John is responsive and clear with communication, has plumbing expertise, goes above and beyond, and is reliable. I would use him again, and likely will. --- DETAILS BELOW --- -- Original work he did for me -- I had an emergency situation at 8:00 PM on a Friday night--I needed the earthquake shutoff valve reset at my property. Fast & Reliable Communication: He answered my initial late-night call immediately and was upfront about the $250 after-hours fee--no hidden surprises. He texted me right after our call as promised, joined a group text with my tenants, and kept everyone updated with his ETA. Punctual: He was on-site by 9:00 PM (just an hour after I first called, in Los Angeles traffic!) and phoned me the moment the job was complete. Proactive & Honest Inspections: While on-site, he went above and beyond: - On my request, he took the time to demonstrate to the tenants how to reset the earthquake shutoff valve so that the tenant could fix the problem themselves next time - He noticed a low ADU sewer cleanout (a temporary issue due to ongoing yard demolition). - He identified an old, unprotected gas line in the front yard that is at risk of corrosion and leaking. Since the concrete is already torn up, he suggested it might be worth tackling now. I independently verified his assessment later, and his claims completely checked out. Patient & Clear Answers: He answered all my questions thoroughly, located the main gas line entering the house for me, and gave clear estimates on pricing, timelines, and notice required for future work (including adding a shutoff handle). Above & Beyond Effort: I asked if he could install a Moen Flo device on the ADU water supply. Despite the yard being covered in construction rubble (we had just done demolition of all the hardscape for the entire property, which is how the earthquake shutoff valve get engaged), he navigated to the back of the property in the dark, took a photo of the location, and offered to install it for free if I provided the device. He even shared a helpful tip based on his experience to make sure the Wi-Fi signal reaches the device properly. It is incredibly rare to find a professional who is this responsive, fair, and thorough, especially on a Friday night. I will absolutely be using his services again for future work on the property! -- Follow-up work -- He replaced the gas line, installed the shutoff ball valve, and installed the Moen. He coordinated with the inspector to get permits for the gas line. His work seemed good, from what I could tell. He sent me a picture of the signed off inspection sheet. It is things like that that make him stand out. read more

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BEST PLUMBERS ON THE WESTSIDE!! We had the kitchen drain stoppage from hell. Insurance plumber snaked through the sink but couldn't fix it and recommended the installation of a new cleanout (which insurance wouldn't cover). Handyman tried for 2 hours snaking directly through the pipes under sink but the clog persisted. We were at the end of our wits. Called Just-Right and John patiently talked me through my next options in a 20-minute phone call. So when insurance refused to pay for a new cleanout and told us we should get a second opinion (on our own dime), we brought John in. Best decision ever... John and his team came out the same day. They did a thorough investigation, running cameras down our pipes. And not only did they discover an existing cleanout behind the drywall in the garage (the first plumber never even bothered to look), but they spent three hours and an array of machines to clean out the drain pipe. They spent another hour cleaning up and installing a hatch over the cleanout inside the wall. And they stood by their original quote, didn't add a penny even though a team of three men spent 5 hours fixing the stoppage. They left at 8pm, covered in grease but proud of their work. And that's why Just-Right Plumbers are the best! They genuinely care about their work and their customers. We HIGHLY recommend John Pipkin and his team at Just-Right Plumbing: (310) 398 3208, (800) 496 4478 They are family owned, and incredibly knowledgeable & skilled, friendly, honest, and determined. read more

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Many thanks to John for listening to me when I called last Saturday to schedule installation of a refrigerator. With kindness and patience, John reassured me that his team will be there to connect the water lines. All I had to do is to call when it's delivered. John and his team are the best plumbers. When Jake arrived he called from his truck to tell me that he was here. He put on booties so as not to dirty my floor. He went to get the parts and proceeded to connect the refrigerator water lines and finished installing the new fridge in less 20 minutes. He cleaned up the floor and advised me to flush out the dirt and residues in the newly installed water lines before drinking the water from the dispenser. Jake is articulate, knowledgeable, efficient and I would recommend the plumbers at JRP 100% for their impeccable plumbing services. read more

I have been dealing with a leaky shower for about a year and after finding out the issue from multiple plumbers and ordering the correct part, I contacted Just Right Plumbing for the installation. They were able to come out the very next morning and Ryan and his assistant were extremely professional, kind, and efficient. Their pricing was extremely fair and they wear shoe covers, which I loved! Ryan also told me that they would give me a great price if I needed more installations done for my shower in the future. I highly recommend Just Right Plumbing! read more

Ive used them twice and I would use them 3rd time. Friendly and professional service.

I can't recommend John from Just Right Plumbing highly enough. I called him at 11 PM for an urgent issue, and he was at the property within 30 minutes flat. His pricing was more than fair, especially for such a late-night call, and he completely bailed me out of a testy tenant situation. John was incredibly professional, communicated clearly via text from the moment he was in transit, and was respectful and courteous with my tenants. He even stepped outside to speak with me over the phone so we could discuss details privately, which I really appreciated. I would absolutely use him again. Fast, fair, communicative, and reliable--exactly what you hope for in a plumbing professional. Highly recommended read more

My water heater failed at noon on Tuesday and I call John. He sent Ryan out to assess the problem within 2 hours of my call and at no charge. The water heater was 11 years old and they replaced it the very next day and the entire experience was stress free and reasonable. This is my go to plumbing solution company now. Judi O read more

Our shower faucet was not squirting water with any force so we called John and he sent Freddy out here and he fixed it quickly and at a reasonable price. We will be happy to call him next time we need help. read more

**Above and Beyond -- Integrity, Skill, and Unmatched Service** I can't say enough good things about Just Right Plumbing and the incredible service they provided. I'm in the process of selling my home, and the buyer's plumbing inspector accused Just Right of not completing a prior repair correctly -- requesting a \$28,000 price reduction for a fix that supposedly wasn't done. I called and spoke with John from Just Right Plumbing and he immediately stepped in to stand behind his work. After finding their repair report and pulling up the original video of the repair, he didn't just stop there. He came out to the property that same evening, after finishing a full day of work, and ran his own camera inspection to verify everything. Not only did he confirm the repair was done properly, but he also documented it and sent me the video so I could confidently reject the buyer's unfounded request. In doing so, he protected both his company's reputation and my interests. This is a family-run business with real values: integrity, professionalism, and pride in their work. If you're looking for a plumbing company you can trust -- one that truly cares about the people they serve -- *Just Right Plumbing* is the one to call. Highly, highly recommended! read more

I was not told the price to reinstall our toilet. When the plumber, came he said $585. We declined because that was a high price. My regular plumber did the job for half of that figure. read more

Had backup from sewage lines. They came out found roots. Also found some leaks and corrosion in the pipes. Fixed it all quickly and thoroughly. Ryan was amazing at explaining everything, giving different solutions at different price ranges to fit our budget. Appreciate you guys doing such a thorough job. They show the video and pictures of everything as well! Fixed all our issues. read more

Best plumbing service I've used, and the one I always refer my friends to. John helped me with some of the faucet and toilet issues I was having in my new home and did an amazing job. Thank you! read more

Ryan explained everything in detail and went out of his way to make sure all units were coordinated in order to get a leak fixed in my unit. In my haste, I happened to overpay on a bill and John, the owner, left me a message a couple of hours later to notify me about a refund. I didn't choose them but am glad that they were the ones who were called to address the leak problem. I wouldn't hesitate using them again. read more

I love supporting a family business, and this plumbing team truly impressed me. They're super knowledgeable and professional, making communication easy and straightforward. Everyone was friendly and approachable, which made every experience way less stressful than I expected. Huge kudos to Johnny for his excellent service! I highly recommend them to anyone in need of a reliable plumber read more

I had the fellas come in to fix an angle stop on my.toilet that I could not make watertight for my life. Bill came, gave me a newer better angle stop, and had a similar experience. ahe had to come back the next day, and he was able to finally manhandle that stop into compliance center. We thought it would turn into an invasive job, but he didn't quit and yielded me the faster and most cost effective result. Thank you Just Right plumbing! read more

I just bought an old house that needs a lot of work. Repairing the sewer line was at the top of my list, and Just Right Plumbing was the quickest to respond. They completed the work efficiently (repaired an offset and added a cleanout pipe), and they also installed a water monitor required by my homeowner's insurance at a discount. Ryan went above and beyond in his communication and was very easy to work with. read more

This the 3rd time Just Right Plumbing saved the day for me! My water heater sprung a leak and John (owner) was quick on sending 2 people from his team to fix the issue. Just Right is definitely the most honest plumbing company that I have dealt with. They take the time to thoroughly explain the issue and method for the fix. I have always felt comfortable utilizing Just Right for my plumbing issues. They are HONEST, RELIABLE and the prices are extremely fair. Keep up the good work read more

Great service and will use them again in the future. Prompt and reliable Thanks to the team. read more

John and Ryan have continued to be a great help. They've been back to the house twice since the original review. We were getting French drains installed by landscapers and I had to choreograph them replacing a cast iron pipe while the trench was open. They managed to get over to the house in between calls and replace the cast iron wjth PVC same day. And since the work was less than discussed they gave me a lower price than initially quoted. They also helped out replacing a leaky drain pipe connection in our crawl space in a short amount of time. Thank you again to John and Ryan for the quick and painless service! read more

John was incredible! Our water heater went out and the pilot wouldn't come back on the normal way. John came out to check on it and turns out the electric panel interface is broken. We were ready to buy a new heater, but John somehow got the heater to turn back on. He was sooo honest and high integrity! Instead of jumping to sell us a new heater, He told us we could wait and see how much longer it lasts and then get a new one. I really appreciated that! Even though our heater might only last a bit longer, it's nice to have some time to save up the money. It's tough these days to meet people who are so honest and helpful and straightforward! You can definitely trust John and his team!!! read more

I would stay away from this plumbing service. We had a plumbing inspection done by them for $700 before purchasing a home. The gas company came a week after we closed on the home and turned off the gas to our home due to gas leaks that were never discovered during the inspection. When I asked for an estimate for repairing the gas pipes I was told that they were not interested in providing an estimate so I could shop around for the best price. Yeah. No. read more

John and Ryan are fantastic. They are proactive in solving problems; I cannot recommend them enough!

Have used John and Just right in the past with great service. Today our hot water went out and we assumed it was the water heater. Over the phone, John walked us through turning on the gas which had been turned off from the earthquake valve. Really appreciate his help after hours on a Friday! read more

Great guys. I ran into a problem with my shower -- -10 am on a Thursday I called 5 different plumbers--- Just Right is the ONLY company that answered. John took my call and told me he could be here in 2 hours. Family owned business, John and Johnny showed up, fixes the Susie and gave me tips on how to avoid future issues. read more

After my bathroom sink was leaking badly, I took a look at the pipes and found that the sink p-trap and wall line fitting would need to be replaced. Unfortunately, the wall fitting was glued into place so I figured it was time to call for some assistance. I came to trusty Yelp for a plumber and found Just Right Plumbing. I called the listed number and was promptly assisted by Mr. Pipkin. We scheduled a window for him to come out the following day (noon-2pm). The next day, Mr. Pipkin and his son arrived on time, just after noon. They assessed the problem, quoted me a reasonable price, and performed the work quickly (roughly an hour). They even installed an adapter to the wall fitting so that if the p-trap needed to be replaced, it could be done easily (without removing a glued fitting). I appreciate the professional work and attitudes of Mr. Pipkin and his son. I will definitely be looking to Just Right for any future assistance. read more

Answered an 11pm call to walk me through fixing a plumbing issue, when he didn't have a person to send out at this hour. Stand up guy highly recommend read more

John and team team do great work, they are timely, have great communication, and really execute. We inherited a somewhat complicated tankless hot water heater and whole house filtration system that John and the team have serviced in excellent form. We have also used them for 'run of the mill' plumbing and maintenance requests and again, they do great work and I wholly recommend him and the team. read more

Really, really happy with this company. Competitive prices, great team and John makes you feel like a family member. He kept me updated with photos and text, which is very helpful since I'm in another country. I almost wish we had more plumbing problems but he fixed everything! read more

We had a great experience with Just Right Plumbing. Everyone we spoke to was very professional. They called back when they said they would and were able to come out, same-day. Freddy and Ryan did a great job on our kitchen sink plumbing. We would definitely use them again. read more

I was looking for a new plumber to handle what could be a complex and expensive issue. After doing a lot of research, I decided to roll the dice and call Just Right. John asked me to send a couple pictures and called me back later to give his expert thoughts on my situation. It turned out that my issue was unlikely to be caused by interior pipes. John gave this feedback free of charge and set my mind at ease of what I thought was a big problem. This company is now on my speed dial for whatever my next plumbing issue is. read more

We love John and Ryan. They are fast and super reliable. They work hard but dont nickel and dime you. We have called them numerous times and have never been disappointed in their response and work. They almost ALWAYS have immediate availability and have been our go to plumbers for our apartment complex. read more

John and his son are just amazing good people!! They really took the time to explain what was happening and why it was happening. If you want a honest company, Just Right Plumbing is the way to go. Not some random company who will just take your money and go silent. read more

Reliable, dependable, & honest! I had a plumbing issue and spoke with the Owner John directly he sent Ryan out. I was quoted a great price and my issue was fixed right the first time! Both John and Ryan were honest and didn't try to up sell anything unnecessary. They're the only company I use and refer dozens too! Thank you Just Right Plumbing team! read more

I had used Just right plumbing for a few years until I overheard a conversation the owner was having with one of his staff members. I called them out to help me with a Main pipe back up. Ryan showed up and went on and on about how I needed some fiberglass replacement. The following day I called them to schedule the work to be done and spoke with John. Once the conversation was over he thought he hung up the phone but failed to do so. He then proceeded to say "wow Ryan really bent this one over real good!" Talking about me agreeing to his very overpriced recommendation. I was shocked . John always seemed so nice but on this day accidentally showed his true colors. I canceled the work and will never recommend nor use these crooks again! Stay away from this company they are money hungry crooks! read more

These guys were great annnnndd QUICK!!! Ryan was helpful and nice and did i mention they were quick?! I don't want to have to call a plumber again...but when that day comes, i'll coming back to these guys. read more

I just got my water heater replaced by Just Right Plumbing and they have done a fantastic job all around. Both John and Ryan were knowledgeable and helpful when discussing my potential options for a new water heater. I ended up deciding on a tankless water heater and they did a seamless installation where my previous water heater was. I have been let down by prior plumbers before, so it was relieving to work with these guys. Again, the Just Right Plumbing provided me with professional work and I fully recommend them for any future plumbing needs. read more

This company was grossly negligent in a repair that cost over $2475. I hired Just Right Plumbing in December 2018 to fix a leak under a rental unit. They quoted me $2475 to replace the kitchen and laundry room plumbing from galvanized to PVC. I paid in full. In October 2020 the tenants I had there moved out and complained of moisture damage to their belongings in the crawl space. When they removed everything, my husband and handyman saw that the water from the kitchen sink was draining right into the crawl space - not connected to the new PVC pipes, and not even connected to the original galvanized pipe that was there. It appears that they removed the bad plumbing and failed to repair it. When we discovered this, I called to let John know that I expected him to come out ASAP and fix this mistake. He refused to correct it. Once I made it known I thought he should do this repair at no cost, he coerced me to sign a document in order to correct the work. I was out of work, and I had an empty rental unit. I needed to rent the unit out ASAP. I contacted some other plumbers to come fix it but one person quoted $1200 and another one was too busy to do an urgent repair. Feeling like I had no choice at the time, I acquiesced to his demand to sign this waiver. I would like to note that I have done a lot of business with this company and they have never forced me to sign a waiver like that to commence work. Only when I asked them to fix a faulty job did they do this. Before and after he did the work I told him that I did not believe I should have to pay for this work. I incurred several extra costs due to moisture damage, like stucco work and fixing the sink cabinet. He then sent me to collections and I ended up paying them $600 to protect my credit score. John Pipkin charged me in full for work he did not complete, and charged me again to fix the original job. He left my unit in a very hazardous condition. He is negligent as well as unethical. I should not have to pay $600 on top of the original repair fee, $300 for a stucco repair, and $350 for my handyman to correct the moisture damage in the sink cabinet. John Pipkin owes me at least $1250. read more

Just Right Plumbing - Left plumbing under the sink to drain into the crawl space. I paid in full for this job and it wasn't even close to completed. - Plumbing Near Me - Los Angeles, California

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These guys were super helpful at the most inconvenient of times. Of course my kitchen sink backed up at 9pm, they helped me get through the night without a flood and came the next morning to fix everything. They were fair in price and Ryan was helpful and informative. Glad to have them as my go to plumbers now, especially for 24 hour service if needed. read more

Just Right Plumbing - 9pm, the guys at Just Right helped relieve this mess and successfully handled it the next morning. I saved $$$ - Plumbing Near Me - Los Angeles, California

I'll add to the 5-stars... Of course plumbing problems don't happen during normal daylight hours, they happen right at 5pm when all the plumbers go home. I can't tell you how many "24hr" plumbers I called before calling Just Right, only to either have no one answer or they wanted to rob me in excessive extra fees for the after-hours situation. Danielle responded to me ASAP, she immediately connected me to their technician Ryan, and Ryan made a concerted effort to fit me in. I even spoke to John at some point and he was on top of it too. All 3 of them were beyond pleasant to talk to and work with, and none of them gave me any ridiculous runaround or stress. Ryan showed up, more than knowledgeable, and not only fixed my problem but gave some very sound advice and knowledge for me to relay to the property owner about the issue. There was an upcharge for it being after hours, but it was significantly less than most people were trying to force on me (1.5x normal rate, rather than fixed fees on top of normal rate). I couldn't go overnight with the problem I had (or my apartment would've flooded), I could barely get anyone else on the phone much less out to my apartment, and Just Right did it all easy-peasy. Would definitely contact again. read more

Highly recommend! I had a leak in my ceiling and John spoke with me about it on a Saturday morning and had Johnnie and Ryan here within a few hours. They were both really professional and explained everything in great detail to me (probably numerous times). It's clear Johnnie really cares about doing a great job, taking time to explain things and also cleaning up really well afterwards. He also gave me some other recommendations for more work I need done and I will definitely be using anyone whom he thinks is good. I will be using them as my plumbers all the time now! Thank you. read more