Everything was nice minus one or two little things. They also have an amazing breakfast. It actually exceeded my expectations.

It's a simple little Holiday Inn next to the local community college. It's clean and the staff is all friendly. They are super proficient behind the desk. I don't think I've seen another place get so many customers checked-in so quickly. I'd stay here again. The rooms are your typical three-star hotel types. Small, nothing special, but clean and organized. I've seen pretty much all their conference rooms, they have a variety of sizes and they're all nice. Lots of chairs available and there's plenty of space to cram in a bunch of folks if needed. The outside is pretty nice. Out the back of the building there's a big area with plenty of tree coverage to lounge under. The pool nearby is kept clean, but it could use a bit more shade. Housekeeping is swift and consistent. They're really sweet. read more

Worst hotel! Front desk was nice, but other than that it is terrible. The hotel is wayyy outdated. It feels very crammed and filthy inside. The room is supposed to be "smoke free", but as soon as we stepped in the elevator to our floor and room, we could smell the strong smoke/weed scent. The bed and room was dirty. For $120 a night, you can get something better. The pictures and the reviews can be deceiving lol. The shower had mold. We could barely breathe the air felt dirty. The housekeeping were so dam loud in the morning. read more

Was in town for my daughter's school competition at UT. Went to check in at 3 after the event, only to be told that no rooms were available. Verified that 3pm was check in time, front desk clerk told me yes starts at 3 but he's got no rooms available because they were fully booked the night before. Isn't the expectation the same whether or not the business was full? Check in time at 3? There was a lobby full of customers waiting. I heard the front desk tell a couple he's taking down names and blocking rooms for them when it became available. That was news to me because he didn't even ask me my name when I attempted to check in, just told me there were no rooms available despite having a reservation. When I returned to the desk to ask about this "list" he had, he said he just started it and I pointed out that he's not even asking people's names when they try to check in. I gave him my name and he rolled his eyes at me in front of other customers. I asked him not to do that to his customers. He repeatedly told customers he couldn't do anything about the rooms not being ready and no manager was available to help resolve this issue until Monday. Individuals and families have plans for the weekend, things to do and places they have to be at a certain time. Plans are altered because this business failed to deliver. And a having a front desk attendant that doesn't escalate the situation is not the best solution. Plans and money are wasted. And in this economy, that's huge!! Very disappointed. Headed back home, out of town, after a very long day. read more

For a conference gathering, it was sufficient. For a hotel room? The maintenance is UNimpressive. My desk chair had a detachable armrest that couldn't be fixed. The wi-fi is so bad that I was kicked out of an important one-hour Zoom call THREE times. Keurig, which most folks like, is totally not OK for tea drinkers. No microwave. Most of the available outlets in the room didn't function. I had to charge my phone in the bathroom and not where I was working. (Had to choose between my laptop and my phone getting electricity.) Fridge wasn't plugged in. The room phone didn't work-- no dial tone at all. The toilet runs on a bit, and the sink handles need some serious WD-40 so they work more easily. BUT... My room seemed clean. I appreciated the Dove bath products in "green" reusable bottles. Jeremy (hotel employee) was just LOVELY-- helpful and seemingly everywhere. The layout of the hotel worked for our needs. There were lots of nooks and rooms inside and out for meetings and gatherings. I may (need to) return, but I'm hoping to see improvement. read more

Not sure why, but i was surprised how nice this hotel was! There's plenty parking outside. The front desk attendants I encountered were a delight. The beds were nice and comfy! It was a cheap and short uber ride into downtown. Also, i was having bad allergies and they had some allergy meds for me to choose from, free! The breakfast buffet was ok. There was a nice view from our room. The hotel was a little busy during our stay, as they were hosting a conference and people were in town for a college basketball game. read more

I have stayed at alot of IHG hotels in town and this is definitely highly recommended. The front desk staff are friendly, efficient and checkin is super easy after a long day of travel. The onsite bar that offered dinner selections was perfect. I ordered the chicken tortilla soup with fries. In the soup I could taste the roasted flavor on the chicken and this is pretty good considering its COVID 19 time and so many businesses are not able to offer the usual fare from their menu. The location is very convenient with plenty of parking onsite. The morning grab and go breakfast was hot breakfast tacos, croissant sandwich with juice or coffee. Highly recommend and the balcony view was very nice. read more

Private Balconies! wow, I was not expecting that when I booked this property so it was such a cool surprise to pull back the curtains in our room and see that. Checking in was quick, the agent was friendly with a helpful demeanor and I was able to modify my room from a double queen to a king because my traveling party changed sizes. The property felt lively, there is a conference area onsite and folks were mingling in the bar when I arrived. Three guest elevators in the lobby made the trip up to the room easy. Once in, the room was quite large, with a lot of room for bags. I appreciate that there are tables with outlets and lamps on each side of the bed, as other hotels do not always consider that both people sleeping in the bed will need to charge their devices. Comfortable stay, convenient spot - I recommend the Holiday Inn Midtown for folks coming to Austin. read more

Holiday Inn Austin Midtown - private balcony / patio - Hotels Near Me - Austin, Texas

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I'm in the middle of my second stay at this hotel. My first 1-night stay for a business trip was fine - the room seemed a little worn but the breakfast buffet that came with the State rate was good and there was nothing concerning about the stay. I'm here again for a 2-night stay because my Father has been inpatient at St. David's and they offer a discount for families/patients. No breakfast buffet included this time, which is fine given the discounted price. However, this time I'm encountering challenges with housekeeping. After my first night I leave very early in the AM to be at the hospital, so I ask the front desk what time housekeeping is finished with the rooms and they tell me they're done by 1:30. I return to my room at 2 pm to grab a nap before going back to the hospital -- the room hasn't been cleaned. Ok, fine, whatever. Day 2: I head out to the hospital very early in the morning and plan to come back in the afternoon. This time I call ahead at 12:30ish -- I let the front desk know I'll be heading back in an hour or so and ask that it be cleaned so I can rest when I arrive. I get back to my room -- not clean. What the heck!? I honestly wouldn't have worried much about missing one night of housekeeping, but given that this appears to be a pattern I'm not pleased. I might be back for a 1-night stay in the future, but if I ever have to stay multiple nights again I'll be rethinking my hotel choice. Getting a clean room shouldn't be so hard. read more

This hotel was surprisingly humongous. It looks like a typical decent hotel on the outside but the inside is clean, well-kept, and customer service was great. The room was very spacious as well with clean sheets and great lighting throughout. I don't know why this place has received only 3 stars but I had a very comfortable stay and the breakfast buffet was pretty good. I had an omelette from the omelette bar (it was stuffed with ingredients) and some fruit and potatoes. I highly recommended this hotel! read more

Holiday Inn Austin Midtown - Hotel room - Hotels Near Me - Austin, Texas

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Bed Bugs!!!! Beware! This place is dirty anyway with stained carpets throughout and my bathroom was not clean. The next day, my mom noticed bug bites all over her arms (she sleeps on her side with 1 arm under the pillow) and I noticed bites on my stomach. We called the manager to report the issue so he could shut those rooms down for bed bug treatment before someone else stayed there and he denied there being a problem. We checked reviews and there were several complaints of bed bugs. We stayed on the 3rd floor, so definitely avoid unless you want to go through the trouble of boiling your clothes and treating all your luggage with diatomaceous earth like we did! What a pain in the butt! read more

Bed bugs. Told the hotel they didn't think it was a big deal have bites all over my arms.

The stars are for the hotel (building) itself. My wife had a conference here. The staff were excellent! They were always friendly and super helpful. This appears to be an older hotel that they have attempted a face-lift on. I thought of it as putting lipstick on a pig. There are some nice touches, but staying here for 3 nights we found there to be too many things that made our stay not pleasant. First of all, it's not in the best part of town. One person mentioned they were scared to park their car there. One night I did notice security walking around the parking lot. It is free parking. The room itself was decent. The beds were ok. The room was warm when we entered, even with the air on. We turned it down to 60 for the remaining of our stay. I did go to Target and bought a box fan the next day. The next big issue was the hotel wifi. It was some of the worse I've ever experienced. It was probably because of the conference and everyone was on it, as it picked up speed around midnight. The next problem was the shower. It was abysmal. Extremely low water pressure and very hard to find the right temperature. It also lost pressure at times while taking a shower. Also, the shower curtain was too short for the curved rod so it was hard to keep it closed. The pool was decent. Only 5+ ft. deep. It has trees all around it, so it was littered with leaves and tree junk. Not a biggie and really nothing you could do about it. The breakfast buffet was good. You could have eggs made to your liking, or you could just go straight to the pre-cooked food. I had eggs, bacon, sausage, beans, and home fried potatoes. They were good, until I added the salsa. Then they were great!! The service was also very good there. Although the service was very good, we would not stay here again. read more

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I came here for a week long conference. First impressions were nice looking lobby and elevators, and workers seem friendly. I got to the room that I am supposed to share with two other people and found out that there is a policy of no pull-out beds. We would've been stuck with two double size beds for three women. Thank goodness we had brought an inflatable mattress, just in case! The other cons of the room were poor lighting and a balcony lock that didn't actually lock. (See picture). The hotel didn't provide free coffee or hot chocolate packets like most hotels do. It was quite disappointing. Pros: Nice looking lobby Large conference center Pool and hangout area Close to restaurants without being right in the middle of all the traffic Friendly bartender Cons: Average conference food Below average bar food Small rooms No pull out beds No free coffee, tea, hot chocolate Overall, I was not amazed by this hotel. It served its purpose. read more

I came by here for a weekend conference. They have an attached conference center that makes this an all-in-one stop for groups of up to about 200 people. The hotel itself was clean and well kept, and I never had to wait in line long for anything. They have a restaurant on the far end that seemed a bit pricey, so I'd go to one of the many other places around the area (it's near a mall) to grab a meal. Their grab-and-go near the bar did have reasonably priced items, though. The conference center was solid. They were able to accommodate all of our needs extremely well. The catering was spectacular, the rooms were well-kept, and it was an impressive experience all around. read more

So far so bad. First of all we arrived late on our flight an hour and they still were unable to place us in our room for another THREE HOURS! Second, the ice machine on the 3rd and 4th floor (our floor) were BOTH broken, I was advised to travel to the 7th floor for ice. The phone is broken (can only call front desk) , although the front desk lady did put in a work order for someone to come look at it which was nice. Whoever answered room service phone was not the nicest for 8AM. Probably because we kept trying to figure out how to call. HOWEVER THE STAFF HERE IS VERY VERY NICE, FRIENDLY AND SEEMINGLY TRYING TO BE HELPFUL. Seems like the owners just really need to fix the place us. Shower was kind of janky too. read more

Manager Ben and Griselda are not capable of doing their job. Does not meet with the ADA requirements. They showed us a room that hey think it is accesible and the doors are not even wide enough to enter. One of the worst experiences in a hotel The only persons that help are Harry and Chris. They really wanted to make sure we were ok even though the room wasnt what we needed read more

Jonathon greeted me as if we had been friends for years! I travel a great deal for work and often enough the desk staff are not very receptive, of course Jonathon does not fit that model. That goes to the rest of the hotel. The grounds are terrific and the pool is lovely. I found the lounge was well apportioned, and it was clear that Jonathon's attitude was shared by the bartender and the hotel staff. There is a mall near by and other amenities to spend your day at, but the real reward is coming back at the end of the day to the friendly staff and upscale amenities. I'll be back. read more

Good: Really nice staff. Plenty of conference room space. Large rooms. Lobby bar. Snack shop. Look nice. In house AV equipment. Good food for events. Bad: the in house AV staff is not that helpful. Business center is free but the printer is awful. Pretty sure they have bed bugs. After 1st night I had 3 bug bits. read more

Checking in was fast and simple. There was a folk convention happening during my stay and the staff was thoughtful enough to put me on a floor without the people attending so my room was nice and quiet. The room was clean and the bed was really comfortable. Plenty of room and a balcony which was nice! The area is a little utilitarian, but the hotel really has a nice garden in the back and everyone was welcoming. I'll be staying here again for sure. read more

69th Review! Nice! I got to stay a night at the Holiday Inn Austin Midtown last week, and I was blown away by how nice this location was. Considering the central location to so many cool spots to shop and eat, the fact that they go above and beyond to make this place stand out speaks highly of them. My room was perfect. It had an amazing view of the town, and opened up with a cool balcony. I also really enjoyed sitting outside by the pool. The kind lady at the desk gave me some great tips on places to go for food, and pointed me in the direction of delivery options. I really appreciated that. Hopefully I can stay again, because I definitely want to get back down to Austin soon. read more

This was my first time staying at this Holiday Inn in Austin and it was walking distance to venue I need to get too. Loved this place because when I asked for a handicapped room they gave me an an amazing corner room with a real tub(not a hard plastic tub but a big fat porcelain tub and excellent adjustable shower with hand rails everywhere. The beds actually helped get a painful kink out of my back and made me free of my walking cane for the next two days. The hotel has a great lobby bar and Henry the bartender makes a perfect whiskey and coke. Trust me you can screw those up. I shall return read more

I've been here twice for the metaphysical expo that happens quarterly. Really lovely space, clean, the bathroom is abnormally warm/humid but it's nice otherwise, the shared spaces on the ground floor at least. read more

If you want to experience the friendliest staff, check this hotel out. It has super reasonable rates that include a breakfast buffet often with cooked to order omelettes. The restaurant on premises offers a level of convenience not often found in urban hotels. Restaurant service all day with good quality food and choices. The hotel is under renovation but the amenities compensate for a bit of inconvenience caused by the renovation process and construction in the area. Parking is free and plentiful. Lots of restaurants nearby. Try the Armadillo Headquarters, Treadgill's for the ultimate Austin Old School Austin experience of music and Texas style down home food about 10 minutes away! The staff is very amenable to special requests ! Oh, the beds, linens & pillows are super comfortable !!! read more

Clean, simple, safe. These are the things I look for when spending money on a hotel room. The Holiday Inn in mid-town provided me the ability to come and go. I had business appoints all over Austin and was able to get back and over to the airport. It was a good place. read more

The accommodations were of lower than expected conditions. Although the place looks to have been newly renovated, it wasn't well kept. Room was dirty from the seat at the desk, to the nightstand, and even the bathroom. The personnel are very nice and welcoming. Beware, was told breakfast was free at check in but found out I had to pay after eating. $14.02 read more

Holiday Inn Austin Midtown - Hotels Near Me - Austin, Texas

Wife and I celebrating (late) our 22nd anniversary this weekend. First stop, Austin. This was a nice hotel, just in a crappy neighborhood. Think Valley View mall meets Skillman Street apartments. There was literally a mall behind us that was closed and isolated. When you get inside, you definitely don't feel this hotel pretty much is located in a wasteland. When we checked in, there was an issue with our reservation. Hotels.Com's definition of the "standard" room's bed size was "bed". I called and the guy said we would have a king. We get there and they tell us all their king rooms were booked. I was very nice and expressed that wasn't good enough for me and showed my confirmation with the king bed noted. After a little hustle and bustle, we got our room with the king bed. Sorry, I am married. We don't sleep on (2) double beds. All in all though, it was a place to sleep. Bed was OK comfy wise. Good flow in shower. No breakfast unless you order in advance and for the $$$, not worth it. read more

This hotel is nice for a 3 star spot. Jonathan at the front desk was nice to give details of what's going on in the city. Jonathan even offered us a 2pm (late checkout), sweet! Oh and the wifi password is simply 'austin'. Stayed in 712. The room was cute, dainty. It had two full sized beds rather than queens or a king. Loved the fact that we had a balcony!!! I think it's standard, but yea - totally neat. The parking is disastrous after 10pm. Meaning be ready to walk. At 9:30 am we began to hear movement in our floor, then we heard 2 quick taps on our door - and in comes housekeeping (she didn't get the memo about our checkout) she apologized and quickly closed the door. read more

I've stayed here twice in two weeks. There was some very good and some not so great. Lets start with the good. The rooms were spacious, nice decor and lighting. Plenty of outlets for charging electronics. The bed, pillows and linens better than expected. The hotel looks great. It's modern and clean throughout. The not so great. On the first stay the television didn't work. I were too tired on a late arrival to change rooms once I realized it. When I notified staff no response or apology. I hope it was addressed but couldn't tell from desk clerk. The breakfast was over priced but the worst part was the quality. I didn't anticipate top notch food but this was pathetic. The eggs were ice cold along with the coffee. I overheard other tables mention it to the waitress and still when she brought my coffee it too was literally cold. Most of the items on the breakfast line were not fit for health code conditions. On the second stay I planned not to eat there but received a free voucher from hotels.com. What the heck lets see if it's better. It was better this time hot coffee, eggs were hot. The oatmeal was looking pretty bleak still along with questionable fruit. This visit I arrived in the non smoking room to the strong smell of smoke, stuffy hot and air conditioning that did not work at all. After swapping rooms at 1:00am just dragging in from a red eye flight I found a room that was in proper condition. It was a wonderful nights sleep finally. There is promise here and if they could find some consistency this would be a highly recommended hotel. Currently it is wildly inconsistent and I split the difference with a 3 star review. The value here is very good first night I paid 100.00 on a Thursday night. On the return it was only 52.00 on hotels.com plus free breakfast. For that price even with the problems it's a great deal. I'd love to see a hotel that is so close to getting right take that next step. read more

We booked a room with a roll in shower because we need one - one of us is paralyzed and uses a wheelchair. Room wasn't ready when we arrived at check in time. Then we were given a room with a bathtub. He CANNOT get into a tub. Then the front desk staff argued with us about how an accessible room with a bathtub is ADA complaint. Ok sure, but we need a roll in shower. Like we booked. Then they gave us a new room with a step getting into the shower. Yup, still can't use that shower. Asked to talk to a manager- Jessica was not helpful and not apologetic. She and her co worker Gina said it was our fault for booking online because the hotel doesn't communicate with online bookings so they couldn't guarantee us a roll in shower like we had booked. Bottom line- we were not treated with respect or compassion. Avoid this hotel. read more

Affordable with terrific, friendly service in a good location for restaurants and access to locations north of downtown (avoiding the 35 traffic). Recently renovated, modern looking rooms. Great bar service but small. Excellent and efficient breakfast buffet. Comfortable beds with great workspace in room. Balconies, some with a nice view--I enjoy watching the traffic on 35 and 290 or around the corner, the UT Clocktower and downtown. Cons: AC/heating is a bit noisy, as is the plumbing in the older building. read more

Holiday Inn Austin Midtown - Hotels Near Me - Austin, Texas

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Hardest, most uncomfortable bed I've ever slept on, the closet door doesn't shut, there was a lamp shade on the floor when I walked in, and I don't know where it goes, bedside lamp is broken, the pillows and shower curtain smell like they need washed, there was hair in the fruit at the breakfast buffet and the staff just said "ok" and didn't change it out when I told them. The ice machines don't work on the 3rd and 4th floors. Very thin walls-I can hear the person next to me using the bathroom and their music. The guy at the front desk is nice though. read more

Golds gym right across the street! Comfortable beds, fridge and large desk available. Elevators show hotels age but the rooms seem remodeled and great lighting. Restaurant is unmarked and down long corridor, good luck finding it. Hotel gym is paltry. Shopping mall next door is vacant so a bit eerie feeling with neighborhood but I would stay here easily again for business. I like the higher floors as views were great over the entire city. read more

Pros: friendly staff, pretty good location (a cab to downtown was $13), comfortable bed, recently renovated facilities. Cons: thin walls (im staying on a corner room far from the elevator and I feel like I hear everything in every room), bathroom is very small read more

First the positive, the gentleman at the front desk was very nice. The negatives: stained blanket, holes in the sheets, no coffee, phone didn't work, AND we found bedbugs. We packed up our stuff immediately and when we told the person at the front desk he simply asked which room, not appearing shocked at all. Spend the extra money to go somewhere else! read more

Ok, so what can I expect at $120 a night, right? I've never stayed in a Holiday Inn Express, but this is all I could find under $300 on last minute notice on this spring break week. thankfully, it was just a one night stay for a morning UT tour with my daughters. I would've moved hotels if our stay was longer. We won't ever be staying here again in the future. Pros: *good location *room size is good Cons: **there is a very sketchy Travel Lodge that is right next door that had teenagers loitering in their parking lot...I moved my car to the ring of our hotel *double beds are small full size beds, not queen, so it was tight for my 2 teen daughters *walls are thin...we could hear the neighbor's TV *we could hear the sound of upstairs people urinating & flushing their toilets loud & clear...so disturbing *we could hear every time the upstairs neighbors open and close their rolling door closets *the sound from people outside was disruptive...from our 2nd floor room *room phone was dead, so forget calling to complain about any if the above read more

Very mediocre. Rooms are pretty beat up. Ceiling above our shower was leaking heavily. It started leaking at 11pm. Hotel moved us to another room. We had to pack up everything and relocate. They put us in an even more beat up room with a bathroom that had mildew all over. No compensation for the hassle of waking up, packing up all of our stuff and relocating. There's construction going on near the hotel. Seems like it's worse on the even number room side of the hotel. No fans in the bathroom. It's like a sauna when you shower. For some inexplicable reason, there's two toilet paper holders. (Both stocked!) with toilet paper. Weird. read more

Holiday Inn Austin Midtown - Two tp holders! - Hotels Near Me - Austin, Texas

Great location for business and venues are definitely nearby. Easy access to the highway just pay attention to the gps before driving to understand how the roads intersect. Friendly staff, pissy attitudes for the people whom rent a room here. read more

Holiday Inn Austin Midtown - Hotels Near Me - Austin, Texas

Hotel is nice, but quite a bit off the beaten path from where you'd want to be in Austin. Supposedly there is some rebuilding going on, but there really isn't very much around the hotel. Can be a good option if you are there on a busy week/week-end (I was there during the X games) and cannot get hotels closer to downtown. read more

This was an incredible hotel. The beds were so comfortable and the view of the city was really nice. The rooms were clean and nice. The water pressure was perfect. Also the fitness center was a bonus. I definitely recommend staying here if you're in Austin. read more