Everything. But here's the real kicker. The day after my…read morebrother's body was picked up by a staff member, I went in to pay for everything. As I had not seen him yet, I then said I would like to "view" him and spend a very brief but quiet moment... Unless I was willing to pay $25.00 I would not be allowed to see him. Speechless. Shocked. Stunned. Appalled. Disgusted. All of the above applies. I will never recommend this place to anyone. Ever. Finally, your dollar goes farther and is better placed at the other crematoriums and buriel businesses in Billings. Professionalism is a joke at this place. Except nothing's very funny about it. Stay away.

The Owner of this establishment proceeded to steal the urn. My brother had bought from my mother…read morebefore she passed away, but needless to say, my brother passed away before her and stated here in the paperwork everything was paid in full, but the owner states it wasn't then why did my brother get a discount for paying for everything in full, and still no earned to be given when my mother passes away.

If I could give ZERO stars I would do so! My mother-in-law was laid to rest in the cemetery OVER…read moreONE YEAR AGO and she STILL does not have a gravestone. We have contacted Lew no less than 13 documented times inquiring about the status. He does not return calls, says it will be done soon, etc. The last time I spoke to Lew he told me "your father-in-law (who, by the way is 87 years old) will not have to pay any more because I dropped the ball here". He then assured me it would be placed in 3-4 weeks. That was 8 weeks ago. I called two weeks ago to ask again and never got a call back. I am filing a formal complaint with the Montana Board of Funeral Directors today.

If a funeral home could have no stars, this would be the time. We did not want this funeral home…read morebut an unscrupulous "guardian" called them as her last act of revenge. From start to finish they were horrible with my father and they are horrible with my mother. Ross took vacation in the middle of the arrangements. Only certain family members count and as they said, " we only listen to who's going to pay". In this case my brother didn't pay, a trust did. But they still listed him as the only next of kin. They refused the obituary written by and with my mothers input. They blocked phone calls and mailed the remains with the incorrect name. Not sure if I even got the right remains because they can't be trusted to do the right thing EVER. Not once did they offer condolences. They are disrespectful, arrogant and motivated by money only. Go anywhere else but don't go here.

In my 64 years of life, this is the worst run company we have ever encountered. There is absolutely…read moreno communication. After 1 and a half years of waiting for a head stone for my mother, I never got a call back even when I stopped by and left a message or called and left a message. This marker has been paid for for over a year! If I could give it a zero, I would. Do not deal with these folks, you will be very disappointed.

Mountview Cemetery is historical in many ways. According to the website, it's been active for 135…read moreyears and the oldest continually operating cemetery in the region. As I drove by on Central, what captured my attention were the military markers. The same white precise layout as in standalone military cemeteries. With the opening of the national veterans cemetery in Laurel, I didn't expect to see many "new" markers. I was wrong. Near each of these were small holes for placing flowers or flags or other mementos. A nice touch. Back behind the military section, is the civilian section and it seemed to go on forever. What stood out to me were the grave markers. They all seemed enormous and intricate in both pattern and wording. Had I not known this was a cemetery, I would have believed I was in a museum of sculpture art. Of course there were the smaller plots marked out for families, the in-ground markers, the traditional early 20th century size markers, and the huge monoliths, but overall most were large, eye-catching and sometimes imposing. I found this to be the most incredible cemetery. Some of the newer markers had pictures of the person, bringing visitors back to an acknowledgment that for as beautiful as the setting, it's still a place for remembering a life. It's history here.