I'm extremely disappointed with the lack of professionalism and communication from this company. After paying $1,336 for a freezer repair in September, the same issue has happened three times since. I've called five times, left an online support message, and even reached out directly to the technician. Yet I haven't received any assistance. What's worse is that I was told a manager would contact me after the technician admitted that the service protocol wasn't followed, and still nothing. No inspection, no update, no accountability. At this point, I've lost trust in the company's service and customer care. I'm leaving this review in the hopes that management will finally take responsibility and do the right thing by addressing this situation properly. read more

Very fast turn around time. Have been using these guys for years and they are the best. They have serviced both our washer and dryers and we have never had a problem with their work. Their rates are very affordable. read more

JC HVAV Service came within an hour of my call for help with a broken refrigerator, and on a Saturday, too! They did a great job , didn't mind our curious dog, and saved our fridge and our weekend within hours with no extra weekend charge. thank you, JC HVAC Service! read more

They came within two hours of my call. The quote was accurate, and the staff had a highly professional manner. He could answer to all of my questions, too. I will use them again if I need another service. Highly recommend. read more

They were fast professional and reasonable price next time I will definitely call them thank you

Avoid at all cost! They charge a service fee for them to come out, by the hour, $200 and their quotes and prices are super high. I didn't want to buy a new commercial refrigerator so I had them do the service, but 1 week later, the refrigerator stopped working and I called them out cause they told me they offer a "warranty." They came out and said something else was broken and charged me again, over $1200 for a really old refrigerator. I said no way. They tried lowering the quote but it was still so expensive. I rather throw away the refrigerator then fix it. Don't know why they think anyone would be dumb to pay $1200 that is basically half the price of a new refrigerator. Don't get scammed by them! Use someone else! read more

Jose and Alejandro came out and gave our old Amana refrigerator a going over. They checked everything and gave the old fridge a clean bill of health. They were polite, careful about moving the refrigerator and explained what they were doing. If you need to have your refrigerator repaired give JC a call. read more

amazing service. honest and transparent when most of their competitors are shady and opaque. the best!

JC is great for many reasons - It's easy to schedule service, they arrive on time, they are dependable, knowledgable, have good rates & are always friendly! read more

I love JC HVAC-REFRIGERATION INC... they are considerate, professional, reasonable, honest.. they have fix almost every appliance and installed my new appliances.. I will always use them.. ALWAYS! read more

We called and Jose worked his schedule to quickly come out to repair our washing machine (December 23rd)...he was professional, friendly and kept his work space clean...thank you Jose! read more

For all my appliance repairs I've been using JC Refrigeration and always get the best service. No hidding charges always upfront estimates and jobs always completed as promise. I will continue giving the 5 star service, just last week they repair by electrc rande. read more

Absolute life saver! My AC died on me during the hottest day of the year! Many HVAC companies were back-logged so I started poking around and discovered a bad capacitor on the outside unit. After calling around, no one had it in stock and it would've taken days to get it on Amazon. Meanwhile, it was over 100 degrees outside and we were baking in our house! I called JC HVAC and they invited me down after mentioning he had some capacitors. When I arrived, he handed me the part, gave me a few pointers, and let me have the capacitor for free! He totally saved us the torture of days either waiting for the part to be shipped and/or for an opening for a technician to work on it. If you're looking for a knowledgeable, caring and empathetic HVAC company, work with JC HVAC. read more

Was panicked when the beer cooler stopped working. Within minutes they found the problem, gave me a good quote, I approved and had cold beer again. Great job.... read more

I hired them to repair my fridge and they were available to come the same day I called which I was thankful for. Two men came and said there was an issue with the defroster in my fridge. They charged me 400+ for the repair and placed a sticker in the fridge with a number to call if there were any issues. He said I had a 90 day warranty. Four days later my fridge wasn't working anymore. It wouldn't get cold Inside. I called and first they tried to charge me 75 dollars to come out. Once I got them to bypass that, an appointment was set for the following day. The next day they were a complete no show. No call, nothing! I'm very disappointed! I will update this when it is resolved as I'm awaiting to hear back from them. read more

We called the business and scheduled and confirmed an appointment. We waited 15 minutes with no updates from them so we reached out asking for an ETA which they said they would call us back for. We then proceeded to wait another hour past our appointment time with no updates, no call back, or anyone to help. We called back a second time with the same answer that they would call back with an ETA. We waited over an hour with no help or updates and ended up choosing a different business. Overall unreliable. read more

Fast attentive and communicative on the job needed to be done

JC HVAC-Refrigeration & Appliance attended to the challenge with our oven with skill, persistence and patience! We will definitely call them again! read more

Very irresponsible team. I call them for an appointment on Sunday, They give me an appointment for next day 11:30 Am Monday, then when I call at 11:00 am they give me another appointment because the lady put the wrong date on their system. Then she gave me an appointment for 5:30 Pm , then after few hours the technician call me to say they won't do service at my location. Please beware of this company before making an appointment read more

I've called JC Appliance Repair a number of times over the last 5 years. They have always arrived at the agreed time, correctly diagnosed the problem and successfully repaired a variety of appliances and never exceeded their estimates. In particular, Jose has always has been great. read more

11/1: Paid $95 for the visit to repair our oven. Jose said 'the office' would send a quote. Called and called them for follow up. 11/29: Got the quote, approved the repair and part ordering. Called and called them for follow up. 12/13: Jose arrives, walks to the oven, announces 'the office' made a mistake and it's the wrong part. Tells me I should order the part myself 'cause he's not sure 'the office' can do it. Right. So now it's deep into the holidays and we are without an oven. Thanks, guys. read more

The good: they came to repair my A/C unit on one of the hottest days of summer, with a same-day appointment. The workers were courteous, competent, and gave me an extended warranty at no cost. The not so good: I was charged close to $400 for basic A/C unit service, a price WAY higher than the nationwide average. The only part replaced was a $20 capacitor, and the job took about 40 minutes. I would use them again, but I'll shop around. read more

The commercial refrigerator at our church froze everything inside. After a search, I found JC HVAC online who could service our commercial fridge. They were able to get me an appointment within 24 hours. The tech called me on his way to let me know that traffic was holding them up a bit. When the techs arrived, they were able to immediately diagnose the problem, gave me a quoted price and had the parts on the truck to fix it. Jose took the time to explain to me exactly what the problem was and what he was doing to fix it. About an hour later we were good to go. I found their service to be excellent and we will recommend them to anyone we can! read more

I had my refrigerator repaired and less than 90 days it's broke again called main line twice and no one call back and texted and called technician he didn't Reply back. I paid over $400 repair that was not done properly. I want my money back fir a repair that was done. read more

I called Jc and he came to my house the very next day. My refrigerator water dispenser was not working and he was able to diagnose the problem immediately! The price was fair and he did an excellent job! I would highly recommend him, as he is knowledgeable and dependable. Excellent business!!! read more

My 9 year old refrigerator suddenly stopped cooling yesterday. Based on the Yelp rave reviews I called JC, he came out by 11:00 AM today and quickly diagnosed the problem (burned out relay) replaced it with a part he had on the truck, and got me making cold air. Having had some bad experiences with other repair people I'm always nervous. Definitely would call this guy again for other issues. Reasonable prices. PCH read more

I've used JC Appliance repair a few times now. From microwaves to dishwasher and from dryers to vent hoods, these guys have helped repair my appliances over the past few years. They're not cheap but they do a good job. They show up on time and provide clear estimates. read more

I had them come to my residence to fix an Electrolux front load washer that was leaking from the door.They replaced the bellow and it leaked immediately after they left. I was able to get them as they were leaving and they tried to fix it again. The next day it leaked again. They said I had a 90 day warranty. I called Jose back and he said he would be out again on Weds. between 8am and 10am. They did not show or call. They were friendly but it looked like they didn't really know how to fix the washer which is probably why they didn't come back. I'm going to use another company to try to fix the leak. read more

Fantastic service. Called Juan at 8:30am about our refrigerator not running any more. Asked if he could be out that day and he was right on schedule in a few hours and had the problem fixed in no time. Price was good and service was better. Kudos from my wife for courteous service as well. Happy to not have to throw out any food. Would recommend to others. read more

JC has come to our house and repaired a few appliances now. He's professional, reliable, honest and affordable. Highly recommend JC!

We have purchased both a used washer and dryer from Juan. We received great service and a quality product. Clean, prompt, reliable service at fantastic prices! read more

Great knowledge of his appliances, got fridge fixed in two days one to diagnose one to get part and install! That is great service, no food loss,which was great! read more

Our 2 year old front load washer had a tear in the gasket. I called JC. He ordered the part, came and installed, and we were washing again right away. I am so please with the professional repairs and excellent customer service. It is a relief to know that I don't have to worry about finding someone to work on my appliances. Thanks JC! read more

David repaired my leaking refrigerator for a reasonable cost and showed up right on time. He is very personable, and I highly recommend. He is experienced and knows what he is doing. Thanks, David. read more

After putting up with a malfunctioning refrigerator dispenser, dish washer door, built in micro wave door, I decided to make a few calls to get some pricing and scheduling times that worked for me as I work away from home. I found JC appliance had the best estimated cost and accommodated my schedule. I was impressed when the owner Juan Jimenez arrived on time, and presented himself in a pleasant and professional manner. Juan assessed the problems I advised him of, getting right to work taking apart the components and insuring proper repairs and parts would resolve my concerns and some I was un aware of. He then replaced the components and got on the phone and ordered the parts. We rescheduled for the repairs, again he was on time and repaired everything to work like new and the bill was under what was estimated. I would gladly recommend JC Appliance to anyone and have on several occasions. My daughter in law is a realtor and uses their services as well and recommends their services to clients when asked. read more

I am very thankful to JC for coming to fix my refrigerator at a very short notice. His service fees are very reasonable compared to three others I talked to before. He is honest respectful and he explained exactly what was wrong with my refrigerator. No parts needed! He is now my trusted appliance repair man from now on! Thank you JC.! read more

the freezer in my refrigerator went out. called jc, came out the same day and fixed it within 30 min. very professional, and the price was fair. read more