Stop selling defective products/rugs and proclaiming the rugs are authentic and new!! Stop shipping…read moreperhaps oriental defective rug in small canvas type bags with rug patches of debris that has came unglued from the defective rugs that's being advertised as NEW rugs!! These Rugs are from Oriental Rugs of Houston from Texas and not rug house

Stunning selection of rugs. Extraordinarily knowledgeable staff. Incredible service. Competitive…read morepricing. Zahra was so helpful and patient in helping us find the exact rug we needed for our space. We could not have been happier with our experience at Oriental Rug House.

Had a great experience here. The owner was incredibly knowledgeable and helpful. He was also very…read morepatient with us as we looked thru several of his rugs trying to find the perfect one for our living room. He was able to deliver it that same day for us at no additional charge. We loved it so much we went back 2 days later and got another rug for a different room. I highly recommend them.

Mike was so nice in helping me order a duplicate of my friend's super-soft area rug, just from my…read moredescription. The store has lots of oriental rug options, "half off" rug cleaning, and order-only options. What they don't have? Website. Store Hours posted on the entrance. My rug is here and they called the day it arrived (within a week). I'll go back but I'm glad I added a Yelp page to help them out- I don't know how anyone would know they were there! Apologies for no photos, but the signs posted in the store expressly request that no photos be taken.

Michael knew exactly what we needed and he made sure that everything with our floors and rug was…read moretaken care of. He kept in touch and made sure any concerns that we had were addressed.

Great customer service. The owners are really nice and always provide great customer service. I…read morewish them much success in their new location..

Really cool Pieces are to be found here! Definitely worth a stop and checkout their website!read more

Despite being a city the size of Memphis, there are very few places in which to get an oriental rug…read morecleaned and repaired. I have always used Fred Remmers with great satisfaction but after arriving at their location at 4:38 one day, I discovered to my dismay that they have a very early closing time (4:30.) So, I took my beloved oriental rug to another establishment a bit closer to home to obtain a quote for the work I needed to have done. To my dismay, the price was wildly over what I have paid for similar work on rugs in the past at Fred Remmers and the attitude of the sales associate was rather snippy. I bundled my rug back up and took it to Fred Remmers this morning. I was greeted like an honored customer, I was given a very fair and appropriate price for the work I needed done, and I left with the confidence that it will be done with great skill. Lessons learned.....Fred Remmers is worth the drive to midtown and worth adjusting my schedule to fit the hours it is open.

I love the guys here. Although I hav not purchased a rug I have gotten small rugs cleaned. They…read moreare ALWAYS welcoming. I recently called to see if they do pickup as I live out of the Memphis metro area. The man was so nice and offered to message me back as it was after hours, I think. He did! Love it! Highly recommend!!!

Melinda Pittman is an OUTSTANDING interior designer. I recently moved to East Memphis and Melinda…read morehelped me and my husband decorate our new (forever) home. My husband and I have very demanding jobs with hectic schedules, and Melinda came to the rescue in so many ways. She did a WONDERFUL job in helping us find all our new furniture for our dinette, hearth room and living room. Her dedication and selections really helped us create our BEAUTIFUL home and without us needing to take time off from work. She managed all aspects of the design, including material selections for our approval, ensuring an stress-free experience for us. We are EXTREMELY GRATEFUL for Melinda's unwavering commitment to ensuring that every detail of our new home is perfect. I think you are truly remarkable - Melinda. Thank you Melinda!

High quality, but their service is abysmal. I bought a couch 2 years ago. It has held up well and…read moreis of high quality. However, it took them a long time to deliver it. Last month, I ordered a sideboard which was on sale. They told me I would have it in two weeks. The emailed invoice said 3 weeks. It has now been over three weeks, and I do not even have a delivery date out of them. I have sent two emails and left a voicemail. Still no delivery date. If you have lots of patience and willing to wait, you will not be disappointed with the quality. Just don't expect any delivery promises to be kept.

We all have that store that you can spend hours in. Well, this is one of those for me. I can always…read morefind planters, kitchen items, and artwork during each visit. Everything is reasonably priced no worries of expensive price markups. Very budget friendly.

Door and the internet both say they open at 9:00 but doors are locked at 9:21 on a Sunday. Guess I…read morewill take my business elsewhere

My wife wanted to replace the carpet in our great room and master bedroom. Personally, I thought a…read moreprofessional cleaning would be sufficient. So we researched, visited, and got quotes from a dozen carpet stores in Memphis. Kiser's Floor Fashions (Cordova, TN) won our business on Quality, Price and SERVICE! Amy, our Kiser's Floor Fashions Sales Consultant, was PHENOMINAL!!! She impressed us: (1) during our showroom visit, (2) during her in-home visit for measurements, and (3) professionalism during follow-up (calls, emails, text). Amy was never pushy and did an exceptional job of consultative selling. Bottom-line, at Kiser's, we got better quality nylon carpet, premium padding, installation, warranties, and service then other carpet stores.

visited Cordova store. I have bought in past from walnut…read moregrove & Cordova store. The customer service was great in the past, but recently I visited Cordova store & service was not good. Product & prices are still good.