They are amazing. From the owner, to the caregivers to the scheduler we literally could not have…read moresurvived the needs my 88 year old mother and 92 year old father required at the last minute. They are so organized and supportive. If I could give them 6 starts I would! We will continue to use them indefinitely!

I needed a caregiver to support my mother, who has dementia, for a night to come to an event my…read morebusiness was having. Her caregiver, Bernadette, was excellent. She cared for my mother with compassion and kindness. She treated her with respect and love. She helped my mom eat her food and drink her drinks. Accompanied my mother to the restroom. Assisted her in her walking and transported her to and from the event. I couldn't have asked for more from this service. I had no worries that my mother was cared for while I hosted this dinner. Gold stars for Nightingale Senior Care!

Great agency people. The caregivers are professional in dealing with the patient…read more Quality service!

I have been very impressed with Loved One Comfort Care and would highly recommend them. My father…read moreand mother, both require special attention and care, and the Loved One Comfort Care team has been attentive to their every need - from the moment they stepped into our home. They are highly skilled, genuinely caring and are ready to take on any task. I also appreciate that the management team communicates proactively and they respond quickly to any request we have. Great job Loved One Comfort Care we could not have made it through a very tough time without your help!

Horrible horrible care organization. I'm very disappointed with the level of service provided by…read morethis home care agency. Over a 10-week period, they sent 9 or 10 different aides, making it impossible to establish consistency or trust--something critically important when caring for a loved one with dementia. Many times aides would call out at the last minute. Many of the aides were not properly trained to handle dementia-related behaviors and often seemed unprepared or uninformed about the patient's condition. One aide who was onsite for 3 weeks, finally decided to take some initiative (only when a complaint was filed with the organization) and then had one rough day with my mom who has dementia and then gave up entirely saying she couldn't "take the stress". Several lacked initiative entirely--some spent their time sitting on the couch rather than engaging or assisting with care. This lack of attentiveness and professionalism was deeply concerning. This caused me as mom's daughter to do things on my own for my mom and then this was cited as an excuse for them - "that you get frustrated and then do things on your own". Despite having full knowledge of our location and the fact that we have four cats (disclosed from the outset), the agency later cited "distance" and "pet presence" as reasons for their staffing issues. This feels like an excuse rather than a valid explanation, especially since they had all this information from day one and should have noted at the beginning that our location was not ideal for their service area. Instead of taking responsibility or working toward a real solution, the agency repeatedly pointed to false or inconsistent reasons for their inability to provide reliable service. The result was a stressful and frustrating experience during a time when stability and compassionate care were most needed. I would absolutely not recommend this agency to families seeking consistent, qualified, and compassionate home care - especially if you have a family member that requires special care.

A lack of consistent staff, a lack of professional office staff, a lack of customer service, and a…read morelack of pretty much everything else except doing what is necessary to administer a nursing contract besides saying they can and not following through! Do not select HomecareProviders!

We are so grateful for the exceptional care 1Heart Caregiver service has provided for our mother…read moreduring hospice. Cesi, the owner, is truly outstanding--professional, timely, and incredibly compassionate. She understands family dynamics and handles everything with such respect and care, which has brought our family a great sense of peace. All of the caregivers have been incredibly kind, thorough, and always on time. But we especially want to recognize Sugar, who has been an absolute blessing. Her gentle, loving care and attention to detail are remarkable. She sends daily updates and photos, sings with our mom, and is always willing to FaceTime so our family can stay connected. It means more than we can express. I couldn't recommend this team more highly. Truly five-star care. Sincerely, Shari Abdalla

Excellent home care given after my husbands surgery. Regina coordinated everything and was always…read moreavailable if we had questions or concerns. Julie and Anjelica were absolute angels and took wonderful care of him during the nights so I could rest. They definitely played a big part in his recovery!

One of the best hiring experiences ever! Ms veronica is a very kind soul, has a calming presence,…read morewith a huge side of compassion! There is no questing her being absolutely perfect in her field:)

This is a really great place full of positive optimistic energy emanating from a great group of…read moretruly amazing people working together toward One goal .. Optimum care for their Clients and Employees"! What a Blessing it is to put Ourselves in their hands and to feel Safe and Welcome by Them"!! Gratefully Aida.

This agency is an A+++, Excelent commucation. They send me a…read morecaregiver that i love her as my family. They called you almost every week to see how things are going, and if you are not satisfied or comfortable with the caregiver they send someone else. My son gets respite care from this agency. Very responsible, honest

My son is on the Spectrum and I receive services through regional center for respite care for him,…read moreand this company is the approved service. The first person they sent the first time my son ever had care was a self medicating diabetic who came to the job with low sugar and passed out. Paramedics had to be called. When I called them to say what happened they said they didn't even have emergency contacts for her on file. It took over a year for them to find another person who could come one day a week after school. I specified any day. But they never had anyone. When they did, she was great. After 2 months she said she couldn't come anymore. Another year goes by and they finally find someone. At this pointu sin was too thin due to ARFID issues. I explained to her we needed to get weight on him. I was taking a college class and when I would get home he'd be asleep and exhausted. Next day he said his legs and arms hurt. The next week I set up a nanny cam since I wouldn't be home. She was having my son do planks and other calisthenics!!!! She did t even ask if this was okay. I had her removed fromu son's care. Another year goes by and I finally find a friend of the family. So she jumos through their hoops for bothering process. Took her a month of CPR class. Orientation, etc none of which was paid. Then she starts watching son, I sign the timecards and 2 months later she has NEVER been paid!?? We have been back and forth and they keep giving excuses as to why they haven't paid her, trying to blame her and the regional center saying things I was able to prove as untrue. This is probably what happened to the other great lady that suddenly couldn't come. We kept calling and every week for 6 weeks we were told she'd be paid and then wasn't. So now she won't want my son because she hasn't been paid. This company is a joke! I don't even want to give 1 star. Shame on them for not paying their care providers.

Cierra is a wonderful caregiver who was called up in the navy. My mother and us will really miss…read moreher. She was friendly, caring and my mom adored her. The office is always great with answering questions and communicating 5 stars

From the owner: BrightStar Care of Anaheim / Yorba Linda offers in-home care and home health services for seniors,…read moreadults, children, and veterans, as well as medical staffing for healthcare organizations. With nurse-led care plans, dedicated RNs and caregivers, in-depth screening and hiring processes, and award-winning care, BrightStar Care of Anaheim / Yorba Linda goes the extra mile for every client, family, and organization we serve. We call it A Higher Standard®. Our home care services include personal care, companion care, Alzheimer's and dementia care, short-term transitional care, in-home therapies, skilled nursing care, child care, pediatric nursing, and more.

Visiting Angels was referred by a friend of a friend and a reference page thru Kaiser. It only took…read moreone call and their team was over the next day to meet with me and my father. We then put together a plan and every team member treated my father like it was their own father. The care was exceptional and so professional, but with such dignity and respect. I am forever thankful for their services and can't recommend them enough.

My mom's caregiver from Visiting Angels is so kind and caring. She goes above and beyond! We love…read moreher but more importantly my mom loves her!

My father passed away 2 months ago, and I feel I must write an update to my original review to show…read morethe impact the Agape nurses made on my father's last days. Excuse me if this review is long, but there are things I feel must be said. My father had 2 nurses visiting him every week for approximately one year. His primary nurse Susan and hygienic nurse Mei. I not only appreciate them for their friendly and professional care, and compassion, the way they interacted with my father returned some dignity that got lost ever since he became very ill. Doctors and nurses at other establishments stopped speaking directly to my father even though his hearing and mind are all there, and they turn to me for all questions and answers. They gave me all the forms and went through our meetings in an almost mechanical manner as if my father wasn't there. It is not their fault, but it broke my heart and felt my dad was slowly robbed of his dignity around medical professionals due to the illness itself. Agape was different from the rest. Susan and Mei both made conversations with my father like familiar friends, asked him questions, and when he was able, had him sign forms. If he can do it himself, why not do it? They built trust and confidence in my father, and he looked forward to their visits every week. Words cannot describe how much I appreciate the staff of Agape Home Health. Thank you!!

Our experience with Agape Home services went from good to disappointment. My mother was…read morehospitalized in January and discharged home with fluid overload in her lungs, edema and heart failure. She had a nurse coming to follow up with her and was on IV treatment at the beginning. She received therapy and was supposed to apply for her DME, walker and shower chair who never arrived. We waited 4 months and nothing. Nurse wouldn't know and that home health will follow up. I never received any single call. We obtain a prescription from mom's PCP after tireless waiting and got it in the same day at a pharmacy. After few months while we were at work, the nurse was still coming once a week and will constantly received all the organic veggies that my mom gave her. We have a garden and is her life and part of her daily routine for years. We didn't know about this until mom will complain to us that she is tired and that the nurse doesn't do much but talk to her about personal life and complained that she didn't have good stuff to eat and wouldn't cook. Seems more like taking advantage of her generosity! We understand the care for patient, but It's not professional from a nurse to receive gifts from her patients, even if the patients insist. Especially from seniors that have other disorders. I reported this to Jessica the administrator and apologized, but sent us another nurse who didn't have her stethoscope, blood pressure cuff or glucose check. Our family is very disappointed with the unprofessional services received by the nurses and the DME that we never got with their help. We will not recommend this home health to friends or family.