I want to start by saying that my experience with my provider, Susie, was excellent. She was…read morepatient, informative, and very helpful in assisting me with what I needed. My concerns are with the administrative and billing side of the practice. When I initially became a client of WCP, I initially received needed testing. Later, I needed documentation completed and was informed that I would need to schedule a meeting with my provider to complete the required form. Upon entering that appointment, I was informed about a newer, more updated assessment that the office now uses. I was highly encouraged and offered the option to take that additional test at a discounted rate, since I had already completed the prior version. I agreed and completed the assessment that day and paid the amount, which meant the original purpose of the appointment (completing the form) was not addressed. The following day, I had a second appointment to complete the form via telehealth, during which we went through it together and I answered the necessary questions. After the form was ready for pickup, I was informed of additional charges for both visits, each, that had not been communicated beforehand. While I understand the charge for the appointment where the form was completed, I was surprised by the additional charge for the first visit, where the only activity was being offered and completing another assessment. When I sought clarification, the interaction became unprofessional and dismissive, which was disappointing. Julie then got extremely unprofessional with me in a heated back and forth discussion and asked me "Aren't you about to become an attorney?" Very Unprofessional. Since I am CURRENTLY a lawyer, I will be fighting against this charge. Julie, you need to do better as a professional and as a person. Overall, my concern is with the lack of transparency around billing and the professionalism in handling the discussion around it. I hope the office can improve clarity and communication going forward.

I had an excellent nurse practitioner, Susan Schleith. I followed her from another practice to…read moremaintain our wonderful relationship. Unfortunately, I too had a negative experience with Julie in billing. She overcharged me for a visit, and tried to under-refund me twice. Very unpleasant person to deal with. Based on the financial issue, I was locked out of my patient portal and was not allowed closure with my therapist. A very unhealthy atmosphere in a practice where mental health should be the primary concern.

Highly recommend does it all and my family has his jersey for mom and son. Great at football and…read moreone of a kind. Extremely talented and smart no one can replace him he's like Micheal Jordan of football if I had to compare.

From the owner: Natural Mind MD, PLLC is focused on providing psychiatric services with an emphasis on overall…read moremental and physical health and well being. Dr. Ria Battaglino, MD is a Board Certified Adult Psychiatrist that provides medication management and psychotherapy from a holistic perspective. She is experienced in complex medication management and psychotherapy as well as incorporating natural, medication-free options that may be just as essential to your overall well being. Her goal is to help her patients to achieve optimal mental health via an integrative approach that addresses each individual's physical, mental and spiritual health.

If I could give this place 6 stars I would. I have been a patient here since I was in 12th grade,…read moreand Dr. Tabb has helped me through some quite tough situations in my life. I still see him now 12 years later. He is one of the top if not the BEST Psychiatrists in the country, and although his prices are higher than typical psychiatrists the quality of his care and responses to concerns are PHENOMENAL!! I hope Dr. Tabb is recognized in the local News & Observer for his talent and his extraordinary hard work and commitment to his patients. He is one of a kind and there will never be another therapist to replace him.

I've been seeing Dr. Carlson for 12 years. He is a superbly sensitive and conscientious doctor…read more I easily say with confidence: this is the real deal, folks. If you need a doctor, see ANYBODY; if you have time to choose, I can't recommend Dr. Carlson enough. I'm very, very, VERY thankful. Absolutely top notch.

Seen on time and everyone is very professional. Dr Jones is very invested in her patients…read morehealthcare. I'd recommend her to anyone

We come here for care for a family member. The receptionist is extremely rude to my family member…read moreseeking care there despite requesting her to act professionally. You would expect better face service from a psychiatric outpatient care center. 1-star for service. This is not a review for the psychiatrist there.

I'm grateful I found Lydia and medication that works for me. That is something I could not say…read morebefore as finding the help I needed felt terribly difficult. From our first appointment working with Lydia has been like a breath of fresh air, I've only felt safe and that I was talking with someone I could trust! She listens with compassion and empathy while always providing tremendously insightful information and grounded advice. 10/10 Thank you!

From the owner: My ideal clientele is diverse – children, adolescents & adults in need of psychiatric care for all…read morekinds of conditions including Autism, ADHD, Depression, Anxiety, Bipolar, OCD, Trauma and more. With 7+ years of experience I bring compassionate and thorough care to look at the whole person – physical, mental, emotional, spiritual – to tailor individualized treatment plans using shared decision-making that are evidence-based. Services include medication management, brief psychotherapy and referrals to other services (e.g. genetic testing). I love getting to know each and every individual person – hearing their story and what makes them unique. I love taking the time to listen and highly value your concerns, questions, input, ideas, feedback and am happy to share my years’ of expertise to combine that with your preferences to help you reach your goals. To make care affordable and accessible I am in network with Medicare, BCBS, Tricare, Aetna, Cigna, United Healthcare, Medcost and Oscar Health. Please reach out if you have any questions!

Dr. Payne went above and beyond to help resolve some side effects from a new medication prescribed…read more I called after hours and she returned my call within 15 minutes. She was also available via email on a holiday. I don't know what I would have done without her assistance and guidance. I would recommend her to anyone.

Dr.A is the best of the best. I've been seeing him for about two years. He has created a great…read moremental health plan for me, and my life has significantly improved. He is always so receptive and empathetic. 10/10 would recommend. With scheduling an appt is a breeze, doing it online is the easiest but the ladies working the front desk are awesome as well!

This is the worst practice I have ever had the misfortune of dealing with . When my appointment was…read moreabruptly canceled in July I was told there would be no problem refilling my prescriptions. CVS called and no response. I called repeatedly over the course of a week and a half . They asked for updated information. They stalled they out and out lied to me . Finally the answer is you need to schedule an emergency appointment before we can refill your very basic prescription. Every time I called a different person told a different lie . Just to get me off the phone . The cherry on top is they would not even respond to the pharmacist. The entire time I spoke to Ms Harris on telehealth appointment she never once LOOKED at me . It seemed her keyboard which faced away from the monitor was more fascinating. Avoid this practice .

I remember when I first moved to NC and struggled to find a new doctor and team where I felt…read morevalued. Then I found Max Psychiatry and let me tell you about this staff! The loops they jumped through to help me when my company went through mergers, buyouts, and insurance transitions was unexpected but deeply appreciated. Being in tech, I am strong believer on asking the right questions. Being a man, I know the stigma about seeking help (even though I still find it hard to ask for help). The conversations I have had with Dr. Hasán have been immensely helpful to me because the questions she asks have been like tooltips for understanding how to navigate my condition. After several meeting of her asking the same questions to check my status, I started asking them to myself and answering them which is a level of empowerment I didn't know I needed. I'd really say if you are looking for a doctor, give this team a chance to really wow you!

Customer service extremely poor, rude psychiatrist and forgetful. Poor eye contact. First thing…read moredr. Saman does is weigh you

i have been working with dr. whitenack for over 7 years. i'm in my 60's, married 40+ years, raised…read more2 children and have an mba with a 4.0 gpa. i've worked in finance my entire career and been around the block a few times in my life. i find dr. caleb whitenack the best psychiatrist i have ever worked with. my son began seeing a psychiatrist in 2nd grade, diagnosed with ocd that was a huge alteration to daily life, even challenging today in his 30s. the physician was very good with degrees from duke and yale. this was my first time working with a psychiatric. since this time, i have worked with numerous psychiatrists for my son, my daughter with add and my own personal challenges. what i find outstanding of dr. whitenack, in addition to his clear expertise in the field, is his ability to actively listen, clearly connect with his patients, articulate clearly, be professional and is blessed with great intuitiion. this by itself makes an amazing psychiatrist. although, he additionally goes out of his way to seek and quickly provide the most cost effective ways for patients to acquire and afford their medications. even knowing local discounts for specific meds and rx cards that work best. this is critical to many patients. i personally know individuals who have stopped taking medications because of cost, which has been detrimental to their health. in summary, he is an expert, has the full package of personal skills to successfully connect with his patients and be knowledge of medication avenues for patients to successfully acquire them. everything that gives his patients every possible opportunity for success. amazing caring expert!! cynthia w.

Seeing Dr Whitenack has been life-changing for me. He is an excellent listener, thorough and…read moreknowledgeable. In a few visits we had a plan that is working so well, I fell like I am living my life again. The office is friendly and comfortable, and he is so kind and easy-going, the whole experience is a positive one. Dr Whitenack is a great asset to our community!