Great price! Showed up on time! Not damaged! I read a lot of reviews and was a little skeptical but gave them a chance. Everything went smoothly and I have zero complaints. I wouldn't think twice about ordering from them again. read more

Hodges marine has terrible customer service. My $1500 item was lost during shipment. I had paid for 2-day shipping and Hodges refused to take any action for 3 weeks until the carrier issued a claim to Hodges Marine. I had to reach out to them multiple times because they would not provide updates. I absolutely would not recommend them. read more

I purchased a Taco filet table from them. Their price on this item was best anywhere and by far. Shipped to my door. Thank you, read more

Garbage return policy garbage client satisfaction will not send return label For their faulty links buyer beware just now started niticing all the negative reviews Go to west marine no questions asked concerning returns read more

I purchased an Int'l Shore Power Pedestal specifically for a 50amp charging station and bought it because it said delivery would be Tuesday Jan 28th. Well one day after buying it I get a note saying it was not coming Thursday which wasn't the originally shown date. When the pedestal arrives it has 1 x 30 amp plug, 1 x 50 amp plug but it has 3 x 30 amp breakers. Clearly you cannot run a 50 amp plug with a 30 amp breaker. Buyer beware of this company!!!!! read more

Ordered a controller on January 28, 2025. Viewed the USPS tracker and the package made it to Kansas City about 30 miles from my location and was then shipped to Florida. Called Hodges and basically got no answers at all. What kind of customer service is that! Still no idea when I will receive the controllers. If this continues, I will place a cancellation on my Credit Card. Seems like a shady company at this point!!!!!!!!!!!! read more

Sometime back, so long ago now I don't even remember the situation I wrote them a bad review. Yesterday I placed an order and got an order cancelation email with no explanation this morning. When I called them they said they cancelled the order because i wrote them a bad review in the past. So in other words rather than improving their service when they mess up they just blacklist you! read more

order address was wrong (on my part), they wanted to charge a $20 fee to add the unit #, I explained to them I would just let it return and that would only cost me $6.95 for shipping. I called to see if they had another In stock so I could just pay for it now to get it coming and wait for the refund to come in on the other. they seemed upset that I wanted to do it that way instead of paying the $20 and refused to ship another one out because I would pay the $20. lol I ended up ordering from another company that got a good laugh out of the situation. read more

The purchasing and online experience was swift and easy, kudos to you for bringing in company income. Upon receipt of a manufacturer defective item the initial phone call and follow up online chat and email experience was terrible on their behalf. They portray to only care about their business income. read more

Overall experience is just fine. Customer service personnel needs to work on their people skills. Mary (the old lady working there) is rude and likes to hang up on you for no reason because she doesn't like to deal with issues brought up by the customers and claims to be abused for questioning about the order ‍ Their return/exchange approval is slow. If you want something done faster call them often and check on your order yourself to get things going. They lack quality control before sending out items to the customers. My wind instrument came defective and with missing parts. Do not delay opening your parcels and take pictures and/or video of the things you receive. They did exchange defective wind instrument I've ordered without other issues. Price was better than other stores, but I would probably go with someone else if I will be pressed for time. read more

Think long and hard before ordering anything from this company.I recieved a defective Lenco switch from them and they would not take it back.Their only response was "call Lenco" and talk to them.They do not tell you in the return policy that all defective products are referred to the manufactuer.Really deceptive way to sell products read more

they sent me a product that was wrong. I still had to pay for return shipping. I will not buy from them again.

Customer service is a waste of time. I wish I didn't spend my time trying to talk to them. They sent two identical gauges in a package order. All I wanted was to swap the duplicate for the correct gauge. Instead of refusing and allowing me to make other plans, they played grab a$$ with me for weeks, trying to claim I needed to contact to manufacturer, which I did, to no avail. It's obvious this is a recurring problem with the company. It has nothing to do with policy, despite what they claim. The prolific one star reviews are earned. read more

Terrible customer service Ordered a part in the beginning of January, was not able to attempt an install until mid-march due to the winter weather. The part isn't correct and need to exchange it but their "Policy' is no returns after 30 days, not even exchanges. Will never order again from someone whose policy seems nothing more than "no backs'ies. read more

Placed an order a few years ago, had an issue with the order (they sent me a used item) and getting a proper return. Tried again to place an order, which was promptly cancelled with no explanation I called them for an answer which they put me on hold came back and disconnected the phone, called back with no answer. I pressed them for a reason via their online contact to which they replied "due to an issue with a previous order" Potential customers need to be aware that this is how Hodges conducts business. Edit in response to Tim: Yes a refund was issued for the used item you sent me from your drop shipped location but not without a hassle. There was zero justification in canceling the nearly 1k new order. Not happy. read more

I ordered a Groco marine toilet from them online. They accept my order and charge my credit card ( TOOK MY MONEY). The next dsy they sent an email that they cancelled my orde. No explanation!!! These people are untrustworthy. Run away!!! read more

I guess I won't be doing business with Hodges anymore. They fired me as a customer and I really don't know why. I can only guess. I have made half a dozen or so orders over the past year couple of years. Only one order did I ever have a problem with. I had ordered a sonar transducer about a year ago. The website said that it included a speed sensor. When my order came I did not get the speed sensor. I called and complained and they said that the website was in error and that it was not supposed to include the speed sensor. I said well how about you make that right to me and refund me the cost of the speed sensor sold separately or send me the speed sensor that I was supposed to get? They said they would refund me the cost of the speed sensor sold separately which was $25. I thought that was pretty good of them and I didn't have a another complaint ever. I did not blast them on social media. I did not post a bunch of negative reviews anywhere. I went on with life. Fast forward to this past Monday, July 6. My washdown pump on my boat went out so I immediately ordered one from Hodges. I got an order confirmation in my email and I thought all was well. This morning, I was thinking it was weird that I hadn't gotten a tracking number notification from them yet so I logged into my account. It said my order had been canceled. That was weird because I know I have not canceled the order nor have I received a phone call or email from them saying they were some kind of a problem. I gave them a call and they told me after being on hold for a minute or two that they don't wanna do business with me... ever again. The rep could not tell me why. He just said that they were not for filling any orders for me ever again. Is it really about this speed sensor from over a year ago? I can't believe that if that's the reason but it's the only thing I can think of. Seems pretty petty to me. So long I guess Hodges... the only company I have ever heard of that fires customers. read more

Hodges Marine Electronics - Boat Parts & Supplies Near Me - Oldsmar, Florida

Tried to buy wire from Hodges. FedEx was unable to deliver, so I had to cancel the order. Hodges can't refund my money until they sort it out with FedEx, but FedEx isn't doing anything to help. God only knows when I'll get the refund. And Hodges ONLY ships with FedEx, so I can't order anything else from them. So they've lost a customer. read more

Worst customer service I have ever seen. I bought 4 different products online from abroad and had them delivered to Orlando. However, 1 product is completely unusable. The Navionics vision + map card has 3 different labels on the box. Hodges Marine does not know which region it belongs to. After all, I inserted the card into the device and, funny fact, the SD card is empty. They were interested from the beginning, but then they cut off communication. This is not the right approach at all, this is literally fraud. Do not sell a product that you do not know what is in it. If you are selling it, provide service behind the product. Nobody is rich enough to buy cheap goods. read more

Had an issue with a return six years ago. I ordered a wind cup anemometer that was cracked. Something that should have been easily caught when packed for shipping. I tried to install it anyway and it fell into the water. I had a photo I sent and explained the situation. They refused to refund or resend until I wrote a review of their business practices. Here we are over six years later and I made another significant order. It was refused the next day because of the past incident. Horrible customer service and looking at previous reviews it seems this is the norm. I try to support smaller businesses but some are not worth it. read more

They are crooks, DO NOT ORDER FROM THEM. Shipped the wrong inverter, then insisted we must pay for a second before they would send the correct inverter we ordered. Then they would not help us return the first for credit. After taking the SECOND payment, they shipped the replacement inverter to another state. Then they cancelled the order and stole our money. Never an apology, these folks are thieves. We will be filing a Small Claims Court case against them. I'm a retired Air Force Officer, warning you that their prices are low because they are con artists. Buy elsewhere. read more

I ordered a pair of shallow water anchors, they came damaged. i sent multiple orders and was told it was under investigation. its coming up on three weeks and i dont hear from them anymore. there last solution was buy another pair (300.00) and when the investigation is done they will refund the money for the first pair. if they would just stay in contact and let me know whats going on it would be helpful. right now i have 300 worth of parts i cant mount or use and no end in site. read more

Been buying all kinds of marine electronics from Hodges for years and they have some of the most competitive prices with the best shipping options out there. Also have had to return some items and their customer service has always been great with no issues. read more

These guys are the real deal. I have bought a lot of marine electronics from them over the years. Fair prices with OUTSTANDING customer service. With the COVID issues many online retailers have been advertising item as in stock only to charge your card and then get a back order notice. Then drag their feet on refunds or force me to dispute the charge with my credit card company NOT THESE GUYS. I placed and order on August 5, 2020 and the item was shipped within hours! Couldn't be happier! Hodges Marine is my go to place!!! Nice to see and honest well run business. read more

I made the mistake of not listen to others on yelp and now find myself performing the run around. I order a Hydrowave Mini, would not work out of the box and the solution given was to call TH Marine for support. I understand Hodges doesnt make this material but as the company selling your responsibility is to stand by what you sale. Im now sitting waiting for Hodges to "approve" a return. First and last purchase given the way they handle these kinds of issues. read more

I ordered two boat parts and I received one box only contains one item. They insist I received both items. This time they drop the ball. I would never use Hodges Marine ever again. This company is not exist for me. Ates Yegen Port Annapolis Marina read more

Hodges Marine is the best! Friday we found our hot water heater had gone out. Around noon Tom researched and found the best price for its replacement was Hodges Marine, as we have found other times! He called their office in Oldsmar to see if it was in stock there so he could pick it up. It wasn't, so he ordered it expecting it around Monday. Before noon Saturday it was delivered! No special shipping was requested! Hodges is truly exceptional. When Tom ordered his new Garmon it was $1000 less than West Marines sale price, who by the way was not willing to price match! read more

I bought an expensive transducer. Paid overnight shipping. Never received a confirmation email. Filled out form Online to return. Never received return instructions. So I sent back to address on box. 3.5 weeks after they received it and numerous emails, phone calls and chats they finally gave me back my money but I had to work insanely hard to get it back. Customer service each time would always say there's nothing we can do. Anyways, I will never again order from Hodges. They definitely do not put their customers first, second or even third. They simply don't care. read more

Excellent customer service and overnight shipping was perfect. We were getting underway on a specific date and the item I ordered arrived exactly as planned. Thank you! read more

I bought an expensive part from them and never received it. They didn't put signature required on this expensive part and when I got home there was nothing. Horrible customer service they didn't help me with anything they took my money and ran wouldn't recommend anyone to buy anything from this company they are not about customer service or any kind of service stay away from them they are not professional run company they are more like thieves!!!!!!!! read more

Nasty bunch of people working here, save the headache and order elsewhere. They could care less if you order from them, I did them a favor and did business elsewhere. read more

I bought a Jabsco Electric Lite Flush toilet from Hodges advertised as "a true retrofit" for the Jabsco manual toilet which I had in my boat. Well it wasn't. It is nearly there inches deeper and thus did not come close to fitting. Hodges refuses to pay return shipping. By contrast I had a similar experience with boats.com with an equally expensive item that did not work out and they sent me a shipping label and covered the cost no problem. read more

My experience with Hodges Marine has been positive. I've always gotten the item(s) on time, and as described. Like many online outfits with low prices (some of the best), I'd imagine they have slim margins. So I don't know what the customer experience is like if things go sideways. But if you know what you are shopping for, I'd recommend Hodges. read more

charged me twice for maps on sd card but their third party payment partners cancelled the orders immediately. the reason was dumb but they still held the price for seven days. the customer service girl i talked to was pretty rude about the whole thing too. read more

I ordered a wiper motor from Hodges. It was delivered very quickly however the motor only lasted 1 week and completely burned out. I called Hodges and they simply gave me the number for Marinco and told me to deal with them. After much deliberation, Marinco reluctantly replaced the unit but said they would not warranty the replacement because they said I used it in the wrong application (I replaced exactly what the boat builder initially used). They told me to use a different model. I asked Hodges to exchange the unit for the model Marinco recommended and I would pay any difference. Their response was to "sell it on-line and purchase the correct model". I'm not angry as I fully anticipated this result. It's just disappointing to find that in a time of need, Hodges customer service falls far short of the norm. read more

Great service, great prices. My items arrived within days. They seem to have a lot of items and several brands

Bought an st2000 tiller pilot and used it once. Worked fine the first time and the second time it wouldn't work. Hodges said since it was two monthes from purchase instead of 30 days that they wouldn't cover it. I'm out $500. Not at all happy with Hodges. read more

I've ordered from Hodges Marine several times. Their prices are great, they package the items very well, they ship quickly, and the items arrived in perfect shape. I highly recommend Hodges when shopping for electronics, battery chargers, and most anything else they carry to outfit the boat. read more

Nope. Never again. Trying to return a bad product is an absolute nightmare. Had to cancel charge on my credit card.

This company has still failed to make an effort to resolve the issue. Customers BEWARE.