It's a smaller home goods than I'm used to, and the aisles seem very tight which can be awkward when the store is packed. The bathroom was so gross that I couldn't use it. The parking lot can get very congested as it's part of a shopping mall. read more

The absolute worst check out line ever. If you've ever been told to go to hell - this check out line is it. I've waited up to 45min to check out. Even when they're closing and there's barely anyone in the store, you would assume that they would motivate to check people out faster, but you'd be wrong. It took 27min after closing to check out 7 people. A freaking nightmare. I've left stuff behind countless times cuz the line was so slow. Last time I was here, over a month ago, three of us (all strangers) collectively gave up and walked out cuz the check out line barely moved. Hire faster cashiers!!!!!! read more

Great location with a lot of options to offer. They already have all the Christmas decor up which is great. I love the seating options for purchase, i sat here a bit to enjoy. Loved that there was plenty of parking and the store was clean read more

I had happened to be in this area because I had met up with friends earlier and I am a huge Homegoods fan so decided to stop by. This place is located in one of those big outdoor shopping mall plazas. I stopped by on a mid October Sunday afternoon around 3pm and it was PACKED. It was very difficult to find parking also since there were a bunch of other stores in the mall that shared the same lot. Once inside, although there was a lot of items, everything was very chaotic looking. Nothing was organized in each section and stacked haphazardly on top of each other. It's organized in the sense that everything in a specific category was together (ie, pillows, pet items, pots/pans, food, picture frames, candles, etc). I was there maybe 30-45 minutes and heard items shattering on the floor twice. Some aisles you can't even get a shopping cart through. I felt in this location, they don't have too many of each particular item so if you find something you like or are hesitant about, I'd say just purchase it because you probably will not find it again. Prices overall are reasonable if not very good for what you're getting. I had found 2 items I wanted but when I was ready to go on line to check out, I realized the line went almost all the way to the back of the store! Needless to say, I wasn't waiting in that line for 2 items and just left. In conclusion, if you have the time and patience to look through all the items (they do have a lot of good items) and then wait in a long line (especially on a weekend), then this Homegoods location is the place for you. read more

Clean, organized and packed with goodies! I am a home good fanatic and travel to many of them in Brooklyn and Long Island. This by far is one of the best for me. On a busy Saturday the line is always moving and the store is highly organized in all sections and there is abundance of stock neatly packed and displayed. It's become my go to store. read more

Home Goods - Towel and bath goods. - Home Decor Near Me - Westbury, New York

I went to this location today to pick up an All-Clad 10 piece cookware set among a few other things for the new place I'm moving into. The person checking me out at the register seemed very pushy and not considerate of my time, because she was constantly trying to push the Home Goods credit card onto me repeatedly. I respectably declined, however, she wouldn't take no for an answer, then decided to call her supervisor over to push their card on me further. I honestly just wanted to pay for my things and just leave, but they wouldn't make it easy whatsoever. In the end, I managed to pay for my items and walk away while biting my tongue. I was under the impression that they either thought I didn't understand English and was illiterate or they thought I could be pressured into getting something I didn't want, but either way, I didn't appreciate this pushy behavior whatsoever. For those of you who love Home Goods, please don't ever get pressured or bullied into doing things that you don't need or want to do. My recommendation is to avoid this location as the supervisor or senior manager has the personality of a used car salesman trying to sell you a lemon. read more

had a BIG ARGUMENT with an old cashier named Andrea old and long purple hair. She is incompetent and was extremely rude and disrespectful for no reason at all. Please Management and owner watch the camera and listen to the audio. She and I were pleasant at first with each other I explained to her that I got some plates that were on the clearance rack that I wanted to purchase, but every other plate was marked down and the others weren't I just wanted to know if they were 2.00 less than original price like the others, but that I'd be purchasing them either way however it'd be nice to get them at the discounted price. She gives me an attitude and says well, I have to verify that I can't just mark them down with an annoyed attitude. I told her nicely sure that's fine thank you I can wait I'll be purchasing them either way. She asks me if I'm purchasing the other plates as well I said no I brought them here to show you these are marked down yet these aren't. She gets more annoyed and says yeah sometimes things are on clearance and they in fact aren't they're just there so I have to verify. I said nicely okay that's fine. She moves the plates behind the register comes back moves the other plates to the side looks at me and says to me with an attitude so what are we doing here. I told her nicely waiting to see if they're on clearance I look at my daughter confused as she looks at me confused. Andrea proceeds to say with an attitude you know maybe I should get someone else to help you since I'm of no help I say excuse me she said yeah you don't know how to communicate. I said You asked me the same question 3 different times and told me 3 different ways you needed to verify if they're on clearance to which you've yet to do, but yet you're asking me so what are we doing here being rude and saying I can't communicate when I explained and answered you 3 different ways I've not been rude to you at all you seem very miserable and incompetent so yes go get someone else to help me and while you're at it please get your manager as well. She says to me ohhhhhhhh you want a manager I said don't speak to me we're DONE here she proceeds to say I am married with children and happy unlike you among other things ( Oooooookay and so am I) I turn around and ask the African American further down to please call her manager she said she did and Andrea tells the girl you don't need to get involved I can and will call a manager. She's still running her mouth I said this is how you talk to and treat your customers you're so unprofessional she finally walks off the register goes to head to the back I tell my daughter take herself and my son to the car before I really have to get nasty with this woman Andrea did not go to the back instead she overheard me and approached me and my two children again (ALL ON CAMERA) and said you're very abusive at that point as loud as I can be I yelled at her a bunch of times yelling OVER HER GOODBYE GO GET YOUR MANAGER Goodbye she STILL stood there insulting and pleading why she was correct and that she "tried to help me" I told her no you didn't I explained to you the simple issue you asked me 3 different ways the same question I respectfully answered you 3 different ways nicely you told me 3 different times you had to verify if they were on sale you never did, but you proceeded to ask me so what are we doing here?? We were WAITING FOR YOU TO VERIFY if they were or weren't on clearance now go get your manager and stop speaking to me going back and forth you're incompetent she STILL kept going when a manager was coming up she ran to the manager trying to plead her case that the manager even had to tell her enough go to the back! I explained to the manager David and the white lady who was ringing me up I've worked for home goods chain and Marshalls I know how to deal with the public I have been cursed at remained calm and apologetic I'd never speak to a customer and carry on the way she did and to approach us! We will never step foot in this store again so long as she is working there very terrible! See pic of her below. While the store manager gave a little $25.00 gift card that doesn't compensate for the humiliation I experienced along with me getting out of character not to mention when the store manager had me come pick up the gift card Andrea was ON THE REGISTER. The store manager stated to me we can't just fire we have to investigate. Are you serious? You have store cameras, and the fact that you can clearly see her walk from around the register and approach me and my two children that is automatic termination. Very disgusting and disappointing all she got was a smack on the wrist and basically an okay to treat the next customer like that! we will NEVER EVER step foot in this location again! I'm still trying to seek a district manager and I'm trying to leave this review as well on Google, but Google has seem to be not working for the last two weeks since it happened read more

Home Goods - The rude and disrespectful cashier - Home Decor Near Me - Westbury, New York

Purchased a comforter Feb 14, did not check to ensure shams were inside until after a few weeks and there were no shams to be found. Took comforter back for return on day 28 and was refused by Matt ( day manager ) who said" I cannot return with missing pieces " I told him the pieces were never inside to begin with so how can I return something I never had ? He had someone check and said the other one in the store has shams, so this one should too and no he will not accept return. I was grilled as to why almost one month past since I purchased and now returning. I still fell within the 30 days for return.Matt asked when did I open & discover missing shams, and I said about 1 week ago but that is not the point. Seriously....anything is possible as to what happened to the shams that were not in with the comforter. I doubt whoever stocks the comforters or any other employee takes apart each comforter to ensure every item listed is in place. I felt i was being treated like a thief and it is obvious Matt felt I was one for not allowing the return. Yes, will call corporate but it is probably a waste of time. read more

This place is great to come on the weekdays when it isn't so crazy compared during the weekends. If you're planning to redecorate a room or just wanting to spruce up your inner interior designer dreams. This place would be the spot. It's a sea of items where you kind of have to treasure hunt and find the gems for your home. It's definitely an affordable place where it doesn't cost an arm and a leg. It's not as organized as the one at college point. But, it's still fun to rummage through things and finding what you need. I would recommend this place more so for smaller items, dinning accessories, bedding, bathroom needs, or just single chairs. For bigger items I would head to Home Sense. read more

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Hello, it is a rare occasion that I find myself having the time to review negatively, as all my reviews of HomeGoods have been positive in the past, but I felt compelled to share publicly with potential customers of the Hillside Ave, New Hyde Park location of HomeGoods the atrocious and inappropriate behavior of management. My friend and I, who spent collectively almost $1000 at the store were obviously and aggressively followed around the store for no reason during our entire stay. we felt extremely uncomfortable, and when we went to pay, we were treated with not only with rudeness and disrespect, but we're given inaccurate policy information. Additionally, there was one checkout person, and a line of about 15 people, and nobody even bothered to call more clerks to accommodate customers until I had to go out onto the floor and the poor workers voluntarily came to help customers because management was nowhere to be found. Two of the workers even shared with me that this is a common occurrence, and they are frustrated by it as well. I am hoping that by writing this review, the powers that be rectify this ongoing situation as the store has beautiful merchandise, but it's chasing away many customers due to outward aggressive and apathetic behaviors by management. Rest assured that I have spoken with many other people who have had the same experience. I will look forward to shopping there again and hope that attention was actually paid to this so that customers can feel comfortable shopping there and don't need to go to another. Thank you for your attention to this matter. read more

I came back here to buy an item that I saw from my previous visit: alas it's gone! The moral of the story: when you find something you like, buy it right away and then decide later if you want to keep it. The place is great browsing for home stuff. However, everything is random. The quality of items are moderately better than getting stuff at a dollar store. But can be a little more pricey than at a Walmart or Target. Inspect items thoroughly to make sure you are paying for what you see. It can be annoying to come home and see broken items that you didn't see while at the store. Lines can be annoyingly long, so don't come when you are in a rush. read more

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Hustle, bustle fast paced Home Goods in Nassau County's shopping Hub. This area shopping mecca attracts all types of retailers to its stretch of Malls and Stores from Carle Place through Westbury petering out with a few stores in Western Hicksville. All on Old Country Road or north and south of it. So here sits Home Goods and when you go in you realize a bit more is happening... city like in its pace and a few more things than some other HG's that seem to be moving quickly off shelves. The manager said this is the #1 Home Goods Store in the country. So... if you can't find what you want at another HG maybe try here. Weakness? I think Syosset has more / better furniture / rug options. Best spot is their international section in the front center. Cool African theme this season, I picked up a few cool baskets and books. read more

This is a large HomeGoods with lots to choose from. I was helping some friends decorate their newly remodeled spaced and we found some things we liked here that helped take us in a direction for a vignette on some shelves they had installed. Ordinarily I do not endorse fake greenery but this was going up high and some of their new ones look really swell. We made it work! See ya next time HomeGoods! read more

Rude and disrespectful staff. Went here a couple of weeks ago to buy decorations, carried a really nice decor another customer claimed that they wanted to buy the same thing. I went over to the register and the sales associate saw that the other customer was pissed and left the item to go speak with the guy at the door, and stylishly tried to give the other customer the item that I got first. I have had many bad experiences at this store, but this one takes the cake. I will not be coming back. read more

I was shopping in Home Goods today. The checkout line usually is well organized. Today- around lunchtime, only 2 cashiers. The line was backed up, while a female cashier was helping a customer- in addition they were showing pictures, catching up on their life happenings. This went on for at least 15 minutes. I did not have time to seek out a manager to discuss this further. The male cashier was calm, quick abd efficient. I know this doesn't usually happen, but when one is stuck on a line that is not moving, its not good for sales or the customers. read more

the best time to come here is in the morning! They have the cutest stuff and it's so organized! Everything is laid out neatly. I love this store and everything is affordable, especially love coming for discounted hand soaps. read more

HomeGoods is great for several things: throw pillows, unique furniture, holiday decorations, and kitchen and bathroom trinkets. When it comes to other things (such as window curtains) they don't carry a varied selection. It's nice having a HomeGoods so close now! They're designs are very fun and modern. I bought a really adorable blue chevron patterned hamper after mine was following apart. It was exactly what I was looking for. Their pillow section was also really tempting for me. We will save that for another trip though... My sister has bought quite a few items from here for our house. She bought a lovely sand-colored and turquoise Italian-made vase for $20 bucks. It really helps tie in our kitchen. The layout isn't strange, per say, but the columns are in really bad spots. You'll see what I mean when you try to pass by an aisle and get stuck or can't pass through. It's a tiny bit annoying but really not a huge deal. read more

Home Goods - Storefront - Home Decor Near Me - Westbury, New York

The other day i was in here and really found some great deals! They had a madelene cookie pan $5 clearanced out. Found so,e fancy champagne vinegar and toasted sesame seed oil. Their kitchen finds are always such great finds! I thought that Home Goods carries luggage and travel essentials they dont! I wish they did! read more

Wow, I was greatly impressed with the selection they had at this HomeGoods location. It's like your Marshall's back section x 100. So many cute and affordable kitchenware. The furniture selection was great too. I did not expect to find so many cute drawers, couches, and vanities available. Prepare an empty trunk if you are planning on making a stop at this location! read more

Home Goods - Wine drawer - Home Decor Near Me - Westbury, New York

First time in a HomeGoods store.... I think I found my next favorite spot after Home Depot.... Isles and Isles of pots, pans, knives, specialty pasta, oils spices, etc, etc... A friend of mine told me to check it our for the great buys they have on specialty cookware. You must stop by a few times a week as the good stuff comes and goes quickly. They had so many brands that I hadn't even heard of but might try based on the favorable pricing. You know that you can never have enough knives, big pots, or funky kitchen ware. Don't forget all the other home items that they have in ample supply... bedding, curtains, room accessories, pillows, etc... I will have to put this place on my calendar of "frequent visits to look for those hard to get, at the right price items." I will keep updating this review with my visits to the store. They are conveniently located in the new Galleria Mall on Old Country Rd in Westbury with plenty of parking and good eateries... Spuntino, Noodle House, Shake Shack.... read more

Home Goods - Home Decor Near Me - Westbury, New York

Walked in an absolutely loved an item and the price said Take It Home for $149. I decide to buy the item and they tell me the tag says $299. Female Manager came over and was cold and told me I should have looked at the tag. False advertising, horrible customer experience. Management is supposed to honor prices as advertised. Will not be returning here. read more

I have been shopping in this and two other Home Goods locations over the last couple of months quite often. I have a large house project in which I am adding three bedrooms and two bathrooms and let me tell you this place is such a godsend. You get your ideas here, then you can shop for everything you desire and then you can even accent and accompany your dream rooms with every little accessory that you never thought of in the first place. Prices are reasonable to begin with; there are also lots of sales, and sometimes they have things that are worth paying a little more for anyway. Sometimes there are long lines at the registers, but for good reason, and they tend to move quickly. Help is always on the sales floor to for your convenience. Great store! Make yourself home at any home goods read more

I was here yesterday around 12noon. This location has nice items compared to other locations. However, this review is for the LACK OF CROWD CONTROL DURING A PANDEMIC. It was quite over what they should allow in at one time. They definitely need to monitor the amount of people so that it is safer for everyone. *Management really needs to have a system set in place that allows only a certain amount at a time like so many other stores. As people exit they can let only in the same amount that left. It's not difficult. This is ridiculous and the owner/district manager or store manager needs to be informed ASAP. read more

This location gives me major anxiety!! Always packed and a mess, no matter what time of day you come. Although their selection of furniture is pretty large, the location itself is a nice size. I just always feel rushed and anxious when I'm here. The lines are always way too long & the aisles are a hot mess, always. I come here to look for something quick & get out as soon as I possibly can. read more

I really love all HomeGoods locations. This location is a moderate size and has a good selection of items. In terms of organizing, It could be organized a bit better. They seem to be unable to keep up with the volume of merchandise coming into the store. The staff is always friendly and willing to help. Lines tend to be long so expect a bit of a wait. read more

They don't seem to carry anything that's modern. It just seemed like they were selling mostly stuff I'd throw away. Guess it's just not my style. It looks like weird, old stuff you can find in a garage sale, but you won't find a good deal. I don't really understand the positive reviews in the other Home Goods review for the same location. There were maybe two items that peaked my interest. A massive floral arrangement for $200 and a grey rug that was pretty affordable, but too small for my living room so I didn't get it. I would not come back; not my style, prices are not that competitive for what you get, except for their rugs which is a good deal. Too bad they don't have them in bigger sizes and they don't have many in stock. read more

During my transaction on Aug 24th, I told young cashier girl, NICOLE, that I have a return to do after my new purchase. she said, "WHY ARE YOU TELLING ME THIS NOW? IF YOU TOLD ME ABOUT THE RETURN EARLIER, THEN I WOULDN'T HAVE TO DO THE DOUBLE WORK!" I responded it's bc I want my return & purchase to be separate transactions. She gave a nasty attitude to all clients coming up to her. Even before this, when I told her no need for a paper bag for my purchase, she said, "WELL, I DON'T HAVE ONE TO GIVE TO YOU" I complained about her to the tall staff man at front door and he said, "I'm so sorry, you're not the only one complaining about her, she's just young and doesn't know what's right & wrong" LMFAO WHAT KIND OF BULLSHIT IS THIS? SO THE CLIENTS WILL BE TREATED DISGUSTINGLY AND THE STORE WILL DO NOTHING ABOUT IT? read more

Just why? Why on earth would ANYONE in their right mind ever voluntarily go to this place. The place is a mess. But the check out line is an UNMITIGATED DISASTER. We're talking 27 minutes to purchase 3 items (kids dorm or I would have fled the store and abandoned the merchandise). The cashiers look defeated - 6 of them and so many people! They are robotic and work as slow as the Dept of Motor vehicles - you know where the attitude is I'm here for the next 8 hours you might as well be. Seriously - if they were giving this crap away I would avoid it. Last time I was in a place this bad was KMart - anyone remember that? Of course not - they went bankrupt! Let's just say - don't buy a long term gift card to Home Goods. read more

Been here 3 times. Love the variety but I'm always followed. From the moment I walk in to the register line, to moment I leave. First two times o shrugged off and thought try here just protecting their merchandise it's not because they think I'll steal. But today it was packed, I went with a friend and I was followed by two different people. read more

I'm a fan of HomeGoods and the magical finds. This place is pretty great. It's located in the new Gallery shopping area right off of Old Country Road. The parking here is not horrendous - at peak times just have patience or park on the lower level areas. There's always enough shopping carts, and store clerks to assist. The line moves at a decent rate when the store is packed. The store is for the most part organized however some areas get to the point of "omg it's too messy, I can't even look", however this is pretty much the thing in most HomeGoods. My fave spots to check out are the throws/pillows, kiddie toys/furniture, pet items, frames/wall art, lamps and the bathroom accessories. I come atleast every 2 weeks and noticed a good inventory turnover. The only con about this store is the layout/design. Somebody did not take into consideration what a pain in the bumbum those giant columns are - esp if you have a cart or trying to navigate around other consumers. read more

Had won items at a gala, was returning them with a gift receipt. Apparently you must wait while new rags are being produced for the items you are returning, prior to receiving your store credit, No problem, the woman helping me needed help, I went to gather my son who was wondering in the store while I waited, the manager was now helping my associate. I walked over to check on my return and was given a huge attitude as though I did something horrible to this woman. Nasty tone and if looks could kill, I'd be dead on the scene. I will NEVER shop at the old country road home goods ever again and as I run our annual gala, I will be sure to NEVER shop their for gala prizes in the future and I will surly note this to ALL 5 of our districts schools, gala chairpersons. What a shame, we always spent over $1000 at a clip there and that isnt including personal shopping I do on a regular basis there. read more

I called and spoke to a woman named Wendy who said she put a plant on hold for me. I gave the item number and was told there was one in stock and it would be on hold until closing. I get to the store and she had left and the plant was not on hold. I was very disappointed with this outcome considering I drove from QUEENS to get it. I do want to say that this very nice man who was the cashier for the night was very helpful and looked everywhere with me in the store to help me find it. He was extremely kind and went out of his way to help me. Who I didn't get help from was the manager. She was extremely rude and not helpful AT ALL. She didn't help in ANY way. When I was trying to explain that this plant was supposed to be a gift for my mother and it was the only one left out of pretty much every home goods store I called in queens and LI .. she literally dismissed me and walked away. She was not even "busy" dealing with anyone. She was putting stickers on Items. Such a joke that as the manager you can't take time to talk to a disappointed customer. A manger is supposed to represent for that store and after my interaction with her I will NOT be going back to that home goods ever. In my honest opinion , someone like that should NOT be a manager. The very nice man that kept calling us "young lady and young man" should be. I wish I got his name. He was trying to get to the bottom of my problem even when he knew he still had to check out other people in the store with the line almost around the store while the manager is literally doing nothing. I give this one employee 5 stars if I could. read more

I love this store!! You can literally find anything & everything for your home here & at great prices. I recently picked up a phenomenal garlic press & a lovely basket to hold some things in my bedroom. They always get new things in & this location is staffed with friendly associates & it id clean & well organized. It's the perfect place to find a gift for a shower or house warming too!! read more

One of the worst Home Goods I've ever been in. The place is a mess. Random stuff everywhere. No organization and their was a ton of product on the floor. read more

Okay, we all know that discount stores vary in quality - both the quality of the product and the quality of the store - but this place is sadder than most. The aisles are super tight, making navigation with a cart difficult. There is barely any staff checking in on people. And a lot of the product was more banged up than usual and the prices seemed high. If you are already in Westbury and you want to visit a HomeGoods, spend an extra 10 mins driving to the Hempstead location. So much better. read more

Terrible service. First of all, a young woman with blond wig was incredibly rude. After ringing us up and printing the receipt, I said thank you and she violently shoved the receipt into my hand while basically facing the opposite direction. Of course she didn't respond or apologize, just silently tried to ignore the fact that she was rude. Even my spouse noticed and was shocked that she tried to shove the receipt into my hand. You could tell she had no manners or professional training based on that interaction, just disappointing. That's no surprise because the greeters were standing by the door telling everyone to be focused when they shop because they close at 9:30pm. I got in there at 8:55pm. This location is total trash. Clearly the company is to blame because they hired these people and allow them to treat customers this way. I rather pay full price at friendlier establisments. read more

This place is terrible. I found nothing i liked. On the top of that one of the employees ran outside and was cursing up a storm. Saying fuck that and fuck this. Very professional. read more

I was at Shake Shack and decided to pop in and see what was new and fun. Well this place looked like a disaster. No idea what happened but there was shit everywhere on the floor and it was insanely busy. I don't blame the poor people dealing with every basic long island annoying woman on planet earth yelling at them and seriously i counted and there was over 35 people in line. I found a cute beach towel but no way was i waiting in that kind of a line over a dopey towel. It looked like a bull ran thru the store and knocked over everything. I've been before and loved it so no idea what the fuck happened today. read more

My bf introduced me to this store and I fell in love with this place. How have I never been to one before??? They've got all sorts of stuff from kitchen utensils, to pillows, to toys, rugs and sofas. You never know what you can find..they were selling a life-size toy soldier for your outdoor christmas decor back in December and now they have a classic Pac-man arcade machine. I had been eyeing several things online, waiting for prices to drop.. and magically, I found the items here for a few bucks cheaper. (Yes, even cheaper than amazon!) They get new shipments daily that get loaded into the back storage room, so come here every once a week or two and you'll be sure to see new stuff you haven't see before. If it doesn't fit in your car and a family relative or friend can, you can pay for the item and they will hold it for you in the back for I think 3 days max. For holidays, they told me 1-2 days since everyone wanted them to hold it in the back. You just need to be there with the pink slip they give you when you pay. Just avoid this place on the weekends, holidays, and the Mondays after. It is quite possibly the messiest place ever. read more

Manager was nasty and bitter, with no people skills, and absolutely unfit for her position as manager. I picked up a duvet cover set from the bedding section and proceeded to check out. Price tag was $39.99. Cashier starts peeling off price tag, revealing another price tag underneath for $49.99, proceeds to call manager to take a look at it (because they never place more than one price tag on an item - can you sense my sarcasm?). Manager refused to honor actual price because "it was not placed there by mistake by an associate" and further claimed that "it was tampered with". Was I just accused of switching tags? I brushed it off as a joke and even told her to check cameras to see that was how I found it. She TURNED THE OTHER WAY AND IGNORED ME. Rather than accept that one of your associates placed the wrong price tag and honor the ticketed price, this person, that Homegoods finds fit to be a manager, accuses customers of tampering with prices and cannot even address the matter. First time I have ever entered a store and dealt with such a power high over $10. Homegoods - I love shopping at your stores, but this was by far my worst shopping experience. read more