I have lived in Novato for most of my life . I have read…read moresome the prior bad reviews . I don't understand how people can be so dishonest. I have going been for years since my back injury . I'm an athlete and i could not have been able keep going on if it were not for the professional staff at Oasis. They have help relieve my back pain and also tightness a stressing my muscles. They are a great value and have a friendly professional staff . Since comming here for a while I know the owner and she does not drive a Mercedes. She is down to earth and kind owns a small car. If you think your going to get something more look else were . No should treat the staff in any other way but professionally and with respect. Jean-Louis Ramos

For about a year, people around town were talking about this massage place that was never open;…read moreapparently they had issues with permits, and some other legal hurdles, but they're open!!! Apparently they've been open for a while now, I just didn't know. I was in so much pain last night, and didn't want to go to the food reflexology place because frankly; they can increase pain; as they aren't really massage therapists - so I called Oasis. It was 8 p.m., and I saw that this place was open until 10 p.m. One four minute phone call, and I was booked!! Upon entering, I heard a woman yell out a name, three times, and a woman appeared from down the hall, very sweet. I mentioned that I'd called and needed an hour of body work. She said "You pay credit card or cash now," that was a bit off putting, but I was in a LOT of pain. I paid cash, fifty bucks for an hour "massage" and she said "come on," pointed to a room, and said "I bring change" so, I was waiting, and waiting, and realized maybe this is where I'm getting massaged. There was a table, and some oil, lotion and alcohol, so, I undressed and got on the table, about ten minutes later, a woman came in, and put the change on the "dresser" where the oil, lotion and alcohol were. When I asked her name she said "Ashley," oddly enough, the license outside for the massage therapist did not have the name of Ashley, so I asked if she was the massage therapist, she said "yes" and removed the blanket, and placed a towel over my body, and started PUSHING on my back, and shoulders. Ten minutes (at least) went by, and I asked if she was going to be massaging the areas I'd discussed on the phone, upper back, neck, shoulders and clavicle, pectoral area, and she removed the towel, got the oil and started massaging my back. Very deep, but kind of all over the place with the massage, she focused on the areas I spoke of, worked about a minute on each leg, didn't touch my hands or my feet. Now, I know, this sounds awful, right? NOPE - not really, just not what I like in a massage (normally), but I left there like a pile of mashed potatoes and gravy!! I had very little pain, and felt so much better. I didn't write a review last night because by the time I got home, it took all I had left to brush my teeth and get in to my bed!!! I rarely sleep past 4 a.m., I slept until 7:15 a.m., that's how great this massage was; although it was a lot different than what I'm used to; I'll be back. The next time, I'll ask for an hour foot massage, and ONLY feet, because she's strong, and I know that for me, a food massage tends to release a lot of tension and pain in my body. Don't let the exterior fool you, this place is good, for fifty bucks plus a tip, there's no excuse not to get a massage now and then.

I absolutely love this place, it is my official go to massage spot. Every masseuse there does…read moreexcellent work (very authentic Thai styles of massage), is very kind, and the front desk is always very welcoming and helpful. I've gotten a lot of work done by Mike who does exceptional deep tissue work that genuinely reminds me of the best massage I had in Thailand. I also love regularly working with Palmy who is super sweet and does a fantastic relaxing, therapeutic message. The interior is also gorgeous with each room being well decorated, calming ambience, and great for a relaxing session. Would highly recommend this place for anyone looking for a great massage in the area!

Really nice Thai massage spa. Very welcoming space and wonderful services provided. Would go again.read more

Was randomly driving by and seen their sign happened to walk in and they were able to accommodate…read moremy husband and I for a massage. It was a wonderful experience. The ladies were very nice and professional very clean and accommodating. I would highly recommend. Thank you for such a great time and a massage that we both needed we will be back.

Super friendly, fair priced. My friend & I are from LA and we both thoroughly enjoyed our 30 minute…read morefoot massages. One of the ladies even gave us a small gift at the end, which was super sweet of her. We travel back up here in a few months and we will be a returning client for sure!

Do Not Visit -- My Wife Was Victimized During a Valentine's Day Massage…read more My wife and I booked a 1‑hour massage (30 minutes foot, 30 minutes back) on Valentine's Day to celebrate our anniversary. We were both placed in rooms near the front entrance. The therapist assigned to my wife behaved in a way that left her feeling violated and humiliated. What happened: * During the session he repeatedly moved too close to intimate areas. * He insisted she remove her shirt and bra for a back massage after she said she was not comfortable doing so. * He left the room without providing proper draping; when he returned he only gave her a bath towel and did not provide adequate coverage. * Her room had no door, only a small curtain, and was located near the front door where people were coming and going. This made the situation especially exposing and distressing. * By contrast, I was never asked to remove my shirt and was properly draped while the therapist worked my back. My wife left feeling victimized, embarrassed, and very upset. This ruined our anniversary and Valentine's Day. I am seriously considering filing a formal complaint and possibly pressing charges. Warning to other customers: Be cautious, especially women. This establishment failed to respect my wife's boundaries and provided inadequate privacy and draping. This happened at 5pm, time noted for evidence purposes.

Great range of massages, from foot to full body, at very reasonable prices. Not a fancy spa but a…read morevery clean, quiet, clinical environment. Never been disappointed.

Terrible space for a "professional" massage. It smelled like old food and her fat Frenchie was…read moreunder the massage table snoring. I could smell a funky oder the whole hour. I didn't realize her dog was under there till I got up. Yuck! The massage was a lot of poking and repetition with no skills. She was rough when she turned my head and pulled my neck. It was not a traditional shiatsu massage at all! The whole experience was terrible I was desperate for a affordable massage. That is why I took it, instead of stopping it. Kept thinking maybe at some point she would improve, big disappointment... Waste of my hard earned money.

I've never had a shiatsu massage in my life, nor did I know I needed one, until Wednesday night!!!…read more Judy was amazing!! The work she did on my piriformis muscle and sciatica was phenomenal!! I was so fortunate that she was able to get me in right away, and worked on me for an hour and a half!!! I mean WORK too, she was getting in deep and working my pain away. I'm looking forward to a hot stone massage and cupping next time.

AVOID - This place is a cover for sexual services. My husband went in yesterday evening because his…read moreback was in acute pain. A $30 tip was demanded... and then the was offered a handjob during the massage. He left feeling incredibly uncomfortable and awful. This place is unsafe and has nothing to do with actual massage

This spa has always been very clean and more importantly, quiet while session. On multiple…read moreoccasion, within the first few steps with back-walking, I felt my joint pops back to its proper position! I have always had great result in reducing tightness in my back, shoulder, and legs. It is important that the therapist takes pride in providing good cares! Highly recommended!

The lobby was super clean and bright. I love the person who designed and decorated the spa. The…read moregirl that was working at the reception desk way very nice and helpful. I was taken back for my appointment right on time. The room was the perfect temperature and the music was also the perfect volume. My therapist was Amy she was the best massage therapist I have ever had. She wasn't too chatty but made sure the pressure was just right. I would highly recommend her to anyone.

Vert clean, quiet, professional spa. And most importantly excellent massages. I highly recommend…read moreNovato Hill Day Spa.

Their foot massages are fantastic! I used to go to a similar place in the East Bay, but I have been…read moregoing to True Care ever since a friend introduced me. At the beginning of the massage they soak your feet in warm water and cover your face and body with a towel. It is called a foot massage but they massage your entire body including your scalp. I have been here three times now and their quality and customer service is great. They take care of you and the owner is friendly. He usually works at the front counter. On my recent visit, I called to make a same day appointment for my mom and I. The owner answered the phone and was able to accommodate us at the time we requested. The prices have increased $5 due to covid, but it is still affordable. Foot massages are $35 for an hour. All of the massages are with clothes on. It is located in a small strip mall with plenty of parking. They accept cash, Venmo, and credit cards.

I hate to do this but need to change my review of this place. After Covid the ownership changed and…read morethis place has not been the same since. I've tried it a few times and the quality of massage has gone drastically downhill while the prices have gone up. The reason for my one star review is because the last time I went in there with my mom I had the absolute worst massage I've ever had. We both did the 60 minute foot massage and about half way through I was wishing it would hurry up and end. That's never happened to me with any other massage!!! Even mediocre massages are usually worth it to me but this one was really that bad. I was so happy when the hour was up. I hoped it was just my masseuse but my mom said she had been feeling the same about hers as well. Trust me... this is not the place to go for hour next massage.