?!

Hasan & the team at Home Source Furniture are first class! The quality is excellent & each piece is…read moreuniquely made with tremendous detail. I genuinely love all their furnishings in my home. Real wood, marble, etc. Superb craftsmanship. My home is happy!

Home Source is a lovely small business. I went yesterday to purchase a chair to go with an antique…read moredesk I recently found. I was pleasantly surprised by their huge selection! The staff was very friendly and helped me find a single dining chair that was marked down by 60%! What a steal. It's hard to find furniture you can take home the same day. So glad I found Home Source.

First of all, the items I purchased for a guest room are beautiful--elegant and well made…read more The sales associate, Kim, was very patient with my questions regarding measurements and delivery timelines. Angela, the manager, resolved an issue with an expected shipping date with the most helpful and cheerful attitude. I am very pleased and would highly recommend them for your home furnishing needs! Thank you for helping me pull this guest room together.

I normally don't write reviews, but after my recent experience at Pottery Barn in Town & Country, I…read morefelt it was worth sharing. I'm a frequent Pottery Barn customer and have a Pottery Barn credit card. I purchased an item at the Highland Village location last week and needed to make a return. The item still had the tags attached, so I stopped by the Town & Country store to return it. The associate assisting me appeared to be new and went to get another employee. The second employee immediately asked for my receipt. I explained that I didn't have it but that my purchase should be easily accessible through my Pottery Barn account and credit card. She responded by telling me she could not help me without a receipt. I then asked if Angela, the store manager, was available because I had never experienced an issue making a return before. I was told she was conducting an interview. Even after explaining that I was a regular customer with an account and credit card, the employee continued insisting that a return could not be processed. Only after further discussion did she ask whether I had an email address associated with my account. I provided it, and within moments she was able to locate the purchase and process the return--exactly as I had originally explained could be done. What disappointed me wasn't the return itself--it was the attitude. The interaction felt rude, dismissive, and unnecessarily argumentative from the start. A simple, courteous approach would have resolved the situation in less than a minute. Customer service isn't just about processing transactions. It's about how customers are treated. Whether someone has a receipt or not, there are respectful ways to communicate and assist. As a loyal customer, I expect to be treated with professionalism and courtesy. Thankfully, the return was ultimately completed, but the experience left me wondering why something so simple had to become so unpleasant. Because of how I was treated, I will not be returning to the Town & Country location. I will continue shopping at Pottery Barn, but I will take my business to other stores where customer service is a priority.

From specialty glasses to decorative items for your home, Z Gallerie has a little bit of everything…read moreto make your home sparkle. Parking can be a little tricky since in heart of City Centre . Customer service has always been friendly when came in they seem happy to give you decoration advice . Great sales in back left of store. Return : when in area

Poor follow up service on furniture made in China sold as premium furniture. I purchased a dining…read moreset from them in 2022 and the glass table shattered at 2:30 am while I was sleeping. There was absolutely nothing on the table and it had not been used for over 2 months prior to it shattering . Z Gallerie offered no assistance as I did not buy a warranty. There is a reason this company filed bankruptcy in the first place. Stay away from this store whether online or brick and mortar.

Great home custom decor find in the Memorial area…read more Marnie the manager, was very knowledgeable about details for the customization of furniture. Making something old that you have in home look new is their specialty. They even have some wonderful finds of 70s antique chairs that have been redone to feel as soft as a baby labradoodle. Prices are what might find in Memorial but if willing to splurge a little can really find some unique pieces or redo some of what you already have at home. Parking : next to Minuti Coffee Return : Absolutely

Very cute items and the staff was incredibly helpful. Great place to get a housewarming gift or one…read moreof a kind decorative pieces for your own home.