I am a regular customer. But when my mother died suddenly, they covered my dogs. Knowing that…read moreJordan and Alicia had it handled was a great relief. I don't want to commit them to short notice service, but if they Can, they Will!!

I have two very elderly dogs who require special care. The pet care people at special friends take…read moreexcellent care of my dogs while we are gone so that we can relax and enjoy our time away. They really go above and beyond. I can't say enough good things about this service. Professional AND caring. I'd give them 6 stars if I could.

This daycare has really special people working My Bella…read moreloves going and she has always been well taken care of. I highly recommend and also love the staff at the vet clinic

Very disappointed in this facility. I was so impressed by the reviews, and by what I was reading…read moreabout them. I filled out an application, and had my vet fax the required health info. Then I get an email telling me that due to a bordatella outbreak there (this was during the past week) that they could not accept any dogs now. I wrote another email a couple of days later, asking for an update to which they didn't respond, nor did they respond to a Facebook inquiry. I think this was a made up excuse not to accept my dog, esp given that the bordatella vaccine is required, but I am clueless why they wouldn't take my little toy fox terrier/rat terrier mix who they never even met. And, also to say there was a bordatella outbreak, which they never explained or anything. Mainly, just very, very, disappointed. :(

We have had great experiences using Size Matters Dog Grooming. Everyone is so nice, and I love all…read morethe animal pics and comments they post on social media!

The entire staff are always friendly and very nice to speak to. You can see the care and love they…read morehave for the animals. They do an amazing job on our two four-legged kids. Highly recommend.

We were referred by friends that we visiting in the Dayton Area for 9 month old pup to spend the…read moredoggie day care. We were happy with this business. Our pup was happy to see me and I was as told that he played with the other pups all day.

BEWARE!! We boarded our dog here for 6 days. When we picked her up, she was coughing really bad…read more Now she has a runny nose on top of it! We're pretty sure it's kennel cough. We would not recommend anyone board their dog here! Also, we were under the impression our dog would be able to socialize with other dogs while she was there. When my husband picked her up and asked how she did with the other dogs the staff told him she didn't get to socialize with them because the "regulars" aren't comfortable with new dogs but she got taken out regularly. So basically she was in her kennel most of the time!

Took the time to bring my dog in for surgery, on the ONE day I had off as a healthcare worker…read more Which I also had to schedule a month and a half in advance. Only to be called an hour later that her appointment would need rescheduled due to their dental drill not working. Their only opening that also worked with MY schedule, was an another three weeks out. So now my dog that suffers from anxiety and was already very anxious about the whole situation, including me, has to wait almost another month. And deal with more pain in the process. I also received minimal to no sympathy from the staff regarding the situation. They basically brushed it off and treated me like it was no big deal that my schedule is now disrupted and I wasted a day off with time I will not receive back from my employer. I also had another very important meeting with an attorney today, that also had to be pushed back as a result of me having to run back and pick her up again. Whole thing was a mess and the lack of concern from the staff is very concerning in of itself. I'll be back cause I don't have a choice to, but I'm estimated to be spending around 1000-1500$ for this whole thing. I also had to starve my dog for 12 hours prepping her for surgery. And for what? The vet to not properly check their tools beforehand? I know stuff happens but you're taking people's hard earned money AND cutting into their busy schedules. Maybe try showing some more respect regarding that. They were also supposed to trim her nails and they didn't even do that. Could've at least done one thing I had planned on getting done. Once her surgery is done, another three weeks from now, I won't be coming back.

Dr. Josh is the only vet I'll take my pup to see. My dog has a laundry list of medical issues…read more(chronic allergies, chronic skin infections, joint pain, etc) and Dr. Josh and his team are caring and gentle with her. Every time she has an issue, they take her entire well being into consideration. What will be best for her (and my pocketbook) is always suggested, and there are always multiple options. The staff knows her by name when we walk in, and they are such kind folks. We were patients of Dr. Raab and made the switch when he sold the practice. We noticed no change in the level of care we received. TL;DR: I'll recommend Covenant to everyone. They are by far the best vets in the area, and they won't even break the bank.

Got my dogs teeth " cleaned" there, was 600.00 and when I got my dog home, his teeth was still…read moreBrown.I was told he needed his teeth extracted because of dental desease but their low estimate was 1,100,high end almost 2000.00 so I consulted with another vet and he got 21 teeth, extracted and the remainder of his teeth he had cleaned, and the ones he got cleaned were pearly white and the final bill was only 721.00 and that's with shots included. I feel robbed of the 600.00 cause clearly, his teeth were not cleaned,they were still brown when I know they could've been cleaned cause the new vet had them white. I have been going to Northgate for over 10 years but I will not be going back after this. Yes , my dog did have dental desease but after getting a dog's teeth cleaned , they should not be brown , like the way Northgate left them.

The staff at NAH are extremely friendly and professional, demonstrating a genuine affection for…read moretheir animal clients . The facility is meticulously maintained, ensuring a clean environment at all times. The front desk staff display exceptional compassion, often contacting clients outside of regular business hours to offer comfort and support when pets are ill or have passed away. Long live NAH!

I will NEVER return to this store. I stopped by Aquatics Galore this past Sunday 1/30/2022 with…read moreboth my sons and as I entered their reptile room, I was quickly horrified at the conditions their animals were being kept in. The first thing I noticed is the overwhelming odor of rodent urine. The reptiles are kept in the same room as the breeding feeder rodents, and it's quite apparent the enclosures for the rodents are filthy and saturated with feces and urine. All their rodents are kept in glass tanks which does not allow for proper ventilation for any mammal and there are between 6-12+ animals in each tank. There is visible feces in each tank and they're just filthy. They have a large variety of reptiles kept in awful conditions. Multiple animals per enclosure on dirty paper towels with rotting food and dirty water dishes, not one animal in the entire room had a proper UVB fixture if they even had one at all (T5HO fixtures are the standard for any and all animals that require UVB as coil bulbs and T8 fixtures have been tested and proven inadequate), they had cards with (improper) husbandry requirements written on them that were clearly not being adhered to. Dirty, bare, inappropriate housing far too small for the majority of the animals they're "caring for". Multiple of the animals are dehydrated, emaciated, and lethargic likely due to improper diet, lack of clean water, lack of biologically appropriate heat and lighting, and filthy living conditions. What really sealed it for me was this Spiny Chameleon that is quite literally dying. So horribly emaciated and dehydrated that it can't even grip using all of its toes. I can't even confidently say this animal would survive transport to a home setting. Chameleons require specialized and specific care and husbandry, and are incredibly fragile animals. One misstep in husbandry can quickly result in a dead chameleon. Chameleons physically will not drink from a water dish, they hydrate both my drinking water droplets from leaves and also by absorbing humidity from the air during necessary nighttime spikes in humidity. All of the chameleons at Aquatics Galore were housed with fake plants (impaction risk and encourage bacteria growth), water droppers with tubes leading down to water bowls at the bottom of the enclosures (useless as Chams will not drink from bowls) and little to no foliage cover for security. Stress will absolutely kill a chameleon and being constantly exposed will lead to major stress. There is also a large glass dome front enclosure housing multiple species of tree frogs (varying species of tree frogs shouldn't be housed together as they can and will eat each other). This tank had red eyed tree frogs and whites tree frogs together in a wet, bacteria filled, filthy environment. Whites Tree Frogs are not a rainforest dwelling species and their adult daytime humidity requirements are no more than 40%, yet this whites tree frog was sitting at the bottom of this tank with about an inch of standing water and rotten moss(impaction risk), mold, and maggots crawling everywhere. Not to mention their prices for these sick and dying animals are far more than is reasonable for healthy individuals, let alone ones being kept in such despicable conditions. I reached out to the guy that appeared to be taking care of this room and explained all the major problems I saw. He seemed receptive which is good. I told him I would take the dying chameleon and try to save it, but I ethically could not pay money for it. He went to speak to someone, I'm assuming either owners or management, and they refused to let me take the animal or even offer a discount on it. I left without the chameleon, heartbroken at the conditions all these poor animals were being kept in. These people would really rather let this animal suffer and ultimately die for a chance to make a few dollars off of it then give it a sliver of a chance at recovery and life. I took photos and included them. These animals are being kept in conditions that I can only describe as criminal neglect. Absolute disgusting. How folks can own and run an exotic animal store and fail to treat these animals with even the most basic of respect is beyond me, but whoever owns and runs this place should be deeply ashamed and truly look within and ask themselves why they're in the exotics business. I will never return to this store. I urge all of you to take your business elsewhere when it comes to feeders and exotic animals. It's really embarrassing when the Petsmart up the road has (slightly) better husbandry and care for their animals, as any exotic animal enthusiast knows corporate pet stores truly don't have any idea how to care for the animals they sell. I don't even know what else to say about this, but I'm disgusted and appalled. Shit like this is exactly why people advocate against the keeping of exotic animals. Southern Ohio really doesn't have one good quality exotic store and it's sad for the hobby

WARNING WARNING all of my fish died from here!! They have no guarantee and they're double or…read moretriple the price of other pet stores meanwhile my fish from the Big chain stories are all doing just fine and every last one of them I got from here has died!! We got hermit crabs from here too and they died!! Even the plants died everything I have purchased from this establishment died ! Save your money and heartbreak and just go to the nearest regular Big chain store I thought I was doing good by going to the specialty but not the case!

This review is about the horrendous experience that we had with Aunt Becky, owner of Aunt Becky's…read morePet care. Specifically, her reply and attacks in response to the previous review posted about the injury that occurred to our dog. Admittedly it has been very difficult during our dog's recovery (which she is still going through), which is why this review is somewhat delayed. The matter is simple really - our dog was injured while she was under the care of Aunt Becky. However, the matter and Aunt Becky's response has gone beyond the scope of human decency - which compelled me to post this review. There are many false statements that have been attempted to be passed as truth. The one I feel really needs to be pointed out is the suggestion of demand of money. Again, the matter is simple: after this terrible event occurred, an understanding was made between us and the business owner. When this was changed and backtracked by the owner, I felt it was reasonable to question those actions. Also, we dealt with Aunt Becky as pet parents and owners. It's appalling that the business owner felt it necessary to drag my profession into her aspersed response. Our fellow pet owners should be aware - a public smear may be the least of your concerns. Also, the use of our dog's image to promote her business after this injury is just cruel. This was a horrible tragedy that we are still dealing with daily. Unfortunately, Aunt Becky has cast aside all sincerity and decency. We hope this never happens to another pet parent/owner.

Becky is terrific with our dog and we are so happy to be able to count on her. She gives our dog…read moredaily walks during the work week and has taken care of her when we've gone away for weekend trips. She's incredibly professional, dependable and easy to work with - 100% recommended.