Great hotel! Very walkable location, close to everything. There's a Concierge on the first floor (not affiliated with the hotel) who can offer suggestions and book activities. Free hot breakfast buffet with eggs, pancakes, toast, etc. Rooms have a microwave and mini fridge. The hotel is a tall tower with over 20 floors, and many rooms have snippet views of the ocean. They also have a gym and a laundry room. The rooms are pretty small and the pool is pretty small though. If you're looking for a hotel with a large room or large pool, I would not recommend this hotel. Also, the A/C in the room was a wall unit and kinda loud. read more

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This hotel was affordable for where it is located very budget friendly. It's worth a stay there is a 5 min walk to Waikiki Beach. Food, shopping, and most things to do were within a reasonable walking distance. Best for those who don't have a car during their visit! If you have car parking is limited and pricey per day! Pros Full breakfast included Nice check in Lobby outdoors Affordable Great pool side Mai Tai's $6 Wonderful and friendly staff Clean rooms Beautiful pool and rooftop views Cons Elevators were slow and may stop working at times No ventilation in hallways and on elevator Elevators are small, packed with people, and hot inside The rooms are small Pool jacuzzi was cold read more

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The Holiday Inn Express Waikiki is located in a very convenient location, close to a lot of things to do. However, there were a few things I felt were a bit below average. They have 6 elevators, with 3 going to the lower floors, and the other 3 going to the higher floors. Sometimes there was quite the wait to get an elevator. Some of the elevators themself seemed to be undergoing construction/repairs, because one was just fully covered in some soundproofing type blankets, and it was also a bit warm in there. The room itself was very standard. The first night, the temperature of my shower was fine, but the 2nd night, it seemed like the hot water had all ran out, and it took at least 30 min for it to get at least somewhat bearable. Unfortunately, the water started off semi warm so I started to shower, but it kept getting colder and colder, and at that point, I had conditioner in my hair, but the temperature of the water was too unpleasant to even try to wash out. My stay came with breakfast vouchers for each day I was there. I went there maybe 30 min after breakfast started, thinking most people would still be sleeping, but it was super crowded and very hectic. The food options were also very basic and not the most appetizing. It was also difficult to find a seat after getting my food. I think for families, this is a good option. But if you want to have something a little nicer, it might be best just to grab breakfast elsewhere. Now the good: rooms are on the more reasonably priced side compared to some other hotels in the area. The employees are very nice and took the time to explain things to me. read more

Holiday Inn Express Waikiki reflects the chaos of the neighborhood perfectly: it's loud, crowded, and fun! As of its opening in 2017, this location is the largest Holiday Inn Express in the US, with the building towering a whopping 44 stories. You've got a lot of people crammed in here, bumping shoulders at breakfast, contending for the pool, making noise, and everything in between. The wife and I had a standard ocean-facing room on the 23rd floor with a distant but decent view of the ocean. The room was fairly small and cramped, so we quickly learned to use every inch of space judiciously. To their credit, the hotel is able to cram a lot into a small space: a king size bed, nightstands, TV, lounge chair with small table, mini fridge (no freezer section), microwave, coffee maker, safe, and an okay amount of drawer space. Some compromises are made, such as not having a proper desk. Then again, who goes to Waikiki to work? Noise isolation was not ideal. Our room had a gap between the door and the frame which allowed us to hear every sound from the hallway. Even from high up, loud music and muffled traffic noise from the city below still bled through the walls. Fortunately, we didn't really hear plumbing noise or neighbors through the walls. The WiFi was congested at night, often unusable for streaming. Shower pressure was good, though one night it took forever for the water to go from warm to hot. The 5th floor is the "fun" floor with a pool and spa, 9 hole mini golf and other games, and a fitness center. Some of the game equipment is in poor condition; for instance, one of the cornhole boards is badly weathered, and the final hole of mini golf has a ramp that is damaged, preventing the ball from going up. The fitness center has several cardio machines, a cable weight station, and free weights up to 65 lbs. A couple of the machines were broken, and the ceiling was so low that doing pullups was impossible. I guess... who goes to Waikiki to work out? The free continental breakfast has a surprisingly decent amount of options including eggs, sausage, toast, a self-serve pancake maker, cereal, oatmeal, rice, mixed greens, and steamed vegetables. I appreciated the healthier options which are not usually found in standard US continental breakfasts. Catering to foreign tourists who eat more healthfully than Americans do, perhaps. We stayed 6 nights and our experience was fairly consistent each day. Everything in Waikiki is expensive and the rooms here are no exception, but this place is nonetheless cheaper than hotels that are closer to the ocean. Hopefully the condition of some things here will be improved since there is a $33/day (plus tax) amenity fee! read more

Holiday Inn Express Waikiki - Fitness center - Hotels Near Me - Honolulu, Hawaii

Amazing performance and great performance good customer service holiday Inn express is the best read more

Holiday Inn Express Waikiki - Lindsay has great customer service - Hotels Near Me - Honolulu, Hawaii

My experience has been extremely disappointing. The IHG reservations team does not communicate effectively, and they refused to honor the rate that was originally confirmed. After spending time trying to resolve the issue, I ended up canceling my reservation just seven days before my trip. This level of unprofessionalism is unacceptable. I will never book with this hotel again and cannot recommend it based on my experience. read more

It wasn't bad. The rooms are small but decent. The best part is breakfast available every day- and they change the breakfast meats daily which is nice if you're here for consecutive days. Parking is tight but we were never out of parking bc its fcfs. The heat in the jacuzzi didn't work the whole time we were here. Everything is within walking distance. Its good read more

We stayed at the Holiday Inn Express while staying in Honolu for a wedding. Unlike the lower 48, most areas are open to the outside. The weather is consistent so it's always comfortable in the lobby area. The staff are all very friendly and helpful. We are on the 16th floor. The rooms are extremely small. We are managing but we are having to wait for the other to get ready. At least the rooms are clean. While I shouldn't complain about breakfast because it is free each day, the Breakfast is like herding cattle. Everyone come in at the same time. There are two lines. Coffee is located outside of the buffett. Grab your tray, silverware, and plate then you have to select the bread of choice before selecting the food they are offering. Today it was egg discs, chicken sausage, another type sausage and asparagus. They also had oatmeal, pancakes and chicken noodle soup. The fresh fruit is apples and oranges. When you are done eating, you leave your tray where you sat. Someone will clean your table for you. I will post additional photos asi take them. read more

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We had good experience at Holiday Inn Express Waikiki. We transferred to this hotel after staying in a huge penthouse rental at Ilikai. True the rooms are small but I did see it as a charm rather than a detriment. The pillows were quite comfy and the overall appearance of the room, though old, is okay. Parking spot is at a premium but we managed to secure ours at the times we pulled into the hotel. We weren't able to fully explore the amenities of the hotel since we were off to our adventures during the day. But I sure do appreciate their breakfast spread in the mornings. It was yummy and delicious, and there's enough selection for everyone to satisfy their morning cravings. Overall, Holiday Inn Express Waikiki complimented our wonderful Oahu vacation. read more

Holiday Inn Express Waikiki - Hotels Near Me - Honolulu, Hawaii

I am a regular Holiday Inn user. I belong to there rewards club, IHG. So I had business in Honolulu and was going to be there for one night. Most know that hotel rates in Waikiki are expensive but it is what it is. I ordered a waterfront room which turns out to be a window view. I was hoping for a terrace but not to be. Next parking. $49 per night. Not unusual but every dollar I spend comes off the profit. Next room is pretty small by comparison. Seems when I parked my wheel was on the line. I get a call at 2:00 AM telling me I must move the car or pay for two spaces. I'm coming right down. Fortunately the parking attendant was there and was very helpful with me moving the car. Next morning I was entitled to a free breakfast which was a step above the typical Holiday Inn breakfast. No complaints at all. If I were on vacation I'd probably want to stay at a beachfront hotel but for one night and being alone this was more than adequate. read more

I'm a solo traveler 78 years old celebrating my birthday. The rooms are small but have everything that you need. I've stayed in New York and been on a few cruises so I'm used to the small spaces. It's very clean. The staff are very professional and friendly parking is over $50 per day, but it's in walking distance of the beach and malls. Breakfast is included. It's not your typical breakfast. They have everything eggs, sausages, pancakes, vegetables, fresh fruit. I always use Holiday Inn when traveling you never can go wrong. read more

The price is great and rooms appear clean. We moved here to get to a good hot tub and we arrive and the hot tub is freezing cold. read more

Holiday Inn Express Waikiki - Pool area - Hotels Near Me - Honolulu, Hawaii

The rooms were small but the location was near the beach and close to public transportation. It also provided breakfast with your stay, which was a real plus! read more

So we moved to this hotel on our last day before we headed home form Hawaii . This hotel is very small rooms and bathroom . The bed were very nice and sheets very soft . Self parking the car your self parking your self your own car for 45 a night . Free breakfast was good . Same as other holiday in express but This hotel room much smaller . But was very nice . Good prices read more

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We booked this room literally for the hot tub and it was not hot. We were told it's been weeks since it's been hot. We were not satisfied with what they could offer. Chris was only able to give us a slight discount (half price). I only live 5 mins away and had to check out less than 4 hours after check in and yeah. More than disappointed. Living in Waikiki, we like to stay at certain places as locals and to pay full price for a night near by and not get the amenities that are advertised, it's disappointing, and this is one place we will not be back to. read more

My 9 year old daughter was badly injured in their very dangerous pool area and the store manager, David, has given me the run around for almost 2 years. No one ever contacted me from the insurance dept like he promised and no matter how many times I have called over the last 2 years, no one calls me back. My daughter dealt with her injury for months and I never even got a call from management to see if she was okay. I am extremely disappointed in their lack of customer service. Also, this was my third time staying there and the rooms have really deteriorated over the years. If I could give them zero stars, I would. read more

The check in process was smooth and quick. The counter agent was helpful and polite. I liked the room- It was clean and provided everything needed. The room was a little small, but this is standard for Waikīkī. Cons: The AC is a little loud (it's a window unit), jacuzzi heat pump was broken. Going to the pool on 5th floor might require an "elevator transfer" if you're in a high floor. Going down during day might involve lots of stops. The elevators are kind of small and fill up. The bathroom sliding door kept opening and left a small gap that got wider the higher up you got. I stopped the self opening by slipping some paper under the door in a big wad. Pros: Location was close to shopping and restaurants, beach. Hotel amenities are kind of cool for families (ping pong, chess set, shuffle board, etc. Views are nice- hotel is over 40 floors! If you stay on a Friday, ask if your room can see the weekly fireworks show. The breakfast was amazing with lots of options. However, it was crazy busy at 6:45, if you can manage a later start, it cleared by 7:15. read more

Do not recommend at all. There were many horrible incidents that happened. But I will just name a few. The start was the rude and condescending front staff when checking in. Entitled guests which I can agree is not to the hotel fault, but still. Not a fun bunch considering we are all supposed to be on vacation in Waikiki. Complained about any noise and left the pool/jacuzzi as soon as our group arrived. A super rude security guard lady! She really ruined our entire vacation. Waikiki is supposed to be lively and touristy yet I felt like I was at a run down hood 2.5-star hotel in Los Angeles. I've stayed at other Holiday Inn and they were decent, this one however was below Motel 6 quality. Avoid at all cost! read more

Stayed here one night earlier this month, we got a 1 king bed on the 10th floor. Check in was easy and the lady was very helpful in directing my husband where we can park. The lobby was clean and bright. The room was pretty small but clean and met our needs. Breakfast had many options and was a nice option to have in the morning. It's a close 15 minute walk to the beach and shops. I would stay here again next time i'm here. Parking was a $49 fee per night but thats to expected here in Waikiki. read more

Holiday Inn Express Waikiki - front view of hotel - Hotels Near Me - Honolulu, Hawaii

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This is our first time staying here and so far it's the best hotel we've stayed in Waikiki! Price, amenities, parking ($50 per night), breakfast buffet(which we didn't even try yet but I'll post pics of that too)! Rooms are kinda small with no balconies but they make up for it with microwaves and mini fridges! The bathroom in our room looks recently renovated too. Kamaaina should get free or discounted parking tho....... Just my opinion. This will be our go to for our staycations from now on! P.s. for other kamaaina reading this, when you call the "front desk" you're speaking to employees here and not India or Philippines like the other big resorts!!! That's so irritating! I'll choose speaking to locals any dau! read more

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I read a reviewers complaining and whining about this hotel. People complaining the rooms are too small or the elevators take too long. Sounds like people are spoiled and a case of first world problems. What do you expect its HAWAII. Hello get with the program. Well this isn't some HIE in a suburb in Dallas or something Okay, we all know Hawaii is extremely expensive and theres no room to build. You're getting a nice hotel room in Honolulu for around $200 bucks a night! This hotel opened in 2017 so it's relatively new and renovated Most resorts here charge over $400 a night easy. You're getting free breakfast, wifi, gym, pool, hot tubs etc etc. yes the rooms are small but they get the job done. Theres not much room to walk around but if you want to walk around so bad just go down to the lobby. If you don't care about staying in a luxury resort or you just can't afford staying in a luxury resort and trying to come to Hawaii on a budget and then this is a great hotel to do that. Some people complaining theres never enough parking the employees told me that the garage gets filled during the busy season ie summer vacations but off seasons IE September or October you can find parking. I always try to come to Hawaii during the off-season so parking was never a problem for me. I never once struggled to find parking . They do charge for parking but what do you expect its Honolulu. If you're coming during the busy season and you don't want to pay for parking, maybe just use Uber or take the bus or something. But anyways, this is my go to hotel whenever I Oahu. Everything is nearby restaurants stores, etc. and you can even walk to Waikiki Beach in like 10 minutes. I can't afford $600 a night resorts so I will I will definitely be back here. On top of that they give you free breakfast every day wow I just save some money right there and don't have to eat until dinner so join me and save some money and stay at the Holiday Inn express. read more

This is my go to stay when I visit and I am never disappointed! From excellent front desk service to housekeeping, this is a well run and wonderful place to stay! Hotel is well maintained and clean, food is hot and delicious, and the location is perfect! You are close to the beach, close to public transit, and in a great location in Waikiki! I have stayed here several times over the years and it is a great place for a reasonable price. read more

We stayed here a couple of times and love the big breakfast buffet to start each day. The rooms are clean and will taken care of. The staff is always responsive and friendly. Needless to say, we will be back read more

I can't make an edit or add to my last post. I just wanted to add a few comments. I rated this hotel four stars last time and I had a hard time deciding to keep the same rating or drop it. I dropped it to three stars because of the below paragraphs. The view is nice from my floor. The breakfast buffett is still much better than most hotel breakfasts and has a great variety. Cinnamon rolls every other day, kalua pig on Fridays, and an assortment of bread, milks, and juice daily. My room is somewhat cramped with two queen beds with minimum room for suitcases if you have a family of four. The carpet seemed like it was cleaned since it was wet but it didn't smell clean. I left my windows open over night and it still seemed wet the next morning but did finally feel dry after several days. This hotel does have a fridge and microwave in the room, which doesn't seem common in Waikiki. The hotel sink area was also not cleaned. It looked like someone was shaving with all the little hairs by the faucet of the sink. I would have thought that was cleaned after every visitor. When I have stayed at other hotels and arrived late at night they would give me a call that confirm my stay, and it's not because they were overbooked. I accidentally booked a hotel and a second reservation starting two days later instead of changing my original date to a later date. It's probably not common to give a courtesy call when you don't show up for a reservation or when you double book a hotel room under the same name with overlapping dates, considering you could be booking for someone else, but it would have been nice. read more

Holiday Inn Express Waikiki - View from room - Hotels Near Me - Honolulu, Hawaii

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So glad we switched hotels the day before our trip. Originally, we booked an older hotel with no breakfast for cheap. Considering we were staying for about a week, we made sure it was budget friendly. I found this deal on Expedia & took the leap. 6 days & 5 nights at this hotel for just $15 more a day, they sold me on the ocean views & the daily breakfast buffet. Let's talk about breakfast. 6:30AM - 9:30AM. Vouchers given at check in. One of the best dining / common areas. Tons of comfortable seating. Well thought out flow of traffic for breakfast and beverage / coffee stations spread apart to avoid congestion. The food options are great, you get a different protein for every day of the week. Rice available on Mondays & Thursdays. We stayed here for a week, so we tried them all - turkey, pork, chicken sausages, SPAM, Kalua pork, waffles, plain & cheese omelettes, waffles, 1 minute pancake machines, breads, bagels, oatmeals, cinnamon buns - with all the fix ins. Milk, yogurt, SOYmilk boxes, & a juice dispenser. 5 stars for this breakfast selection & the wonderful breakfast staff & bussers. We looked forward to this everyday. Rooms, we got 2 rooms floors 32 & 33 both with ocean views as promised. Rooms are small. Walk ways are tight. 2 queen beds per room, comfortable. AC was working great. Fridge & microwave. BATHROOM... was a different story. Haha. There is NO VENT / AIRFLOW. We managed to crack the window open but it was letting in hot air & some critters from outside (came back to a dead fat cockroach on our floor). It is literally a sauna in there during the day. Not much counter space for toiletries, especially for 3 people. On our 2nd night, the shower tub stopped draining. Maintenance came to unclog & repair. Housekeeping was non existent. Not sure if this is the new norm since Covid. No one came to freshen up our room or just empty our trash & bring fresh towels for the ENTIRE week. We had to call for new towels & new trash bags & toilet paper. Accidentally spilled juice on our blanket, we called to get a new one & even asked if they can just drop it off and we can replace it ourselves and they could NOT make it happen. Disappointing. Parking is $45 a day. Limited parking spaces. Which means, no guarantee you'll get a spot. There are way more rooms than spaces. Luckily, we managed to park in the lot the entire week. If parking was unavailable for the night, they'll direct you to some street parking or a neighboring hotel (which you will have to pay for) but to let them know right away so they don't charge you for that night. Very tight parking spaces. You just have to be very careful and creative. 5th floor recreation deck with tons of lawn games & a 9 hole mini golf course. Sunbathing area with pool chairs. Pool was closed during our last 3 days due to renovations (which we knew prior to booking). Beach towels available to borrow. Signs all over the hotel said beach chairs also available but concierge told us they don't offer those. Overall, would rate this hotel a 3.5. Bang for your buck budget hotel. Wouldn't mind staying here again due to the location. 8 min walk to the shops & food places, International Marketplace & Royal Hawaiian. Across the street from an ABC store. Little bit longer walk to Waikiki beach. Which we didn't care for since we ventured to the beaches at the North Shore. For a longer stay, I will pay a little more next time for an upgraded property. read more

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Holiday Inn Express Waikiki is a wonderful hotel to stay in while visiting the beautiful island of Oahu. We booked our trip online after doing research on the hotels location and realized that this hotel was in a prime area for walking and exploring Waikiki. The hotel is located right off the main strip and is easily walkable to the beaches, restaurants, and even the zoo. Check-in time is at 3 pm, and it was super easy and fast and we were given our hotel key in seconds, along with some pineapple gummie candies. We ended up booking a 2 bed partial beach view, and we happened to stay on the 30th floor. There are 2 elevators for the entire hotel, so going up and down is a hit or miss. Sometimes, you will catch a fast elevator, and other times, you can be waiting for minutes! The room was a basic setup with 2 beds, a nice size TV, cold ac, and a bathtub with a shower head. As for the amenities, they offer continental breakfast from 630am to 9am. We ate breakfast here every day because it was that good!. They have pre-made eggs, and they always had a protein, whether it was pork, chicken sausage, or bacon. They always had fresh fruits such as bananas and oranges and even had muffins and breads with multiple condiments for then. The dining room area was nice and big with ample seating, and the staff always provided second to none customer service. They also had a nice swimming pool with a hot tub as well as mini golf. There are also washers and dryers on-site where you can pay to wash your clothes. As for car parking, there is a flat rate to park your car daily, but it is on a first come, first serve basis. Overall, Holiday Inn Express was a great hotel to stay at, and the staff didn't disappoint! Everyone was very friendly and expressed the aloha spirit. The breakfast was delicious every morning, and the hotels location couldn't be beat! My only downfall was the setup with the elevators and how time-consuming they could be if you didn't get on at the right time. Other than that, it was a great hotel with reasonable prices in the Aloha state. read more

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Stayed in 3511 and at first glance it appeared "clean" but once you actually take a minute you will see it is quite filthy. The hotel is old so of course the rooms are tiny but most people are probably on vacation so they don't spend a ton of time in the room. Parking is ridiculous! Laundry takes up about 5-6 of the spaces and junk takes up another 2 of the coveted parking spaces. Cost $45 per day and if you aren't parked by 5pm forget it. You will need to park 1/2 mile away and pay $50. Breakfast is about on par with a IHG - sausage, bacon, pancakes, waffles, cheese omelet ( not freshly made), cereals, pastry, etc. It is from 6:30-9:30. read more

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Alrighty, so I finally got the chance to visit Hawaii with a dear friend of mine! And I was lucky enough to have been able to stay in the legendary Holiday Inn Express Waikīkī! Firstly, staff are warm and welcoming! They are also hardworking people! Not one person was just silly dallying & playing on their phone. I have to give a shoutout to Mrs. Dulce who was assigned to clean up the 44h floor for my stay last week. She is a neat & considerate person! She never went into any personal belongings & made sure each room is pristine! I placed $100 in one of my bags & forgot about it & then when arranging my bags, I found it! I was so touched by her honesty & hard work ethic that I went to the housekeepers' cave on the 2nd floor to personally give a red envelope in a white security sleeve thanking her for her service and kindness. Although I'm pro AI, I made sure to alert staff of hope for the future. Sal the concierge is another sweet person who is a great person! Also I love the fact that this place makes you feel like family! Nice pools, facility & staff. Just make sure to warm up the pools. The rooms had merits & pods of tea, full bottles of dive soaps , a tub with shower, and mini fridge. The rooms are crammed though. Also they've free breakfast buffets every morning where you meet people who hail from all over. read more

First off SHOUTOUT TO GLADYS!!!. She was so helpful and kind hearted. I can tell she was a hard worker cause my whole stay I always saw her and she was so warm hearted to every she spoke too. Her spirit was always happy and gave a warm smile. I come here often but meeting her and having her help me made me like this hotel even more. I come pretty often and I will continue to do so. This place is clean af. Helpful great front desk, a little market in the lobby and it's in the heart of Waikiki so you can just stroll out and find fun in any direction. I'm a mother and let me tell you... you will get some good rest in these beds and on top of that you can take a nice hot bubble bath without questioning the cleanliness. They also have a pool and jacuzzi area WITH A BAR (5th floor) . I'll be back again and again and again. read more

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Rooms were small. Parking stalls were tight. Breakfast was highlight. Loved the pool desk and games on the deck. Shout out to Alohi for great customer service skills at front desk. The nice lady house keeper was helpful too read more

I would highly recommend staying at the Holiday Inn Express Waikiki if you're visiting Hawaii. The staff is super friendly and helpful. The rooms and amenities are real nice. Fast check in and fast check out. I encountered zero problems while staying here. I really liked the open air sitting area out front near the lobby. read more

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Are first step into the lobby we were welcomed. The room was ready and meet all of are needs. We had trouble with getting in and out of the parking lot, it was resolved in seconds. We had difficulty with the room key working. We had to go down several times. A young gentleman with up to are room and assisted us with correcting the problem. The buffet was excellent. When checking out, the representative at the front desk, reviewed are bill, recognized we were Hawaiian residents, applied the discount, and saw we had a future reservation with the Holiday Inn Express and updated the reservation for Hawaiian residents. We will definitely be using this Holiday Inn Express when visiting Honolulu. Keep up the excellent service and hospitality at your hotel. read more

The good: clean rooms. Great Groupon pricing. Breakfast is wonderful - Great options, fresh, good quality, lots of variety, loved the individual soy milk, loved the salad w papaya seed dressing. Nice activities for families tho we didn't get to use it bc we came in late and it closed kind of early. The bad: the room was absolutely tiny!! We barely could move or get our luggage in. It was windy that evening and so the wind was SO loud it was hard to sleep. They offered to move us but the room was so tiny, it would have been more of a hassle to go elsewhere and move everything. We chose to eat breakfast outside and it was beautiful and nice BUT there were massive numbers of aggressive pigeons trying to steal our food so it made eating uncomfortable. Parking is expensive but we were so fortunate to find free street parking two streets away. read more

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We needed a room for our first couple nights in Waikiki, and I saw there was a Holiday Inn Express. *When traveling, we know we can count on Holiday Inn Express for good room rates and complimentary breakfast Turns out, their rates were lower than the surrounding hotels , they were conveniently located to everything, walking distance to the just about anything we needed (otherwise we just Lyfted). The room was simple but very nice. And our view - WOW!! And the staff all had the Aloha spirit - so very friendly!! And let me tell ya, this location had the BEST dining area for the complimentary hot breakfast --- and bonus points that they had POG as a beverage option! So many options to choose from for breakfast - fresh pancakes (from the cool pancake machine), eggs, bacon or sausage, cereal, oatmeal with all the fixens, fruit, coffee, oh and save room for their delicious, hot cinnamon rolls! You just can't go wrong with Holiday Inn Express!! read more

Holiday Inn Express Waikiki - Beautiful view from the 31st floor ocean view room!! - Hotels Near Me - Honolulu, Hawaii

Not Great, Below Par. Frustrated. I couldn't wait to get out of this hotel. No working electrical outlets in our first room and only 12 inch paths around beds in the tiniest room I've stayed at. Must be a fire code violation in room 3611. We Reported the issue and Beatriz was excellent by changing us to a different room 3008 but for a $15 increase per night fee. Why am I paying $30 more for a room to work? We reluctantly paid it (money grab) but the second room only had scalding hot water. Had to call in a trouble ticket. Maintenance arrived quickly but now Im working on my vacation. The room change messed up how we left the garage. Pain. I'm an IHG member and I have had good stays in the past at Holiday Inns but not this time. I don't think I should have had to pay more for a room that still didn't provide basic needs. If anyone in Quality Review reads this, I'll be monitoring my email for a free stay somewhere or a credit because me and my family of 4 deserve it. I'm not a gold digger-look at my other reviews, I pride myself on objectivity, but Holiday Inn Express in Waikiki failed on our vacation by not meeting minimum expectations for electricity and cold water. We cancelled the rest of our nights here and made reservations at the Hilton instead. We lost our deposit and what we paid for it, but sadly, it's worth it. Honestly this is an unexpected terrible stay and I'm surprised and disappointed. As I type this my wife is on the phone complaining to her mom about our unfortunate luck here. read more

The front desk staff is great, the room is very small but clean. Why the three stars? Upon looking at the bill, I see a $33/night amenity fee. I called the front desk and was told it's like a resort fee (this is a resort?). It includes the services on the 5th floor...what services are on the 5th floor? Also included are the discounts in the pantry? Again, there was a $33 discount on my bottled water? Add the MANY hotel taxes that Hawaii adds along with the amenity fee, and you are looking at an additional ~$75 night! As a 2x/yr business traveler that has to produce a budget before the trip is approved, an additional, and unknown, $75 makes this hotel go from reasonable to unresonable. read more

When we checked into our "first" room it was warm and muggy. We tried to get the AC working with no success. We called down to the front desk and they send someone from maintenance. The wall unit was indeed broken so they switched it out with a new one. We went to dinner and came back and it was still warm and muggy. I called down to the office yet again and they sent someone from maintenance. He spoke to us like we stupid and didn't know how to work an AC unit. He turned it on and off. It started working and 2 minutes after he left if shut off again. By this time it was 9:30 and we ready to start getting situated for bed. I called down to the office and asked for a different room. She gave us the key to another room. The AC worked in that room however there no was no hot water in the shower. I called down to the office yet again stating there was no hot water. Sounding annoyed at this point, like all of this was our fault, she gave us another room. FINALLY, in the third room, we had AC and hot water. That whole ordeal was just ridiculous. Not once did they apologize for our inconvenience, the paying customer, of having two change rooms numerous times. Instead, they gave us an attitude like it was our fault. Never again will I stay at this hotel. VERY disappointed in their customer read more

Would stay here again. A minute or two walk to bus stop, depending which bus you take. Two ABC stores near by, one across the street. Beach is 5-10 minute walk. Lots of eateries and shops near by 5-10 minute walk, even vegan options. Airport about an hour away by bus. Staff friendly Gym has ellipticals, treadmills, weights, TVs. Pool and jacuzzi. Pool not heated Complimentary breakfast: some style of eggs and protein (chicken/pork/Turkey sausage, bacon), pancakes (do it yourself), oatmeal, instant oatmeals, bread, bagels, muffins, banana, orange yogurt (Greek, yoplait, strawberry), milk and soy milk. Options change daily, but for the most part you get the same thing every day. . Rooms: has the essentials you need. Additionally has a mini fridge, microwave, freezer doesn't really freeze, keurig with Hawaiian coffee. Room is really tight, even the hallways. Didn't bother me though. View was great, don't think you can go wrong. Rooms are attended to every day. Laundry on 3rd floor. Coins I believe. I was hesitant staying here, from reading the reviews, but I'm so glad I booked it. read more

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Very small rooms, no please to sit except the bed because there is no chair or desk. Very small bathroom and shower. Staff does not help to accommodate vehicle parking and tell you to try and park at other hotels You should definitely look at other options. read more

I've been a dedicated Hilton customer for decades, but our recent stay at the Holiday Inn Express Waikiki was an eye opener. The front desk was fast and efficient, housekeeping was polite and competent. In fact, housekeeping had two scales to help us reweigh our luggage before heading to the airport. We found this super helpful! Hallways are narrow to give more space to the rooms. The room was good size but taken over by two full-size beds. The bathroom was small but workable. Lighting at the sink was great! Water was instantly hot. The laundry facilities were a sauna. For some reason, known only to the gods and building inspector, the dryer exhaust ductwork suggests the exhaust is not directed outside but rather back into the laundry room!! The heat and humidity were stifling! Also, the front desk misinformed us that we needed $1 and $5 for change, and while this is what the change machine accepts, nearly all machines accepted debit/credit cards making change unnecessary. (Minus one star for the inconvenience) The location of the hotel is nice. It was easy to walk to local shops we wanted. Parking was sufficient. Elevators are accessible at the center of the building, making ingress/egress easy. No need to drag luggage through the parking ramps. read more