This is an amazing assisted living Facility in Fox Lake…read morewhere residents can feel like they're "home". Staff goes above and beyond and they have an amazing activities department.

Don't trust them. They'll sell you by being all sweet and kind and then when your loved one moves…read morein, has a behavior associated with the population they help service, they'll kick your loved one out and tell others but NOT you. If you state you know "all about xyz", then you should understand all that comes with it, right? There should be no shock, right? Their staff is unfamiliar with the disease, cannot handle their residents, and then you're left trying to find somewhere else that IS fit. And we sure did. So perhaps I should count my blessings? I think so!

Even though I was there last fall, I'm still in awe of poor care I received…read more There were a few caring care takers but the majority couldn't care less. I needed help during the night and waited an hour for someone to come. They acted as thoughi just woke them up. I got a guy's food the first night I was there. I called my husband crying o geet me out of there. In a rehab facility now and it's like night and day People actually care about me!

Staff kept "misplacing" paperwork, had to go in countless times to redo it. Last time I went in a…read morewoman was screaming from in her room and none of the staff moved a muscle to see what was going on.

We are so happy with our 2 Care Pros, Jason and Debra with the Burlington, Wisconsin branch of Home…read moreInstead. They are both the most caring individuals who treat my parents with kindness, respect, and dignity. They go above and beyond what is expected of Care Pros. The team is made complete with our scheduler, Tammi L. She is very responsive to our requests and I can rely on her to communicate any changes.

My husband and I have been patients of CORA-Paddock Lake for a couple of years, on and off. And we…read moreboth give them the highest recommendation! We've been to other PT offices in the past, and this CORA office is on a higher level. The level of competence is outstanding. Their compassion and caring ...couldn't ask for more! Ask first for the Front Desk, and Jo-Jo will get things started. As busy as she is, she's a rock star at handling everything that's thrown her way!! And then there's Kyle and Alex (and their newer therapist, Emily). Besides being very knowledgeable and skilled at what they do, you soon realize you're in good hands. Between the 3 of them, I don't believe there's any condition they can't handle!! So, if you're seeking a new Physical Therapist, you won't regret a visit to CORA-Paddock Lake! Bill & Debbie B.

Avoid this place at all cost. They lie to you about how much they will bill. Then they bill however…read moremuch they can get away with. The front desk girl is rude, the management is rude. It is dirty and unorganized. Kyle walked in at 10:10 for my 10:00 appointment. You get about 15 minutes of actual hands on therapy. Then they charge you between $300.00 and $700.00 per hour depending on what they think they can get away with. Go to ATI, they are professional, bill what they say, much better service and their therapist actually know what they are doing. I'm only giving one star because you have to. I would give negative 10 if I could.

Oak Hill is a very lovely place, My mom has been calling it home for at least a couple years…read more I am a regular visitor, mostly everyone knows me and I love to stop and to chat with the residents and staff. There is a lot they offer to everyone, there's daily programs, bus trips on Tuesday and Thursday, special entertainment, students who come weekly to interact with everyone. Participation is encouraged, but not required, everyone is different, after all. I encourage my mom to participate and they usually have someone come and escort her to activities. Mom has had her medicine well managed, and I felt that wellness staff has been attentive to my mom's needs for care as they come up: from monitoring her heart to helping her brush her teeth and cleaning her room. I've worked with the Financial side of things, discussing what's next when mom transitioned from private pay to Medicaid and adding their dental coverage, and new medical plan. I love that everyone can have their pets, my mom has her kitty salsa, everyone is welcome and everyone is celebrated for what they can do. I've been impressed with their transitioning throughout the Covid pandemic, keeping the residents safe and Covid free. This has been so very difficult! Maybe things aren't always perfect, we are but human. I see that the team at Oakhill from the Kitchen, Leas, Wellness Center, Housekeeping, front desk and everyone in management, work hard and care for everyone. I feel like they make a special effort to give the residents a good experience every day. I'm there so frequently, people are always telling me stories about my mom. There has been some management changes due to retirement, and I think once everyone's adjusted it will be wonderful to see the new ideas from everyone. Oak Hill has a bright spirit about it, I definitely recommend it. check out their facebook page to see the many events that they have. Their focus is the residents. The residents also have a resident's council that gives ideas and opinions of what they'd like to provide input into. I am glad my mom lives here. I highly recommend checking them out!

My Mom stayed here for 6 months. We found the management team rude, slow to respond, disorganized,…read moreout of touch with the resident needs, lacks experience and compassion, and were extremely difficult to work with. The nursing staff denied receiving emails that it was proven they had received, resulting in delays in care. They regularly had issues with managing medicines, and when we attempted to engage them, it took several days to respond to inquiries. The finance team refused to acknowledge their error, and then treated us rudely like we were at fault, and showed absolutely no compassion during any interactions. The general manager was rarely in the building, and failed to engage with us when we had issues with the management team. From a facility perspective, the 1st floor hallway always smelled like urine, and there were several weeks where temperatures in the resident rooms were under 60 degrees and they refused to turn on the heat or provide space heaters, blaming it on the costs. If there was any bright spot during her 6-month stay, it was the housekeeping, receptionist, and dining room teams - at least they were friendly.

So beyond grateful that I found a place that aligns my mind, body and with my spirit! Ive been…read moredriving over 45 minute one way trips for over three years because it matters that much and they are that good. Good service, great people, the best mission.

My family of 5 has been seeing Dr. Chad at The Wellness Pointe for over a year now, on a weekly…read morebasis. We do this because we understand the value of staying unsubluxated, as well as the care and knowledge Dr. Chad provides to each person under his care, including our almost 2 year old daughter who has also been cared for by Dr. Chad since she was 8 months old. Dr. Chad genuinely cares about his impact on the lives in the community he serves and about their education to understand a greater opportunity for wellness under his consistent care. When you go to TWP, you'll be welcomed like family and enjoy the environment of encouragement and friendliness from the staff, the music, their beautiful updated remodel, and the area for your children to play. Also, if you are a family looking for a birth doula or a massage therapist, I couldn't recommend Casey Bonyata more highly! She provides the utmost in service to her clients and runs her massage practice from TWP! Dr. Chad practices what he believes for living a life of wellness and has a word of motivation or education for each person that day! Thanks so much, Dr. Chad and TWP!

all of the staff are courteous and friendly. they take care of you like you were a family member…read more i have been in various nursing homes for over 11 years and hillcrest is the best by far

If you're looking for a place that is "pretty and modern looking", this isn't what you want. Money…read moreisn't spent on esthetics, paintings, chandeliers, modern office furniture or any other unnecessary item just to market the place to relatives. Those corporation owned nursing homes, and there are many, care about financial returns for their investors and paintings on the wall are a cheap way of getting relatives to place their loved one in their facility. Hillcrest on the other hand, is privately owned by a family who is still involved and are part of the community. The staff at Hillcrest is absolutely amazing and I'm perplexed how they are able to find people who obviously love the elderly regardless of their needs. So, if you think mom or dad would rather look at the nice paintings on the wall and sit in the lobby on modern furniture, Hillcrest isn't for you. But if you feel mom and dad would like to be in a well-kept and nice place and be attended to by the very best people who demonstrate real caring, Hillcrest is where you want to be. Fyi, do your research especially on Medicare.gov before you make decisions about nursing homes. Medicare does extensive inspections and reporting of all nursing homes and the results are on their website. You will find that most nursing homes do not meet or exceed the 4 stars that Hillcrest is given, a testament to the efforts that are put into the care they give the patients. But then again, Medicare doesn't grade on how much investors earn in profits by rubbing two nickels together and forcing managers to find the least expensive and fewest caregivers. Medicare doesn't grade on how decorated the place is as they know the esthetics are just for selling the family. Medicare grades on the caregiving! One other piece of advice, do your research on the nursing home ownership. If it would take a lawyer to do a forensic analysis of ownership through multiple shell corporations, walk away fast. Those homes will put their profits well ahead of your loved one without a thought. My mother went to Hillcrest at the age of 98 and at the time, failing in mental capacity and she was already limited physically. She is nearing the end and every day she has been there I have had nothing but absolute respect and appreciation for the staff at Hillcrest. The staff at HIllcrest are the very best you can find.

If you have a loved one who is sick, do not send them here! A family member was here and was…read morecompletely neglected, on numerous occasions.

This is a thrift store deluxe. Two buildings, furniture, vast selection of upholstery fabric, book…read moreroom, cafe, and even the occasional boat. Prices are low low low and the people are great. It benefits a housing complex for disabled individuals which is located next door. I am a thrift shop junkie and this place is the best. PS ask about free swimming!