Really liked the experience I had. Filled my tank and answered a ton of questions I had. Super…read morefriendly.

So I rarely do a review unless a company is great or should be avoided at all costs. This is the…read morelatter. I regret that I dropped off a Co2 tank for refill on March the 16th, the lady at the window said the tank needed inspection as it had been sitting in my basement for over a decade. That process requires a week to get the tank to a testing facility, then a week back. Fingers crossed that it would pass I said fine. On the 30th I call to check and I leave a message with a lady who says she will call me back. No call. Next morning I call again and reach Roger (owner) and tell him what I need, he also asks me the color of my tank (odd question) and says he will get back to me. I follow up with an email saying I just need to get a tank and could I rent one while we sort this out, no return call or reply email. I call again Wednesday and get a grumpy lady, leave msg but alas no call. Thursday I sent another email. So while I get that there is a pandemic going on, I am working from home and almost everyone I know is as well, I return calls because I am desperate for business but that isnt true here. I suspect my tank is just lost and I being blown off. Avoid!!!

Peru N.Y. I had a good experience from the customer service…read more in communicating and booking To Austin, & Dylan showing up at the house to work on the well. They were professional, helpful, & hardworking Young men. They kept working till the job was finished. Thank you

As a fellow local business owner (Foundation Homes of CNY), I've thought long and hard before…read moreposting this review. I'm sharing it to warn other homeowners and industry professionals. I had a long-standing relationship with Amber Wells / Amber Water Pros that was, for years, very positive and professional. We worked together on numerous projects over multiple years totaling hundreds of thousands of dollars. They also installed a $40,000+ well/water treatment system at my personal residence. Until this dispute, I had no issues with Amber personally or professionally. What happened (documented): On or about September 12, 2023, during excavation for a water line, Amber's excavator struck and severely damaged an underground electrical service wire, causing loss of power and significant disruption. After investigation, it was determined the damaged line could not be practically repaired and a new line needed to be installed. Licensed trades (electrician + sitework for excavation/re-trenching/backfilling) completed the repair/replacement work for approximately $3,900. Throughout the repair process, Amber and I stayed in communication and it appeared we were aligned on the resolution. After receiving the final invoices, Foundation sent Amber a formal letter on November 7, 2023, documenting the costs and stating they would be deducted from Amber's outstanding invoice. Amber received and cashed the check, then requested additional documentation to submit to their insurance carrier, so we reasonably believed the matter was settled. Months later, Amber's insurance carrier (Selective) contacted me about a claim related to the same damages, which I understand was ultimately denied. After that denial, Amber filed a summons and complaint seeking $3,900, as if the prior offset/payment had not occurred. Amber also filed a lien against my personal residence (which was improper and later removed by Amber's counsel). I then had to engage counsel and attempted to resolve the matter amicably, but those efforts were unsuccessful. The dispute went to arbitration, and Amber was ultimately awarded the original balance. My understanding is that Amber prevailed largely because their contract controlled and my November 7, 2023 letter did not contain the legally required "accord and satisfaction" language. Bottom line: While $3,900 is significant, I don't understand the actions taken here--especially given the earlier acceptance of the offset (cashing the check and requesting documentation for an insurance claim) and the subsequent escalation after the insurance denial. In my view, it was not handled reasonably and it was not worth destroying a long-standing relationship. Takeaway: Document everything, confirm responsibility for damage in writing, keep invoices/photos/communications, and be crystal clear about dispute resolution terms before work begins. For more information: amberwaterprosdispute.com

Stopped over to pick up trailer and was treated very well from time of checking in to hooking up…read more Returning trailer in another state was set up by them as well. Fantastic family to rent from Highly recommend them

I highly recommend Waterboy. I am very happy with there service and will only be calling them feom…read morenow on.

Our well pump failed in the midst of the "cold snap" of 2026. We had been advised during an earlier…read moreappointment that we should not prematurely change the pump. When it failed, they would respond right away. Today, a few minutes after detecting the failure, we called Shutes. Within an hour the technicians were on their way, and the replacement was completed in a few hours. They were polite, loved our dog, and prepared a legible, clear invoice. We highly recommend them. Very pleased.

Our well pump gave up this week and we called Shutes. They were on site in a matter of hours…read more Gavin Warren did a fantastic job of troubleshooting, pump removal/replacement, and most importantly VERIFIED proper operation before leaving. This meant more work/time for him and extra adjustments to get it working right but he stayed with it to the end. Wish all contractors and trades had the level of professionalism Gavin displayed!

Amazing service. Called and that day they were out to deliver water for our well and pool. Thank…read moreyou to the nice gentleman who delivered and was very kind. Definitely will be using them when I need them. Highly recommend them

I hired Angelo Chiodo to check my air conditioning unit today. I had a young technician named…read moreMakyah come to check over the outside & indoor unit. He was very knowledgeable, answered all my questions, was very respectable & informed me to keep track on replacing my filters on my calendar. It definitely made sense for my filter was way to clogged to be doing it's work like it should. It now is on my calendar every 3 months to remind me. I have never been disappointed in having Angelo Chiodo for many years. When I called the clerk on the phone was quick to set up my appointment also. They are very trustworthy at a very fair price as well. My sincere thanks!!!

I have been dealing with them for over 20 years. They are on time and their work is excellent…read more They just cleaned two furnaces and the work was done with some comments about the future need of a 22 year old furnace, but no pressure to replace this year. Back in May their employee notice a serious problem, something I would not have noticed and could have severely injured me, apparently there had been an arc. Electrician called and he came immediately. Thanks to Dave from Chiodo!!

Had a new suit altered sleeves and pants length. Two pairs…read moreof pants changed from cuffed to straight and the waist let out to fit better. Excellent friendly service. Would highly recommend Nino's

Western Lights Bottle Return has been picking up the bottles donated to Fort Brewerton Historical…read moreSociety and museum for several years now. They have regular pick ups. They will also come when notified that our cart is full before the scheduled time. This fundraising couldn't be any easier! We are very appreciative that they come to Brewerton!

This is the best and most honest redemption center I've been to. Staff is friendly and is willing…read moreto arrange for drop offs to be counted later if I have more than a "normal" return and contact them in advance. I have used them with non-profit organizations and would recommend them to anyone doing fundraisers.