Really knew their stuff. No nonsense and very friendly. We had a tv that sat here unused for a…read moreyear. We finally called Carl and we had that puppy back up and BETTER than new within 10 days- and included ordering the part.

Extremely happy with the service provided by Carl at The Good Guys. He came out on the same day to…read morework on the tv. He was thorough, walked me through the process of what we was doing to diagnose the problem with my Samsung TV. Though he delivers bad news about the problem, his service was exceptional and priced fairly. Even after, he took the tv because he donates them to a local trade school. I let him know that Samsung was willing to exchange the television and he was happy to arrange for me to come and pick it up before it was donated it. Great guy. Great business. highly recommend!

I found 1 Solution AV after posting a local neighborhood Facebook group to help with installation…read moreof my security doorbell video cameras. The home did not have a wired electric doorbell which was required for my cameras, and Adam (owner of 1 Solution AV) was quick to reach out. I had initially asked for recommendations for electrician but appreciated that he reached out privately to explain what I would need done. Adam immediately offered to come over and look at what I would need done and provided a free estimate. His communication / response time was quick and professional. Throughout the estimate he was professional, friendly and knowledgeable. After receiving the quote, he provided his card and without pressuring whatsoever said to call if I was interested. I reached out the same day to get scheduled. He was again quick to respond and booked me within the same week. He even reached out again to help move my installation to a Sunday morning due to the weather forecast. The installation went smoothly and quickly, and he was professional throughout the entire experience. We had some hiccups with the security system equipment (no fault of his own) and he was quick to assist as I spoke to the security system customer service. I would highly recommend Adam and 1 Solution AV and will absolutely use again for any additional services as we get settled into our new home.

Another excellent mounting job by Adam. Adam had installed a surround sound in my previous…read moreresidence. The speakers were integrated in the walls and ceiling. The sound was like sitting in a theater. He has installed several TV's in both of my homes including sound bars, dvd's etc. He does the job right at a reasonable cost. For a true professional that can handle all your AV needs call 1 Solution AV. I highly recommend them.

I've had David out multiple times now, and every single visit has been top-notch. He's helped me…read moremount several TVs, set up my audio equipment, connect my video doorbells, and even ran wiring for my security system including running wires cleanly through the walls for my home theater set up. David is always on time, very professional, and respectful of both my home and my family. He works carefully and precisely, and you can tell he really knows what he's doing. He doesn't cut corners and makes sure everything is done the right way. It's hard to find people who are not only good at what they do but are also trustworthy and easy to work with and provide great value. David from precision home theatre checks all those boxes. I highly recommend!

Had our install done in our new basement. Was a clean and flawless installation. Listened to our…read morewants and glad we went with their recommendations. Will call back for our next project. Thank you!

John was communicative, flexible, affordable. He showed up on time, did a high quality job in what…read moreseemed like record time. He mounted our 75inch tv on a plaster wall above our fireplace like he did it in his sleep. He recommended a new hdmi chord and some things we could get to hide our loose wires. All in all a top tier experience. I had some companies estimating double what I paid with OddityTVandSound. Best work for the best price Would recommend to anyone

The price was very reasonable and the service performed was of good quality, and I would use them…read moreagain if needed in the future

I had problems with our complex audio-visual system in our home. I was not able to watch TV in our…read morefamily room. I called several local audio-visual companies and got no response! I tried Surrounds Sounds and John called me back right away. We spoke over the phone and he asked intelligent questions because he is a subject matter expert. After some button pressing and equipment resets, we have our system working again. John was super professional and pleasant to deal with and I highly recommend them for all your home or business audio-visual needs. Mark G.

Bought expensive equipment & had problems that "only they could solve." Contractor left our home…read moreunable to help us even tho we contacted this shop where we bought product - therefore have a useless product!

They were excellent. Very knowledgeable. Great with installation and project management. Would…read morehighly recommend them to everyone.

I wanted you to know that I have been happy with the results from virtually every project with…read morewhich we've entrusted you. There's been a personal angle that I think starts with your leadership, but seems to have been conveyed to each of your sales reps and your service techs. The first person I spent time with was Kevin on a Saturday morning a few years ago, directly after having an uncomfortable visit at World Wide Stereo. They have the stuff, but they have neither the environment nor the people who are able to provide what I need to feel before unloading significant resources towards things that I really like, but maybe don't truly need. Regarding Kevin, the stunning realization of how much information was stored in one person's brain was a bit overwhelming, and I can recognize it because of the business niche I've been in for the last 35 years. Since then I've dealt with you, Eddie (who I will request on any installation job in the future) and others, all with really good experiences. I want to now mention Matt Gorman, with whom I've begun exploring lighting options for our home. Although I had seen him in your shop many times before, you introduced him to me as your lighting specialist back in April earlier this year. His effort and his persistence in following up on even the most minute details of this project has been really impressive. He has made multiple home visits, brought out a rep (Tony) of your preferred lighting supplier, and provided a quote that reflected our site visits and discussions. Right now, I have commitments that will delay my ability to greenlight the proposal, but I will act on it (probably in phases) as soon as I get from behind some other financial commitments. In the meantime, he called me a few days ago just to check-in. There was no pressure or frustration expressed from him regarding the delay. Instead, I mentioned an A/V receiver replacement I needed to explore. He said he would prepare a quote for that need and he delivered it last night as promised. I will be moving forward with that. Just know that I appreciate the experience I've had with you and your team since I walked into your shop a few years back, and that most of that has had to do with the people that represent your operation.

Leaving a 5 star rating, but it appears he is no longer in business. Emails and phone goes…read moreunanswered.

Rob did an incredible job with our AV project and I would highly recommend his work to any…read moreindividual or organization! Our original project was a botched Amazon Wall Mounting service that had originally taken 3-4 hours for the Amazon tech and the result was of terrible quality with wires sticking out of the wall and our soundbar hanging from the TV. As this was not up to par with our expectations, we set out to employee an outside AV company to come in and correct the work. I reached out to Rob in an urgent state since the previous AV company we were supposed to work with had cancelled on us with no apologies, and I was quickly put to work on finding a replacement. I sent out a quote request over Yelp with a detailed description of the project we were working on to various AV companies in the Philadelphia area, and Rob got back to me quickly and with a solid quote. He was able to schedule us in the following day to get the project done quickly. Rob came in and addressed our project in a professional and high quality manner. He was very knowledgeable about our project and even let us know that the way the Amazon tech had wired the TV was against building code and that if we had not had someone come in to fix it, we could have gotten a fine by the building inspectors. Rob was able to get the job done in less than an hour and a half and we are thrilled with the work he did!!! Between his professional and educated manner and expertise of his work, I would highly recommend him for any AV project.

BEST in the Delaware Valley area. Exceptional customer service…read more I did a lot of sleuthing for stores, and thankfully found out about World Wide Stereo. I arrived 30 minutes before closing, and Patrick and Bob generously stayed with me for an extra 90 minutes at their desk after the closing time passed in order to answer all of my questions and assauge my anxieties. Their passion for the products I bought (all Sony) and their technical knowledge blew me away. They have been with the company for a very long time. By the time I left the store, I saw them as friends of mine, almost even good friends. Both of them are very genuine. I felt a lot of trust with them. And their installation team will be coming soon to my home to put everything in.

I went into World Wide Stereo and said I needed a small stereo system that could play CDs. They…read moredirected me to the Denon RCD-M41 CD Receiver, for which I had to pay before it could be shipped to the store. I bought the thing, and lo and behold, the CD player cannot play CDs correctly. On CDs of 70 minutes of length or longer, you'd be lucky if this CD player gets through the last 10 minutes of the CD without the sound dropping out for a moment, even when the CD is pristine.