This place was...ok... I went for a fill in and pedi, which I knew they were going to be busy…read morebecause it was nice out... so I waited like 15 min (which isn't bad), then sat me in the pedi chair to soak... I soaked for 45 min! My water was cold... and the pedi was the most basic pedi you can get..but cost more than the other places... They did a good job on my fill in and pedi, but probably wouldn't go back due to the higher price ($10 more) and long wait..

I normally never leave a review, but this place was so ass I HAD to. Walked in and was instantly…read moregreeted with "what do you want?" Like?? Not even a simple hello or anything. Told the lady I wanted a soak off and she immediately acted like she didn't want to do it & she didn't even do the soak off correctly. Waste of my time and money. Definitely won't be coming back.

I went here for a pedicure 2 days before my wedding. Unfortunately it wasn't a great experience…read more They rushed through, didn't do a great job on my toes, and also had me move out of the chair before they were even done with the clear coat (I'm also 32 weeks pregnant and it just seemed rude to have me move before the pedicure was even finished). They weren't super friendly to my 7 year old niece either and overall was not a great experience. Also a little pricey especially for the quality of what we got.

Worst nail salon I've ever been to. The lady yelled at me when I told her not to cut my cuticles…read moreoff and she said she couldn't paint them correctly without cutting them off and I said I liked my cuticles, they are fine to leave as-is. She refused to give me a gel manicure because of it. I've been getting my nails done consistently for years and happened to be shopping in this area, I will never ever go back to this place. Awful customer service and really embarrassing.

First off, we called to make sure they had availability and was told to come in at 5. We came in at…read more5 and was told they never wrote down my gfs name down. We continued to wait another hour. Came in the middle of the week to get full set of hands and feet. Showed the tech the idea and was told he couldn't do it but didn't explain what he couldn't do. The set we wanted had gems and he said he didn't have gems. We sat down and then seen a WHOLE tray of gems in front of us. Anyways. Right off the bat, the black French tips didn't look right at all. It just seemed like he was in a hurry. While using the drill, he nicked my gf a couple times and said nothing. He cut her pinky and didn't apologize. He left glue on the nails from putting on the gems, that he said he didn't have!! My gf and her cousin complained to him and he just didn't say anything. The other nail techs noticed and looked. He was told by my gf and her cousin that they didn't not look how she wanted them at all and he didnt try to apologize or fix. We paid $105. She was charged for full pedi but wasn't given a full pedi. Her nails just looked a mess. I called the next day to complain and was asked to come in at 5 again. We showed the receptionist and was told that the same nail tech will be the one fixing her nails. My gf did explain that she didn't want him doing them again but he did end up doing them. While doing this set, again, he seemed in a hurry. The extra glue that was on the nail with the gem, he clipped it off with nail clippers and it left a dent. After hes been working on the nails for a little bit, the dent is still there. I told him I could still see it all he had to say was "I already fixed it". I told him again that I could still see it and again he said "I already fixed it". Anyways we left the second time with the same results. Overall, he just had an attitude and seemed impatient. If you don't enjoy your job, suck it up or leave.

10/10 no not recommend ! came in to get a nail repair in which I was rushed and ignored. The small…read moreframed guy that worked with me initially has the WORST customer service EVER ! Said he wasn't going to remove the nail HE made horrendous & left me at the table to wait on someone to come help w/o letting anyone know I was waiting & continued to ignore me when asked what the next steps were . again 10/10 do not recommend I get my nails done often & have NEVER received worst treatment. I asked for square btw and one side of the ONE nail he was to fix is rounded piss poor on their end. beautiful on the inside btw ig if I have to give a star I'll give it for the appearance of the shop.

would not recommend. first, I waited way too long to get my nails done! I had to wait 3 more hours…read morethen I was supposed to, and the nails looked horrid. but I will say that the people were kind and not rude.

So great! These guys made an effort to fit me in last minute and were super friendly. I walked in,…read moreasked for a pedicure, didn't have to look through a list of 20 different types of pedicures and there was no fuss. She did the perfect amount of massage on my legs- not to hard, not to weak... it was perfect. I'm actually looking forward to going back! It's not the most convenient location but it's seriously worth it.

This place is so incredible, Vincent did my pedicure and manicure, was so nice and…read moreknowledgeable, definitely recommend this place , thanks Vincent for your service.

I have been looking for a new nail salon since I'm new to the area. Wendy is amazing! She takes…read moresuch great care of me when I'm there! She's also a perfectionist who makes sure you get what you want. I can't recommend them enough!

I called ahead of time to make sure they weren't super busy, they said they weren't. When I got…read morethere I was able to start getting a full set immediately. My nail artist was so kind and had a good conversation. He didn't tell me his name but I remember him. He did an amazing job, I think they're so pretty. We ran out of time to do my pedi but I'll be back. The nail salon was so clean and spacious. I loved the simple but elegant decoration, and the large sinks to wash your hands are so pretty. Lovely salon!

This was my first time here they greeted me at the door got me with someone immediately didn't have…read moreto wait the lady who did my pedicure kept throwing me mean looks and side eying me she looked like she was miserable the second I saw her and had the water boiling hot I like warm water but I have never had such hot water in my life so my first impression wasn't great then they sat me with a guy for nails I showed him what I wanted and he said ok I kept my phone screen on by tapping it and he kinda raised his voice rudely going I got it so far the service was not great I wanted a day to myself and treat myself but I felt as if I kept doing something wrong the way I was treated here but through the appt he was making sure I was ok and making small talk and I love the way my nails turned out so that changed my perspective a little bit the place was very beautiful I will say

I went to Pearl Nails & Spa for my friend's birthday to get pedicures together. I never book…read moreappointments--I just do walk-ins--and that's usually no problem. We went around 5 p.m., and they were able to seat us together. I waited for my friend to arrive, and they accommodated us with two different technicians. I usually get the spa pedicure, but I decided to splurge and try their luxury pedicure, especially since I had a 10% birthday coupon. It was absolutely worth it! My feet were left completely smooth, with all the dead skin removed, and I felt like they really took their time. The technician even pointed out how much dead skin had built up since I hadn't been in a while, and she made sure to get it all. They have a large selection of polish types, and my pedicure still looks perfect over a week later. I don't have a particular person I see--I usually end up with whoever is available--and they're always sweet, gentle, and great at what they do.

I had a very disappointing experience and will not be returning. My nails were done poorly, so I…read morewent back to have them fixed. Instead of helping me, the staff insisted I wait for the person who originally did my nails. That employee wasn't even there, yet they still had me sitting and waiting with no solution or communication. The lack of customer service and professionalism was frustrating. I expected them to correct the issue promptly, but they did not. I cannot recommend this salon based on my experience.

Best hairdresser ever! Jenny gave me a great cut. Love her attitude too. I will be going back there…read moreagain.

Brandy and Kelli are worth traveling for! Brandy's gel manicures last longer than any I've ever…read moregotten. Kelli's waxing skills are A+! I followed both ladies to their new locale and wasn't sure what to expect but was totally blown away at the quality of the salon and spa. Seriously worth the drive (this coming from someone who rarely leaves a 10 mile radius from Frankfort Ave.!).

I came here once about a year ago. They did't sterilize their tools or do what was stated (or is…read morestandard) for a mani pedi. I didn't like the shellac and vows to never come back. The prices are lower due to it being super cheaply done.

I paid for the signature pedi...and the didn't give me it...I asked for a design and the didn't…read moregive it my water was cold Mani..I didn't get a massage or lotion