The technician Ievgen recommended the last time I contacted him, Sergii, recommended an excellent and trustworthy plumber, Olexiy, who saved the day, showing up the same day on a holiday weekend to do an excellent diagnose and very reasonable repair of a water heater that Discount Plumbers was trying to take advantage of the emergency, telling us we'd need an $8,000 replacement after not even so much as touching the unit. Ievgen and his network of colleagues are the gift that keeps giving. Thanks again, Ievgen, there's no better combination in repair professionals than technical competence, reliability, and integrity. read more

My freezer was making an intermittent rattling sound. Levgen was responsive, well-priced, and on time. He was thorough in checking out my issue and was candid in giving me scenarios of how to avoid my problem from occurring. Highly recommend, I will use and refer him with confidence going forward. - Responsive - Trustworthy - Efficient read more

Our dryer was no longer drying, we contacted this company and they made an appointment right away. When the guy came out, he was on time and got right to work. He replaced what was wrong, but stated he didn't have the right part in, so if the part he put in was not doing the job to let him know. The part didn't work right, we had to dry our clothes many times to dry them. I contacted him, and he got right on ordering the part that was needed. When it came in, he contacted me, and he came over and replaced it. The dryer works Great now! I loved that he was friendly, did a great job, kept his word about coming back to make sure it was done completely. I am really happy with this company, and will contact them again, if need be. read more

Jason was very helpful and punctual, and he fixed the issue with my leaking fridge which turned out to be a broken water line.

Ievgen came out to access my oven and instead of selling me on something, he was honest and said I would be better off buying a new oven/stove. He was very helpful with some other questions I had. And it the end, even though he made the trip to my home, he did not charge me at all. I'm very grateful for his honesty, generosity with his time and help. I will call again if I need help for sure. I highly recommend. read more

Ivegen was awesome! The freezer had stopped freezing. He explained all of our options while filling the Freon back up, encouraging me to reach out to Whirlpool because this is the second time in a year that we have had this problem. I highly recommend The Home Doctor for all of your appliance repair needs. read more

Home Dr is an excellent company to work with when it comes to repairs on washing machines which is what they fixed at my house. The owner ordered the part, came and installed it, and we had our washing machine up and running. The customer service and follow thru was fantastic. I highly recommend them for repairs. read more

Fast prompt response. Had to order a part once it came in he installed it in 30/45 min Fast efficient and trustworthy read more

I had a great experience with this company. Appointments were timely and punctual. Diagnosis was made quickly on my washer. When part arrived they came out the next day to repair. Nice guys. I highly recommend them for any appliance repair. I will be using them in the future. Wish other appliance repair companies I've used in the past were as efficient as Home DR. I live in the North Bay, Sonoma County but they service the whole Bay Area. read more

Home Dr is amazing, we had a problem with our washing machine and couldn't figure it out, Home Dr responded immediately to schedule a time, arrived on time, and quickly diagnosed and fixed our washer - saved us from having to buy a new one. Highly recommend and will use again. read more

Levgen is fantastic. He was punctual, professional and didn't try to upsell us on a problem that, while could be repaired, was better off being dealt with by purchasing a new unit. We appreciated his candor, knowledge and friendliness. We wouldn't hesitate to recommend him to anyone needing appliance service. Thanks again!! read more

Ievgen apologized for missing the previous appointment and rescheduled. He was very prompt and communicative for the 2nd appointment. Although the oven could not be repaired he did provide good advice to shop for a replacement. read more

Home Dr just sent me an invoice tonight after reading my review, and the invoice shows I still owe a balance of $400, which I paid them via Venmo before they left my house. They say they only charged me for parts and labor, which is fair, but I don't know that as I had not received an itemized invoice before tonight. read more

Sadly the fridge was not really curable, but Arthur gave me honest feedback that compressor is about to die and they can technically fix it but purchasing new fridge is a better option. He was also on-time arrival and explained well. read more

The owner came and was very patient as the tenants did not immediately come to the door. However, I was quoted $2000 for a fridge compressor replacement, while competing businesses provided me with a $1100-1250 quote, all included. The other reviews stated "reasonable prices," and based on promptness and reliability I'd go with this company.... certainly the owner was quite nice. I just wanted to share this experience specifically for refrigerators, as perhaps that is not this company's specialty. read more

Requested for a consultation and estimate for my rental unit combo washer drier unit. Eugene was easy to communicate to. Arrived same day. Made quick test. Identified problem and next day fixed noise of our drier and helped with cleaning the washer. All process from booking appointment to final result was easy and quick. Prices were competitive to other quotes received. Service was perfect. Highly recommended. read more

Home Dr - Drier repaired by Eugene. - Appliances & Repair Near Me - San Mateo, California

Jason from Home Doctor was awesome for my Bosch dishwasher diagnostic and repair! He come next day right on time and was super patient, explaining all his expertise and knowledge about my dishwasher. He didn't just fix the error code 24 but also teach me maintenance tips to prevent similar problems in the future. He explained what usually goes bad in those dishwashers and suggested how to improve its installation to help with maintenance. So he not just got me a fish - he taught me fishing basics too! Highly recommend Jason for his thorough and thoughtful service! read more

This company was fast to respond and had a $50 consultation for an estimate. Arthur was easy to talk to and concluded that my water line on the fridge was frozen. He said we could do it the cheap way or he could take my door apart. I chose to get out my hair dryer to thaw the water line. He suggested to turn down the freezer temperature. It's good to know that vertical door freezers, often the water line runs in the freezer door. Thaw it occasionally! Thank you Arthur! read more

I had a good experience with an oven repair. Would definitely use again. Fair price, quick and efficient. And a cool guy.

Arthur showed up right on time in the repair window with parts needed for the repair based on my description of the problem. He was able to quickly diagnose the issue and make the repair on the spot, without having to order additional parts or make a second trip. Impressively, he managed to do the repair in the tight laundry room area. Will definitely use Arthur again if I ever run into any similar appliance issues!! Repair was good value for the money, especially considering that he got it done same-day on a Sunday! read more

Gentleman Arrived on time, was respectfull & patient. Offered me a fair diagnostic fee. Very smooth transaction. Thank you HOME DR.

Home Dr is very responsive and helpful. Plus, their diagnostic price is the lowest of any other repair service out there. I highly recommend Home Dr! read more

My dishwasher wasn't working properly and I requested a quote from Home Dr. He was very quick to respond and was upfront on the cost. He came over that same week and provided me with a couple of potential issues after his initial evaluation. Turned out to be a drain pump issue. I appreciate that he told me the part I needed and said that it was an easy replacement that I could do myself if I didn't want to pay him to install it. He showed me how to do it and it worked perfectly once I received the part in the mail. Very honest and transparent. read more

I had problems with my washer, Evghenii came to help me with this. I was surprised with how skilled technician was, and did all repair in professional manner, afterwards he take time to explain the problem and ways to prevent it in the future. Happy with experience of Home Dr, will be definitely calling back again. read more

Home Dr - washer - Appliances & Repair Near Me - San Mateo, California

Responded to my request promptly and was able to schedule me in same day. The tech repaired my washing machine and replaced the broken router position cable. Would recommend! read more

We woke up to our dishwasher leaking all over our kitchen and could not get it to stop. We posted to Yelp and quickly got a response from Home Dr and got an appointment scheduled at 10am the same day! Justin arrived early and was able to diagnose the problem quickly. Apparently a valve was broken and needed replacing. He was incredibly professional, kind and funny. His work was great. We absolutely would have Justin and Home Dr again!!! read more

Excellent service. Quick response, arrived on time as scheduled. Quickly diagnosed the issue. No hidden price. Clearly communicate the problem and price with me. read more

Arthur was great! He came by quickly, got the work done well and was able to figure out the problem without issue. I am very happy with the work done and if I need another appliance fixed, I will give Home DR a call. read more

Excellent communication and service, quickly resolved our problem on a unusual washing machine

Top notch service! My refrigerator was in need of repair or else all my food would have been wasted. Not only they came quickly to my rescue, he fixed my refrigerator. Jason is very honest and trustworthy. He came to fix in July and for some reason the control panel wasn't responding. Not only did Jason came to honor his warranty work, he resolved the problem. He cleaned, he scraped, and the tidy up the refrigerator. If I can, I would give him 11 stars! I usually do not give out reviews or sugar cost anything. But Jason really deserves my applause. read more

Home Dr - LG refrigerator freezer - Appliances & Repair Near Me - San Mateo, California

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Wow. I had an issue with my washing machine - the same error messages on and off. Home Dr fixed it after they looked at the issue and properly diagnosed it. I am particularly impressed by: a) Responsiveness. Super easy to deal with and available on short notice. b) Quality of service. Arthur didn't try to pull a quicky. He genuinely was interested in fixing my washing machine and did so. Other companies I called were quick to diagnose over the phone and order parts before they even looked at the problem. None of this would have been the right and most (cost) effective way to fix the problem. Home Dr excelled and got the job done. c) Speed. In and out in 1.5 hours. That included taking my washing machine apart, finding and cleaning out weird stuff (like a mask) that caused my problem at the first place. d) Skill. It's so hard to find genuine people that actually really know what they are doing. Home Dr impressed me. Thank you! read more

We had washer draining problem, and asked Home Dr to check and they came next early morning to fix. After draining issue, we have un-consist washer and asked to check again, and they came soon and found another problem with water drain item, and re-checked if any issues at our washer. They came at their earliest, and they were very responsible for our repair. Thank you! Yuki Y read more

Home Dr responded quickly and their diagnose fee was the lowest compared to others. Jason was able to get to us within an hour. And he was able to diagnose our gas dryer and fix it in what felt like 30 minutes. They fix all home appliances btw. I highly recommend them. Thank you again Jason for your prompt service! read more

these guys did a very good job. we all liked everything and there are no problems for more than 3 months. and I found that Yelp stung my first review. but we will still write as much as necessary. these guys deserve all the stars. read more

Home Dr - Hood; Stove. - Appliances & Repair Near Me - San Mateo, California

Great experience with this company. They were very responsive, had a technician come in the next day and diagnosed the issue with my dishwasher right away. Very honest assessment. Would definitely use them again for other appliance needs in the future. read more

They responded to my message very quickly. I was able to schedule an appointment for 2 hours later. Jason was knowledgeable and solved the problem with my dryer. Very satisfied. read more

Excellent service! Everything was explained, and the issue was fixed in a timely manner. Very happy with the experience.

The Yelp interface was a little confusing, but Jason was quick to respond to all questions and the dryer was fixed the same day.

My kenmore dryer stopped working properly. Contact Home Dr and the technician came out to diagnose the problem the next day. He was on time and knowledgeable. Home Dr fixed the dryer the same day. I highly recommend them. read more

Arthur came today to fix my dishwasher. He was friendly and knowledgeable! He needed to get a part from the whale house and returned in one hour. They are affordable and do quality work, we will call them again! read more