1 star -- Severe leg injury from laser treatment, then weeks of being ignored…read more I went in for my very first laser hair removal appointment on June 18th and left with severe burns/injuries covering both my legs (see photos). The marks were still visible almost two weeks later (i'm praying these are not permanent scars). I saw my own doctor on June 24th, who diagnosed an adverse skin reaction to the laser treatment, prescribed prescription-strength steroid cream and a prednisone taper, and explicitly advised me not to return for further treatment at this location. What made it worse was the response after: * The marks became visible the day after my appointment (Friday, June 19th). I was working all day and couldn't call, so I emailed them that same day asking if my legs -- badly swollen and itchy -- were a normal reaction. * Saturday, June 20th: I called right when they opened, since I still hadn't heard back on my email. I sent photos as requested. No callback all weekend, so I ended up at urgent care for a hydrocortisone prescription. * Monday, June 22nd: called again, was told the "lead nurse" would call me Tuesday. Also learned that the petroleum jelly they gave me at my appointment to apply afterward was actually making the injury worse (trapping heat) -- meaning their own staff handed me something that worsened my injury. * Tuesday, June 23rd: no call. Called again, was told the same thing. I also sent a second, detailed email that day explaining everything. Their site advertises a 24-hour email response; I never got one. * Wednesday, June 24th: saw my own doctor, who confirmed the severity and advised against continuing treatment. I called LaserAway to cancel my 8-session contract and was told a director would follow up in 24-48 hours. * I heard nothing. I had a beach vacation starting the very next day, and had to keep my legs covered and out of the ocean the entire trip because of this. * I followed up again after vacation (Monday, June 29th) and was told 24-72 business hours. * Got a callback the next day (Tuesday, June 30th), told -- again -- to send photos so a nurse could "look into it," with a callback promised for tomorrow (which is now today). As of writing this, every single promised callback in this process has either not happened or happened days late, so I'm not optimistic. I've since sent a formal written request for contract cancellation, a full refund, and reimbursement of my medical costs, along with my doctor's documentation. We'll see if that ever gets a response. This is a company whose entire business is aesthetics, and when they visibly injured a first-time client, the response was silence, contradictory advice, and stalling on a contract cancellation while the clock ran on my sessions. My vacation was negatively affected by their negligence. I would not recommend anyone start treatment here.

Very good business, wonderful people. The ladies at the front desk are so super upbeat and…read morepositive, knowledgeable and helpful. The Nurses are helpful and knowledgeable. I'm always comfortable getting my services here

I am so grateful to have found Vivian and the Detox Spa as part of my post-surgery recovery. The…read morelymphatic massages have been incredibly beneficial, and her care and support mean so much to me.

Erika is ahh-mazing!!!…read more So I've been going to Erika for quite some time, but now she has stepped out of her own, and has opened her privately owned massage spa!!! And Im so excited!!! She is very knowledgeable about the body, and is able to implement different massage techniques that will aid in whatever ailment or trouble areas of concern. I truly appreciate that she also tailors any massage to your specific needs. And she gives insightful aftercare instructions that are such gems for your recovery. Erika definitely has a dedicated clientele base, but is also very accommodating with scheduling. Overall, She is truly passionate about her work and the care she gives, and I highly recommend her services!

I can not give Dr. Forman enough praises as nothing seems to do him enough justice. He truly has it…read moreall!!! From the moment I met him, his professionalism, honesty, and willingness to try to help me with a prior bad breast surgery that had left me looking and feeling terrible was such a relief. His confidence and experience in breast implant revision gave me the courage to proceed with yet another implant exchange/ revision, my fourth in three years... he spent about an hour and a half with me on my 1st consult going over everything from my past failed surgeries to my expectations and his game plan. When I went in again with my husband, for a second consult, he was just as kind patient and honest about everything that we would need to do and what to expect, which gave both myself and my husband such a sense of relief. We knew we were in good hands, the hands of a highly trained skilled surgeon. Now here I am five weeks postop with great after care from his team and follow up apts. with Dr. Forman, and I couldn't be happier!!!! I can finally look in the mirror and smile now!!! Thank you so much Dr Forman!!! You will forever be my go to doctor with any upcoming cosmetic needs I may have and I will highly recommend you to everyone

Wow interesting, I see reviews for Dr. Friedman are all over the place. I just had my surgery a few…read moremonths ago, right before he retired. I had a septo-rhinoplasty, so both he and my ENT (who was also excellent) did the surgery together. I had a double deviated septum, nose was a little crooked, collapsed nasal passages, etc...the whole 9. I actually needed my nose widened and rebuilt with spreader graphs, and it was a success. My surgery was a piece of cake...I actually never really felt pain and didn't need my pain meds once home. While I got really nervous once the splint and banadages were off, after a couple of weeks when my nose settled, I LOVED the final result! I feel like this is the nose I was supposed to have, much more straight and beautiful!! IMO Dr. Friedman did a wonderful job. I was nervous as hell beforehand and right after (I mean it's a NOSE after all lol), but I love it. I was fine with his bedside manner, felt a tiny bit rushed at times but he is/was a very busy surgeon so... I felt like he was very honest with me. I had asked him about doing something to my nose that I wanted, and he looked me over and said he wouldn't recommend it because "people pay me a lot of money to have your nose." I was initially disappointed because I thought I could walk in there and presto get exactly what I wanted. His result was more subtle than what I asked for but it is beautiful and definitely a HUGE improvement from the before!!!! I was impressed with Plastic Surgery Institute of Washington, the staff was great and Karen was AWESOME (patient coordinator)... shout out to you Karen!!!! :)) All in all I had a good experience here!

Farida, Natalie, Tina, are so knowledgeable about skincare and are great at performing all kinda of…read morefacial treatments! I love getting microneedling here. My skin has become so much smoother and clearer since starting coming here six months ago.

Had a great experience getting Botox here! The staff was incredibly friendly, welcoming, and very…read moreknowledgeable. They took the time to explain everything and made me feel comfortable the whole time. Highly recommend!

Per a review I left long-ago, as I've been visiting Dr. Petropoulis for almost 10 years now, this…read morestill rings true -if it's out there and it works, he's got it..." it's a huge relief knowing he makes an effort to remain up to date with the latest and greatest out there...so I can confidently leave all the research to him." Introducing DAXXIFY- with similar function of Botox, EXCEPT it LASTS AN AVERAGE OF 6-9 MONTHS!! Opposed to 3-4 for Botox. Having done botox more than ten years I'm lucky if it last 3 months. Dysport and the other one doesn't work on me a Did I have to scour the internet to find alternative treatments or exciting new products in 2023? Nope. Because I have a secret weapon-Dr. Peter Petropoulis Am I prophetic or WHAT??? Pictures to come!

I initially went to Dr. P for Botox to manage my TMJ 4 months ago. It worked fabulously and I have…read morebeen noticing a definite slimming effect as well. He was very personable and took to to explain things. Since then I've been getting chemical peels and hydrafacials there. Never had a bad experience and my skin feels/looks great!

I wish I could give negative stars…read more After 14 years as a patient, I am leaving not because of my doctor, but because the administrative systems put in place after the merger with AA Dermatology have made this practice unsafe to rely on. My physician remains someone I trust and respect. The operational side of this practice does not. I have been managing skin cancer for 14 years. I am not a casual, once-a-year cosmetic patient. Reliability and timely care are not optional. 1. Appointment Rescheduling Failure A front office staff member called me to reschedule an existing appointment. I confirmed the new date and time she provided. When I arrived, I checked in and sat in the waiting room for over 45 minutes. During that time, I could see the same staff member casually chatting at the front desk. When I finally approached to ask about the delay, I was told: "You don't have an appointment today." The very staff member who rescheduled me had failed to update the system. I had been sitting there for 45 minutes before anyone acknowledged an internal error. To make matters worse, my doctor was not even in the office on the day they moved my appointment to. No competent medical office should reschedule a patient to a date when the physician is not present. That means no one verified provider availability before rescheduling, a basic operational safeguard. 2. Prescription Renewal Failure Last Monday, I called for a routine prescription renewal. The call center took the request. A full week later, my pharmacy still had nothing. I called again, same result. I called again today, and was told the requests still had not been forwarded to my doctor. To be clear, my pharmacy also sent an electronic renewal request directly to the practice through their system, and that request went unanswered as well. A simple prescription renewal should not require multiple calls over more than a week with zero follow-through. Delays like this erode trust and for patients managing ongoing medical conditions, trust is not optional. I have been managing skin cancer for 14 years. When appointments are mishandled and medication requests are ignored despite repeated outreach, that is not a clerical inconvenience, it is a breakdown in basic medical administration. At some point, repeated administrative failures stop being isolated mistakes and start becoming a pattern. When that pattern interferes with timely access to care, patients are the ones absorbing the risk. I am walking away from a physician I deeply respect because the infrastructure around them has become unreliable. No patient managing a cancer diagnosis should have to question whether their appointment exists or whether their medication request will be handled responsibly. That is why I can no longer remain a patient here.

Pain in the ass to contact. The phone number is not on their landing page. They do everything in…read moretheir power to shift you to TEXT them if you want an appt or schedule online. No appts available online for months. You cant just pick up a phone and call. I love my doc there, have seen him for many years, and needed to make urgent appt for melanoma. I have to go for a skin check yearly and something aggressive popped up on my back where I didnt see it right away. I need to be seen in a week or so not months and I cant even call them. I wish my doc had not switched to Anne Arundel. They prioritize efficiency over patient well being.

Dr. Caren is a true artist and can make you look better, younger, more symmetrical, and more…read morerejuvenated than you could ever imagine. I had some aesthetic medicine experience before Dr. Caren so I have a fair basis for comparison. In the 18 months since I have discovered her -- AND ASHLEY! -- I feel so satisfied with how I look and how gracefully I am aging :). I could not do it alone! If you, too, wonder about aesthetic medicine, look no further than Dr. Caren and Ashley. They are also a total joy to schmooze with and are beyond knowledgable about the best products and cutting edge techniques. I have recommended Dr. Caren to friends; the ones who heeded my advice wondered only why they had not done so sooner! You're welcome, Yelpers :)

Paid for botox, facial filler and lip augmentation. The botox migrated paralyzing 1/4 of my mouth…read morepartially, the lips were uneven, and the worst part is the facial filler caused several lumps and dents on my face. I looked far better before receiving treatment. I was told me an excuses about the dents which were honestly insulting to my intelligence. Such as they were there before, this happens when you get older, it's a change to the color of your skin and so on. After this I did not want to receive treatments to fix the dents and unevenness as I could not trust somebody who is very clearly being dishonest directly to my face. The point is I did not have those issues before receiving treatment, therefore the treatment caused those issues. When I said I was leaving she actually stood in my way and refused to move even when asked, preventing me from leaving the office. She shifted her body at one point which allowed me to I grab my bag and leave. I'm sure there's many things she can do well but I do not receive such treatment. I also wasn't even refunded any money, so I paid nearly 2k and ended up looking worse than I did before receiving treatment.

Some people do what they have to while others do what they love. Either way one can see their…read moremotives. Tori is not only passionate about her business; it's evident she's passionate about people .Tori aims to please, knows her stuff and wants her clients to enjoy their experience and time with her. She literally takes time to study your muscles and how reactive they are. This isn't something she says but for those of us who know a little about the medical world we know bedside manner when we see it along with the breadth of knowledge she possess. She's excellent with a needle and she goes that extra mile. I'm going back again and again. The only suggestion I have for her is to invest in a good PR individual to really help her overall as whoever DONIS is must have the wrong business or is very confused. Bravo to you Tori; You knocked it outta the park.

We all have ideas of what procedures we want to have done (botox, fillers, etc) but once I met Tori…read moreI learned to put my trust in the hands of a true professional. What I thought I needed, Tori was able to discuss my expectations and developed a treatment plan that had amazing results! She has years of experience and truly understands the facial anatomy and how different procedures will look once healing has taken place. I found a new medical spa at ReNew You!

I'm really looking forward to my next appointment with Dr. Faulkner. He has such a great bedside…read moremanner, and I always enjoy getting my Botox with him. I'm quite particular when it comes to my face, but I have a strong connection with Dr. Faulkner, and I can't wait to see how refreshed I'll feel after my next visit!

Came by to get Botox as I was new to the area and needed a new clinic…read more I'm so glad I found this place and came here! Dr Faulkner really listened to what I wanted and helped me get the results I wanted. He educated me on areas of Botox and how much is typically needed but also respected what I wanted to do. I had a negative experience at a consultation elsewhere but it was great to find this office instead. His staff was really helpful and friendly. I felt welcome and cared for. I'll definitely be back for more!

I had a very positive experience with Dr. McNeill's treatment of my varicose vein in the fall of…read morethis year. The initial evaluation, followed by ultrasound, the actual ablation and follow up all went smoothly. The staff are pleasant and efficient. I did not feel any pressure to have more procedures. Diana G.

I had an excellent experience with Dr. Mcneil's treatment of my varicose veins. He works quickly…read moreand explains everything he's doing. He converses throughout the procedure so that your attention is directed away from it. I also highly recommend his staff for their sclerotherapy and cosmetic procedures. They are extremely professional, knowledgeable and friendly.