Stay away from this dealership Unreliable and unprofessional . Waste of time . Came all the way to test drive a car , made an appt . Over weekend made an anppt . and even called Monday morning to verify . They took someone else in my place and they said someone else was interested in the vehicle , supposedly , In just a matter of 15 mins , could this be a bait and switch ? Won't recommend this dealership to anyone! Buying a car but definitely not from them ! read more

I bought a 1984 monte carlo ss brand new 40 years ago from Holz Chevrolet. I am still the original owner. My car has 51,200 miles on it. The car is all original. I stopped in the service department to have general maintenance done (brakes, shocks, alignment done). The service advisor told me my SS is to old for them to work on. Great to know Holz Chevrolet does not back there product!!!!!!!! read more

Holz Chevrolet Buick GMC - Auto Repair Near Me - Watertown, Wisconsin

I have bought Chevrolets my entire life. My dad is a GM retiree. We are proud of the bowtie in my family. This was my first time purchasing from Holz. I found my perfect car on-line and it happened to be heading for delivery to Holz. I called and got Brian as my salesperson. He said it wasn't purchased so I put a down payment down to hold it and excitedly waited. I then got a call from Brian saying it was in, they would prep it and let me know when it was ready. I said how does it look?! Most sales people would be like, it looks great! Not Brian, he simply said that he hadn't sat in it yet but seemed okay. Huh, we'll that was deflating. He asked that I schedule a time to come in "to make sure I was on the calendar." So 2pm on a Saturday is our apt. We show up, no Brian. Meanwhile a lady comes up asking how she can help. We ask for Brian, he's helping other people. I said I'm here for the Trailblazer. She said okay what are you here to do? I was like, are you kidding me. YOU ask us to make an apt. 1) You aren't there Brian and 2) More importantly you couldn't take the time to pass along our information and communicate why we were there. Turns out her name was Jessica. She was great (if this review was on her it would be a 4). Meanwhile, Brian was in the cubicle next to her and didn't come over to say Hi to us until halfway through our meeting with Jessica and then had the nerve to say, I hadn't forgotten about our 2:30 apt. I curtly said at this point, it was 2, 2pm. He exits. We wrap up with Jessica and I will say I received a fair trade in value. I'm then sent to Sean in Finance. He was AWFUL to work with. Had we not wanted to get out of there with our car I would have waited for someone else to work with. My husband and I were appalled that he's in his customer facing role. Beyond calling me "Dear" every several words, he became combative when I asked a simple question, alerting me how many years he's been in his role. WOW. Worst finance session ever. To top off this entire experience, I received a letter in the mail addressed to me, but when I opened it up it was a letter to a Larry thanking him for his purchase. Lord knows who got my letter. read more

This small town dealership is about as pathetic as they come! Talk about stereotype of a used car mentality and blatantly discriminatory practices. I can't believe they are even in business. Drive to another GM dealership i promise it will be a better choice.. I was not the customer, but my mother in law was. Im here visiting family for the holidays here in Watertown. She is a local business owner but of Hispanic descent, and was clearly being treated poorly based on her skin tone and heritage. Born and raised in this town and quite respected in the community. I expected more from a GM dealership in this day & age. read more

We had my mother-in law's car in for an oil change and a few other repairs. The Service Manager, Kevin Drury was incredibly helpful. My mother-in-law is on a fixed income and there was no pressure to purchase additional services. He was very polite and suggested a cost effective solution to fix an AC problem. I Would highly recommend Holz. Thank You, Chris Pacyga read more

I just bought an Impala from here and I love the ease of buying, staff is great. Not your typical shady-got to hit quota car salesmen. Bernie is amazing. He didnt try to get me into "any car", he listened and got me exactly what I wanted. I cant say enough about how wonderful he made my experience with them! read more

If you want an honest deal presented right up front and an entire professional team, then the drive to Watertown is worth your while! We gave Zimbrick in Madison first crack and all they did was waste our time and were less than professional! We dealt with Mike Peal and Tom (Sales Manager) and were treated with respect and courtesy! They rolled out the red carpet. They looked my car over and gave us a fair quote right up front! No long delays! Within an hour we test drove a car we were interested in, received a fair quote on my car and offered a nice price on the new one! Happy campers!!! Did I mention their finance folks are great too!??? Certainly worth the trip! Spent less time driving out to Holz and getting a great deal on a brand new car than it took Zimbrick just to give me an estimate on my car! Love the Holz team!!! read more

We had some specific ideas of what we were looking for in a car and Bernie Niay pre-selected several vehicles for us to drive. He made the decision-making for our final selection very easy. We appreciated that nothing was hard sell, either for the vehicle, or the options of extra services. Thanks for a pleasant car shopping experience. read more

Holz GM in Watertown is great! I bought a used Ford Flex from the dealership and everything was outstanding! Randy was great as was Sean and Beth in the business office. The car was detailed to perfection. Overall a great experience! Everyone was very friendly! A pleasure to do business with! read more

They sell excellent cars and the staff is very nice. They always know what type of vehicle a person should buy.

We just bought our very first car and these guys were awesome. Brian was a great help and the finance people (Sorry. Don't remember their names) worked on getting us the best financing. I would definitely recommend this place read more

The best buying experience you can ever get from any dealership they treat you like a king or a queen when you come in to buy the car but if you buy your Chevrolet from them you're going to get two years worth of inclued maintenance when you try to utilize it it's going to be 7 Day appointment before you can come in you have a set time and it will take them an hour and 35 minutes to change your oil and rotate your tires. You're better off going elsewhere for your maintenance needs if time is a factor read more

Just wanted to tell everyone what a pleasant car buying experience I had . When I've gone to the bigger cities things are not the same . They keep your interests when they sell you a car, not just making a sale. They make it smooth and comfortable cause some car buying experiences can be not fun at the wrong place. Steve seeber and the new car Mgr up to the gm were overly polite and courteous . Will be a customer for life. read more

great staff for buying a vehicle from . great deals. however, there service department sucks.made an ,appointment for oil change at 9:00am came back 12:15 never touched it yet. waisted a whole morning for nothing . grabbed the keys and made an appointment at countryside chevrolet, they said it will take 30 minutes, not all morning .would purchase another vehicle from them ,but will not let them servce it.time is money people. read more