Let me just start by saying I'm a researcher. When I look for quotes, I first check Google to see…read morewhat the average price of my expected repair will cost, then get multiple quotes and compare both scope of work and cost. Upon initial inquiry, Specialist Roofing & Repair was pretty quick to reply, so I scheduled a consultation. One odd thing is, when I scheduled, they asked if the would be seeing both my husband and I or just me; I find this a strange question as what if I wasn't married? It is awfully assumptive to think I had to have a husband, but I digress.
Noah was scheduled to perform the inspection. He was running a bit late and called about 5 minutes after our scheduled time letting me know he ran into some traffic and would be about another 5 minutes or so. He showed up 20 minutes later and it was the oddest thing, he parked in my driveway. When he came up to the door he asked if it was okay and I said okay, but honestly, I found it really strange and just didn't want to prolong the appointment.
Upon inspection, he seemed very knowledgeable and personable and did a pretty thorough inspection taking pictures and videos of the roof and surrounding areas. As mentioned, I am the type to obtain multiple quotes, so I expected that after he did the inspection, we would go over his findings and a few days later I would receive a quote. After he did the inspection, he showed me a video of something the other roofers didn't, which was nice as I like a thorough job, but then said he would be in touch with a quote.
I received a phone call a few days later asking to discuss findings, but when I called back, I got an AI bot which was then followed up by a call back from a real person. Oddly enough, when they called, they literally said nothing. They asked if it was a good time to talk and I said yes but they wanted to talk when "my husband was around." Even though I said it was a good time, they said they would call back. I followed up via Yelp message. It has been over a week and I have yet to receive any quote from them.
Needless to say, I won't be going with this company. They aren't willing to work with just a woman and are unresponsive.