One word. Dedication. The technicians that came and installed my hot water heater were professional, courteous, and dedicated to getting the job done correctly. I would highly recommend them for any of your plumbing work involving hot water heaters. read more

One of the best plumbing companies in the SFV / LA Area. Reliable great communication and great pricing. Highly recommend them for any plumbing needs. read more

Apartment unit at 1522 Hi Point St 9 at 90035 needs unit intercom repair or replacement; striping at parking stall #8 needs extension to create tandem parking stall; kitchen sink hot water line not operating as intended. With the exception of the kitchen sink, repairs have been pending since 2014. Kitchen sink repair has been pending over 35 days. This company only recently came on the scene but they work for Power Property Management Inc and Hi Point 1522 LLC and BoldPartners. They do not respect tenant rights and civil code section 1954. Such code gives the landlord the right to enter under certain circumstances and by giving written 24 hour notice. Whenever I as tenant (GJ) make a request for repairs, I always cite CC 1954 and ask for written notice as well as tell city housing to get the access from the owner or resident manager. Then from the owner, city, and Home Improvement Services I get a slew of calls (CYA) from 213-252-2875 (LAHD), 310-996-1727 (LAHD), 818-219-1587 (owner), 310-593-3955 (Power), 310-499-2808 (Power), 310-499-2808 (Power). They ignore their obligations under Civil Code 1954. The tenant has no liability to be present for inspection or repairs as that would disturb peaceful enjoyment. The owner and agents are named in numerous city harassment complaints as this is harassment. A tenant can waive their right to 24 hour written notice; they have adequate notice and disregard my good faith requests that I have NOT waived my rights. They keep harassing me with the phone calls. Their notices to enter often do not give the approximate time they will enter. They have no intention of repairing the unit intercom, no intention of providing the smart phone and internet to use the Akuvox, no intention of providing tandem parking. They are racist under the state Unruh Act provisions. See city Los Angeles documents at "LA City employees declared as "Racists" PC 22-1327" https://wp.me/P57D2C-1sY read more

Home Improvement Services - Notice does not give approximate time they will enter during normal business hours. - Plumbing Near Me - Tarzana, California

I called this company in the middle of the night due to the emergency leak in my wall. They have arrived within an hour. Very professional and friendly towards everyone within my unit. Amazing work and courteous towards our home read more

Home Improvement Services are extremely honest and reliable, and their prices are always extremely affordable. I highly recommend them if you're looking to get the job done right, the first time. read more

The best plumbing company in the LA area. I am in property management and can attest to their excellent service and reliability. I recommend them to everyone I know. read more

Had an appointment scheduled for my tankless water heater repair. Took off of work waited all day and they never showed up and don't answer calls. read more

Home Improvement Services left sewage in our garage after replacing a pipe. They had attempted to clean it up but their efforts were totally insufficient as there was clearly sewage remaining. To their credit, they communicated with me after business hours and sent someone out the next day to clean it up, but that attempt was also insufficient as sewage still remained. It wasn't until three days later when they hydrojetted and cleaned the garage more thoroughly that the stench was gone. During the hours between them leaving this mess and me getting home, noticing there was a problem and posting warnings around the building, people had already walked through the mess and tracked it throughout the building. Consequently, some of the homeowners requested that HIS pay for carpet cleaning for those affected. They rejected that request and refused to make any apologies or offer any reparations for the unsanitary and revolting conditions they left us. We will not hire them again and would definitely not recommend them. read more

I'm sorry to say that these guys don't stand behind their work. I payed over $200 for two leaking toilets, fix did not work. I called them a few days later, they came out again to address the issue. After two weeks it started leaking again from time to time. I had no time to deal with it at the time. It got worse, so 2.5 months after the original fix I called them again. I was told that they only guarantee their work for 2 months, so I would have to pay again. It's the same problem and they don't care about the customer. Rip off artists. read more

My parents used this company for services they needed for their business, they were asked to do a camera inspection w/cd, they not only did not provide a cd, they claimed other things needed to be done that did not, this was concluded through a second opinion. They attempted to upcharge for services that simply were not necessary, they claimed that the pipes were damaged, and needed a hydro jet, the second opinion showed that pipes were in perfect working condition, and did not need additional work. Not only was the second opinion less expensive but most important it was honest. This company is unknowledgeable, unprofessional, and maintains shady business practices. Note to future customers of theirs: get a second opinion. You're welcome. read more

We have used HIS Plumbing Co. back in 2014 when we had plumbing issues inside our house, and we're very happy with the price and services provided back then. And so, when we have to replace our old water heater with a new tankless water heater, we didn't have to look further and asked Dave for his help and recommendation. He responded quickly and gave us a good quote on a Noritz' tankless water heater that would be best for our household needs. We can certainly say that he did a great job as always along with his crew (Eddie & others) in replacing the old one with the new tankless water heater. It's been more than two weeks now since it has been installed and we're very happy with it! We would definitely recommend Home Improvement Services for their excellent services and reasonable prices to family, friends, and neighbors. Thank you and keep up the good work! read more

Home Improvement Services recently visited my apartment for plumbing issues and I can say they are the most professional and courteous plumbers I have ever encountered. They office staff is very friendly, funny and are always quick to answer any questions. Thank you Home Improvement for the great service. Keep up the good work. Especially you Zuma from Home Improvement Services thank you for your help read more

They are nice enough people over the phone - but that's the problem. They will NOT STOP CALLING the property management company I work for to solicit business. We have told them nicely, then very directly, then not quite as nicely - no dice. The calls continue. It smacks of desperation and frankly, it's not professional. The volume of calls and the lack of basic common sense to abide by it when someone says "No thank you, please stop calling." have ensured that we will never give them a try. YMMV. read more

Great experience! We live in a 2 story town home, and I saw bubbling and dripping of water from my kitchen ceiling that is right under the master bathroom. Of course I imagined the worst possible scenario where the ceiling needs to be opened up to locate the leaking pipe, the mess etc. Russell showed up exactly on time, looked at the ceiling, diagnosed it was a leaking toilet wax ring, completed the job, and was gone in less than 30minutes. Couldn't have been happier. Thank you so much for your services! read more

I highly recommend these guys. Here's why: I just moved in a new house about 3 weeks ago. Last Monday, it looked like we had a clog in the master bathroom. We tried to fix it, but it didn't work. It was late at night, so I let it go and thought I'd call someone the next day to come and fix it. I went to take a shower in the other bathroom, and the other bathroom started flooding. I looked for emergency plumbing services online and found these guys. It was 11 pm, and they send they'd send someone in 30-45 minutes. They guys (Yuri and another guy) showed up 20 minuted later. They found the problem and said they'd use their snake to unclog the pipe. They worked for almost an hour, but it looked like the pipes were turning around and were angled down, so their 75 yard snake was not long enough. They did a temporary fix (opened an outlet in the back yard so the water would get out of that outlet) and left. They came back the day after (Tuesday) with a longer snake, but it turned out that the problem was a broken pipe, not a clog. On Thursday, David, another guy from their company came back with a camera to find where the pipe was broken. He actually had to use something like a meta detector to find it. He came back early on Friday to do another temporary fix so they could come and replace the broken portion of the pipe a week later. On Saturday, we found that the temporary fix didn't work. We called them, and David, Gary and their crew came on 9 am Sunday morning. They made sure they didn't make any noise that would bother the neighbors and worked for almost 7 hours, but the found the pipe (you can see the picture) and replaced it for me. A tree branch had got in the pipe who knows how many years ago, grown in there and broke the pipe. They saved me a lot of trouble. They were very professional, cleaned up everything before they left, and restored my front yard to what it looked like before. read more

2.5 Stars. Have used them for rentals. The good: The work they do is quite good, and for the most part they clean up after themselves. Their prices are reasonable, not high but not a bargain either and somewhat reliable. The bad: Sometimes they will do work that is not actually needed. A couple of examples, replaced main drain line sections when it was not needed! Really bad. Also, they tend to replace instead of repair (rebuild) faucets. On at least two occasions. Had a nice Moen single handle, claimed leaking from the body and needed to be replaced but it just needed the repair kit $15.00 maximum in parts. Is there a perfect honest, excellent work, reasonably priced plumbing company? No. read more

I had a main line stoppage and I called HIS. I called at 8 am on Monday morning and the technician was at my house by 9 am! Amazing. The job was complete to my satisfaction in minimal time and cost. I was impressed how professional and clean was job done. I am a very happy customer. Highly recommending this company to everybody. read more

I have never had a better experience with a contractor. Had a major plumbing problem and Dmitriy knew exactly what needed to be done, was very professional, reasonably priced and a very honest guy. Thank you very much. Marina and Boris read more

Totally incompetent. As mentioned, Alex sends out people who have no idea what they are doing, they show up hours late, they overcharge--and I mean by thousands- and Alex can never be reached and never attends to any issues himself. This is the kind of company that would pay for positive review and I would guess they have either done that and/or had friends write the positive reviews. read more

Do not go with this company. The manager was very inconsistent with the explanation of services needed to fix my gas problem. Told me it was a code violation and that my home warrantee would not cover any violation work. Well I called the city building and safety, gas company and other professionals and they said my gas line was completely within code. Well because Home Improvement Services told the warrantee company that it was a code fix, they (warrantee company) wouldn't cover it. I felt like this was a ploy to get funded faster through me than wait for a warrantee company check. Well work was done but don't trust what they have to say. Much like any plumbing issues, get a second and third opinion. read more

This is the WORST company I have ever dealt with. We were referred to them by Fidelity Home Warranty. They scheduled an appointment with us and didn't bring the right equipment even though we called three times to confirm with them. We then tried calling the customer service to let them know that they needed to send someone with equipment and they hung up on us three times. They only picked up when we called from an unidentified number. They then told us that they already completed the work order and that we would need to talk to Fidelity. TOTAL FRAUD AND TERRIBLE CUSTOMER SERVICE. I have reported them to both Fidelity and the California Better Business Bureau. DO NOT USE THIS COMPANY. IF FIDELITY ASSIGNS YOU TO THEM, ASK FOR A DIFFERENT CONTRACTOR. read more

Home Improvement Service, DBA as HIS, was engaged by my property management company to handle four plumbing problems over a period of a few months. The quality of their work was quite acceptable, and usually they did show up when scheduled. However I have down rated them because the amount billed for their services appears to be at least 50% more than I have paid licensed plumbers to perform in the past. In one case, they replaced three angle stops at the same location during the same visit; it appears that I was billed as if they had made three separate visits to replace those angle stops. In another case, dividing the amount billed by the time spent on the job site worked out to $193/hour for each of two hours. Even if one assumes that the first $75 is for just showing up, that is still over $150/hour for the plumber. When I questioned their billing, they insisted I was billed normal "discounted" rates. read more

Gary just came by to do a leak detection, a real expert! Also very honest! A+

There were assigned to me for a few problems at different properties I own. Each time they were either incompetent, diagnosed the problem incorrectly and I needed a second opinion in order for the warranty company to cover the repair. On occasion, they actually told the warranty company that a part was missing and they would need me to pay them to install that part, as the warranty company doesn't cover missing parts. However, my contractor confirmed that the part had been there all along. In spite of the extra inconvenience, I jump through hoops now to get the warranty company to send another plumber, because of Home Improvement Services incompetence and dishonesty. read more

Awesome! I just recently used their plumbing service, I was very satisfied with professional work which was done at my property! Thanx guys, I'll definitely use your company in future and will recommend to family and friends! read more

I am a maintenance coordinator for a Property Management company and I've never been more grateful for a plumbing company! HIS has been amazing with their communication, follow up, and execution in work orders. Zuma and Yulia always make sure to provide the best service possible and do a fantastic job of always making sure reports and photos are sent for every job! I couldn't be happier that my email is always flooded with HIS emails. I have received requests from managers to only send HIS and no other plumbers due to their thoroughness and professionalism. They are at the top of our list for emergency services as well. Thank you so much for all your hard work Zuma, Yulia, and the entire HIS team! read more

My fridge went out so I called a local company (Gardena appliances) to come and check it out..It was a couple issues a part needed to be replaced(forgot which part) as well as a freon leak and then refill the freon. Myrna and her husband gave a reasonable quote I told them I would contact them after reviewing the issue with my wife. I then remembered that we had a contract with fidelity home warranty and decided on contacting them. They referred me to this company they came out rather promptly, i believe tony was my technician. He was concise and direct to the point with his words. I asked him about the fridge; he said he had to replace a part and refill freon. I responded well if the freon is empty is because it emptied out through somewhere I asked him how was he going to find the hole and repair it. We went back and forth on the subject and he assured me it will work for years. I asked him if I can trust him to work on his own and I will leave to work. I did he locked the door behind him and left the house intact. I came home from work to a fully functional fridge. AWESOME! short lived joy on the 93rd day my fridge broke I contacted fidelity I was over my 90 day warranty for parts and labor.. blah blah.. After a few phone calls they where willing to waive the 3rd day. I was told HIS would contact me. no contact I called them they where not in a hurry with me. I called 3 times every time Gale would tell me shes working on scheduling some thing for me. I called a final time around 4:35 and was told the office was closed to not call back until after 9am. closest window they offered was Saturday, It was Tuesday UNACCEPTABLE I SAID! they send a technician on weds. I had to leave for work so my wife was home she attempted to ask the technician some questions and he was really short and rude. She called me at work, I stepped out of work to call HIS the person on the phone was slightly confrontational in regards to the matter then he claimed that he was doing us a favor. If they wouldve done things right since the first time they wouldn't have to be doing me any "favors"... I regret not calling Myrna back a Gardena Appliances.. read more

Thank You for your great service!!!! I was impressed with professionalism and cleaningness of the crew, and affordable prices!!!

Why is no stars not an option?? Do not use this company. We were just another unit in a building where a leak was discovered & we went out of our way to assist, allowing access to our unit to their plumber at 11pm on a Monday night - who was very rude & treated as like idiots - and he could find no evidence of a leak originating from our unit. He followed us in after work the next day & was again rude & saying it HAD to be our problem. We allowed him to turn off our filter tap & ice maker for 2 days to see if this helped. Four days later I was calling the company asking if the problem had been solved, could they determine if the leak was from our fridge. First call I was told the plumber didn't touch anything in our unit & that I was wrong. I debated that with Zuma & she said she would ask the plumber again & call me back. I call back after 5 hours because I still hadn't heard back & the first words out of Zuma were 'did you fix your fridge yet?'. I advised it had not been determined that the issue was our fridge as no one had got back to us & this went on for a while until I determined they hadn't even followed up with the leaking unit owners who had hired them to find out if the leak was still there. After cutting holes in their ceiling. Again I was told they would contact the other unit & sort it out with them & call me back. We leave it another few days then ask the unit owners & they still have not heard anything from the company. We contact our landlord to request another plumber to come out to our unit to check it over & see if the issue originates within our unit. After another 2 days I call HIS just to speak to the owner to make a complaint & I am again told all the untrue 'facts' given to them by their plumber, this time by Julia. Again I say I just want to speak to the boss, I'm told someone will call me back. This time they do, but it's Julia again and she says the plumber advised us it was definitely our fridge (he did not) & that he showed me a leak (he did not as there is NO water leakage from the fridge & he could not move the fridge on his own to show me anything!). I asked again to speak to the owner & was advised I don't need to speak to him as they have already told me what I need to do.... We are putting a request through to the HOA that this company not be allowed entry into the building again for any other jobs & we certainly will not allow them admittance to our unit again. We have also advised the unit downstairs who hired them & as they had not heard back from them, they are not happy with them either. Don't put yourself through the stress! read more

I just recently used their service, the plumber who came to my home was very nice, clean and professional guy, he fixed my water heater and it's working good, thank you! If I have any plumbing issues in future I'll call you guys. Very reasonable price!!!! read more

This is the most professional plumbing company I have ever dealt with. Everyone was helpful, responsible, and easy to understand, from the lady answering the phones, to the plumbers. They called back to check after the plumber had left just to be sure that I was satisfied with the work. All this for a reasonable price. I highly recommend them to anyone who needs a plumber. read more

I had an emergency, the water heater was leaking and this company came to my house right away, they did professional work, replaced my water heater. I was very satisfied with the plumber who did the work, he was nice, professional and clean! And the most significant thing is the reasonable price! Thank you so much guys!!!:) read more

Love this plumbing company! They are great at calling tenants to schedule in a timely manner.

I loved the service I received from HIS. Had emergency on Sunday morning, called in, the technician was sent out immediately to my house, fixed everything quickly, gave me instructions and recommendations to avoid same future problems. Definitely recommend you to contact HIS if you have any emergency. They do their work professionally and efficiently. I refer HIS to all my family members and friends and already had somebody who used their services and was also very pleasantly surprised by excellent service they received!!!!! read more

Had my water heater go out on me Saturday night and by Monday afternoon I have a brand new water heater installed professionally by home improvement. As a real estate agent I know great service when I see it and let me tell you that I will be referring all my clients. read more

This company was sent to my house by my home warranty company. The HIS was the 3rd plumbing company that has come to fix my plumbing problem. They arrived on time, were very nice, professional and did a perfect job at fixing the leak in the crawl space. I highly recommend this company. Thanx guys! read more

My ex-landlord uses this plumbing service and they send out the most incompetent bunch of people. It makes me wonder if they are even licensed. read more

I cannot express how great of a plumbing company these guys are! They are always prompt, and extremely professional with their work, not to mention how polite and caring their customer service and technicians are! As for myself, i needed to take advantage of their 24/7 service due to a major leak within the house and they said "no problem, we will be right there". their prices are fantastic and i am amazed at how coordinated their company is, HIGHLY RECOMMENDED! Outright my favorite company. PS: no job is too small for them! read more

Worst company ever! They came out to diagnose a shower faucet leak on a Friday. The technician said they would let me know about the part by Monday or Tuesday. Two weeks later I still never heard from them. I called them after 10 days and they said they would call me back. They never called. Turned out the person wrote my phone number down wrong and I never received the call. They are a rip off too. They did work on a rental house I have also and overcharged me so badly it is embarrassing. Run far away from this company! read more

This is the plumbing company my management company sends to my building. I'm on the board. They always come in an hour of a call. Always finish in a couple hours. They have supplies and tools and personnel they need for any job. Rates are always reasonable, you get what you pay for, good service. read more