Xander showed me a truck. He was professional and helpful. He wasn't pushy. I can't speak for the…read moreentire staff, but Xander treated me much better than people at other dealerships

Mike and Services absolutely the best get you in and get you out and get you a loan already needed…read morehave nothing but great things to say about Fields.

Don't call them if you want your scooter repaired. They advertise that they repair....BUT they…read morefail to call back when you leave multiple messages and when you do connect they tell you to call back on a certain date....then move that date....then move that date...They really are not interested in repairs, only renting. Cater to tourists and not locals, as proven by this and other reviews.

Amazing time we went without any expectations and we were treated very well and gave us clear…read moreinstructions on how to drive it and places to go i definitely recommend it

Hello. I just purchased a pre owned BMW nine t that was last serviced here. I called to ask about…read morewhat Services got done and what i should consider doing. John Luna was amazing, gave me a lot of good information which will help me as a new owner. Thanks for your time John. I highly recommend BMW motorcycles of Jacksonville

Terrible Communication and Predatory Pricing…read more Early August of 2025 I had a deeply disappointing experience with the service department at BMW Motorcycles of Jacksonville. I visited seeking advice for seven (7) technical/electrical errors on my 1250GSA. The service agent was incredibly dismissive, refusing to even look at me or listen to the errors shown on the pictures I made from my display while I was explaining them. Without even a cursory look at the pictures and the notes I made, he quoted me between $2,500 and $3,500 for diagnostics, claimed it would take three days on the computer to analyze, and told me the earliest appointment was 6 weeks away. Fortunately, I sought a second opinion at RiderMarket Daytona in Ormond Beach. Their service was world-class: CUSTOMER SERVICE: With one word; OUTSTANDING!! They listened to what I had to say. LOGISTICS: They picked up my bike from my home in Jacksonville and transported it to their shop for free. EFFICIENCY: The entire problem was diagnosed and resolved within three days. FAIRNESS: The total cost was $34 all-in and a staggering difference from Jacksonville's $3,500+ estimate. The beginning of January 2026 I reached out to the Jacksonville dealership via letter to discuss this massive price discrepancy and complained about the arrogance of their service and repair staff, but I have received zero response. It seems they are as uninterested in customer feedback as they are in fair pricing. The service was so unfriendly that I would now much rather drive an hour to Ormond Beach than deal with a team that makes me feel like I should apologize for being a paying customer. It is a shame, as the time I bought my motorcycle there in CASH was actually a good experience, but they have completely lost my trust and future business.

Scammers purchased a car for the owner who claim he replace the motor 6 months later the motor goes…read moreout. I take the car he cursed me out and said no warranty

Had front brakes replaced on my truck, did great service at a reasonable price, will keep coming…read moreback!

Overall they did a great job keeping us informed when the vehicle would be picked up and delivered…read more Very professional and courteous for sure!

Adamec Harley-Davidson in St. Augustine has been my go-to shop for the past 3 years, and they've…read moreearned that loyalty. The store is well-stocked with just about everything you need, whether it's gear, parts, or upgrades. What really stands out is the team. The sales staff actually know their stuff and take the time to help without any pressure. On the service side, they've consistently done a great job keeping my bike running smoothly and addressing anything that comes up. It's hard to find a dealership that delivers across the board, but this one does. Solid people, solid service, and a place I trust with my b

We just stopped in for a T-shirt since my husband collects them. I saw this bike and loved it! I…read moreasked a salesman what the price was never expecting it to be so reasonable. I purchased the bike on the spot and my husband couldn't be happier. They even threw in a rider course so he could get his motorcycle endorsement! Ron was a fantastic salesperson.

This review is specifically for the service department. (I bought my car here in August 2023 and…read morethat was a good sales experience.) This review is explicitly about my first oil change (low miles, don't drive much). First oil change is free. I had an appointment. When I walked in, there were four employees working the service area at spread out desks. Not a single one looked up or acknowledged me. I stood in front of a random desk and said "excuse me, I'm checking in for an appointment." The young man looked me up in the computer and sent me down to Sheri's desk at the end. There was another customer standing there while she did things in her computer so I stood awkwardly in the vicinity while 2 other nearby service employees ignored me completely. When she finally got the other gentleman checked in (10 minutes, never offered him a seat) she checked me in. Never offered me a seat, said good morning, or used any sort of pleasantry that implied "hi, thank you got choosing us, we're glad you're here." She wasn't outright rude, just indifferent and had an air of being over it. I was directed to a frigid waiting room that has game shows blasting at full volume. 2 hours later, my car is finally done. The seats, mirrors, and steering wheel were moved, there wasn't any paper mat to protect the carpets, and it was wet like it had been through a sprinkler, but still covered in pollen. ‍ There are so many good places to choose from that offer timely, friendly and inexpensive oil changes. Next time I'll go somewhere that teaches employees basic customer service and respects my time. The free one was not worth it.

These dudes quoted me 5100 for changing valve cover gaskets on a Jeep. Wild. They were good, until…read morethe economy tightened and they started charging the absolute maximum fees they can get. I will never will step foot in this place again. Not for service. Not for sales. They burned their bridge.

I've bought three vehicles from this dealership over the past 13 years and NEVER regretted any of…read morethem . Several of my friends have bought from them as well and are happy with their cars . These people treat you like family and will help you get what you want . They've gone out of their way to help me on this last SUV when I was stranded due to an accident , they picked me up and brought me to their dealership , worked out all the details and put me in the SUV I wanted with NO HASSEL ! No other dealer in town would have done this ! If you need a good ride at a reasonable price these are the folks you want to deal with !

My wife and I have bought several vehicles over the years from them. Jamie and Company have always…read morebeen good at finding what we need. It's not just a matter of going into the lot and selecting - tell them what you're looking for at what price and they'll keep you in mind. It doesn't always happen overnight. Additionally, they helped us with some issues that were self-inflicted. They have a loyal customer base for a reason. Bill S.