Kimberly A. Took the time to sit with my in-laws and assist them with their long term care policy…read more We had no idea where to start and she took all the guess work out of it. My in-laws both had Parkinson's and they fortunately had a very good policy but it feels overwhelming to navigate it on your own. She was instrumental in making sure things got processed correctly and without a hitch.

During the initial interview, they ask what type of caregiver you'd prefer--young, old, male,…read morefemale--but in reality, you don't have much say. Since we started in October, my father, who lives with dementia and aphasia, has had eleven different caregivers: Mel, Mary, Nabila, Jackie, Martin, Rosie, Autumn, Kathy, Andrea, Stacey, and Sharon. This constant rotation is especially confusing for someone with dementia, and I've had to personally meet with each new caregiver to explain how to communicate with him and what activities he enjoys. Over the course of ten months, some caregivers were kind, while others were outright unkind. I saw no real signs of specialized dementia training. Often, during the three-hour visits we paid for, they would simply let him sleep rather than engaging him in meaningful activities. UPDATE: My father went into the hospital and I texted Amanda at 5:10pm to let them know he needs services canceled for SUNDAY. Because it was 10 minutes after hours they still charged him $120 for the day. I'm done

This agency is amazing They took care of my dad.After…read moresurgery full recovery...nurse Doug was the best

From the owner: We tailor to your needs! Medical care to companion care, Nurses, RN, LPN, CNA. all therapy needs…read morecovered. Physical, occupational, speech, respiratory and massage therapists. From a visit to 24 hour care! We are here for you!

Horrible office staff with absolutely no compassion or ability to think for themselves and just "do…read morethe right thing." If you have a family member who needs care, look to another company as this one treats employees and third parties very poorly and will not extend themselves even 1 inch to help if they can find a reason not to.

The office staff confused me(the patient) with an employee and blamed me for IT issues and filing…read moreissues. When I pointed out I was a patient and not an employee they hung up on me.

Home Care Assistance is a first class service of care for people in need. Having worked with this…read moreorganization many years ago, I got to see first hand the operations, the service, the staff, and the loving heart of this company. That said, I am now a client with my grandparents receiving care and it has brought them to life again! Their stress has greatly reduced allowing them to enjoy life. Knowing that they have help from a wonderful caregiver (they now call their adopted daughter) has brought a peace to them and subsequently each one of us in the family. Thank you Home Care Assistance!!!

From the owner: Ahwatukee and Chandler's Premier Home Care Provider Offering a Science-based Approachread more

Working with three in-home care companies one generates an idea as to how the field works -…read moreexcluding Hyde Park. Hyde Park's standards definitely exceed those within the current market not only for their employee's expectations but with the type of care that should be delivered. I have never worked for an in-home care company - or a company to say the least - that has had the boss (Polly Morris) work shifts similar to their employees, while simultaneously run things efficiently. Sure there are times when needs are not met but Polly always seems to have a solution, whether the issue arises at 2 a.m. in the morning or 10 p.m. at night. The mission of Hyde Park is to provide consistent and quality care. I have gained much experience dealing with client's within the Valley area ranging from Parkinson's Disease, Alzheimer's, to Post-operative care. Hyde Park is definitely a joyous company to be a part of both internally and I'm sure externally.

I am so grateful that a close friend referred me to Polly Morris and her team. I needed 24hr care…read moreafter a humerus fracture. The women who took care of me, i referred to as my 'Kenyan Angels'..Such concern, and assistance with just everything. I recommend Hyde Park for anyone who needs a trusted, caring, exceptional caregiver. Kudos to Polly Morris, Demaris, Jane, Tabby & Sarah who helped me heal. ann a

This company offers first rate care. The owners know how important it is to keep your loved ones at…read morehome. The 24 hour staffing is top notch and Renee, would do whatever it takes to care for your family. She has such compassion for this field and I just love her. Hard working, honest people who genuinely care for others is what you'll find with Comfort Caregivers.

We used Renee and Comfort Caregivers for the last four years of my mothers life. Renee and her…read morestaff could not have been more attentive to my mothers needs and our's. My mother so enjoyed the caregivers - they went above and beyond. Renee really cares about her clients and her staff. She comes from a place of doing the caregiving before starting the business. I believe that really makes a difference.

I met personally with Chelsea, who is so very nice. The caregivers were helpful, and they will…read moresend you a scheduled discussed in advance, so there are no surprises. The only thing I had not paid enough attention to was the additional add on fee for using a credit card to pay for the billing, which arrives within a week's time period. They did credit the amount charged thru my credit card I had written down on the application form, and allowed me to make an electronic transfer payment thru my Global Credit Union Account. All is well! S Burnstin

Working with Jennifer has been great. She truly cares and goes out of her way to help. Excellent…read morecommunication. So grateful. Thank you.

They don't do what they have agreed to. Supposedly, all of the workers speak English, which is not…read morethe case.

I cannot say enough good things about Monica, Lisa and their team from Gentle Care Home Assistance…read more Over 4 years my mother's care went from minor daily check-ins to close to full time care as her eye sight went from poor to total blindness due to glaucoma. They earned the trust of both my mother (currently 92) and myself. I live in California and knowing that I could trust Monica and Lisa to look out for my mother and I could contact them at any time was my highest priority. The team of caregivers lead by Monica and Lisa were caring and giving. They did the daily tasks well of making sure my mother was comfortable, safe, consistent with her prescriptions and provided companionship. They did the special emergency situations exceptionally well, changing their schedule to deal with falls and accompanying my mother to the hospital. Recently I moved my mother to California to be closer to me. My only regret is that I could not convince Monica and Lisa to move with her.

From the first call to set up service Sunland Home care has provided nothing but top notch service…read more Set up caregivers for my mom as post hospital care and the service and staff were amazing. Met with the owner Traci, and it seems great service trickles down. They were able to start service at the last minute and were extremely accommodating. Traci was also helpful with referring various other services for my aging parents such as maid service and medication management. While we will continue to use their service going forward, I would not hesitate in the slightest to recommend them to friends and family. Do yourself a favor and call Sunland first, I promise you will save yourself a lot of time and aggravation.

I have worked with Sunland for almost four years. I don't hesitate to give a great review because…read moreTraci and her company are excellent. Sunland hires quality caregivers and will personally match your situation to a caregiver who can be caring and effective. They take the time to get to know their clients and follow through until caregiver and family are content. If there's a problem, someone from Sunland picks up the phone and immediately helps. Their billing system is clear and organized. Their caregivers are caring and trained, and managers, like Jerry, are in touch with the day to day running of the business and will know your name. I wouldn't hesitate to sign up with Sunland if someone in your family (or you) needs home health support.

Right at Home East Valley turned down a home care assignment for a relative who is a 99 year old…read moreWW2 veteran with a broken hip, after they had already accepted it, without any explanation!!  They hung a dying, brave veteran who served our nation with distinction in the Pacific out to dry without any cause or explanation just two weeks before Christmas. Talk about a deplorable and mean-spirited act!

A family mber was interviewed for a positioning was hired. She attended orientation but was never…read moreprovided with a job. They refuse to provide anything saying she no longer works there. She has called numerous time and the female there has yelled at her to stop calling and that she doesn't care. All she need is Records to show she doesn't work there anymore and they are not willing to do that. If they treat their employees like this, imagine how they would treat clients. No wonder they only have a 3 star rating. No thanks.