The professional sent was thorough, professional, and absolutely wonderful. She handled my husband…read moreon hospice with compassion and bathed him (not wipe down) from head to toe and shaved and combed his hair. He felt much better and we booked another appointment. The professional finished, cleaned up her waste and offered to do anything else we needed. Definitely recommend!

We've had issues w/ Yasmin and Jessica from this company. Yasmin went to the back yard when I told…read moreher to throw the trash out by the backdoor but for whatever reason she's at the side of the house. She left our back gate unlocked so my brother's dog got away last night but thank God the dog came back on it's own. It's my brother's dog and imagine him getting lost when I'm dog sitting for him while he's at the hospital. When I told the owner about the dog getting out last night she literally only replied I'm sorry to hear that. No reprimand or punishment/training given to the caretakers. I ask Jessica to mop the cat pee on the floor and 3 hours later nothing. When she finally does it she's just dragging a dry mop w/ no cleaning solution over the floor spreading stuff everywhere. I'm seeking another agency as we speak. If you have these caretakers please be careful! Otherwise our regular caretakers were fine. Brandy, Desiree etc were great I'll miss them too bad we couldn't work things out w/ the owner. I don't like how the owner and the office manager replied to my concerns so I'm finding a new agency.

Dear St. Elizabeth Skilled Nursing Facility Team,…read more Having a staff that provides constant attention and genuine care is of the utmost importance to our family, especially given the challenges of rehabilitation for our 94-year-old mother, Aida. We are writing to express our deepest gratitude for the exceptional care she received at your facility in Fullerton. We would like to extend a huge thank you to Jay in Physical Therapy for his excellent attention to detail. His diligent tracking of the additional days required for her stay ensured she could safely transfer from her bed to a wheelchair with the assistance of only one CNA. When our mother arrived a month ago, she was unable to stand or walk, and her progress has been remarkable. We were also very impressed by the medical care meeting provided for our family. It was well-organized, with up-to-date lab work and clear documentation that allowed us to easily understand her medical progress. Additionally, social workers Elvie and Ana, along with Bianca, Alejandra, and Renee from administration, were outstanding resources. They kept our family consistently informed and made the discharge process seamless. Our special gratitude goes to the housekeeping team (Gloria and Julio), the CNAs (Mayra and Alma), and the nursing staff. They kept the facility immaculately clean and welcoming, while ensuring our mother was comfortable, cared for, and able to participate in daily activities. Finally, we want to thank the dining staff for providing nutritious, high-quality meals and for being so accommodating to her dietary preferences. St. Elizabeth felt like a safe, comfortable home away from home thanks to your friendly personnel.

This rehab center is top-notch. As a therapist myself, coming in to see the staff work with the…read morepatients is perfect. They are attentive concerned about the residence safety and well-being. J the director of physical therapy runs a tight ship. They have students training as well, so they have lots of extra staff. The rehab department itself is well organized, and put together. I would hands-down recommend this facility to anyone looking for skilled rehab. Elvie the case manager is professional and very communicative. Returning your calls immediately. She's very up-to-date on the patient's situation at all times. It's a small and everyone works as a team. From the CNA's to the nursing staff to the physical therapist, occupational therapist. They all work well together.

One of the best hiring experiences ever! Ms veronica is a very kind soul, has a calming presence,…read morewith a huge side of compassion! There is no questing her being absolutely perfect in her field:)

This is a really great place full of positive optimistic energy emanating from a great group of…read moretruly amazing people working together toward One goal .. Optimum care for their Clients and Employees"! What a Blessing it is to put Ourselves in their hands and to feel Safe and Welcome by Them"!! Gratefully Aida.

My husband has to have IV hydration twice a week in Dylan, our nurse is fabulous very knowledgeable…read moreand helps me not only with the care of my husband, but how to negotiate through the insurance and I find that probably most of the negative remarks are because the people didn't understand the insurance and it's not the organization from the Physical therapy for the nursing their fabulous

The worst care ever! Discharged March 26th and only 2 visits from the nurse. Had 1 therapy session…read moreand nothing else. The nurse expects me to change my dressing before I see the surgeon post op on my lower back? Okay and how do I do that on my own

I'll start by saying that Terrace View is a truly 5 Star facility. I'd give it 10 stars, however,…read more 5 is the max allowed. The staff are truly amazing. In my 2 1/2 month stay at Terrace View I interacted with all the staff. From my personal experience they have been extremely helpful and encouraging for my recovery and eventually return home. I took the time to do a lot of walking around the facility and doing so talked to all the staff (nurses, nurse assistants, cooks, physical therapists, maintenance workers, cleaning crew, etc., and to a person they all loved their jobs and most importantly they truly cared for and loved the patient/residents. Most of the employees have been there for 15 + years. Many over 20 years. The facility is being cleaned on a daily basis. Floors buffed, rugs vacuumed and buffed, all patient rooms swept and mopped daily. Beds were made up cleaned where needed. Patients were given showers on a weekly schedule and the nursing assistants were caring, respectful and very patient. The facility just smelled clean every day. Overall the food great. You also had an alternative menu for other food choices. The dietician would work with you to get you the needed nutrition. The tilapia was exceptional. My favorite. Deserts were plentiful as well as ice cream and sherbert. My physical therapy was more than I expected. Paul, Jong, Hanna, were the best. I don't recall all their names, but to a person, they were very professional, extremely knowledgeable and very caring. I can't thank them enough for their care and encouragement for me. There are some patients who are long term care. I think if I was in than medical condition, there is no better place to be. The care, respect, professionalism and love is the very best. This truly starts with the facility administrator (Brendon Dahl) whose leadership doesnt come any better. His professionalism and care is reflected in every employee. Terrace View is the very best.

This review is long overdue giving excellent marks to Terrace View. My Dad spent about 3 months at…read moreTerrace View after being bedridden in the hospital for many months after a horrible accident. In just a short time, Terrace View had him out of bed, in the chair and doing bike and weight exercises and practicing standing. He also transitioned from continuous tube feeding to three meals a day by the time he left! Our family is grateful for their hard work, dedication and patience. He has continued to recover and get stronger using everything he learned at Terrace View. Since then he no longer has a feeding tube, is on a regular diet and is walking in physical therapy. Everyone at Terrace View including the caregivers, nurses, therapists, cooks, activities team and office staff all gave 100% and went above and beyond. Thank you!

Scan insurance gave me house cleanings when I broke my leg and was confined to a wheelchair. "A…read moreCare Beyond Measure"was sent out and ...oh my goodness what a job they did! I like the fact that they try to send the same person every time. Leya not only was super sweet and willing to clean all those areas like the floor and corners and behind things that I couldn't reach. She was so thorough, and my house sparkled afterwards. It made such a difference to my psyche have a clean house and the owner, Cecelia really cared about the people she sent out. I would give them six stars if I could.

My husband was in a bad traffic accident and was in our home in Palm Desert, while my daughters and…read moreI are in Northern California. We hired Cecilia to provide caregivers when he was released from the hospital. She was beyond caring and cooperative in providing caregivers to help with whatever he needed and keeping us informed. She was never too busy to call back and arrange everything that was necessary, even on short notice. Although he is not an easy personality to deal with, his two main caregivers; Cely and Imee, were very patient and willing to go beyond what was needed. In addition, Cely in particular, helped him care for and walk his dog and took him everywhere he needed to go until he was able to drive. I highly recommend A Care Beyond Measure to care for your loved one and also consequently ease the anxiety of their family members!

Bayshire Post Acute side have came through again and again! They have helped tremendously to…read moreprovide QUALITY Care for my mom and the seamless transition from Hospital to Skill Nursing back to Home. We trust the facility always with our family members and It is one of the most requested Place I heard from Providence Case Managers. They truly care about your family member as their own. The facility is kept clean and the workers there truly enjoy being there and taking care of each patient and meeting each one of their specialize needs. Food always looks so good and The dining time is always handle so efficiently. Thank You Bayshire for Having the Top Nurse "Doreen" and PT/OT team and the Friendly Smiling medical team and Staff that always greet us with a smile as you walk into the facility and they follow it with Top Quality Care for all patients! Family is treated like Family when you visit Bayshire! Its a very comfortable place.

I would not take anyone to the Rehab here. Me & my Sister were concerned about my Mom sleeping all…read morethe time after a few days here. We had a very frustrating phone call with Doreen that was very impatient and kept telling us to "listen" and talk to PT that was also on the phone. We left messages for the Dr repeatedly about the medication but she hardly ever called us back. We kept telling them she shouldn't be taking so much medication because she was literally drugged all the time. They never listened or decreased medication. After she was transferred out of there to B&C the new nurse discovered my Mom had infected wound on her leg no one ever mentioned! The CNA's were very nice & helpful, also the Social Worker.

Outstanding!! I give it 6 stars!!…read more My mom has been at a few skilled nursing facilities and there is NOT ONE that comes close to the expertise, the caring staff and efficiency of Park Vista. This last stay was her 2nd time. Both were for orthopedic issues/fracture and they were amazing at making her as comfortable as possible. Park Vista goes above and beyond regular care. You can tell the people there do their job with care and concern. Things run smooth and they always seem to be at least one step ahead as to what we needed. German, a caregiver was fantastic. The physical therapy dept. was so flexible and made sure things went smoothly. Bianca in Social Services was always on top with help and resources with amazing communication. That can't be said about many places these days. There are many others, I can't remember their names. But everyone is gentle and caring and I wouldn't want my mom anywhere else. Oh and the food was very good, fresh like home cooked food. The facility is immaculate and on top of everything.

My 95 yr old Aunt stayed at Park Vista after two hospitalizations. Sunday, the head of nursing and…read morethe bedside clinical team, and caregivers ensured she received high-quality patient centered care during both stays. As a board certified patient advocate, I visit senior care facilities on a regular basis. This facility stands out as one of the top skilled nursing facilities in Southern California.