My parents both suffer from Alzheimer's and were in an assisted living facility in Kerrville, TX…read more My father reported one morning that he woke up in the night and my mom was not in the room. Though we couldn't be sure this was true, the assisted living facility did the right thing and contacted my my siblings and I. The facility does not have a memory care option, my parents are both physically healthy, and nighttime temps were below freezing. We couldn't take the risk that Mom might walk out at night and not be missed. Enter Visiting Angels - our saviors! With about four hour's notice, they found someone to come watch outside my parent's room that very evening and for the week following while we made arrangements to move my parents to a facility with a higher level of care. Sound amazing? It was. But here's the kicker - that first night was NEW YEAR'S EVE! Yep, Visiting Angels found someone to take a 12-hour night shift on New Year's Eve with only four hour's notice! As no family members live nearby, what a relief it was to know that someone was there right away to make sure my parents were safe in the evening.

From the owner: Visiting Angels Hill Country is proud to be a part of the nationwide network of Visiting Angels…read morefranchised home care agencies. Our Angels provide essential personal home care services including in-home care, dementia care, respite care, senior personal care, elderly care, and companion care services. With our assistance, seniors can continue to live independently in their own homes. Our philosophy is to provide the best possible one-on-one care while giving total respect to our caregiving staff. At Visiting Angels Hill Country, we provide the very best support, so our elderly clients receive top quality care wherever the need exists. This is why Visiting Angels is Hill Country's choice for homecare.

Very displeased with service from Synergy Home Care for numerous reasons. After several months on…read moreservice for bathing attendant Monday through Friday, today September 5, 2025 I discontinued service. Previous calls to Synergy with complaints were not addressed. Attendants would come into my home and pull out their cell phones and play games instead of having any eye to eye contact or any communitcation with me as their client.

You need to review and check on the actual people who are the caretakers.They use my parents home…read moreto do their crafts and play games.They don't watch my mother when she's sitting in her chair give her crap like cookies when she needs a snack and don't use a plate (lazy piggy).They are told to follow a schedule for getting her up to make sure she eats and takes her meds on time.They change the meds to be given to a different time that's fits their needs ( stupid these need to be given at a certain time for a reason!! I'm a pharmacist I know).They don't bathe her like they should or make her brush her teeth and keep giving her sugar and crap instead of nutritious meals.Wonder why she eats like a horse when I go to visit her.Quit sitting on your asses and do your job or find another.What the hell is this company hiring? Training..... appears non-existent.This is Synergy Wisconsin to be clear Waushara county.Its bad when you know the other caretakers are commenting on the shitty ones your parent is paired with.Get it together or get a lawsuit.Certain caretakers should be paid less,Than the superior ones.Do your job ! Follow the plan.My mom had several falls because of lazy incompetence.Oh I guess I should post a photo of the caretaker sleeping in the chair snoring with her arm hanging down when we came back from the grocery.Hope she didn't miss my moms calls ( and quit lying).When we go to visit they think they can shirk their duties and are more interesting in what we r doing than what they should be doing.Piss poor people do your JOB!Tired of feeding them too.

Wonderful company! Great communication and excellent patient care. They go above and beyond for…read moretheir clients and work very closely with the VA to get people the help they need. Thank you for all that you!

They were able to accommodate a last minute request for a caregiver for my mother after a surgery…read moreleft her in need of more care than we thought she would need. The caregiver was patient, professional and willing to help her even with little tasks like putting on her makeup and cutting up food for lunch beyond what we would have expected a caregiver to do. She did it all joyfully and made a tough recovery into something pleasant.