First time visit to REI as I had been eyeing a pair of Blundstone boots for a long time and was…read moreunsure about sizing. The store has a nice layout, and you can easily find what you're looking for. I met Leslie, who was super helpful and patient. She recommended I spend a few minutes walking around the fitting area to get a good feel of the boot to determine the best fit. I'm in between sizes depending on shoes, brand and design (6-6.5 US Women) and typically wear lightweight socks with all year-round boots. To my surprise the Blundstone Original Chelsea # 510 in size 3 (AU/UK) = 36 EU fit just right. I wore my new boots to Vancouver, and they were comfortable right out of the box, no need to break them in. I signed up for their membership and can't wait go to back to pick up a few more things--overall solid experience.

Your Urban Basecamp for Outdoor Everything…read more The REI in downtown Austin is the kind of place that somehow makes you want to go camping immediately, even if you walked in just to browse. It's well-stocked, well-organized, and staffed by folks who clearly live and breathe the outdoor life. What makes it great: Excellent layout -- spacious, easy to navigate, and doesn't feel overcrowded, even when it's busy. Gear is thoughtfully displayed, and the store flows well from one department to the next. Helpful staff -- genuinely friendly and super knowledgeable. Whether you're getting fitted for boots, comparing bike racks, or just looking for the best water bottle, they take the time to walk you through your options without upselling. Well-stocked -- From high-end hiking gear to commuter-friendly bike accessories, it's got a little of everything. Great selection of clothing, trail snacks, and even travel gear if you're about to hit the airport. Bike shop in the back is a hidden gem. Solid service, quick turnaround, and honest recommendations. Bonus: Located in a convenient area with easy parking (which is a huge win downtown). Feels like a hub for the local outdoor community -- check the events board or just chat with someone about where to hike, paddle, or ride next. Bottom line: Whether you're prepping for a thru-hike, a weekend at Barton Creek, or just commuting across town, REI Austin is a reliable and inspiring place to stock up. Great gear, even better people.

I loved this Orvis store, and am so sad to see it close! My dad loves Orvis products and it was my…read morego-to for gifts for him. I guess we will now have to shop for Orvis on-line.

Fantastic Service! Walked in this morning looking for advice on locations and flies to fish around…read moreAustin, received excellent help. Then went fishing and our dog broke my brand new Helios 3 5wt rod. Came back expecting to have to send it off for repair as per Orvis' warranty, but instead they replaced it in store! Overall amazing experience at this location, will definitely return. Chris really helped us out today. Looking forward to coming back!

The lady at the front (greeting) went above and beyond during our visit. Everything we came in…read morelooking for was also in stock. I have been looking for specific BCG shorts and they had so many options. So happy with our experience and our purchases.

Placed an order online for pickup. It was supposed to be ready in one hour and they would text me…read more After 90 minutes still no text so I tried calling. No one answered it just kept ringing and ringing. So I tried again and FINALLY the phone was picked up but no one answered even though I could hear talking in the background. I hung up and tried again. It was finally answered by a person but he was not helpful at all and kept talking to another person about another order. It's like I was on speaker but they couldn't hear me. After about 5 minutes, I hung up and canceled my order and I will never shop there again. Horrible customer service!

It's a nice little store. Who doesn't love some Patagonia. Great gear but the prices can be a…read morelittle tough ya know. Funny - this was listed as an outlet. (I think we have different meanings of the word.) Plenty of selection and the vibes are good, but there's a lot of other places to score your pat gear and catch a deal.

Incredible kind and helpful employees. The store is super neat. A bit expensive for my taste, but I…read morewas just there to get Christmas gifts anyway.

If you need durable maps that can be used for hiking, camping, or prepping you have found my…read morerecommended resource. I have dozens of maps and this is the one I break out every time I need a terrain map or to route plan. After my first order I was so excited I ordered more maps at different resolutions and locations. If you use anything else but are frustrated that it doesn't fit your needs for durable, high-resolution maps, you owe it to yourself to add a Never Astray map to your adventures.

From the owner: Maps for Preppers. Call for in-store appointments.read more

Zero customer support. Got an awning. Realized I needed their side mounts. Ordered them…read more Cannot get them to line up. The holes are slightly off for the bolts. I have tried for over a week to reach kammok. Email, phone calls with voicemails left, text, instant messages. Zero response. Everytime I call it says they're not available. They charge an absolute premium for their products and then can't bother to be available for customers at all.

Bad customer service, bought a hammock bundle and they shipped incomplete. ruined my weekend trip…read more talked to CS and and was told my desired color was not available and nobody even bothered to communicate.

The manager Matthew was outstanding, kind and very helpful. The staff where also greatread more

Dicks is HUGE! lol I'm from hawaii and we don't have Dick in hawaii, i mean Dicks! lol Anyway…read morethis island boy went to Texas and we was in the area and decided to give it a look! My wife, niece and nephew found some stuff to take home and we are glad we stopped by to check it out!

Curated milsurp at SoCo boutique prices. Yeah, they do have some cool very old stuff - that's the…read more"curated" part. But for normal surplus type items, they are significantly overpriced. It's in a trendy high end thrift/high rent district and the clientele will pay the prices, I suppose, but if you want milsurp in ATX at normal prices (basically half what you will pay at this place), head up Lamar to a much more typical store.

Recently stopped by Quonset Hut looking for an obscure item and was really impressed by the level…read moreof service. The owner, Ed, immediately stopped what he was doing, and began rummaging through his "backroom" stock piles try to find my item. Unfortunately, I had to get to work and couldn't stick around, but he took my name and number and continued looking. Several hours later he followed up. He wasn't able to find the exact niche item I was looking for, but he had gone above and beyond. Thanks.